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HRIR 2440 A02 (3 CH) HUMAN RESOURCE MANAGEMENT
WINTER 2020 Drake Centre, RM 103
Thursday, 2:30 PM to 5:15 PM
CONTENTS CONTENTS ............................................................. 1
INSTRUCTOR ......................................................... 1
COURSE DESCRIPTION........................................... 1
COURSE OBJECTIVES ............................................. 2
COURSE MATERIALS .............................................. 2
COURSE FORMAT .................................................. 2
ASSESSMENT OF LEARNING .................................. 3
MISSED EXAM AND LATE SUBMISSION POLICY .... 5
ATTENDANCE AND GROUP POLICY ....................... 5
ELECTRONIC DEVICE POLICY ................................. 6
OUT-OF-CLASS COMMUNICATION ....................... 6
REFERENCING STYLE FOR WRITTEN WORK .......... 6
CLASS SCHEDULE ................................................... 7
IMPORTANT DATES ............................................... 9
INTENDED LEARNING OUTCOMES ...................... 10
ACADEMIC INTEGRITY POLICY ............................ 11
TYPICAL PENALTIES FOR ACADEMIC DISHONESTY IN THE ASPER SCHOOL ........................................ 12
STUDENT SERVICES AND SUPPORTS ................... 13
ABOUT THE INSTRUCTOR .................................... 14
INSTRUCTOR
Name Janet Eisbrenner
Office: 366 Drake Centre
Phone: 204-480-1085
Email: [email protected]
Office Hours: Monday 11:15 AM - 12:15 PM, or by appointment COURSE DESCRIPTION This course serves as an introduction to Human Resources Management (HRM) and its contributions to
the workplace. Students will learn the importance of aligning the management of human resources with
organizational strategy. The course will examine the evolution of human resource management from an
administrative function to a strategic partner and decision maker in the organization. Among other
things, the course will look at the effective management of human capital, solutions for sourcing talent,
selecting for high performance, managing performance, selective retention, managing a diverse
workforce, recognizing employee rights, and legislative requirements.
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COURSE OBJECTIVES
1. Build a foundation and base knowledge about Human Resource Management (HRM) and be able to
comprehend application of the concepts both professionally and personally.
2. Gain a general understanding of the human resource function from a theoretical and practical perspective.
3. Acquire an understanding and recognition of Human Resource issues facing managers along with developing options for addressing these issues.
4. Develop insights on what it is like to work in the Human Resource profession.
5. Identify ways of having management and employees work effectively together.
6. Acquire HRM skills and a basic understanding of employment law.
COURSE MATERIALS
Required Reading:
Schwind, H., Uggerslev, K., Wagar, T., Fassina, N. and Bulmash, J. (2019), 12th Ed. Canadian Human Resource Management: A Strategic Approach. Toronto: McGraw-Hill Ryerson.
Please respect copyright laws. Copying textbooks or other reading material is a violation of copyright laws and is unethical, unless permission to copy has been obtained.
COURSE FORMAT
The course is designed to encourage interdisciplinary discussions that are integral to Human Resource
Management in a Canadian context. Each class will involve a variety of components, including lecture,
group discussion, exercises, role-play, group presentation, and class dialogue. Audio-visual, PowerPoint
(set up via modules) and electronic hand-outs located on UM Learn, supplement the course. Some of the
lectures are reserved to highlight key themes from the course text chapter reading. Other parts will take
a particular concept and explore it deeply. During all forms of the lecture, students are encouraged to
bring forth questions about the material and to share insights about their experience with specific course
themes. Please note that I will not cover all the powerpoint slides in the lecture.
Discussions are based on the course text, but also from other sources, where relevant. A variety of case
incidents will be assigned. For any cases that are not available in the course text, I will upload it on UM
Learn. Students are expected to read assigned case scenarios and chapter reading before class. By doing
so, you allow yourself to partake in class discussion fully. It is through quality dialogue that you have the
best chance to learn the material comprehensively. You are encouraged to participate actively in class
because it improves your communication abilities and helps you discover the content vicariously from
your classmates’ questions, comments, and responses to questions. The course has a participation grade
to reward you for your contribution to the discussions.
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ASSESSMENT OF LEARNING
There are 5 components to the grading:1. Test 1 - 20%
2. Test 2 - 20%
3. Group Project - 15%
4. Final Exam - 35%
5. Class Participation - 10%
Of the above, your grades for test 1 will be communicated to you prior to the VW date. Assessment Notes –
Exams: Exams consist of a possible combination of multiple choice, true and false, fill-in-the-blank, definition, and short and/or long answer. I will post an overview for each exam on UM Learn “News” sufficiently in advance of each exam.
Group Project: You will be part of a team consisting of about five individuals to work on a research-based group project concerning a specific area of Human Resource Management. Your instructor will facilitate team formation. (If you wish to form your team, please discuss with your instructor). There is a presentation component and written aspect to the group project. Teamwork is expected. After your group has completed your presentation, there will be a confidential peer evaluation where you will rate your own and your each of your team member’s contribution to the group project. Your instructor reserves the right to mark individually, when appropriate. I will downgrade a team member(s) who receives a poor peer evaluation. For expectations and policy regarding group work, please refer to sections of the course syllabus concerning Class Policy - Group work and Social Loafing and Academic Integrity (Group Projects and Group Work). On presentation days, I will assign certain teams to evaluate the presentations (each team will have opportunity to evaluate during the presentation days). I will make the final determination of each team’s mark. I will upload specific instructions and evaluation criteria in the group project drop box on UM Learn later in the term. The group project is graded as a group and is worth 15% of your final grade. Class Participation: You are graded based on the quality (and to a lesser extent, quantity) of your contribution to class discussion, activity areas, assigned exercises and group work. Reading the corresponding chapter of the textbook prior to class will help you greatly in this regard. For assigned cases from the text, while you do not have to work on the questions before class, I recommend that you read (or, at least scan the case) before class. I advise that you bring your course text to class for reference to cases and exercises. Quality discussion includes offering a unique and relevant perspective, moving the analysis forward, providing evidence, demonstrating recognition of course material and integrating these with reflective thinking, and linking course concepts and themes to current events. Missing class will hurt your class participation grade although you may have participated actively during the other sessions. Likewise, attendance by itself will not earn you good points. You could have 100% in attendance and receive zero on the class participation mark if you did not participate at all. Thus, it is vital that you attend regularly and participate actively in all class activities and group work to get a good grade. Active class participation will be considered an extra that can help a borderline grade. I will provide you with a name placard at the course beginning. Put the name you registered with on the placard. If the first name you prefer differs from the name you registered with, put that name in brackets beside. Please display your name placard at each class to the semester end.
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Additional Assessment Notes:
Submit assignments to the assignment drop box on UM Learn by 10:00 p.m. on the due date. Submit using a file name that includes the name, course, assignment (Team 1_HRIR2440A02_Group Project Presentation).
Assignments must be double spaced. Always keep a copy of your work. Use Times New Roman or Arial 12 font. Include a header at the top left corner of EACH page that includes: Your name, course number, date and word count (if applicable).
All material referred to in any assignment MUST be appropriately referenced. Plagiarism is a serious academic offence. Refer to the syllabus' departmental academic integrity pages.
Written assignments require application of basic rules of grammar, organization, spelling and good communication in response to assignment expectations. APA format is required, including bibliography. Refer to the writing guideline word document uploaded in Module I on UM Learn.
I will re-grade work if requested in writing via my university e-mail. Grading appeals must include a detailed written description of your concern and reasons why your mark should be changed. Subsequent to re-grade, your grade might raise, stay the same, or drop.
LETTER GRADE SCHEME
Final Grades are submitted as follows:*
Marks Letter Grade
95-100 A+
87-94.99 A
79-86.99 B+
72-78.99 B
68-71.99 C+
60-67.99 C
50-59.99 D
Below 50 F
*In the event of a skewed distribution of grades, the total course marks may be curved up or down as necessary (the weighting of each component will remain unchanged).
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MISSED EXAM AND LATE SUBMISSION POLICY
1. With few exceptions, students will not be able to make up for a missed exam or assignment. In other words, in the absence of acceptably documented extenuating circumstances, missed assessments will receive a score of zero. If you miss an exam for medical reasons, I can give you a make-up exam only if you provide a doctor’s note that certifies you were unfit to come to class on the day of the exam. In some cases, I may call the doctor’s office to verify the validity of the doctor’s note. The Asper School also has a list of events for which accommodations will be made for a missed term exam (not final exam). The professor of the event or coach of the sports team will have to consult with me before the exam. Make-up exams will not be given for any other reason. I cannot guarantee that the difficulty level and format of the makeup exam will be the same as the one the rest of the class was given.
2. Do NOT make travel plans during the Final Exam schedule. The final exam must be written as per the University exam schedule. In some cases, with proper documentation, students may be able to write a deferred final exam. A request for a deferred final exam must be made at the Undergraduate Program Office in 268 Drake (or through your home Faculty if you are not an Asper student). Effective September 2005, the Department of Business Administration has instituted a policy which provides ONE DATE ONLY for students who have deferred their final exams. The deferred final exam date has been tentatively set for is May 22th (Friday), 2020, at 5 pm, Room Drake Centre 136. Refer to the Undergraduate Program Office for rules and regulations concerning deferred exams or the University of Manitoba’s Policy Exam Regulations http://umanitoba.ca/admin/governance/governingdocuments/academic/454.htm .
3. Late written submissions and assignments are accepted up to three days past the due date, with a 10% deduction per day late.
ATTENDANCE AND GROUP POLICY
1. All students are expected to attend class regularly. Attendance is not considered optional. Excused absences include a medical reason (with doctor’s note), approved academic event as per this Faculty-approved list of events, death of a close family member, or religious observation. In each of the above cases, documentation may be required. No other reason is considered valid.
2. If a student has over five absences, it may result in an automatic F grade in the course, as per the Asper School’s Debarment Policy. If you feel you will miss a significant number of classes, you are strongly encouraged to VW.
3. Attendance will be taken daily officially the first class day that follows the U of M course add date. Arriving in class over 10 minutes late or leaving more than 10 minutes early (without my prior approval) will be considered absent for that class. Marking attendance for a friend who is absent is Academic Dishonesty and will be dealt with severely, often resulting in an F grade and possible suspension from the Asper School for both students concerned.
4. Group Work and Social Loafing - It is expected that ALL group members contribute equitably. “Social loafing” is not accepted. Social loafing occurs when a group member relies on remaining group members to complete group tasks, and does not contribute to group work. If you feel that a group member is not adequately contributing to the project, please respond as follows: 1)
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Address your concerns with that group member as early, as directly, and as respectfully as possible. Indicate your expectations of that group member, including specific instructions for how he/she can contribute to the group; 2) If the individual is not responsive to your concerns, express them again via email, and copy me; 3) Agree to a way how the person can contribute to the group and notify me by e-mail of your solution; 4) If the problem persists, make an appointment for your group to meet with me. We will attempt to resolve the problem together; 5) If this fails, leave the person’s name off the group project; 6) I will inform the group member that s/he will receive a zero or a reduced mark. If social loafing is occurring in your group, it is important to begin the procedural steps early into the project. Please note that at the group project end, each team member will have opportunity to confidentially fill out a team evaluation form. If a group member(s) scores poorly (i.e. <6 on a scale of 1-10), marks for the group project and/or participation may be reduced, at the instructor’s discretion.
ELECTRONIC DEVICE POLICY
You may use a laptop or tablet for note-taking (or for an approved class activity as assigned by the instructor). If you are using a laptop, please sit in the last row to avoid distracting those sitting behind you. Practice self-control—don’t browse the Internet or check your e-mail/social media messages in class. You may be interested in reading this article. You are not allowed to use a cell phone in class, even if it were to access UM Learn or take notes. Switch your phone to silent mode before class begins. If a student requires that their phone is to be kept on for a legitimate emergency, please notify the Instructor before class. Texting during class will result in a 1 mark penalty in the course grade; the penalty will double for every subsequent incidence of your texting. Audio or video recording is prohibited, unless there are extenuating circumstances - Please obtain my permission prior to audio/video-recording a lecture.
OUT-OF-CLASS COMMUNICATION
Outside of class time, most of our interactions will be conducted through UM Learn. I will post all course-related files there and all announcements will be sent via UM Learn and/or email. Please check your email and UM Learn regularly to ensure you receive all announcements. Saying that you have not checked in a while is not an excuse for not receiving messages. If you have an inquiry, please talk to me before or after class or e-mail me with an outline of your question(s). I will reply within two school days. If the question is too difficult to answer electronically or requires a lengthy response, I will ask you to meet with me to discuss instead. Please use your U of M email address only to correspond. All assignments are to be submitted through UM Learn. Scores will be given to you through UM Learn and/or individual (university) email and/or in-class.
REFERENCING STYLE FOR WRITTEN WORK
You are expected to use the APA style of referencing for both in-text citations and the Bibliography. To learn about the APA style, please consult a librarian in the Albert D. Cohen Management Library in 208 Drake or look up http://libguides.lib.umanitoba.ca/citationmanagers/referencemanagers.
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CLASS SCHEDULE
The schedule may vary as the course progresses and as student interests interact with the material. I will post each class agenda on UM Learn “News” sufficiently in advance of class. Exam dates and assignment due dates are not tentative. Module power point, including accompanying module material is located on UM Learn “Content.”
DATE TOPICS REQUIRED READINGS & CLASS ACTIVITIES
Module 1: January 9
Class 1
Module I: Introductory Class
Introduction to Human Resource Management
Read: Chapter 1
Class Agenda and Activities:
Course introduction and overview; lecture; Case: “Motivating… Generations”
(electronic hand-out on UM Learn)
Module 2:
January 16
Class 2
Finish Module I
Module II: Planning Human Resources
A. Job Analysis and Design
B. Human Resource Planning
Read:
Chapters 2 and 3
Class Agenda and Activities:
Lecture; Incident 1-1: HR Decision-Making at Calgary Importers; Critical Thinking Questions (Ch 3) (Uploaded UM Learn)
Module 3:
January 23
Class 3
Module III: Attracting Human Resources A. Legal Requirements & Managing
Diversity
Read: Chapter 4
Class Agenda and Activities:
Lecture; Video-Diversity in Hiring
Module 3:
January 30
Class 4
Module III (Cont.) B. Recruitment
C. Selection
Read: Chapters 5, 6
Class Agenda and Activities:
Lecture; Incident 5-1: Dronexx Electronics Expansion; Video; Incident 6-1: Selection
Decision at Empire; Group Project
February 6
Class 5
Module IV: Placing, Developing, and Evaluating Human Resources
A. Orientation, Training &
Development, Career Planning
Term Test 1
Read: Chapter 7
Class Agenda and Activities:
Exam; Lecture, Discussion questions (uploaded on UM Learn)
Module 4: February 13
Class 6
Module IV (Cont.)
B. Performance Management
Read: Chapter 8
Class Agenda and Activities:
Case: Maple Leaf Shoes Appraisal Issues
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February 17 – Louis Riel Day
February 18-21 – Reading Week (No University Classes)
Module 5:
February 27
Class 7
Module V: Motivating and Rewarding Human Resources
A. Compensation Management
B. Employee Benefits and Services
Read:
Chapters 9 & 10
Class Agenda and Activities: Lecture; Compensation Questions (Ch 9) (Uploaded UM Learn); Case: Maple Leaf Shoes-Flexible Benefit Program (Ch 10)
Module 5:
March 5
Class 8
Finish Module V
Module VI: Maintaining High Performance
A. Managing Employee Relations
Read:
Chapters 11, 12
Class Agenda and Activities:
Lecture; Incident 11-1: Character is Important, Video-Work-life balance
Module 6
March 12
Class 9
Module VI (Cont.)
B. Ensuring Health & Safety in the
Workplace
Term Test 2
Read: Chapter 13
Class Agenda and Activities:
Topic C: Exam; Occupational H & S video; Incident 12-1: Safety at Canada Chemicals
Module 6
March 19
Class 10
Module VI (Cont.)
C. The Union-Management Framework
Group Project Presentations
Read: Chapter 13
Class Agenda and Activities:
Lecture; Incident 13.1: My Work was Done; Group Project Time
March 26
Class 11
Group Project Presentations
Presentations
April 2
Class 12
(Final Class)
Group Project Presentation(s)
Finish Module VI
Final Exam Review
Read: Chapter 13
Class Agenda and Activities: Discussion, Activity, Final Exam comments
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IMPORTANT DATES
Attendance (official) recording begins – January 23 class
Term Test 1 – February 6
Term Test 2 – March 12
Last day for voluntary withdrawal without academic penalty (no refund) - March 18.
Group Project Presentations – March 19, 26, April 2 (tentative)*
Group Project Submissions:
o Group Project Overview – Due March 5, 10:00 pm. (Electronic submission to the “Group Project Overview” drop box on UM learn). (Overviews following this date will not be reviewed)
o Group Project Presentation Power Point – Due March 26, 10:00 pm. (Electronic submission to the “Group Project Presentation” drop box on UM learn)
o Group Project Final Bibliography –
Electronic Submission: Due March 26, 10:00 pm.
Hard Copy: Due at the beginning of class on the day of your presentation. (Hand the bibliography to the instructor)
Final Exam – As per the university schedule
*(For logistical reasons, presentation dates may vary. Once I confirm the schedule, I will post it on UM learn "News")
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INTENDED LEARNING OUTCOMES
AACSB Assurance of Learning Goals and Objectives
The Asper School of Business is proudly accredited by AACSB. Accreditation requires a process of continuous improvement of the School and our students. Part of “student improvement” is ensuring that students graduate with the knowledge and skills they need to succeed in their careers. To do so, the Asper School has set the learning goals and objectives listed below for the Undergraduate Program. The checked goal(s) and objective(s) will be addressed in this course and done so by means of the items listed next to the checkmark.
Goals and Objectives in the Undergraduate Program
Goals and Objectives Addressed
in this Course
Course Item(s) Relevant to
these Goals and Objectives
1 Quantitative Reasoning
A. Determine which quantitative analysis technique is appropriate for solving a specific problem.
Recruitment, Hiring and job pricing techniques
B. Use the appropriate quantitative method in a technically correct way to solve a business problem.
Case Analysis; recruitment
C. Analyze quantitative output and arrive at a conclusion.
Case Analysis ; career development; performance mgmt
2 Written Communication
A. Use correct English grammar and mechanics in their written work.
Group Project Overview, Exams
B. Communicate in a coherent and logical manner
Group Project Overview, Presentation, Class discussion, Exams
C. Present ideas in a clear and organized fashion.
Group Project Overview, Presentation, Exams
3 Ethical Thinking
A. Identify ethical issues in a problem or case situation
Throughout course; case analysis; group project
B. Identify the stakeholders in the situation.
Throughout course; case analysis; group project
C. Analyze the consequences of alternatives from an ethical standpoint.
Throughout course; group discussion; presentation
D. Discuss the ethical implications of the decision.
Throughout course; group discussion; presentation
4
Core Business Knowledge
Entire course
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ACADEMIC INTEGRITY POLICY It is critical to the reputation of the Asper School of Business and of our degrees that everyone associated with our faculty behave with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading “Plagiarism and Cheating.” Specifically, acts of academic dishonesty include, but are not limited to:
using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words
duplicating a table, graph or diagram, in whole or in part, without referencing the source paraphrasing the conceptual framework, research design, interpretation, or any other ideas of
another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source
copying the answers of another student in any test, examination, or take-home assignment providing answers to another student in any test, examination, or take-home assignment taking any unauthorized materials into an examination or term test (crib notes) impersonating another student or allowing another person to impersonate oneself for the purpose
of submitting academic work or writing any test or examination stealing or mutilating library materials accessing test prior to the time and date of the sitting changing name or answer(s) on a test after that test has been graded and returned submitting the same paper or portions thereof for more than one assignment, without discussions
with the instructors involved Group Projects and Group Work
Many courses in the Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic integrity. All group members should exercise special care to ensure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to specific individuals.
Some courses, while not requiring group projects, encourage students to work together in groups before submitting individual assignments. If it’s unclear whether it is allowed, students are encouraged to seek clarification from the instructor to avoid violating the academic integrity policy. In the Asper School of Business, all suspected cases of academic dishonesty in undergraduate courses are reported to the Dean's office and follow the approved disciplinary process. See following table for typical penalties for academic dishonesty in the Asper School. See following table for typical penalties for academic dishonesty in the Asper School
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TYPICAL PENALTIES FOR ACADEMIC DISHONESTY IN THE ASPER SCHOOL
If the student is from another Faculty and the academic dishonesty is committed in an Asper course, the student’s Faculty could match or add penalties beyond the Asper School’s. F-DISC on transcript indicates the F is for disciplinary reasons.
ACADEMIC DISHONESTY PENALTY
Cheating on exam (copying from or providing answers to another student)
F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript
Sharing exam questions electronically during exam
F-DISC in course Suspension from taking Asper courses for 2 years Notation of academic dishonesty in transcript
Possession of unauthorized material during exam (e.g., cheat notes)
F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript
Altering answer on returned exam and asking for re-grading
F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript
Plagiarism on assignment F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript
Submitting paper bought online F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript
Inappropriate Collaboration (collaborating with individuals not explicitly authorized by instructor)
F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript
Group member had knowledge of inappropriate collaboration or plagiarism and played along
F-DISC in course Notation of academic dishonesty in transcript
Signing Attendance Sheet for classmate
F-DISC in course Notation of academic dishonesty in transcript
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STUDENT SERVICES AND SUPPORTS The University of Manitoba provides many different services that can enhance learning and provide support for a variety of academic and personal concerns. You are encouraged to visit the below websites to learn more about these services and supports. If you have any questions or concerns, please do not hesitate to contact your instructor or the Undergraduate Program Office.
For Information on… …follow this link
Admission, Registration, Tuition Fees, Important Dates, Final Exams, Graduation, and Transcripts
Registrar’s Office
Academic policies & procedures, regulations, Faculty-specific information, degree and major requirements
Academic Calendar
Help with research needs such as books, journals, sources of data, how to cite, and writing
Library Resources
Tutors, workshops, and resources to help you improve your learning, writing, time management, and test-taking skills
Writing and Learning Support
Support and advocacy for students with disabilities to help them in their academic work and progress
Student Accessibility Services
Copyright-related questions and resources to help you avoid plagiarism or intellectual property violations
Copyright Office
Student discipline bylaws, policies and procedures on academic integrity and misconduct, appeal procedures
Academic Integrity
Policies & procedures with respect to student discipline or misconduct, including academic integrity violations
Student Discipline
Students’ rights & responsibilities, policies & procedures, and support services for academic or discipline concerns
Student Advocacy
Your rights and responsibilities as a student, in both academic and non-academic contexts
Your rights and responsibilities
Full range of medical services for any physical or mental health issues
University Health Service
Information on health topics, including physical/mental health, alcohol/substance use harms, and sexual assault
Health and Wellness
Any aspect of mental health, including anxiety, stress, depression, help with relationships or other life concerns, crisis services, and counselling.
Student Counselling Centre
Support services available for help regarding any aspect of student and campus life, especially safety issues
Student Support Case Management
Resources available on campus, for environmental, mental, physical, socio-cultural, and spiritual well-being
Live Well @ UofM
Help with any concerns of harassment, discrimination, or sexual assault
Respectful Work and Learning Environment
Concerns involving violence or threats, protocols for reporting, and how the university addresses them
Violent or Threatening Behaviour
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ABOUT THE INSTRUCTOR Janet Eisbrenner joined the Asper School of Business in 2012. She teaches various business administration courses, including human resource management, organizational behavior, staffing, organizational theory and management, collective bargaining, and labour, and employment relations.
Janet received her Bachelor of Administration degree from the University of Regina, a Bachelor of Arts degree in Conflict Resolution Studies from the University of Winnipeg, and a Master of Conflict Resolution and Reconciliation from Abilene, Texas University. She also has two years of study at the University of Saskatchewan in the Bachelor of Education degree program. She holds certification in Counseling Skills, and Basic Mediation and Family Mediation. Currently, Janet is working on a Ph.D. in Human Resources and Management.
Her professional experience includes entrepreneurship, administrative, management and executive work in a variety of public and private-sector organizations. She engages in on-going educational pursuits and studies in business-related areas, such as organizational conflict resolution system design, management, and conflict resolution.
Published research work includes a Comparative Analysis of Mediator Credentialing Standards and Mediator Ethical Guidelines, presented at the Annual Convention of the State Bar of Texas, 2011.
When Janet is not teaching, she works as a mediation, coaching, and counseling practitioner and sometimes facilitates online courses in conflict resolution and business. In her spare time, she enjoys reading, hiking, movies, and observing wildlife and the environment in its natural form.
