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H.R. VisionH.R. VisionH.R. VisionH.R. Vision
High Calibre PeopleHigh Calibre People
With With
High Morale.High Morale.
CultureCultureCultureCulture
• Values DrivenValues Driven
• ParticipativeParticipative
• ““Can-Do” AttitudeCan-Do” Attitude
• CommunicationCommunication
AgendaAgendaAgendaAgenda
• AttitudeAttitude - A Critical Success Factor - A Critical Success Factor
• ““Fun” ShopFun” Shop
• TechniquesTechniques
• Wrap-UpWrap-Up
AA Positive Attitude……….Positive Attitude……….
Is Good for your Health!!!Is Good for your Health!!!
• OptimismOptimism
• CommitmentCommitment
• AdaptabilityAdaptability
SkillsSkillsSkillsSkills AttitudeAttitudeAttitudeAttitude
KnowledgeKnowledgeKnowledgeKnowledge
Critical Success FactorsCritical Success FactorsCritical Success FactorsCritical Success Factors
SkillsSkillsSkillsSkills AttitudeAttitudeAttitudeAttitude
KnowledgeKnowledgeKnowledgeKnowledge
Critical Success FactorsCritical Success FactorsCritical Success FactorsCritical Success Factors
SkillsSkillsSkillsSkills AttitudeAttitudeAttitudeAttitude
KnowledgeKnowledgeKnowledgeKnowledge
Critical Success FactorsCritical Success FactorsCritical Success FactorsCritical Success Factors
SkillsSkillsSkillsSkillsAttitudeAttitudeAttitudeAttitude
KnowledgeKnowledgeKnowledgeKnowledge
Critical Success FactorsCritical Success FactorsCritical Success FactorsCritical Success Factors
Critical Success FactorsCritical Success FactorsCritical Success FactorsCritical Success Factors
SkillsSkillsSkillsSkills AttitudeAttitudeAttitudeAttitude
KnowledgeKnowledgeKnowledgeKnowledge
PERFORMANCEPERFORMANCE
equalsequals
ABILITY X ATTITUDEABILITY X ATTITUDE
60 Second Time-out60 Second Time-out60 Second Time-out60 Second Time-out
THINGS TO BETHINGS TO BE
HAPPY ABOUT……..HAPPY ABOUT……..
““FUN” ShopFUN” Shop““FUN” ShopFUN” Shop
List the characteristics of a GOOD :List the characteristics of a GOOD :
• Co-WorkerCo-Worker
• NeighbourNeighbour
• FriendFriend
List the characteristics of an ANNOYING :List the characteristics of an ANNOYING :
• Co-WorkerCo-Worker
• NeighbourNeighbour
• FriendFriend
10 Techniques To Earn 10 Techniques To Earn A PhD In Attitude.A PhD In Attitude.
10 Techniques To Earn 10 Techniques To Earn A PhD In Attitude.A PhD In Attitude.
(Preserve Human Dignity)(Preserve Human Dignity)(Preserve Human Dignity)(Preserve Human Dignity)
Prevent “hardening Prevent “hardening of the attitude.”of the attitude.”Prevent “hardening Prevent “hardening of the attitude.”of the attitude.”
Columbus, will yer Columbus, will yer sit down and stop sit down and stop asking all these asking all these dumb questions?dumb questions?
Columbus, will yer Columbus, will yer sit down and stop sit down and stop asking all these asking all these dumb questions?dumb questions?
Show sincere Show sincere appreciation.appreciation.Show sincere Show sincere appreciation.appreciation.
I know it’s your first I know it’s your first time in 38 years, but time in 38 years, but what would happen if what would happen if everyone was ten everyone was ten minutes late for work?minutes late for work?
I know it’s your first I know it’s your first time in 38 years, but time in 38 years, but what would happen if what would happen if everyone was ten everyone was ten minutes late for work?minutes late for work?
Show Respect for Show Respect for Each Individual.Each Individual.Show Respect for Show Respect for Each Individual.Each Individual.
Set your Thermostat.Set your Thermostat.Set your Thermostat.Set your Thermostat.
And don’t wish me And don’t wish me a Happy New Year a Happy New Year because I because I don’tdon’t want one.want one.
And don’t wish me And don’t wish me a Happy New Year a Happy New Year because I because I don’tdon’t want one.want one.
Listen.Listen.Listen.Listen.
I sometimes I sometimes wonder if you hear wonder if you hear one word I say!one word I say!
I sometimes I sometimes wonder if you hear wonder if you hear one word I say!one word I say!
Attitude.Attitude.Attitude.Attitude.
I didn’t say you stole the chickenI didn’t say you stole the chicken
Search for Benefits.Search for Benefits.Search for Benefits.Search for Benefits.
The tow truck will be The tow truck will be an hour. Why don’t an hour. Why don’t we rotate the tires?we rotate the tires?
The tow truck will be The tow truck will be an hour. Why don’t an hour. Why don’t we rotate the tires?we rotate the tires?
Smile.Smile.Smile.Smile.
Mom, look, we Mom, look, we made Granddad made Granddad smile!smile!
Mom, look, we Mom, look, we made Granddad made Granddad smile!smile!
Challenge yourself Challenge yourself to change.to change.Challenge yourself Challenge yourself to change.to change.
Get down before Get down before you hurt yourself.you hurt yourself.Get down before Get down before you hurt yourself.you hurt yourself.
Stay above the situation.Stay above the situation.Stay above the situation.Stay above the situation.
Whatever you do, Whatever you do, don’t open your don’t open your mouth.mouth.
Whatever you do, Whatever you do, don’t open your don’t open your mouth.mouth.
Focus on Focus on youryour attitude. attitude.Focus on Focus on youryour attitude. attitude.What is it with your What is it with your profession! You’re the 39th profession! You’re the 39th doctor to tell me I’m a doctor to tell me I’m a hypochondriac this year.hypochondriac this year.
What is it with your What is it with your profession! You’re the 39th profession! You’re the 39th doctor to tell me I’m a doctor to tell me I’m a hypochondriac this year.hypochondriac this year.
10 techniques to earn 10 techniques to earn a PhD in Attitude.a PhD in Attitude.10 techniques to earn 10 techniques to earn a PhD in Attitude.a PhD in Attitude.
• Prevent “hardening of the attitude”.Prevent “hardening of the attitude”.• Show sincere appreciation.Show sincere appreciation.• Show respect for individuals.Show respect for individuals.• Set your thermostat.Set your thermostat.• Listen.Listen.• Search for benefits.Search for benefits.• Smile.Smile.• Challenge yourself to change.Challenge yourself to change.• Stay above the situation.Stay above the situation.• Focus on Focus on youryour attitude. attitude.
Things to Be Happy Things to Be Happy AboutAboutThings to Be Happy Things to Be Happy AboutAbout
Program your mind to Program your mind to Focus on the PositiveFocus on the Positive
Your brain listens to you….Your brain listens to you….
It believes the Bad and the Good.It believes the Bad and the Good.
Try theTry the STOP STOP technique technique
Try for 1,000 or 5,000 things to be happy aboutTry for 1,000 or 5,000 things to be happy about
PRACTICE! PRACTICE! PRACTICE!!!PRACTICE! PRACTICE! PRACTICE!!!
Attitude.Attitude.Attitude.Attitude.
• A bodily posture showing a mental state or A bodily posture showing a mental state or mood.mood.
• A manner that shows one’s disposition.A manner that shows one’s disposition.
• One’s disposition.One’s disposition.
Attitude.Attitude.Attitude.Attitude.
• Yesterday is Yesterday is History.History.
• Tomorrow is a Tomorrow is a Mystery.Mystery.
• Today is a Today is a Gift…..Gift…..
• That’s why it’s called That’s why it’s called the Presentthe Present