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HR and CI: Building Synergy in Lean Transformation

September 11, 2017 Lean People Development Summit

Learning Objectives

•How having HR on-board can accelerate

lean transformation

•Common barriers to effective

coordination between HR and CI leaders

•Strategies for overcoming common

barriers

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Shingo Guiding Principles

Lean Transformation

HR Transformation

HR

CI

Dual Catalysts

• Eliminating waste

• Enhancing quality

• Standard work, flow

• Systematic, data-driven continuous improvement

• Culture of engagement

• Operational excellence

• Global service centers

• Centers of excellence

• ID & spread best practice

• Raise capabilities of HRBP’s

• Driving business performance via robust talent strategies

• Organizational effectiveness

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In Sync -or- Out of Sync?

• Right Talent?

• Common Goals?

• Facilitative HR Processes?

• Same Playbook?

• Different Play Books?

• Competing Play Books?

Lean Capabilities

• To what degree do your HR Leaders truly understand the principles, systems, tools and behaviors associated with lean management?

• How can HR organizations deepen their understanding?

• What skills and capabilities are most important for HR professionals to be successful in a lean management environment?

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HR can accelerate Lean Transformation

The HR & CI Value Proposition

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Executive VP & Chief Talent and Enterprise Services Officer Liberty Mutual Group

Key Points for a Lean Transformation Roll-out • Baseline Data • High Value • Who is Leading transformation?

La-Z-Boy Furniture Galleries

• Coaching • TWI • Team Sales • Lead with Humility • HR has the “first touch”

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Senior Vice President, People &

Great Work, O.C.TANNER

O.C. Tanner, number 61 on the 2016 FORTUNE 100 Best Companies to Work For® list, helps organizations inspire and appreciate great work

“I left feeling better than when I came in.”

Employees have such pride in their work, love their jobs!

https://www.youtube.com/watch?v=e3RDt5kkre0

https://www.umc.edu/uploadedImages/UMC.edu/Content/Administration/Business_Services/Human_Resources/HR_All_In.jpg http://www.awandacoltd.com/wp-content/uploads/2013/09/shutterstock_117633847.jpg http://www.startofhappiness.com/wp-content/uploads/2012/07/johari_window.png

Photo Credit