HR ANALYTICS

TOOLS

Prof. Murli Viswanathan

Carnegie Mellon University

mkrishna@cmu.edu

Key Takeaways

Global workforce analytics market valued at approximately USD 459.14 million in 2016 and is expected to reach approximately USD

1056.38 million by 2022 – Zion Market Research

• Great advances in AI, database, cloud, analytics and mobile technologies over the last decade

• Cloud-based HRMS with strong data integration, embedded AI, analytics and mobile tech finding increasing adoption

• Barriers for Government – Silos, data quality, integration, skillset, privacy, cost

• HR analytics tools come is different shapes and sizes• Create an organization-wide HR technology roadmap/strategy

after careful assessment of current state

Outline

Analytics Maturity & Selection

HR on the Cloud &

Enterprise HRM

Specialised Software

Analytics Tools

Demo

HRIS Vs HCM Vs HRMS

Mike Maiorino

Where’s HRM heading

Vendors are rolling out artificial intelligence tools, machine learning, mobile apps and other automated features that are making it possible for customers to use enterprise-wide HR data to support real-time decision-making.

http://www.workforce.com/2017/10/04/sector-report-hr-database/

Where’s HRM heading

© Sierra-Cedar

What are some of the common challenges you face with your HR analytics efforts?

PWC surveyed HR, HRIS and IT professionals from more than 300

companies about their organization’s use of HR technology.

Analytics Maturity – Assess yourself

Take a holistic approach to HR

© PWC

How to Select?

Best-in-Breed HRMS

• Latest technology• Low upfront cost• Immediate results • Expert vendors• Focused on specific

business needs

Integrated Enterprise HRMS

• Enterprise-wide solution• Integrated data• Expensive• Uniform interface• Vendor strength

One-size-fits-all

HR software –

does not exist!

Enterprise HR

Modern HRMS

WORKDAY

• Cloud-based Unified HR system resulting in increased efficiency

• Consistent workflows with flexibility• Robust reporting and analytics and

improved auditability and drill-down capabilities

• Real-time data across modules• Consistent user experience for all

users

Leading Vendors

COMPANY NAME TOTAL HRMS CLIENT

S

KEY CLIENTS

Acendre 200 U.S. Government Depts, Australian Tax Office

Epicor 400 ASU, LifeCare

Infor Healthcare, Schools

Kronos 1589 Puma, YMCA, Hospitals

SAP SuccessFactors 6200 Microsoft, Kellogg

Ultimate S/W 3700 Subway, Yamaha, Bloomin

Workday 1528 Netflix, HP

Cloud HCM

Specialised Software

HR Technology Landscape is Exploding

Capterra has identified 547 HR software products available across 17 different categories in 2015

Analytics Tools

The HR Analytics Process

Next generation in HR analytics Tools

• Connectors that extract data from source HRIS systems & external sources (e.g. social media)

• Ready-to-use data warehouse that securely stores unified data extracted from existing systems

• Powerful rule-based data integration features

• Easy-to-use tools to quickly cleanse and improve data quality

• Powerful predictive and prescriptive analytics capability

• Collect and connect employee survey results to core HR data

• Easily create drill-down management dashboard for visualizing HR metrics and scorecards

SAAS – Think Cloud

TABLEAU Vs PowerBI Vs QlikView

Example Dashboards

Example Dashboards

Datapine

TABLEAU

• Fast growing general purpose analytics tool

• Quickly connect to any data from multiple sources

• Find meaningful insights with ad-hoc discovery

• Easily create map views

• Drag and drop to create and share dashboards and stories

• Powerful quantitative features

• Easy to use

Excel & PowerBI• Microsoft products and leading tools for general analytics.

• Multiple data source integration.

• Powerful analytics and dashboarding

IBM Watson Analytics

• Analytics on the cloud (SAAS model)

• Automatically analyzes data, examines data quality, and determines the optimal analysis approach

• Supports exploratory, predictive, and visual analytics

• Using natural language processing (NLP), users are able to submit additional questions for analyses in a quick response format

• Integrated Social media analytics

• AI and cognitive platform

Open Source and other Free Tools

Open Source

• Pentaho

• RapidMiner

• JaspersoftCommunity

• BIRT

Cloud-based

• Google Data Studio

• IBM Watson Free

• TABLEAU Public

Proprietary

• QlikView Personal

• Power BI Free

• PrognozPersonal

Demonstrations

Final Words• Focus on data quality and integration!!

• Evaluate your needs/maturity in HR analytics

• HR analytics tool should drive data-driven decision making augmenting human decision making.

• MOST IMPORTANTLY – BE DILIGENT ABOUT EMPLOYEE PRIVACY & ETHICAL ISSUES

Analytics is here to stay. And agencies need to carefully think about their “data-driven” decision making culture.