HP Universal CMDB, Configuration Manager & UD 10.x: what's new?

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Universal CMDB, Configuration Manager & UD 10.x: what's new?

Ken Herold, Enterprise Software [email protected] 2014

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2

Product Releases

Product Release Release Date

Most Recent Service Pack

Most Recent CUP(Cumulative Update Package)

Official End of Support *

UCMDB/DDM 8.0 Jan 2009 8.07 – Aug 2010 - Jan 31, 2013

UCMDB/DDM 9.0 Jun 2010 9.05 – Feb 2012 9.05.12 – May 2013 Dec 31, 2014

UCMDB-CM 9.10/20/30 Dec 2010 9.31 – Jan 2012 - Dec 31, 2014

UD/UCMDB/CM 10.0 Jul 2012 10.01 – Dec 2012

10.01.7 – Sep 2013 Jul 31, 2016

If you’re still running UCMDB 8.0x, it’s time to get the upgrade going!!


Model UDM, Standardize &

Set Policies

HP Universal CMDBThe foundation for your Configuration Management System

IntegrateFederate

IT Environment

UniversalDiscovery

Normalize,Enrich orReconcile

DisplaySearchSimulateReport

Value by Enablement

BSM - Availability Manageme

nt

Continuity & Compliance -

CM

AM/UD - License

Compliance Management

SM - Incident &

Problem Managemen

tMDR’sHP Universal CMDBSingle Version of

TruthXS – IT

Financial Managemen

t

DCT – Data Center

Transformations

Direct

Value


The right user interface for the right userHP Universal CMDB 10

• Available to all usersin the IT organization

• No learning curve• Search CIs, consult

related data, explore dependencies, edit properties and more…

• Used by UCMDB Adminsand power users

• Requires deep knowledge• Manage security,

discovery, integrations, reconciliation, modeling and more…

• Used by Config. Managers and business owners

• Ensure data quality, standardization, business continuity, authorized state and more…

UCMDB Browser Configuration Manager

UCMDB Admin UI


HP UCMDB Web Browser

New visualization for real time visibility


5 steps to gain more value from your UCMDBHP Universal CMDB 10

System of Record

User access to

data

Enable processes

Application

modeling

Manage Policies

• start with consolidated and up-to-date data

Have one set of discovered and federated data

• Let users access to the information in the CMS

Let users access the data

• Streamline processes like change, incident, asset

Use the data to enable processes

• Map applications and use them across the portfolio

Connect your business services to

infrastructure• ensure that your services are

built on standard, compliant and resilient infrastructure

Use Configuration manager

12345

Achieve more value with

Universal

CMDB


User Perspectives


An end-user perspective:

The Application Owner

The Change Manager

The Operations Support


Scenario I: The Operations Support Engineer

Troubleshoot a performance issue on a Unix server.• Find the server via the UCMDB

Browser• Learn what changed on this server• Identify the owner of the server• Create a ‘Request for Change’ (RFC)

in SM• Export UCMDB Browser data to PDF

and Excel to report to other users


Use the UCMDB Browser for actionable results

Powerful search engine• Natural search queries

• Logical / Phrase searches“all nodes changed last week”

“67.247.7.122 and 67.247.7.123”

“windows 7 with Oracle 11g”

Manage & Consume data• View CI properties

• Update manual data for select properties

• Scroll between search results, and widgets data

Understand Changes and Impact

• See any property change compared to previous chosen time period

• Understand which application and services might be impacted

Search

NEW IN 10

Understand

NEW IN 10


Learn what change in your configuration Using the UCMDB Browser History widget

See what changed

Choose the time frame

See what changed

With UCMDB 10, all attributes are tracked for change. Any CI, Any attribute!!


Export Browser data to reports

Widgets data to PDF

Search results to Excel

NEW IN 10

Widgets data to Excel


Scenario II: The application ownerComprehensive management of your application.•Model application and services•Use the service definitions in:

BSM, Service Manager (SM), CM, Scorecard

•Ensure right service architecture, proper management and availability

•Learn what changed in your application


Model services and use them in: SM, BSM, CM

Model services in the UCMDB Browser• Application owners can map

more services, faster

• Easily update application maps

• Administrators control the application templates

Service definitions are used in BSM, SM, Scorecard• Understand the impact of

planned changes

• Measure the availability of your application

• See the cost to run your business

Use CM to manage application policies• Is my application running in

true high availability?

• Are my clusters configured right?

• Do changes conform my policies?

Service Manag

er

•Change•Incident•Problem

BSM

•Performance•Management

NEW IN 10


Save costs, reduce outages and ensure high availability

Manage Compliance and Policies With Configuration Manager

Data Quality Policies

Do I have all the information I need about my services, applications and servers?

High Availability Policies

Is my production architecture resilient to single point of failures?

Similarity Policies

Do the servers in my productions look alike to those in the DR?

Standardize ITConfigurationsImprove data qualityBusiness ContinuityControl Changes


High Availability PoliciesYou planned for it, but is your architecture really resilient?

• Identify single point of failures

• Identify clusters which are not resilient• Running on the same

geographical location• Running 2 different servers

These J2EE clusters have a single point of failure!


Scenario III: The Change ManagerUse UCMDB data for effective change management .•Understand the impact of a

planned change on applications and services

•See the actual information of a CI, before making a change

•Validate that changes achieved correct and authorized state


Smarter change management integrating SM and UCMDB BrowserEmbed the UCMDB Browser in

Service Manager

• Get all the information on a CI before making a change

• See the CI in a context of its environment

• Check the potential impact of the change

View Incidents, RFCs and Problems in the Browser

• shows open changes, incidents and problems

• In the context of a single CI or aggregated to the application level

Control changes, and authorize state in CM

• Drive changes from configuration standards

• Validate planned changes• Detect unplanned changes

and rollback as needed


Manage the authorized state of configuration items

• Set authorized state for

Configuration Items

• Detect changes that

interfere with configuration

policies

• Rollback or authorize

changes

The actual state is different than the

authorized

Using UCMDB Configuration Manager


The UCMDB Administrator PerspectiveCore improvements of CMS in version 10


Scale your UCMDB to reach hundreds of usersHigh Availability

• Active - Active high availability for read operations

• Horizontal scaling

• Minimal Configuration is needed

Load Balancer

Writer Server

Reader Server

Reader ServerWrite

Requests

Push Events

Broadcast Events

Network

More UsersMore ViewsMore ReportsMore Searches

NEW IN 10


Control access to data with Multi-tenancy and enhanced access controlSecured access to data

Multi-Tenancy – For service providers, distributed geographical organizations secure - Tenant users can access only their data and resources

Advanced access control

• Set Permission at folder level

• group together various resources and users and manage their security collectively

• Integrate with your ldap systems

NEW IN 10

NEW IN 10

Scaled security to large enterprises, controlling vast amount of resources


Core UCMDB & CM ImprovementsUCMDB UCMDBUCMDBUCMDB

/ MDRs

• Improved Management of integrations and greater push capability for UCMDB Adapters

• Advanced topology visualization techniques in UCMDB UI

• Data Quality and Similarity policies Wizards in configuration manager

NEW IN 10


Universal Discovery


Universal Discovery 10.xThe most comprehensive discovery solution to keep UCMDB up to date

formerly

DDMA

Data Center Configuration

Virtualization/ Cloud Database Cluster

sEnterprise

Applications Middleware

Inventory

Servers Desktops Laptops

Software w/ Utilization

Network Devices

formerly

DDMI

(option)Passive

DiscoveryReal-Time Environment Changes

RUM

Real-time Discovery, Dependency Mapping, and Inventory

• Agent-less, Agent-based, Hybrid and Passive discovery

• Application Dependency Mapping 180+ Discovery Patterns

• Inventory Discovery• Software Application Library

35,000+ Application Versions, 10,000+ rules

• Software Utilization


Deployment Architecture of Universal Discovery

Servers in data centersand remote Offices

Desktops, Laptops, HandheldsInside The Firewall

`

Employee, Business Partners, CustomersOutside The Firewall

Public Cloud

Private CloudActive Probe

Active Probe

Active Probe

Active Probe

PassiveProbe


Discovery Architecture OverviewHP Universal Discovery

Agentless Discovery

UD Scanner using Standard “Shell”

Protocols:(SSH, NTCMD)

Standard Protocols:SSH, NTCMD, PowerShell,

SNMP, JMX, LDAP, JDBC

HTTP/S

Various Protocols

SSH, NTCMD

Agent-based DiscoveryUD Agent

(shell interface)

UD ScannerUD AgentSoftware Utilization

Event-based DiscoveryEvent

Generator

HTTPS

Passive DiscoveryReal User Monitor

(RUM)

SDK/HTTPS

Proprietary

UCMDB Server Database

Discovery Probe


Zone-Based DiscoveryLet’s keep it simple

• Partition the enterprise into Management Zones according to discovery needs

• Create a Discovery Activity to run within a Management Zone• Configure behavior of each Discovery Activity according to needs

DC-A

DC-B

DC-E

DC-D

DC-CDatabase

Daily

App-ServerDaily

InfraWeekly

MZ-X MZ-Y

Management Zone

Datacenter

InventoryBi-weekly

InfraDaily

DiscoveryActivity


Inventory or Dependency MappingWhat would you like to collect?

Inventory Discovery

•Stay on-track with what you own: Hardware and Software•Supports Data Center as well as Clients (laptops / desktops)•Create reports or feed information to Asset Management tools for further analysis there

UD allows you to perform both from a single discovery tool

Application Dependency Mapping

• Data Center focused• Know what you have and how it interacts• Enables Application Modeling, Impact

Analysis and Change tracking, DCT• Manage your environment using

Configuration Manager


Agent-less vs. Agent-basedWhich is the best discovery method?

Agent-less

• No need to deploy/maintain agent per server

• No continued presence on discovered device (minimal footprint)

• Leverages available access points (protocols) to get desired information

UD allows the organization to choose the best method of discovery per the specific needs and constraints of each

management zone

Agent-based

• Overcome security barriers• Challenging maintenance of user

credentials is not required anymore• Deeper insight into computer information

(e.g. software utilization)• Enables agent-initiated data reporting

(“Call Home”)


Active vs. PassiveWhich is the best discovery technology?

Active Discovery

•Based on balanced Scheduling:•Frequent => creates more noise•Infrequent => stale data•Enables rich, customizable configuration mapping•Requires credentials•Deep Discovery

With Just-in-time Discovery Active and Passive Discovery complement each other to enable both up-to-date and deep

discovery results

Passive Discovery

• Performed Passively (no noise)• Continuous, Shallow discovery• Deployment requires configured Span Port

for the Passive (RUM) Probe• Credential-less • Administration and management of the

integration is being done in UD.


DDMA vs. DDMI CustomersExisting customers - What do you get?

DDMA•Zone-Based Discovery•Agent-based discovery•Significantly enhanced Inventory Discovery•Passive/Real-time Discovery (via RUM Integration)•Data Flow Probe now runs on 64-bit JVM

DDMI

• Central Management of Multiple Discovery Probes

• High degree of extensibility• Universal Data Model alignment• Built-in Asset Manager integration• Native Agent Packaging


DirectionUniversal Discovery Licensing

UCMDB Foundation

UDInventory

UD(Full version)

Maximum capability

Upgrade fromUD Inventory toUD Full version

DDMI

DDMA

UCMDB Foundation


Passive Discovery DirectionUniversal Discovery Licensing

Entitlement and licensing –

•Integration requires owning RUM Probe licenses. Only the BAC RUM Probe (SKU #TB131AAE) is necessary.

•Amount of RUM probes needed dependent upon actual monitored traffic.

•Existing RUM customers are entitled to use this integration with no additional RUM licensing costs.


Oracle LMS


What is Universal Discovery for ORACLE Licensing? An Oracle-verified solution for collecting

and summarizing license information about Oracle Databases (version 8+)

Co-developed by Oracle LMS and HP Software.

A solution which enables the collection of information required to maintain compliance.

Accelerates license review engagements by having an Oracle license audit report at hand in advance of a formal audit.


Oracle LMS & AuditsDo you know whether you are Oracle compliant?• Software licensing is increasingly complex with many

licensing models• Understanding CPU & Core details of servers with Oracle

installed• Gaps in understanding how licensing metrics should be

reported• Lack of clarity and increased risk of being out of

compliance

Do you know your Oracle “raw” inventory level? • Capturing all installed Oracle database instances• Identification for Option and Management Packs being

used• Accurately generating “verified” information for Oracle

LMS audits


UD for ORACLE LMS overviewHow it works

IP Address

Node

IP Subnet

Host Resources

Interface

RunningSoftware

CPU

InstalledSoftware

File System

ProcessVMware Datacenter

VMware Cluster

Virtual Topology

Oracle DatabaseRAC

Oracle Resources

DB UserTable Space

DB Snapshot

RAC

Version, Edition, Hostname Users, Sessions

Options, Packs CPU, CoresLMS Reports

Discover: Oracle LMS data – DB details (edition, version), installed/in-use options, management packs, CPU and core details

Oracle LMS Audit

Discover: Oracle database, database resources (table spaces, snapshots, DB files, DB Users, RAC)

Database Discovery

Discover: Virtualization topology (Host OS, Hypervisor, Virtual Machines, clusters)

Virtualization

DiscoveryDiscover: Host resources – CPU, File systems, Installed/Running Software, IP Service Endpoints, Processes, Services

Inventory Discovery

Discover: IP Addresses, Nodes (servers, network devices), IP SubnetsConnections: WMI, SSH, Telnet, HPCMD, UDA

Infrastructure

Discovery


For more information…

• www.hp.com/go/CMS• www.hp.com/go/UD• www.hp.com/go/UCMDB• www.hp.com/go/CM• www.hp.com/go/DCT

Documents

HP Universal CMDB, Configuration Manager & UD 10.x: what's new?