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HP StoreOnce2700, 2900, 4500 and 4700 Backup

systemInstallation and Configuration Guide

AbstractThis document describes how to install and configure HP StoreOnce 4700, 4500, 2900 and 2700 Backup systems. Thesesystems are also sometimes referred to as single-node StoreOnce products and they were introduced with StoreOnce softwareversion 3.9.0 (or 3.12.0 for HP StoreOnce 2900).

HP Part Number: BB877-90932Published: March 2015Edition: 4

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© Copyright 2013–2015 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial

Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under

vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:

http://www.hp.com/go/storagewarranty

Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Quantum Corp, HP and IBM in the US, other countries or both.

Microsoft, Windows is a U.S. registered trademark of Microsoft Corporation.

Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

AMD is a registered trademark of Advanced Micro Devices, Inc.

Revision History

October 2013Revision 1

This is the first edition of the guide for HP StoreOnce 2700, 4500 and 4700 Backup systems, issued with the 3.9.0 or later version of HP StoreOnce

software.

June 2014Revision 2This is the second edition of the guide, issued with the 3.11.0 version of HP StoreOnce software.

December 2014Revision 3

This is the third edition of the guide, issued with the 3.12.0 version of HP StoreOnce software.

March 2015Revision 4

This is the fourth edition of the guide to include HP StoreOnce 2900 Backup. The part number has not been updated because edition 3 was not

released to hp.com.

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Contents

1 Before you start..........................................................................................7Introduction..............................................................................................................................7HP StoreOnce 2900, 2700, 4500 and 4700 models....................................................................7Software and hardware requirements..........................................................................................8

Supported Ethernet configurations..........................................................................................8iLO 4 functionality................................................................................................................9Supported Fibre Channel connections.....................................................................................9Software requirements........................................................................................................10

Recommended web browser settings.........................................................................................10

2 Installing and cabling the HP StoreOnce Backup system................................11Installing the rail kit.................................................................................................................11Mounting the HP StoreOnce Backup system................................................................................11

Attaching SFPs, StoreOnce 2900, 4500 and 4700 only..............................................................12HP StoreOnce 4700 Backup................................................................................................13HP StoreOnce 2900 and 4500 Backup................................................................................14

Connecting the hardware........................................................................................................15Connecting the HP StoreOnce 4700 Backup system................................................................15

Connecting the first storage enclosure at installation...........................................................16Connecting the HP StoreOnce 4500 Backup system...............................................................17Connecting the HP StoreOnce 2900 Backup system...............................................................17Connecting the HP StoreOnce 2700 Backup system................................................................18

Attaching the security bezel.................................................................................................18Connecting to the expansion enclosure (HP StoreOnce 4500 and 4700).......................................18

Installing expansion enclosures with the HP StoreOnce 4700...................................................19Installing expansion enclosures with the HP StoreOnce 4500...................................................20

Adding disks for capacity expansion (StoreOnce 2900 only).......................................................22

3 Powering on and managing the StoreOnce Management system....................24Powering on expansion shelves, HP 4500 and 4700 only............................................................24Powering on the HP StoreOnce Backup system............................................................................24Discovering the HP StoreOnce Backup system on the network.......................................................25

Accessing the StoreOnce Management Console.........................................................................25The StoreOnce CLI.............................................................................................................25The StoreOnce GUI............................................................................................................26

User roles and accounts .........................................................................................................26Password best practices...........................................................................................................27

User account and password requirements..............................................................................27

4 Configuration using the system set config wizard..........................................28System configuration using system set config command................................................................28

Configure network.............................................................................................................28Configure Time..................................................................................................................28Configure Licenses.............................................................................................................29

Verify Hardware health.......................................................................................................29Finish Configuration (and reboot).........................................................................................29

5 Network configuration, understanding the StoreOnce networking concepts......30Network configuration basics...................................................................................................30

Network configuration components......................................................................................30Port numbering for hardware products..................................................................................32Network bonding modes....................................................................................................32

VLAN Subnets with HP StoreOnce Backup............................................................................33

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VLAN guidelines...........................................................................................................33Example network environment.........................................................................................34

Network configuration guidelines.............................................................................................35Deciding whether to use the StoreOnce CLI or the StoreOnce GUI................................................36

At installation....................................................................................................................36 After installation................................................................................................................36

Physical ports and IP addresses................................................................................................36

6 Network configuration, how to use StoreOnce CLI commands........................38Identifying available ports on the StoreOnce CLI.........................................................................38

Identifying network ports available.......................................................................................38Network bonding combinations...........................................................................................39

Before running net set wizard...................................................................................................39Network configuration using net set wizard................................................................................41Modifying the current network configuration...............................................................................48

Best practice.....................................................................................................................48To add Data in Flight Encryption..........................................................................................49

License requirements......................................................................................................50Configuring the StoreOnce Backup system........................................................................50Encryption with replication.............................................................................................51

Configuring the backup media server...............................................................................51Troubleshooting............................................................................................................51

7 Network configuration, how to use the StoreOnce GUI..................................53To add a custom configuration.................................................................................................53To edit a custom configuration..................................................................................................57

To add a VLAN–enabled Port Set and VLAN Subnet..............................................................57To write protect or un-protect a configuration.........................................................................58

8 Completing the installation........................................................................59Setting up time and date.........................................................................................................59Configuring licenses................................................................................................................60

Licensing requirements for StoreOnce hardware products........................................................60 Applying the Instant On license...........................................................................................60To apply a full license.........................................................................................................61

Expanding storage.................................................................................................................62 Accessing the StoreOnce Backup system over SFTP.....................................................................63

Accessing the StoreOnce folders..........................................................................................63Software update process.........................................................................................................64

Upgrading BIOS or hardware firmware components...............................................................65Configuring Remote Support....................................................................................................67

Introduction.......................................................................................................................67Before configuring Remote Support.......................................................................................67General procedure for setting up Remote Support on the StoreOnce GUI..................................68

Locating warranty info - HP 4700.........................................................................................71Locating warranty info - HP 4500........................................................................................72Locating warranty info — HP 2900......................................................................................73Locating warranty info - HP 2700.........................................................................................73

Configuring SNMP.................................................................................................................74HP Systems Insight Manager...............................................................................................74

Saving the configuration..........................................................................................................74Restoring the configurations.................................................................................................74

Saving the encryption keystore..................................................................................................75Managing and resetting the password for the HPresetpassword account........................................75

To change the password for the HPresetpassword account.......................................................75To reset the password for the local Admin user to default.........................................................76

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9 Fibre Channel installation and configuration................................................77Fibre Channel connection........................................................................................................77StoreOnce Catalyst over Fibre Channel......................................................................................77

Fibre Channel Settings tab..................................................................................................77Fibre Channel with VTL............................................................................................................80

Creating a FC VTL library...................................................................................................81Drive port assignment for StoreOnce Backup systems..............................................................81

Zoning..................................................................................................................................82

10 Configuring backup servers to work with HP StoreOnce...............................83Configuring media servers to use StoreOnce Catalyst..................................................................83Configuring Data in Flight encryption on Windows media servers.................................................83Driver installation (optional, VTL only)........................................................................................92iSCSI Initiator (optional, VTL only).............................................................................................93

Manual iSCSI initiator installation........................................................................................94The iSCSI Initiator and Authentication...................................................................................94The Microsoft iSCSI Initiator ................................................................................................94

11 Understanding LEDs..............................................................................103Front view of the HP StoreOnce 4700 Backup system.................................................................104

Capacity upgrade kit LEDs.....................................................................................................105Front view of the HP StoreOnce 4500 Backup system................................................................106Front view of the HP StoreOnce 2900 Backup system................................................................107Front view of the HP StoreOnce 2700 Backup system.................................................................108Hot-plug drive LEDs...............................................................................................................109

Server units.....................................................................................................................109Expansion shelves............................................................................................................110

1 Gbit ethernet port LEDs.......................................................................................................11010 Gbit ethernet card LEDs....................................................................................................110Fibre Channel card LEDs.......................................................................................................111

12 Troubleshooting....................................................................................112

Connecting to the network.....................................................................................................112Connecting to the StoreOnce Backup system from the backup application....................................113Performance.........................................................................................................................113Power up and power off .......................................................................................................113

Powering up servers.........................................................................................................114Powering off....................................................................................................................114Rebooting the system........................................................................................................114Power On/Off Problems...................................................................................................114

Licensing problems...............................................................................................................115Instant On license expires.................................................................................................115

Problems expanding storage..................................................................................................115Discover storage fails.......................................................................................................115

Add storage fails.............................................................................................................115Cannot connect to a NAS share.............................................................................................115NAS shares and IPv6............................................................................................................115Cannot access a storage shelf ...............................................................................................116

13 More networking examples....................................................................117Example 1...........................................................................................................................117Example 2...........................................................................................................................118

StoreOnce GUI Status page..............................................................................................120Example 3...........................................................................................................................120

About this guide........................................................................................123

Intended audience................................................................................................................123

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Related documentation..........................................................................................................123Document conventions and symbols........................................................................................123HP technical support.............................................................................................................124Customer self repair..............................................................................................................124Registering your HP StoreOnce Backup system..........................................................................124Subscription service..............................................................................................................125HP Insight Remote Support.....................................................................................................125HP websites.........................................................................................................................125

Documentation feedback.......................................................................................................125 A Regulatory information............................................................................126

Belarus Kazakhstan Russia marking.........................................................................................126Turkey RoHS material content declaration.................................................................................126Ukraine RoHS material content declaration..............................................................................126

Warranty information............................................................................................................126

Index.......................................................................................................128

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1 Before you startIn this chapter:

• Introduction (page 7)

• HP StoreOnce Backup models (page 7)

• Software and hardware requirements (page 8)

• Supported Ethernet configurations (page 8)

• Supported Fibre Channel connections (page 9)

• Web browser settings (page 10)

IntroductionThe HP StoreOnce Backup system is a disk-based storage appliance for backing up network mediaservers or PCs to target devices on the appliance. These devices are configured as eitherNetwork-Attached Storage (NAS), Catalyst Stores or Virtual Tape Library (VTL) targets for backupapplications.

This guide describes how to install and carry out the initial configuration of your HP StoreOnceBackup system. The following documents are also available at http://www.hp.com/go/storage/docs and http://www.hp.com/support/ (search on Product Name and then select the ProductManuals link):

• HP StoreOnce Backup system Concepts and Configuration Guidelines: If you are new to theHP StoreOnce Backup system, read this guide before system configuration. It describes theStoreOnce technology, key performance parameters, and best practices for configuring it.

• HP StoreOnce Installation posters: Installation posters are available for each product familyand describe how to quickly install the product by connecting LAN Port 1 to a 1 Gbit ethernetnetwork.

•

HP StoreOnce Backup system User Guide : This guide contains detailed information about theStoreOnce Graphical User Interface (GUI) and troubleshooting information, including replacingfailed or failing hard disks.

• HP StoreOnce Backup system CLI Reference Guide : This is the full reference guide for theStoreOnce Command Line Interface (CLI).

• HP StoreOnce Backup system Linux and UNIX Configuration Guide : This guide explains howto configure HP StoreOnce Backup systems with supported Linux and UNIX operating systems.

• HP StoreOnce Backup 4500/4700 (24TB) and 4500 (48TB) Capacity Upgrade Guide : Thisguide explains how to connect additional storage shelves to HP StoreOnce 4500 and 4700Backup systems.

•

HP StoreOnce Backup 2900 (24TB) Capacity Upgrade Guide : This guide explains how toconnect additional hard disks to HP StoreOnce 2900 Backup systems.

HP StoreOnce 2900, 2700, 4500 and 4700 modelsThe following products belong to the HP StoreOnce G3 Backup system family; they are alsosometimes referred to as single-node StoreOnce models, to differentiate them from the HP StoreOnceB6200 and 6500 Backup systems which are multi-node StoreOnce products. (This node distinctionis important when configuring replication and Catalyst copy jobs and understanding target andsource IP addresses.) G3 indicates that the HP StoreOnce Backup systems will be running v3.x.xStoreOnce software.

Introduction 7

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Table 1 StoreOnce 2900, 2700/ 4500 and 4700 models

Storage expansionPortsInterfaces supportedDescriptionProduct model

Not supported4 x 1 Gbit ethernetports

iSCSI only A single server withfour 2TB hot-plug disks

HP StoreOnce 27008TB Backup , BB877A

One 6–disk expansionkit, BB911A

4 x 1 Gbit ethernetports

iSCSI only A single server withsix 4TB hot-plug disks

HP StoreOnce 290024TB Backup,BB910A 2 x 10 Gbit ethernet

ports

Up to three expansionenclosures, which may

4 x 1 Gbit ethernetports

iSCSI and FC A single server withtwelve 2TB hot-plugdisks

HP StoreOnce 450024TB Backup,BB878A be any combination of

the following:2 x 10 Gbit ethernetports

1. 12–disk 24TBexpansionenclosure, BB881A

2 x FC ports

2. 12–disk 48TBexpansionenclosure, BB882A

Up to seven 12–disk

expansion enclosures,BB881A

4 x 1 Gbit ethernet

ports2 x 10 Gbit ethernetports

iSCSI and FC A head server unit

with two 1TB disksand a pre-configuredstorage array withtwelve 2TB disks

HP StoreOnce 4700

24TB Backup,BB879A

4 x FC ports

Software and hardware requirementsRefer to http://www.hp.com/go/ebs for the latest connectivity and compatibility information.

Supported Ethernet configurationsThe HP StoreOnce Backup system supports a wide range of network configurations. The following

list provides an overview of configuration details. See Network configuration, understanding theconcepts (page 30) for more details about network support and configuring the network. Also referto the latest release notes to find out if there are any configuration combinations that require specificattention.

• An Ethernet connection is required for backing up to iSCSI VTL devices, for replication andStoreOnce Catalyst Copy activities, and for all StoreOnce management tasks. It is also requiredif you wish to backup to NAS shares and StoreOnce Catalyst stores across ethernet.

• The HP StoreOnce Backup system supports IPv4 and IPv6. IPv4 supports all target backupdevices and StoreOnce management tasks; IPv6 supports StoreOnce Catalyst target devicesonly and StoreOnce management tasks using the StoreOnce GUI and CLI.

NOTE: IPv6 is not supported on the iSCSI data path for VTL nor the NFS/CIFS data pathfor NAS Shares.

• The HP StoreOnce Backup system may be connected to a virtual LAN and supports VLANtagging.

• DHCP and static IP addressing are supported.

NOTE: If DHCP is used, it is recommended that once an IP address has been assigned, theNetwork Administrator should permanently associate that IP address with the StoreOnceBackup system. This association prevents the IP address of the device changing after reboots.

8 Before you start

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• All StoreOnce Backup systems have four 1 Gbit ethernet ports. HP StoreOnce 2900, 4500and 4700 Backup systems have two additional 10 Gbit ethernet ports.

• Mode 1, 4 and 6 network port bonding is supported on sets of 1 Gbit and 10 Gbit ethernetports (but not across 1 Gbit and 10 Gbit ethernet ports).

• Networking parameters are contained within a network configuration. For ease of installation,a default configuration is initially applied to the StoreOnce Backup system. As long as LANport 1 of the appliance is connected to a DHCP–enabled 1 Gbit ethernet network switch, the

HP StoreOnce Backup system will be active on the network immediately after installation.You can continue to use the default configuration or create and activate an additionalconfiguration that is tailored to your exact networking requirements using either the StoreOnceCLI or the StoreOnce GUI.

NOTE: 100 Base-T Ethernet will limit performance.

• Users without a DHCP-enabled 1 Gbit ethernet network must create and activate a networkconfiguration before the StoreOnce Backup system can become active on the network. Thisnetwork configuration may use any available Ethernet port, but one Ethernet port must alwaysbe connected, even if you are using only the FC ports to back up and restore data to the HPStoreOnce Backup system. The port connection is required because the network is used toaccess the StoreOnce Management Console remotely and for replication.

TIP: The recommended way to create an initial network configuration to support static IPaddressing is to run the StoreOnce CLI wizard, net set wizard, as described in Networkconfiguration, how to use StoreOnce CLI commands (page 38).

iLO 4 functionalityHP StoreOnce backup appliances are built on HP Proliant server hardware and use the embeddedHP Integrated Lights-Out 4 (iLO 4) management technology. iLO enables secure remote monitoring

and console access via a web browser. All HP StoreOnce Backup systems described in this guideare supplied with an iLO password that should be changed after installation and stored safelyoffsite with other passwords.

iLO is not required for daily management of the StoreOnce appliance but is useful in a lights-outdata center situation. iLO is also useful for diagnosing hardware failures that prevent access to theappliance through the primary StoreOnce GUI or remote StoreOnce CLI interface.

NOTE: See also Password best practices (page 27).

Supported Fibre Channel connections

NOTE: Fibre Channel is not supported on the HP StoreOnce 2900 or 2700 Backup system.

For a more detailed discussion of Fibre Channel configuration options, see also Fibre channelinstallation and configuration (page 77).

• When connecting to a Fibre Channel network, the HP StoreOnce Backup system is suppliedwith the correct FC card pre-installed. Cables are not supplied.

• The number of FC ports available depends upon the HP StoreOnce model.

All models that support FC have two FC ports on the FC card; the HP StoreOnce 4700 hastwo FC cards and, therefore, four FC ports are available.

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• The HP StoreOnce Backup system supports both switched fabric and direct attach private looptopologies.

A switched fabric topology utilizes one or more fabric switches to provide a flexibleconfiguration between several Fibre Channel hosts and Fibre Channel targets such as HPStoreOnce Backup systems.

• Switched fabric configurations are implemented with Fibre Channel switches. Switches maybe cascaded or meshed together to form larger fabrics.

• The preferred topology for the HP StoreOnce Backup system is switched fabric using NPIV(N_Port ID Virtualisation).

NOTE: Please refer to http://www.hp.com/go/ebs for the latest information about compatibility.

Software requirements

• Backup and restore to Virtual Tape Library targets requires software that supports tape libraries.This software resides on a backup media server, not the HP StoreOnce Backup system.StoreOnce target devices may be used with major backup applications from HP, Symantec,EMC, Computer Associates and others.

•

For supported Symantec backup products, the HP StoreOnce Catalyst OST plug-in applicationis required on each backup application media server that will use the StoreOnce Catalystfunctionality. The minimum OST plug-in version is 2.1. To use StoreOnce over FC, OST plug-inversion 3.0 is required.

Refer to http://www.hp.com/go/ebs for the latest compatibility information.

Recommended web browser settingsThe web browser used to communicate with the HP StoreOnce Backup system requires ActiveScripting or JavaScript enabled. Without these scripts enabled, some browser buttons may notdisplay.

With StoreOnce software version 3.12.0 and later, the StoreOnce Management GUI is supportedon the following web browsers:

• Internet Explorer 9, 10 and 11 (note that Internet Explorer 8 is not supported and someStoreOnce features will not work)

• Mozilla FireFox v22 and above and Firefox ESR24

Please refer to http://www.hp.com/go/ebs for the latest information about which browser versionsare supported.

IMPORTANT: The HP StoreOnce Backup system software will not allow access if security isdisabled on the browser.

10 Before you start

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2 Installing and cabling the HP StoreOnce Backup systemIn this chapter:

• Installing the rail kit (page 11)

• Mounting the HP StoreOnce Backup System (page 11)

• Attaching SFPs (page 12)

• Connecting the hardware (page 15)

• Connecting to the Capacity Upgrade Kit (if required) (page 18)

IMPORTANT: See also the Safety Booklet on http://www.hp.com/go/storage/docs.

Installing the rail kitThe supplied rail kits allow you to install the HP StoreOnce Backup system into square and roundhole racks for 1U and 2U servers. If mounting the HP StoreOnce Backup system into threaded holeor telco racks, please refer to http://www.racksolutions.com to purchase the required mountinghardware.

This installation is to be performed by qualified individuals who have knowledge of the procedures,precautions, and hazards associated with equipment containing hazardous electrical circuits.

WARNING! The rail kit that provides a secure mount to the server and rack, which allows theservers to be pulled out for servicing. However, the rails for any additional storage enclosures formonly a shelf for the unit to rest on. The enclosure is not attached to the rail by any other means.Use extreme caution when pulling the enclosure out from the rack; it can slip and fall, causingdamage to the enclosure or injury. HP is not responsible for any damage or injury caused by themishandling of the enclosure .

WARNING! Ensure that the rack is level and stable before working on the rack. Be sure theleveling jacks (feet) extend to the floor and that the full weight of the rack rests firmly on the floor.

WARNING! Ensure that the rack has anti-tip measures in place. Such measures may includefloor-bolting, anti-tip feet, ballast, or a combination of these as specified by the rack manufacturerand applicable codes.

WARNING! Ensure that sufficient personnel are on hand to support the product(s) during theinstallation process. Use of the appropriate lifting device is recommended as an installation aid.

WARNING! Always load the rack from the bottom up. Load the heaviest items in the rack first.This makes the rack bottom-heavy and helps prevent it from becoming unstable.

WARNING! Do not overload the branch circuit that provides power to the rack. The total rackload should not exceed 80 percent of the branch circuit rating.

Mounting the HP StoreOnce Backup system

WARNING! Ensure that sufficient personnel are on hand to support the product(s) during theinstallation process. Use of the appropriate lifting device is recommended as an installation aid.

NOTE: The HP StoreOnce 4700 Backup system consists of two units: a head server unit and astorage enclosure. Make sure there is sufficient space to install both units adjacent to each other.For both the HP StoreOnce 4700 and 4500 Backup system, plan ahead to ensure there is sufficientspace to add expansion enclosures at a later date.

Installing the rail kit 11

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1. Install the rails in the rack, as required. Follow the instructions provided separately with therail kits.

2. Slide the HP StoreOnce Backup system into position in the rack and secure it to the rack railsusing thumbscrews on the unit's front bezel.

IMPORTANT: The label on the top of the HP StoreOnce Backup system contains useful identityinformation, such as the MAC address and default network name. It also contains the iLOpassword for the system. Make a note of this information before you install the HP StoreOnce

Backup system in the rack. See Password best practices (page 27) for more information aboutpasswords and best practices after initial configuration.

The following figure illustrates how to mount the HP StoreOnce Backup system, using the HPStoreOnce 2700 model as an example.

Figure 1 Secure the HP StoreOnce Backup system to the rack

NOTE: The HP StoreOnce 2700 Backup system is supplied with a single power supply. Ifyou have purchased the optional second power supply, be sure to install it before continuingwith the installation.

Attaching SFPs, StoreOnce 2900, 4500 and 4700 onlyThe Accessory Kit supplied with the HP StoreOnce 4500 and 4700 Backup system contains theappropriate number of 8Gb Short Wave FC SFP+ and 10Gb SR SFP+ transceivers.

The Accessory Kit supplied with the HP StoreOnce 2900 Backup system contains the appropriate

number of 10Gb SR SFP+ transceivers.Unpack these and connect them to the corresponding ports on the rear of your product as shownbelow.

12 Installing and cabling the HP StoreOnce Backup system

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HP StoreOnce 4700 BackupThere are four FC ports and four 8Gb Short Wave FC SFP+s. Connect an SFP to each FC port, asshown below (1).

Figure 2 Connecting FC SFPs on HP StoreOnce 4700

There are two 10 Gbit ethernet ports and two 10Gb SR SFP+s. Connect an SFP to each 10 Gbitethernet port, as shown below (1).

Figure 3 Connecting 10 Gbit ethernet SFPs on HP StoreOnce 4700

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HP StoreOnce 2900 and 4500 BackupThere are two FC ports and two 8Gb Short Wave FC SFP+s.

Connect an SFP to each FC port on the HP StoreOnce 4500 Backup, as shown below (1). (TheStoreOnce 2900 Backup does not have FC ports.)

Figure 4 Connecting FC SFPs on HP StoreOnce 4500

There are two 10 Gbit ethernet ports and two 10Gb SR SFP+s. Connect an SFP to each 10 Gbitethernet port, as shown below (1).

Figure 5 Connecting 10 Gbit ethernet SFPs on HP StoreOnce 2900 and 4500


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Connecting the hardware1. Use the supplied power cord(s) to connect the HP StoreOnce Backup system to the rack power

supply. This HP-approved cord is appropriate for your specific geographic region.

HP StoreOnce 2900, 4500 and 4700 Backup systems have a redundant power supply (thisalso applies to the HP StoreOnce 2700, if a second power supply has been purchased andinstalled). Make sure that both power cords are connected.

For detailed safety information, see the Safety Guide. Information about accessing this guide

can be found on the flyer included with your product.2. HP StoreOnce 4700 Backup only: The storage enclosure supplied in the same pallet as the

head server unit must be connected to the HD SAS port on the RAID controller in slot 1, asdescribed in Connecting the first storage enclosure at installation (page 16).

3. For ease of installation connect LAN Port 1 on the head server unit to a 1 Gbit ethernet networkswitch on a DHCP-enabled network. The appliance will use the default configuration and willbe available on the network after power up. You can then use the HP StoreOnce CLI commandsto further configure the network, as described in Network configuration, how to use StoreOnceCLI commands (page 38).

NOTE: Use any CAT-5E or better network cable (also supplied with the product) to connect

to the 1 Gbit ethernet network switch. 100 Base-T Ethernet will limit performance.If you are not using the quick install option, connect the required network port(s) and alsoconnect a console and keyboard to the video and USB connectors on the rear of the unit (seedrawings below for your product). You will need to configure the appliance manually afterpower up so that it can be accessed on the network, see also Network configuration,understanding the concepts (page 30)

4. If installing Capacity Upgrade enclosures at the same time, make sure they are cabled to theHP StoreOnce Backup system and the rack power supply, as described in Connecting to theCapacity Upgrade Kit (if required) (page 18).

5. Power up the HP StoreOnce Backup system. See Powering on and managing the StoreOnce

Management system (page 24).NOTE: The HP StoreOnce Backup system also supports iLO4.

Connecting the HP StoreOnce 4700 Backup system

Figure 6 Rear view of the HP StoreOnce 4700 Backup system

FC card 12.RAID controller 11.

RAID controller 24.FC card 23.

Power supply bay 16.10 Gbit ethernet card5.

USB connectors (4)8.Power supply bay 27.

iLO4 port, do not use for data connection10. Video/monitor connector9.

Connecting the hardware 15

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1 Gbit ethernet network port 1, connect forQuick Install

12.Serial connector11.

1 Gbit ethernet network ports 2, 3 and 413.

Connecting the first storage enclosure at installation

The HP StoreOnce 4700 Backup system consists of two units: a head server unit and a storageenclosure in which the storage has already been configured.

IMPORTANT: The first enclosure is packaged along with the StoreOnce head server unit (in thesame pallet), its packaging and identification labels do not carry the part number BB881A. Any4500/4700 24TB Capacity Kit expansions enclosures will be packed separately and will havepart number of an expansion kit (BB881A) on the outside and on the identification labels. It is veryimportant to connect the first enclosure to the correct RAID controller. Connecting the 4500/470024TB Capacity Kit to the enclosures incorrectly can result in incorrect behavior and may result infailure to recognise the attached storage. Correction of this issue may result in the need for supportintervention.

Figure 7 Connecting the first storage enclosure to the HP StoreOnce 4700 Backup system

HD SAS port on RAID controller in slot 12.Head server unit1.

Power on button4.Expansion enclosure3.

Power connectors6.P1 port on expansion enclosure5.

1. Connect the square HD connector on the longer HD SAS cable to the single high-density SASport on the RAID controller in slot 1 on the rear of the HP StoreOnce Backup system. Ensurethat the cable connector is plugged in the correct way on the rear of the HP StoreOnce Backupsystem. This connector is square and is not keyed. Insert the connector with the blue removed

tab at the top and push in until the connector clicks into place.2. Connect the mini-SAS connector on the other end of the cable to the P1 connector on the rear

of the storage enclosure.3. Use the supplied power cords to connect the storage enclosure to the mains power supply.4. Power on the storage enclosure before the head server unit. You may need to hold down the

power on button for a few seconds.


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FC card 12.RAID controller 11.

Power supply bay 14.10 Gbit ethernet card3.

USB connectors (4)6.Power supply bay 25.

iLO4 port, do not use for data connection8. Video/monitor connector7.

1 Gbit ethernet network port 1, connect for

Quick Install

10.Serial connector9.




10 Gbit ethernet card2.RAID controller 11.

Power supply bay 24.Power supply bay 13.

Video/monitor connector6.USB connectors (4)5.

Serial connector8.iLO4 port, do not use for data connection7.

1 Gbit ethernet network ports 2, 3 and 410.1 Gbit ethernet network port 1, connect forQuick Install9.

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USB connectors (4)2.RAID Controller – external port is unused1.

Power supply bay 2 (optional)4.Power supply bay 13.

Serial connector6.iLO4 port, do not use for data connection5.

1 Gbit ethernet network port 1, connect forQuick Install

8. Video/monitor connector7.


Attaching the security bezelThe product is supplied with a security bezel that is placed inside the box, and not deliveredpre-installed on the servers. Once the server is installed within the rack, the security bezel may beclipped to the front of the unit. No special tools are required to do this.

NOTE: The key to lock the bezel is attached to the back of the security bezel. Only one key issupplied.

Figure 11 Attaching the security bezel

Connecting to the expansion enclosure (HP StoreOnce 4500 and 4700)Install the rail kit and expansion module(s) immediately below or above the HP StoreOnce Backupsystem.

• HP StoreOnce 4700 Backup system: The first 24TB disk enclosure must be installed at thesame time as the head server unit and connected to the correct RAID card as described inConnecting the first storage enclosure at installation (page 16). Up to seven 24TB expansionenclosures, HP StoreOnce 4500/4700 24TB Capacity Kit (BB881A), may be installed at thesame time or added later. Expansion enclosures may be daisy chained. The user is advised


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to make a record of which enclosure (serial number) is connected to which RAID card forfuture reference.

• HP StoreOnce 4500 Backup system: Up to three expansion enclosures may be connectedand they are daisy chained. Two expansion options are available: HP StoreOnce 4500/470024TB Capacity Kit (BB881A) and HP StoreOnce 4500 48TB Capacity Kit (BB909A).

• HP StoreOnce 2700 Backup system: This model does not support connection of an expansionenclosure.

• HP StoreOnce 2900 Backup system: This model supports capacity expansion, but the expansionkit is a set of six 24TB hard disks that are installed in the head server unit. See Adding disksfor capacity expansion (2900 only) (page 22)

Installing expansion enclosures with the HP StoreOnce 4700If you have purchased extra expansion enclosures, the storage in these additional enclosures willnot have been configured. For instructions on configuring additional expansion enclosures, seeExpanding storage (page 62).

Various cabling options are possible with the HP StoreOnce 4700 Backup system depending uponavailable rack space, but the recommended configuration is to install the expansion enclosuresevenly above and below the head server unit.

The following table illustrates the recommended sequence in which enclosures should be attachedand distributed across the two RAID controller cards.

Table 2 HP 4700, the order in which shelves should be attached

Connect sequence for expansion shelves

to RAID card in Slot 4to RAID card in Slot 1Shelf

First1

Second2

Third3

Fourth4

Fifth5

Sixth6

Seventh7

Eighth8

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In the following example three further expansion shelves have been connected in addition to thefirst shelf that is always required. When adding the second and subsequent shelves it is necessaryto expand storage.

The second expansion enclosure is connected to the RAID controller in slot 4, again using thelonger HD SAS cable. Subsequent expansion enclosures are daisy-chained using the half-metermini SAS cables; for example, expansion enclosure 3 to enclosure 1 and expansion enclosure 4to enclosure 2. The connection is from P2 on the upper module of the previous enclosure to P1 onthe upper module of the next enclosure, as illustrated below.

Figure 12 Cabling example for the HP StoreOnce 4700 Backup system

HD SAS port on RAID controller 12.Power connectors1.

P1 port on expansion shelf (Note how

subsequent shelves may be daisy chained)

4.HD SAS port on RAID controller 23.

Power on button6.P2 port on expansion shelf (connects to P1 onadjacent expansion enclosure)

5.

Installing expansion enclosures with the HP StoreOnce 4500The HP StoreOnce 4500 Backup base system contains 12 disks. Up to three Capacity UpgradeKits may be connected if more storage is needed. Compatible cables are provided with the CapacityUpgrade Kit; a longer HD SAS cable to connect the expansion shelf to the head unit and a half-metermini SAS cable for daisy-chaining subsequent shelves.


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When installing an additional expansion enclosure with the HP StoreOnce 4500 Backup system,the storage in that enclosure will not have been pre-configured and is not ready to use until storagehas been expanded. See Expanding storage (page 62).

Figure 13 Cabling example for the HP StoreOnce 4500 Backup system

P1 port on expansion enclosure (Note howsubsequent enclosures may be daisy chained)

2.head server unit1.

Power on button4.P2 port on expansion enclosure (connects toP1 on adjacent expansion enclosure)

3.

Power connectors5.

1. Connect the square HD connector on the longer HD SAS cable to the single high-density SASport on the RAID controller on the rear of the HP StoreOnce Backup system. Ensure that thecable connector is plugged in the correct way on the rear of the HP StoreOnce Backup system.This connector is square and is not keyed. Insert the connector with the blue tab at the topand push in until the connector clicks into place.

2. Connect the mini-SAS connector on the other end of the cable to the P1 connector on the rearof the expansion enclosure.

3. If installing more than one expansion enclosure, use the supplied 0.5m mini SAS cables todaisy chain up to three expansion enclosures in total. The connection is from P2 on the uppermodule of the first enclosure to P1 on the upper module of the next enclosure, as illustratedbelow.

4. Use the supplied power cords to connect the expansion enclosure to the main power supply.

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Adding disks for capacity expansion (StoreOnce 2900 only)The Capacity Expansion kit contains six 4TB disks, which are installed in slots 7 to 12.

1. Remove the blanking plates from the disk bays.

NOTE: You must install all six disks at the same time.

Figure 14 Removing the blanking plates

2. Push the hard drive assembly into each drive bay (1) until it stops (2) and press the HDDcarrier latch (3) inward until it clicks.

Figure 15 Installing the hard disks

3. Attach the front bezel when all six disks are installed.


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Figure 16 Attaching the front bezel

4. The license for the Capacity Expansion Kit must be applied and the storage expanded, usingStoreOnce CLI commands, before the extra capacity is available for use.

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3 Powering on and managing the StoreOnce Managementsystem

In this chapter:

• Powering on expansion shelves (page 24)

• Powering on the HP StoreOnce Backup system (page 24)

• Discovering the HP StoreOnce Backup system on the network (page 25)

• Accessing the StoreOnce Management console (page 25)

• User roles and accounts (page 26)

• Password best practices (page 27)

Powering on expansion shelves, HP 4500 and 4700 onlyIf expansion shelves have been connected, ensure that any expansion shelves attached to thesystem are powered on (1) before pressing the Power button on the head server units. You mayneed to hold down the power on button (on the rear of each unit) for a few seconds.

IMPORTANT: HP StoreOnce 4700 only: The first storage enclosure must always be connected tothe correct RAID card in the head server unit before power on. If it connected incorrectly, theHardware tree in the StoreOnce GUI will display errors.

Figure 17 Powering on expansion shelves

Powering on the HP StoreOnce Backup systemPress the Power on button (1) on the front of your HP StoreOnce Backup system. The normal bootsequence takes approximately 5 minutes. On power up the HP StoreOnce Backup system runs itsfans at high speed for approximately 10 seconds before returning to normal speed.

Figure 18 Powering on the HP StoreOnce 4700 Backup system

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Figure 19 Powering on the HP StoreOnce 2900 and 4500 Backup system

Figure 20 Powering on the HP StoreOnce 2700 Backup system

1. Power On button

Discovering the HP StoreOnce Backup system on the networkIf you have used the Quick Install option of connecting LAN Port 1 to a DHCP-enabled 1 Gbitethernet network, you can connect to and manage the StoreOnce Backup system from any clientattached to the same network using the appliance's Fully Qualified Domain Name (FQDN). TheFQDN is on a label/sticker on the server. Once connected, run the StoreOnce CLI networkcommands to optimize your network configuration.

If your network is not DHCP enabled or you have attached to a different network port, connect amonitor with keyboard directly to the appliance to configure initial network settings using theStoreOnce CLI commands. As a minimum, you must configure network access to the StoreOnceCLI and GUI across the internet. Once configured for internet access, use the StoreOnce CLI orGUI, as appropriate, to manage the appliance and refine network settings, as appropriate.

NOTE: For ease of initial configuration HP recommends using the net set wizard StoreOnceCLI command to configure the network. This wizard presents a series of questions, using the answersyou provide to configure the appliance on the network. See Network configuration, how to useStoreOnce CLI commands (page 38) for more information and network configuration examples.

Accessing the StoreOnce Management ConsoleThere are two ways of accessing the StoreOnce Management Console:

• Using the StoreOnce Command Line Interface, CLI

• Using the StoreOnce Web Management Interface, GUI

The StoreOnce CLIThe StoreOnce Command Line Interface (CLI) enables administration and monitoring of the system.Many tasks, such as library and NAS share configuration and user management, and most networkconfiguration can be performed from either the StoreOnce GUI or the StoreOnce CLI; other tasks,such as data in flight network configuration, SNMP configuration and date and time configuration,can only be performed through the StoreOnce CLI. See the HP StoreOnce Backup system CLI Reference Guide for more information about the StoreOnce CLI commands and their syntax.

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1. StoreOnce CLI commands require an SSH client application (freely available from the internet)and must be run from a SSH terminal session on a machine that is on the same network asthe StoreOnce appliance:

ssh @

NOTE: StoreOnce CLI commands can also be run from a local console (Keyboard andMonitor) attached to the appliance, for example, if the network is not yet configured.

2. At the prompts provide a User Name and Password ( Admin, admin).

The StoreOnce GUIThe HP StoreOnce Management Console (GUI) is the main interface for:

• Monitoring the status and health of the HP StoreOnce Backup system and all configured backupdevices.

• Creating and modifying VTL and NAS StoreOnce backup targets and Catalyst stores (VTL andNAS backup targets may also be created and managed using the StoreOnce CLI).

• Managing replication relationships and housekeeping.

• Setting up Remote Support.

To log on to the Management Console using the StoreOnce GUI, use any machine connected tothe same network as the appliance. The HP StoreOnce Backup system uses a secure networkconnection.

1. Enter: https://

You may also use the Fully Qualified Domain Name (FQDN)

NOTE: If you use http: in the URL, you are automatically forwarded to the https: securenetwork connection.

2. The StoreOnce Management Console displays the Login prompt. Provide a User Name andPassword ( Admin, admin). You can also set the local language to display the text within

StoreOnce GUI from the Login screen.

IMPORTANT: The web browser used to communicate with the HP StoreOnce Backup systemrequires Active Scripting or JavaScript enabled. Without these scripts enabled, some browserbuttons may not display.

User roles and accountsTwo roles define the permissions associated with a user; admin and user. Two default user accounts,one for each role, are created automatically when the system is installed.

• Administrator: Authorized users can create and edit management and StoreOnce functions

via the GUI and CLI. The default login and password are Admin and admin. The permissionsrole of the Administrator is admin.

• Operator: This account limits access to the GUI and CLI to monitoring and viewing. The defaultlogin and password are Operator and operator . The permissions role of the Operator is user .

It is good practice to determine what other users will be required and what access to the systemthey should have as part of the planning process. In particular, will the HP StoreOnce Backupsystem be added to an Active Directory Domain?

The following AD domain details will be required to configure AD.

• The AD domain name and whether it is on an IPv4 or IPv6 network

• The user name and password of the Domain Administrator or a delegated user with Domain Administrative rights

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Once the StoreOnce Backup system has been joined to an AD domain, you can configure externalusers or external groups on the StoreOnce Backup system. The users or groups must already existon the AD domain. You can add AD domain users or groups with access to all StoreOnce featuresor you can add them as Local Administrators for the CIFS server only. When you add AD domainusers through the CIFS server tab they are automatically created as Local Administrators, whetheror not they are admin users on the AD domain. This provides a way of implementing Delegated

Administration, which is not available for the StoreOnce device from the Active DirectoryManagement tool.

Only the name is required to configure AD users or groups on the StoreOnce Backup system;passwords are configured on the AD domain server.

Password best practices• Changing the passwords for the default user accounts (Administrator, Operator,

HPresetpassword and iLO) after installation is strongly recommended. Be sure to make a noteof the new passwords and save them to a secure location, such as an offline Password Securitytool.

NOTE: Note that once the Admin account password has been changed, its password cannotbe changed back to admin as this password is not sufficiently complex. The only way to revert

that password back to admin is via the HPresetpassword account which is only available onthe local console of the device.

• As you create new users, use the StoreOnce CLI system save config command to savedetails of the new user accounts. This command does not save the password details, sopasswords for additional users should also be saved offline and kept in sync with the detailsheld on the HP StoreOnce Backup system.

User account and password requirements

• Local accounts can be between 1 & 16 characters in length and contain only alpha/numericand the following symbols - _

• External names may be up to 256 characters in length and contain alpha/numerics and thefollowing symbols: ~`!#$%()_-{}'.@\

• New passwords must be between 1 and to 24 characters and may contain only alpha\numericsand the following symbols !@#$%^&* . The new password may not be the same as the currentpassword. The new password is not supplied for external users or groups.

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4 Configuration using the system set config wizardThe StoreOnce CLI command set provides two configuration wizards:

• The system set config command sequence packages a number of commands, some ofwhich you may skip, if required. This wizard is recommend if you wish to configure time andlicense settings at the same time as network settings and run a health check. The networkconfiguration element of this wizard uses the net set wizard command.

• The net set wizard command sequence configures network settings and is described indetail in Network configuration, how to use StoreOnce CLI commands (page 38).

Abstract

It is recommended that you read Network configuration, understanding the concepts (page 30)before running either wizard for the first time.

System configuration using system set config commandThe recommended configuration option at installation is to use the StoreOnce CLI wizard, systemset config. This command sequence packages a number of commands, some of which you

may skip, if required.Before running the wizard collect and verify the required network information, see Before runningnet set wizard (page 39).

Four actions are available at each step, as shown in the example below; execute, skip, backand quit. (The network must be configured.)

# system set config

The following configuration steps will be performed. — >Configure Network Configure Time Configure Licenses Verify Hardware health

Finish Configuration and reboot Finish Configuration

Actions: execute) Perform current step (Default) skip) Skip to the next step back) Go back to a previous step quit) Exit the configuration immediately

Each of the configuration steps listed above in the wizard is now described in more detail.

Configure networkThis step runs through the network configuration and is equivalent to running the net set wizard

command. This step must be completed.The wizard guides you through the network configuration on the StoreOnce Backup system. Itconfigures all network settings for all subnets.

NOTE: See Network configuration using net set wizard (page 41) for an example net setwizard sequence.

Configure TimeThis step allows you to set the time explicitly or set it using NTP server. If you select NTP server youwill be asked to specify up to two NTP server names (or IP addresses) and select the timezone.

You may skip this step and configure time later. See Setting up time and date (page 59).

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Configure LicensesThe customer must provide license information if this step is to be executed.

You may skip this step and the customer may configure licenses later, if the required License ToUse (LTU), for example for replication, have not yet been obtained. See Configuringlicenses (page 60),

Verify Hardware health

This step generates a file called HealthReport in the health folder of theStoreOnce folder structure, which you can copy after installation as a record of system health. Thisfile may be accesed over SFTP and contains status information on hardware, filesystem and serviceset. For more information about accessing StoreOnce folders and the files in them, see Accessingthe StoreOnce Backup system over SFTP (page 63).

Finish Configuration (and reboot)Choose either Finish Configuration and reboot or Finish Configuration. If you have reset the timeof the HP StoreOnce Backup system so that it has moved backwards, the configuration must becompleted with a reboot.

This performs a couple of tasks:

• Save the configuration details

Two configurations, devconfig.txt containing network and other devicemanagement settings and devconfig.zip containing backup targets, emailsettings, user accounts and so on are saved in the config folder. But at installation theycontain only the settings that have been configured during installation. It is stronglyrecommended to use StoreOnce CLI commands to save the configuration again after backuptargets, email settings, user accounts and so on, have been configured, as described in Savingconfiguration file (page 74).

• Collect a support ticket

This can take up to 20 minutes to complete because it is saving a record of the initial setupand you will not be able to use the StoreOnce CLI during this period, although the StoreOnceGUI will still be accessible.

If you choose the reboot option (recommended), the HP StoreOnce Backup system will then reboot.

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5 Network configuration, understanding the StoreOncenetworking concepts

If you are new to the StoreOnce networking environment, read this chapter. For examples of usingthe StoreOnce CLI commands to configure the network go to Network configuration, how to useStoreOnce CLI commands (page 38). For information on using the StoreOnce GUI to configure

the network go to Network configuration, how to use StoreOnce GUI (page 53).In this chapter:

• Network configuration basics (page 30)

• Network configuration guidelines (page 35)

• Deciding whether to use the StoreOncer CLI or the StoreOnce GUI (page 36)

• Physical ports and IP addresses (page 36)

Network configuration basicsHP StoreOnce Backup systems support both IPv4 and IPv6 address protocols. IPv4 is available for

all target devices and for appliance management; IPv6 is supported for all backup to StoreOnceCatalyst stores, replication and Catalyst Copy, and for appliance management. It cannot be usedwith VTL or NAS shares. All systems also support DHCP (v4 and v6).

Network configuration componentsThe network is defined in a single network configuration with three main components: DNS serversettings, Port Set settings and Subnet settings. The key points to understand when creating ormodifying the configuration are described below.

DNS servers

Up to three DNS servers may be configured for the StoreOnce Backup system. These may have

IPv4 and/or IPv6 addresses and apply across all Port Sets and Subnets defined within theconfiguration.

In order to use FQDNs “Fully Qualified Domain Names” rather than an IP address to access theStoreOnce system, the DNS server addresses that you provide should be able to resolve addressesfor all configured subnets. If you are using IPv4 and IPv6 addressing, then DNS servers configuredneed to be able to resolve both IPV4 and IPV6 FQDNs. Up to three DNS servers (one primary,and two backup servers if the primary is unavailable) may be configured for the StoreOnce Backupsystem, which have IPv4 and/or IPv6 addresses.

NOTE: DNS Server and Gateway addresses will not be acquired in the following Subnetconfiguration:

• VLAN Tag Enabled Subnet configured• Addressing mode set to DHCP with the expectation of acquiring IPv6 address details

• DHCPv6 Server is running on a Windows Server operating system

In this configuration it is possible to manually provide the DNS Server and Gateway addressesthat should have been acquired via DHCPv6.

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Port sets

• A port set defines the physical 1 Gbit and 10 Gbit Ethernet ports that you intend to connectto your network.

• A port set also defines the network bonding mode (1, 4 or 6) for the ports and whether theyare VLAN enabled. (VLAN tagging enables more subnets to be accessed without extra NIChost bus adapters.)

• At least one Port Set must be configured to support connection to the StoreOnce Management

CLI and GUI. Further Port Sets may be defined, according to the number and type of physicalports still available and how they are bonded.

• Each Port Set will have at least one Subnet.

• If the Port Set is not VLAN enabled, it may be configured with one Data Subnet that uses theIPv4 protocol and one Data Subnet that uses the IPv6 protocol. (This configuration is sometimesreferred to as a dual stack configuration.)

• If the Port Set is VLAN enabled, multiple virtual subnets (IPv4 and IPv6), up to a maximum of128 for the whole system, may be attached to a single Port Set. If VLAN enabled, a Port Setcannot use bonding mode 6.

SubnetsSubnets define the network paths used by clients to access the StoreOnce Backup system for Backupand Management, and the network paths that are used for StoreOnce Catalyst Copy andReplication.

• Subnets are attached to each Port Set that is configured. Both IPv4 and IPv6 address protocolsare supported. Single-node systems also support DHCP. See Network configuration subnetfields (page 56) for more details.

• IPv6 is supported for backup to all StoreOnce Catalyst stores, replication and Catalyst Copy,and for appliance management. It cannot be used with VTL or NAS shares (CIFS or NFS).

• If multiple Subnets are defined, one (and only one) Subnet for each protocol, IPv4 and IPv6,

must always be designated as the default Subnet for routing traffic to IP addresses that arenot within the configured Subnets.

• StoreOnce software version 3.11.0 and later provides support for Data In Flight Encryptionusing the IPSec protocol. This can only be configured using the StoreOnce CLI. Refer to theHP StoreOnce CLI Reference Guide .

The following diagram provides a simplified overview of the hierarchy within a network configurationfor a StoreOnce Backup system.

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Figure 21 Network configuration hierarchy

Port numbering for hardware productsThe StoreOnce CLI and the StoreOnce GUI label port numbers differently. The following tableequates the port numbering as it is referred to in the StoreOnce CLI with the port naming on theStoreOnce GUI.

Table 3 Port numbering

StoreOnce Models1 Gbit or 10 GbitethernetStoreOnce GUI

StoreOnce CLIand GUI

All models1 GbitPort 1eth0




2900, 4700 and 4500, but not 270010 GbitPort 1eth4

2900, 4700 and 4500, but not 270010 GbitPort 2eth5

4900 only, not 2700, 2900, 4500 or 470010 GbitPort 3eth6

4900 only, not 2700, 2900, 4500 or 470010 GbitPort 4eth7

NOTE: On the StoreOnce GUI you can display a rear view of the StoreOnce Backup system tosee which ports are available on your model.

Network bonding modesEach set of network ports on the appliance can be configured either on separate Subnets or in abond with each other (1 Gbit and 10 Gbit ethernet ports cannot be bonded together).


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Three bonding modes are supported:

• Mode 1 (Active/Backup)

This is the most simple bonding mode; it allows network traffic via one active port only andrequires no specific extra switch configuration. It is recommended for simple networkconnections, if the active network link fails then traffic moves to the backup port.

• Mode 4 (IEEE 802.3ad Dynamic Link Aggregation)

This bonding mode is also known as LACP and requires a special external switch configuration.It provides a link aggregation solution, increasing the bond physical bandwidth, but onlyworks if all the ports in the bond are connected to one switch or switches joined by aninterswitch link. It is recommended when:

◦ The customer wants to increase throughput to the StoreOnce appliance.

◦ Trunks between switches on the customer network already use LACP mode.

The LACP protocol only works when it is configured on both the network switch and StoreOnceend of the connection. Please refer to your switch documentation for information on LACPconfiguration.

• Mode 6 (Active Load Balancing)

This mode provides a load balance solution. It does not require specific external switchconfiguration but does require the switch to allow ARP negotiation. It can be used in a 2–switchconfiguration.

This configuration is generally recommended for backup data performance and also forresiliency of both data and management network connectivity. However, in some environments

ARP packet negotiation may be disabled within the network infrastructure, so this mode maynot be appropriate.

NOTE: When using bonded ports the full performance of bonded links are only realized if multiplehost servers are providing data, otherwise data will still use only one network path from the single

server.

VLAN Subnets with HP StoreOnce BackupThere is a fixed number of available physical NIC ports on the HP StoreOnce Backup system,defined by the number of 1 Gbit ports plus 10 Gbit ethernet ports, therefore there is a limit on thenumber of physical Subnets to which the HP StoreOnce Backup system can be directly connected.If your network requires more Subnets than this—for example, twenty—the network administratorcan define 20 VLANs, each with its own Subnet and, typically, use the 10 Gbit ethernet bondedlink to the HP StoreOnce Backup system as a trunk.

To do this, the network administrator sets up the switches with the necessary VLANs and identifies20 tags. (The tag values can be any integer between range 2-4094.) The ports on the network

switch to which the StoreOnce Backup system connects must be trunked and tagged. Then usingthe StoreOnce CLI, the HP StoreOnce administrator modifies the network configuration by firstdefining the Port Set for the physical 10 Gbit ethernet link and making it VLAN enabled, and thenconfiguring each of the twenty VLAN Subnets to use that Port Set.

VLAN guidelines

See the HP StoreOnce VSA Deployment and Configuration guide for VLAN configuration guidelines.

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The following guidelines apply:

• The user can configure up to a total of 128 different VLAN Subnets on each StoreOnce Backupsystem; the VLAN Subnets may be consecutive or non-consecutive.

• The user can configure all VLAN Subnets on one Port Set or divide the VLAN Subnets overmultiple Port Sets.

• It is not permitted to configure VLAN Subnets on a Port Set that uses Mode 6 network bonding.

• Each VLAN tag interface is configured using the VLAN ID index, which is the same as theswitch VLAN ID number and must be an integer from 2 to 4094.

• Each VLAN tag interface can configured for use with one IPv4 and one IPv6 subnet.

For example, if a VLAN tag ID was configured for use with ports eth 0 and eth1 on IPv4, itcan also be configured for use on IPv6 with that Port Set but it cannot be used with any otherPort Set.

• The user can add/delete/modify the VLAN network configuration without interruptingnon-affected network configuration on the appliance.

• VLAN tagging does not increase bandwidth because the bandwidth is bound by the physicalspeed of the Port Set. The number of open streams is bound by the specification for the

StoreOnce appliance.• StoreOnce monitoring is on the physical Port Set, not on each VLAN Subnet.

• VLAN tagging is not a multi-tenancy solution. Once configured, all StoreOnce services canbind / listen to all VLAN Subnets. For example the NAS shares are available on all configuredSubnets, and permissions are required to regulate access to shares.

Example network environment

In the following example the following Port Sets are configured on the StoreOnce Backup system:

• eth0 is the Quick Install connection that was created by connecting LAN port 1 at installation.It uses DHCP and is not VLAN enabled. If required, it can be reconfigured with static IP

addresses.• eth2 and eth3 are used for the StoreOnce Catalyst Copy and Replication Subnet and provide

the default gateway to the WAN. This Port Set is also not VLAN enabled and is configuredto support one IPv4 Subnet. It uses the 1 Gbit ethernet ports, Port 3 and Port 4. If required,one IPv6 subnet could be configured on this Port Set after installation.

• eth4 and eth5 are used for Backup Subnets. This Port Set is VLAN enabled and currentlysupports two VLAN Subnets — one IPv4 subnet and one IPv6 subnet. Further IPv4 and IPv6

VLAN Subnets may be configured on this Port Set, as required, up to a maximum of 128. ThePort Set uses the 10 Gbit ethernet ports, Port 1 and Port 2.

• eth1, (the 1 Gbit ethernet port, Port 2), is available to support a further Port Set. (Some HPStoreOnce Backups systems provide four 10 Gbit ethernet ports, and eth6 and eth7, (the 10Gbit ethernet ports, Port 3 and Port 4) may also be configured to support further Port Sets.However, these ports are not available on all models.)

NOTE: The availability and number of 10 Gbit ethernet ports depends upon the model ofStoreOnce Backup system.


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Figure 22 Network example

Network configuration guidelinesFor installations where you are not installing on a DHCP network it is necessary to use the StoreOnce

CLI wizard command sequence, net set wizard, to set up the basic network configurationthat gives you access to the StoreOnce GUI. The StoreOnce GUI or StoreOnce CLI may then beused to refine the network configuration.

For more complex configurations, a major benefit of using the StoreOnce GUI is that theconfiguration can be saved at any point in the network configuration process. See the appropriateHP StoreOnce Installation and Configuration guide for your product for examples of using theStoreOnce CLI to configure the network.See the HP StoreOnce CLI Reference guide for examplesof using the StoreOnce CLI to refine the network configuration.

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If you are installing on a DHCP network and you connect to LAN port 1, you do not need to use

the StoreOnce CLI wizard command sequence. A basic network configuration is createdautomatically for you, which gives you immediate access to the StoreOnce GUI. You can then usethe StoreOnce GUI pages to refine the network configuration.

When working with network configurations the following guidelines apply:

• There may be up to 16 configurations on any StoreOnce Backup system, but only one canbe active.

• There are two fixed configurations reserved for the system that cannot be modified:Factory_Default_Configuration and current.

• Configuration names are alpha numeric.

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• There are three stages to applying a new network configuration: create the configuration,validate the configuration and activate the configuration.

• Once a configuration is activated, it becomes the current configuration. There can be onlyone current configuration.

• When activating a network configuration that contains many VLAN subnets, the process cantake many minutes. During this time the GUI will continue to show the previous configurationuntil the new one is successfully applied. During activation, you can run the CLI command

network activate status to monitor the activation progress.• Once you have finished creating a network configuration and whenever you modify a network

configuration, be sure to use the StoreOnce CLI to create a system configuration save andrestore file, using the StoreOnce CLI command, config save devices.

• Refer to the HP StoreOnce CLI Reference Guide for the full range of network and config saveand restore commands.

Deciding whether to use the StoreOnce CLI or the StoreOnce GUIMost network configuration tasks may be carried out from the StoreOnce GUI, as described inNetwork configuration, how to use StoreOnce CLI commands (page 38), or the StoreOnce CLI,

as described in Network configuration, how to use StoreOnce GUI (page 53). Configuring Datain Flight encryption using IPSec is only possible via the StoreOnce CLI.

At installationHP StoreOnce , 2900, 4700, 4500 and 2700 Backup systems support DHCP and the simplestconfiguration at installation is to connect to LAN port 1 and log on to the StoreOnce GUI usingthe name of the StoreOnce Backup system. If this address option is not supported on your DHCPnetwork or you have not connected to LAN port 1, you will need to connect to the local consoleand query the DHCP-assigned address using the StoreOnce CLI command, net show statusall.

On HP StoreOnce , 2900, 4700, 4500 and 2700 Backup systems that are not in a DHCP

environment, the recommended option is to use the StoreOnce CLI command, net set wizard,for basic configuration, and the StoreOnce GUI to set up more complex configuration settings.

After installationUse the StoreOnce GUI, as described here, or the StoreOnce CLI, as described in the HP StoreOnce CLI Reference Guide , to make changes to a configuration. A major benefit of using the StoreOnceGUI, particularly if configuring multiple VLANs, is that you can save the configuration as you workon it.

The Network Configuration tools are under HP StoreOnce — Device Configuration. Expand NetworkConfiguration in the navigation pane.

Physical ports and IP addressesBefore using the wizard or the GUI to configure the network, you should determine which subnetsyou wish to configure and how they will use available ports on the StoreOnce Backup system.

1. Define how many subnets you wish to support for backup to the StoreOnce Backup system,the speed at which you wish data to be transferred and whether you require ports to bebonded.

2. This will determine how many physical port connections you require and whether the subnetshould be configured to use 1 Gbit or 10 Gbit ethernet ports.


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NOTE: Remember that each port set (physical port connections) can support one IPv4 andone IPv6 subnet.

3. If you have more subnets than physical ports available on the StoreOnce Backup system andyour network environment supports VLAN subnets, consider using VLAN subnets to transferbackup data to the StoreOnce Backup system. The StoreOnce Backup system must be connectedto a port on the network switch that is trunked and tagged.

For more detailed information about cabling options and the different bonding modes withillustrations see the HP StoreOnce Backup system Concepts and Configuration Guidelines.

The following table shows network connections and IP address requirements for different portcombinations (port sets).

Table 4 Physical network port connection options and IP address requirements

IP addresses requiredNetwork configuration notes When to usePort set contains

Single network connection,therefore one IP address only

Connect to a 1 Gbit ethern

Documents

HP SO 2700, 2900, 4500 and 4700