1 August 2006

HP security labels on original HP print cartridge packaging

2 August 2006

• Only selected original HP inkjet print cartridge boxes carry an original HP security label. If applied, they are positioned on the side flap of the packaging (for application details, please see next slide).

Positioning of current HP security labels in EMEAHP security labels should be positioned correctly on the box!

• On all boxes for original HP print cartridges for laser printers, original HP security labels are positioned halfway on the tear strip of the outer packaging:

For monochrome HP LaserJet print cartridge boxes, the label

will always be positioned on the top of the box – as the strip.

For HP Color LaserJet print cartridge boxes, the label will

always be positioned on side of the box – as the strip.

3 August 2006

Appliance of current HP security labelson HP print cartridge boxes in EMEA

Original boxes for HP print cartridges for inkjet printersmostly carry a HP security label outside the Western European market! They are applied in connection with:

Original boxes for HP print cartridges for laser printers always carry a HP security label!

1. Language option: you find the HP security label

in connection with the three digits ACB, AKG, BA3, BA5 or BA6 which are imprinted on the back panel of the packaging.

2. Selectability number: you find the HP security labelin connection with the three digit selectability number 130, 131, 134 and 135 which is indicated on the front and back of the box.

4 August 2006

• Both halves appear in the same blue tone when

viewed face-on.

Features of currentHP security labels in EMEA

Original HP label for print cartridges for HP laser printers

Original HP security labels flip colours!

• The labels on print cartridge boxes for HP laser and inkjet printers are both divided

into two blue background halves.

If these special colour-flip features are missing, there is reason to suspect that print cartridges are not HP originals.

Original HP inkjet label

• Both halves flip colours from light blue to dark blue

and vice versa when the angle of view is changed.

5 August 2006

Previous HP inkjet security labels (appliance same as for new labels)

• Logo shifts from green to bluewhen angle of view is changed

• Rubbed vertical thermo-chromaticthread indicates “HP invent”

Features of previousHP security labelsPlease be aware that the following previous HP security labels can still be in the markets until stocks are used up!

Previous security labels on print cartridges for HP laser printers (appliance same as for new labels)• Logo shifts from green to blue

when angle of view is changed

• Rubbed horizontal thermo-chromatic

thread indicates “HP invent”

Test your memory

6 August 2006

When to become suspicious

7 August 2006

Strong indicators help to separate originals from potential fakesAt the first glance, originals and fakes might look the same …… the following strong indicators, however, help to separate originals from potential fakes:

Original

② „Install before“ dates on HP inkjet print cartridges and „end of warranty“ on boxes

Fake

① Manufacturing codes on HP print cartridges for laser printers and boxes

8 August 2006

① Strong indicators (laser): manufacturing codes

Fake example: the first five digits of the manufacturing codes on the packaging and the print cartridge for laser printers are not identical, e.g. 3C08H2 9A18H8.

Check if manufacturing codes match!

Original example: the first five digits of the manufacturing code on packaging for print cartridges for HP laser printers are identical with the first five digits of the code on the contained print cartridge, e.g. 5B21N1F = 5B21N1FK.

Mismatching manufacturing codes on packaging and contained print cartridges for laser printers should give reason to suspect that counterfeiting is at play.

!

9 August 2006

② Strong indicators (inkjet): “install before” and EOW datesCheck if “install before” and “end of warranty” datescorrelate!

Original example: the “end of warranty” date lies around six months (+/- 2) after the “install before” date: if the HP inkjet print cartridge box indicates September 2007, the HP inkjet print cartridge should indicate e.g. 24 March 2008.Fake example: the “end of warranty” date on the print cartridge does not lie around six months after the “install before date” on the packaging, e.g.September 2007 12 January 2005.

Disaccording dates on packaging and contained inkjet print cartridges should give reason to suspect that counterfeiting is at play.

!

10 August 2006

General indicators:product performance and appearance

• Print cartridges and/or boxes are covered with ink or toner, respectively, or leak inside the printer.

• Pull tabs are different to those found on genuine HP products or are broken before first use.

• Print cartridges are not delivered in HP’s normal packaging, or the packaging looks used or appears to have been tampered with.

• Quality of the printout is poor and/or inconsistent.

• Print cartridges show an extremely high failure rate.

If one or more of the following product-related indicators apply, there is reason to become suspicious that a product is not original.

11 August 2006

General indicators:sales-techniques

• Dubious internet or e-mail offers, which incorporateany of these indicators

• “Free offers”, followed by a notice to pay for “extras”

like processing or shipping and handling

• Any price which is obviously “too good to be true”

• Insistence e.g. on cash-on-delivery shipment

• Unwillingness to provide bank or customer reference numbers

• Any telemarketing offers by an alleged „HP representative“

If one or more of the following sales-technique indicators apply, there is reason to suspect that illegal scheming is at play.

Test your memory

12 August 2006