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© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
Optimize the business outcome of IT
HP Performance InsightTechniques to Drive Performance
Management Productivity
Dom Ruffatto: NMC Product ManagementStu Curtis: Sr. Solution ArchitectJoe Catalanotti: NMC Product Marketing
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Agenda•
Defining HP Performance Insight
•
Functional Components of HP Performance Insight
•
Practitioner Operations/Integrations−
Network Node Manager Report Pack
−
NNM iSPI for Performance
−
Data Acquisition Model
−
Customizations
−
Multi-Tenancy
•
Last Points and Takeaways
What is HP Performance Insight?Description
−
Statistical analysis tool−
Reporting portal−
Extensible data acquisition & collection tool
Reporting benefits−
Consolidate Performance Data:•
Centralize metrics from disparate sources•
Compare & correlate performance between various disciplines and technologies
Business benefits−
Use Fewer Resources:•
Find & reallocate under-utilized resources. •
Save money by not upgrading and through consolidation.
−
Use Right Resources :•
Find over-used resources•
Target spending on only those areas which need improvement
Performance Insight Functional Components
P I S e r v e r
A p p l i c a t i o n
/ W e b S e r v e r
R e p o s i t o r y
Performance Data Warehouse
Remote Poller -
Raleigh Data Center
Data Acquisition & Collection
Remote Poller -
Denver Data Center Remote Poller -
Local
ASCII FilesDatabase Router Server Switch
• Customizable, web reporting portal
• Performance data in warehouse
• Gather data from myriad sources & locations
• Red Hat, HPUX, Windows, Solaris
• Single server or multiple distributed
C e n t r a l S e r v e r
S a t e l l i t e S e r v e rS a t e l l i t e S e r v e r S a t e l l i t e S e r v e r
Distributed Servers+
Scale as large as need by adding multiple servers
+
Distribute processing
+
Distribute collections
+
Distribute reporting
+
Federated model: L.I.R.
+
Remove single point of failure
+
Proven in large environments
HP Performance Insight Architecture: Distributed Servers
Q & A Operations: Integrations:
Performance Insight with NNMi &
Performance SPI
Network Node Manager ReportPack PI + NNMi
•
Import data from NNMi •
Report Categories−
Availability•
Service level reporting!•
Daily & monthly availability & downtime•
Customer & type summary•
Vendor & type summary−
Event•
By category•
By vendor•
By severity•
Consolidated•
Executive summary•
Hot spots (exception nodes)•
Value−
Put availability & events into historical context
−
Forecast availability by node vendor & customer
−
Web-based service-level reports for customers
−
High-level view of managed elements
Performance SPI Operational performance management
•Reporting Solution−
Full suite of reports•
MIB-II and device resources•
Unified polling with NNMi
−
Build your own –
ad-hoc query tool−
Report scheduling−
Report delivery formats –
html, pdf, Excel
−
Performance Insight integration (data pipe)
−
Diverse array of out of the box reports−
Interactive and context sensitive navigation
−
Dynamic report configuration−
Path report
Performance SPI Architecture
Network
NNM
Collect data and make available
SPI Back End
Grab data from NNM,process and aggregate.
Manage data files.
SPI Front End
Provide catalogServe up reports
Report building toolsAuthentication
Browser
NNM iSPI for Performance Report Examples
Headline
Calendar
Overview
DashboardPath Health
Top N
Q & AData Acquisition: Customizations:
Multi-tenancy:
13 5/20/2009
A g e n t s
PI Server
Repository / Analysis
A p p l i c a t i o n
/ W e b S e r v e r
Data Acquisition & Collection
S N M P
A S C I I
(Perf SPi)
P r o g r a m m a t i c
R M O N
HP -
Perf
HP -
Ops J D B C
I m p o r t
P e r l S Q L
D a t a b a s e L i n k s
O D B C
PI Clients
• Builder• Viewer• Console• Tools• Wizards
+
Multiple Data Sources may be correlated for reporting
+
Open Database
+
Match data source to changing business requirements
+
Acquire data with- built-in tools-
Agent pollers-
Programs or Scripts
E x t e r n a l DBO t h e r s ?
HP Performance Insight: Data Acquisition Methods
14 5/20/2009
Sitescope
Network Node Manager
Business Process Insight
Performance Insight
Service Desk
HP Agents
SQL Server
Solid
Sybase
Oracle
SNMP AgentsOperations Manager
HP Performance Insight: Integration Points
Some existing integrations between PI and other HP Software Products
15 5/20/2009
Reconcile multiple CMDBs into PI
HP Agents
Performance Insight
BAC/ TopazPerformance
Insight
Service Desk
Trades (business) data
Performance Insight
HP Agents
Performance InsightSNMP Agents
Billing Database
HP Performance Insight: Custom Integrations –
what customers built
Regional Service
Provider
+
Gather data from many sources
+
Integrate across the enterprise
+
User extensible
Major Auto Mfgr
Major Telco
Financial Trading Floor
PI Custom Report –
Production Line
Type:
Production Line Performance
Requirement:
•
Understand how many widgets produced every 5 minutes
•
Track threshold violations:
•
# widgets above upper limit
•
Too many will choke line
•
# widgets below lower limit
•
Too few are unproductive
Customization techniques:
•
Import data from ASCII file
•
Custom report to visualize average, and peak performance
PI Custom Report -
Earthquake Tracking
Type:
NW Mountain Eruptions Report
Requirement: Need to track/report seismic activity before deciding to construct a fab
plant on site
Customization techniques:
•
Download data from internet
•
Import ASCII data to PI DB
•
Custom reports -
research earthquake metrics by location, year
PI Custom Report -
Downtime Costs
Type:
Lost Cost per Circuit
Requirement:
•
Calculate money wasted /lost by downtime /unavailability of circuits
•
Could potentially add revenue lost
Customization techniques:
•
Network metrics -normal collection
•
Add dollar column to database
•
Enter monthly lease cost for each circuit
•
Modify shrink-wrap availability report
•
include dollar value
•
Math to reduce monthly cost to daily &
•
Add lost costs column to graph
Additional Customization Examples
Above: Access PI from other GUI
SAN –
Brocade Status
Firewall –
Netscreen Dashboard
Below: Combined Dashboard
Mainframe Capacity
Hourly Interface Dashboard
HP Performance Insight Multi-tenancy
What is it?Security by user and groupAlready built into productProvide same reports to different groups of users, but expose different dataCustomers see only own data -- No need to publish multiple sets of reports
Managed Service Provider -
External customersSingle instance of Performance Insight manages elements from multiple external customersPI Groups are matched to external customers
Enterprise -
Internal divisionsPI groups are matched to internal divisions or workgroupsEx; Sales management doesn’t see throughput for legal division
Enterprise -
Technology breakout by domain responsibilityPI groups are matched to technology groupsEx; Windows admins don’t see performance of Unix serversEx; Server admins see port performance of servers, not of routers
Other approaches also offered with PIProvide different sets of reports to different groups of users, perhaps not efficient?Provide dedicated app server per group; no software charge, but admin overhead
Multi-tenancy Report ExamplesOne report -
Two views
Depending on the login and associated permissions, users see different data sets
Left –user has full rights to view all monitored devices
Right –
user is only permitted to see database systems
What Was New in Performance Insight v5.3
•
Location Independent Reporting (LIR)•
PA Collection enhancements, HTTPS collection, Certificate Management
•
Long Term Retention (LTR)•
Internal Monitoring
•
Report Scheduling•
Threshold Monitoring
•
Linux support
Latest Updates
• Performance Insight v5.4 (current)
−
Stability−
Performance
−
Restore/Roll Back
• Performance Insight Upgrade Paths1.
PI 5.1 −
A direct upgrade to PI 5.42.
PI 5.2 −
Upgrade to PI 5.3 via available patch3.
PI 5.3x direct to 5.4
Versatility: Customizable & Flexible Data AcquisitionVersatilityVersatility:: Customizable & Flexible Data AcquisitionCustomizable & Flexible Data Acquisition
HP Performance Insight Key Takeaways: Performance Management & Reporting
Cross Domain: Network Perf. Mgmt. to Perf. Mgmt.Cross Domain:Cross Domain: Network Perf. Mgmt. to Perf. Mgmt.Network Perf. Mgmt. to Perf. Mgmt.
Integrated: NNMi & Network Lifecycle ManagementIntegrated:Integrated: NNMi & Network Lifecycle ManagementNNMi & Network Lifecycle Management
Business related:
Forecast, Capacity Planning, ThresholdsBusiness related:Business related:
Forecast, Capacity Planning, ThresholdsForecast, Capacity Planning, Thresholds
Last Points•
Important URLs−
PI on HP.COM: www.hp.com/go/nmc−
NNMi Portal: www.hp.com/go/nnmi−
NMC Blog: www.hp.com/go/nnmblog
•
Upcoming Webinars (registration information will be on the NNMi portal)−
NNM iSPI for Performance: How to Become a Power User−
HP Route Analytics Management System (RAMS)
•
This webinar recording/and others, the presentation pdf, “Using PI & Perf
SPI Together Guide”, and questions/answers will be posted on NNMi Portal: −
www.hp.com/go/nnmi
•
Performance Inisght
Contacts:−
Dom Ruffatto –
Product Management (Fort Collins, Co)•
| 970 898 4297
−
Joe Catalanotti –
Product Marketing (Marlborough, MA)•
| 508-467-5091
Thank you to Vivit!
Coming soon -
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For more information, go to: www.hp.com/go/nnmiSign up to receive updates and we’ll send you information on details and prizes.
HP Performance Insight: Integrated with Network Lifecycle Optimization
Stage
Key Challenges•
Measurement is required for improvement•
Scale & density of networks yields massive amounts of data
•
Too many reporting tools
Key Differentiators•
Extreme scalability & flexibility•
Report Packs for a broad range of technologies & HP SW
•
Integration with network lifecycle
Key Capabilities•
Highly flexible & scalable cross-domain reporting solution
•
Cover wide array of network technologies•
Forecasting & trending
Performance Mgmt. Solution Overview
C e n t r a l S e r v e r
R e m o t e C a c h i n g P o l l e r s
S a t e l l i t e S e r v e r
S a t e l l i t e S e r v e r
S a t e l l i t e S e r v e r
Distributed Polling+
Cache polled data if link to server drops
+
Auto forward collected data to server when link is restored
+
Place poller near data source
+
Distribute processing load of polling across more hardware
HP Performance Insight Architecture: Multiple Distributed Pollers -
Scalability
C e n t r a l S e r v e r
S a t e l l i t e S e r v e rS a t e l l i t e S e r v e r S a t e l l i t e S e r v e r
Distributed Servers+
Scale as large as need by adding multiple servers
+
Distribute processing+
Distribute collections+
Distribute reporting+
Federated model: L.I.R.+
Remove single point of failure+
Proven in large environments
HP Performance Insight Architecture: Two Tier Multiple Distributed Servers
C e n t r a l S e r v e r s
Satellite -Typical Data Sets+
Rate ( as-polled ) +
Hourly aggregations+
Daily aggregations ?
Central -Typical Data Sets
+
Hourly aggregations?+
Daily aggregations +
Weekly, Monthly…+
Archival –
Long term retention+
Links to Rate Data on Satellite
S a t e l l i t e S e r v e r s
D a t a
C o
p i e
d ( H
o u r
l y ?
)
HP Performance Insight Architecture: Data Flow Between Servers
W o r l d w I d e C e n t r a l S e r v e r
S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r
R e g i o n a l S e r v e r
S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r
R e g i o n a l S e r v e r
HP Performance Insight Architecture: N-Tier -
Multiple Distributed Servers
