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hp pavilion home pc

quick start guide

Quick Start Guide

The information in this document is subject to changewithout notice.

Hewlett-Packard® Company makes no warranty of any kind withregard to this material, including, but not limited to, the impliedwarranties of merchantability and fitness for a particular purpose.

HP shall not be liable for errors contained herein or for incidentalor consequential damages in connection with the furnishing,performance, or use of this material.

HP assumes no responsibility for the use or reliability of its softwareon equipment that is not furnished by HP.

This document contains proprietary information that is protected bycopyright. All rights are reserved. No part of this document may bephotocopied, reproduced, or translated to another languagewithout the prior written consent of HP.

Hewlett-Packard CompanyHome Products DivisionP.O. Box 4010Cupertino, CA 95015-4010USA

© Hewlett-Packard Company, 2002. All rights reserved.

Hewlett-Packard is a registered trademark of Hewlett-PackardCompany in the United States of America and othercountries/regions.

This product incorporates copyright protection technology thatis protected by method claims of certain U.S. patents and otherintellectual property rights owned by Macrovision Corporation andother rights owners. Use of this copyright protection technologymust be authorized by Macrovision Corporation, and is intendedfor home and other limited viewing uses only unless otherwiseauthorized by Macrovision Corporation. Reverse engineeringor disassembly is prohibited. Apparatus Claims of U.S. PatentNos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093licensed for limited viewing uses only.

Other brand or product names are trademarks of their respectiveholders.

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Welcome

Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence.

Note: The screens on your computer may not match the screens pictured on these pages.

Start Here

iv HP Pavilion home PC

Inventory Checklist

Documentation

PC

Keyboard

MouseSpeakers

Power cord

Modem cable

The documentation includes:Setup posterThis Quick Start GuideSupport Guide, containing support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print)Read first, addenda, or otherdocuments if applicableHP DVD Writer guide (select models)Microsoft Windows XP Home Edition Start Here guideMy HP Pavilion home PC brochure (select models) Note: Your contents may vary.

Transformer (powered speakers only)

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Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only).

Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.

PC Back

SE

RIA

L

SE

RIA

L

SERIAL

ET

HE

RN

ET

IN

OUT

PS/2 keyboardPS/2 mouse

SerialParallel

Audio OutAudio In

Microphone

USB

Joystick

Ethernet

Monitor TV out

Telephone Modem

Speaker out

vi HP Pavilion home PC

Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.

SERIAL

Serial

CD storage

dvd-rom or hp dvd writer drive

Diskette drive

On button

cd-rom or hp cd-writer drive

USBIEEE 1394

PC Front

Lower front cover openedto show connectors

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ePC Back Connections

Your computer may look different from the one shownhere. External componentsshown in the following figure are not included withthe PC. Back connector location, type, and numbervary by model.

Note: Before using your components,you may need to install thesoftware that came with the component.

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PC Front Connections

Your computer may look different from the one shownhere. External componentsshown in the following figure are not included withthe PC. Front connector location, type, and numbervary by model.

Serial

Serial


Quick Start Guide ix

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eRegister with HP

Register your HP Pavilionhome PC with Hewlett-Packardso HP can assist you with yourtechnical support needs.

x HP Pavilion home PC

Internet

Click Start, choose All Programs, and then click Easy Internet Sign-up for a simple step-by-step wizardto guide you through setup forthe Internet and e-mail.

For information about modemsetup, the Internet, and e-mail,see the related chapters insidethis guide. You can also findhelpful information by clickingStart, Help and Support, and then My HP Pavilion PC.

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eHP Desktop Help and Support HP Tour Guide

The HP desktop hasshortcut icons that make iteasy to find the things youneed. Click the icon tofind out more information about that program.

Easy Internet Sign-up

Note: The screen on your computer may not match the screen pictured here.

Start button Taskbar System tray

xii HP Pavilion home PC

HP Center

hp centerhelp

View tickerdisplayCustomize ticker

Get greatoffersfrom HPand HP partners

Find helpandsupportwhen youneed it

Seemorebuttons

Manageyourpersonalfinances

Find thelatest musicsoftwareandservices

Click Start, choose All Programs, hp center, and then click hp centeragain. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment.

Alertsyouto newmessages

Get

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eStart Menu

Click the Start button toview the Start menu, the entrypoint to everything on yourcomputer. Look at the followingpages to learn about importantsoftware programs and toolsavailable to you.

Choose All Programs and then choose Hewlett-Packard to find HP-specific software.

All Programs

Help and Support

Start button

Note: The screen on your computer may not match the screen pictured here.

xiv HP Pavilion home PC

Help and Support

HP Pavilioninformationand support

Click Start and then Help and Support to learn about your computer and get your questions answered.

Help and support news

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eMy HP Pavilion PC

Learn howto use yourHP Pavilionhome PC

Click Start, Help andSupport, and then MyHP Pavilion PC for detailed instructions and information about your HP Pavilion.

xvi HP Pavilion home PC

HP Instant Support

Send a help request

Click Start, Help andSupport, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet.

Note: HP Instant Support is not available in all models.

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Hewlett-Packard

All Programs

Start buttonNote: The screen on your computer may not match the screen pictured here.

Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide.

All Programs

hp pavilionpc tools

xviii HP Pavilion home PC

HP Tour Guide

Click Start, choose All Programs,Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide.

Or

Click the icon on the desktop (select models).

Let the HP Tour Guide show you the desktop and the basicsof the Internet and e-mail.

Quick Start Guide xix

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eYour HP Pavilion home PC Support Guide

Note: Your document contents may vary.

You can get help over thetelephone from HP.

See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses.

The Support Guide contains operating specifications for the PC along with regulatory and safety information.

support guide

where to get helpwarranty and license information

declaration of conformityoperating specifications

regulatory and safety information

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hp pavilion home pc

üü

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xx HP Pavilion home PC

HP Web SitesSelect your country/region

Type these Web site addresses into the Address box of your Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online.www.hp.comGo to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business services.www.hp.com/cposupport/loc/regional.htmlUse this worldwide direct link to HP’s Customer Care Web site for all your technical support needs.www.myhpclub.comGo to My HP Club Web sitefor new HP Pavilion owner information, tips and tricks, activities, special deals, sneak previews, and more.

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For questions about the Microsoft® Windows® XP operatingsystem, try these sources of information:

Help and Support, for onscreen help andtroubleshooting — click Start and then Help and Support.

Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet.

Microsoft Windows XP Operating System

xxii HP Pavilion home PC

Recovery System and Hard Drive Space

HP Pavilion home PCs with Windows XP feature a “recovery” partition included on the hard drive, thus eliminating the need for recovery CDs that may get lost or damaged. The recovery process from the hard drive (either application or operating system) offers the following advantages:

Selective: Ensures that the recovery data is matched to the particular HP Pavilion home PC model. You can easily recover only the application or system software you need.

Non-destructive: By recovering only the software you need, you preserve user data and files.

Fast: Recovering only the necessary software components, the recovery process is shorter and faster from the hard drive.

Instructions for using system recovery and application recovery are in your Quick Start Guide; refer to the section “Using Application Recovery and System Recovery.” For information on viewing the space used by the recovery partition on the hard drive, as well as steps for deleting undesired software titles, refer to the section “Freeing Up Space on Your Hard Disk Drive.”

In the event of a warranty hard drive failure, standard warranty terms apply: a new “imaged” hard drive or replacement PC that includes the Windows XP operating system and the recovery partition, as well as all pre-loaded software programs.

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eRecovery CDs

Consumers who wish to have recovery CDs may purchase those CDs for a minimal shipping and handling charge. Based on HP’s contractual agreements with its software partners, there are three approved scenarios in which customers may wish to order Recovery CDs from HP:

The original hard drive has failed and the customer does not want an imaged hard drive from HP (for example, out-of-warranty).

The original hard drive has been replaced by a larger capacity hard drive.

The original hard drive has been reformatted orre-partitioned.

Important: This recovery CD set is a complete image of the original HP Pavilion home PC hard drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive, any files or software that you created, saved, or installed on the computer will be overwritten. Therefore, please remember to back up your files prior to using your recovery CDs.

To order recovery CDs, contact the HP Customer Care Center at 208-323-2551.

xxiv HP Pavilion home PC

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Start Here ........................................... iii

Introducing the Quick Start Guide......... 1Safety Information................................................. 1Using the Quick Start Guide .................................. 3Finding Additional Information ............................... 4

Setting Up the Computer ...................... 5Turning On the Computer for the First Time .............. 5Registering with HP............................................... 6Getting Help ........................................................ 7Protecting the PC .................................................. 7Working in Comfort .............................................. 8

Using the Computer ............................. 9Introducing the Basics ........................................... 9

Windows Operating System .............................. 9Start Menu....................................................... 9HP Center ...................................................... 10Help and Support ........................................... 11

Using the Mouse ................................................ 12The Scroll Feature ........................................... 13The Autoscroll Feature..................................... 14The Panning Feature ....................................... 14

Using the Keyboard............................................ 15Introduction.................................................... 15Features ........................................................ 18Buttons .......................................................... 19Button Configuration ....................................... 22

Adjusting Speaker Volume ................................... 23Using a Microphone ........................................... 24

Adjusting Microphone Volume.......................... 25Turning Off the Computer .................................... 26Putting the Computer into Standby andHibernation Mode .............................................. 27

Standby Mode ............................................... 27Hibernation Mode .......................................... 28Automatic Standby or Hibernation Mode .......... 29

Contents

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Setting Up and Using the Internet .......31Introducing the Internet........................................ 31

What Is the Internet? ....................................... 31What Is an ISP?.............................................. 32What Is the World Wide Web?........................ 32What Is a URL? .............................................. 32What Is an E-Mail Address?............................. 33How Do I Search the Internet?.......................... 33

Setting Up the Modem ........................................ 34Setting Up the Network Interface Adapter ............. 36Setting Up Your Internet Account .......................... 39

Signing Up with an ISP UsingEasy Internet Sign-up....................................... 39

Connecting to the Internet.................................... 40Using ISP-Provided Browser ............................. 40Using Any Browser ......................................... 41

Visiting the Hewlett-Packard Web Site ................... 41Viewing Online Manuals ................................. 43

Sending and Receiving E-Mail ............................. 44If the ISP Provides the Browser.......................... 44If Using Outlook Express.................................. 45

Doing Common Tasks.........................47Inserting a CD or DVD .........................................47Removing a CD or DVD .......................................48Handling CDs.....................................................49Playing Music CDs ..............................................49

Using MusicMatch Jukebox ..............................49Using Windows Media Player ..........................51

Using the hp cd-writer Drive .................................52Playing DVD Movies............................................53

Playing a DVD ................................................53Viewing Help Information.................................54Understanding DVD Terminology.......................55Using the WinDVD Control Panel ......................55Using Country/Region Codes...........................56

Using the Combo Drive........................................57Using the hp dvd writer Drive ...............................58Playing VCD.......................................................58Connecting External Components toYour Computer....................................................59Using HP Pavilion PC Tools ...................................64

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Getting HP Updates for the PC............ 65Informing You of Changes.................................... 65Using HP Center for Updates from HP Messages .... 65

Starting HP Center .......................................... 66Turning Off the HP Center Service .................... 67Re-enabling the HP Center Service.................... 68

Resolving Problems............................ 69Troubleshooting .................................................. 69Using Application Recovery andSystem Recovery................................................. 75

System Restore ............................................... 75Application Recovery ...................................... 75System Recovery............................................. 76

Freeing Up Space on Your Hard Disk Drive............ 78Displaying Hard Disk Space ............................ 79Increasing Available Hard Disk Space............... 79Reinstalling Programs ...................................... 80

Index................................................. 81

xxviii HP Pavilion home PC

Quick Start Guide 1

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Safety InformationThis product has not been evaluated for connection to an“IT” power system (an AC distribution system with no directconnection to earth, according to IEC 60950).

AC Power Safety Warning

Warning: Install the computer nearan AC outlet. The AC power cord is yourHP Pavilion PC’s main AC disconnectingdevice and must be easily accessible atall times. For your safety, the powercord provided with your system has agrounded plug. Always use the powercord with a properly grounded walloutlet to avoid the risk of electrical shock.

Warning: To reduce the possibilityof an electric shock from the telephonenetwork, plug your computer into theAC outlet before connecting it to thetelephone line. Also, disconnect thetelephone line before unplugging yourcomputer from the AC power outlet.

Warning: Your system is provided witha voltage select switch for use in a 115or 230 VAC power system. The voltageselect switch has been pre-set to thecorrect voltage setting for use in theparticular country/region where it wasinitially sold. Changing the voltage selectswitch to the incorrect position candamage your PC and void any impliedwarranty.

Introducing the Quick Start Guide

2 HP Pavilion home PC

Warning: Always disconnect themodem cord from the telephone systembefore installing or removing yourcomputer cover.

Warning: Do not operate the computerwith the cover removed.

Warning: The power supply is notuser-serviceable. To prevent damageto the power supply, have a qualifiedperson repair or replace it. All othercomponents are user-serviceable.

Warning: Electrostatic discharge (ESD)can damage disk drives, add-in cards,and other components. If an ESD stationis not available, wear a wrist strapattached to a metal part of the computer.Place cards on a conductive foam pad orinside the card wrapper, if possible, butnever on the card wrapper.

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Using the Quick Start GuideThank you for purchasing the HP Pavilionhome PC. We’ve made it easy for you to startusing the PC right away. The setup poster showsyou how to connect your computer, and thisQuick Start Guide will help you continuefrom there.

Note: Be sure you set up the computer near a telephoneline so that you can easily connect the modem forInternet access.

This Quick Start Guide will help you learnhow to:

� Turn the computer on and off correctly.� Set up an Internet account and connect to the

Internet.� Adjust the speaker volume.� Insert and remove a CD disc.� Use the CD-ROM, DVD-ROM, hp cd-writer, or

hp dvd writer drive to play music, watchmovies, or record information.

� Use HP Pavilion PC Tools.� Save power with standby and

hibernation modes.� Solve common problems.


Finding AdditionalInformationLook in the computer box for printed informationthat describes important details or updatesregarding your model PC.

You can find additional information about the PCin the onscreen Help and Support Center, whichis on the computer. Just click Start, and thenclick Help and Support.

You can find information about accessinginternal parts of the computer chassis in theUpgrading and Servicing the PC guide includedwith your PC (select models installed on yoursystem, others printed). To view guides installedon your PC, refer to “Using HP Pavilion PCTools” on page 64.

Note: The procedures in the Upgrading and Servicingthe PC guide require you to turn off the PC anddisconnect it from any Internet and networkconnections, and from power. If the guide isinstalled on your computer, be sure to print itfor future reference.

You can find online guides and information foryour PC at the HP Customer Care Web site. Tofind online manuals for your PC:

1 Type

http://www.hp.com/cposupport/eschome.html

into your browser address box, and press theEnter key on your keyboard.

2 In the QuickFind box, type your product nameor number (Pavilion 712a, for example). Theproduct number is on the lower front of thePC chassis.

3 Click product support for your languagewhen the Results window appears.

4 Click manuals to see a list of manuals foryour PC.

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Follow the steps shown on the setup poster to setup the computer in your work area. Then readthe topics in this section that describe how toturn on the computer for the first time, and finishthe registration process.

After registering, install any software programsthat came on CDs or DVDs included in thecomputer box (select models only).

Note: Some programs come preinstalled on the PC.Before installing a program, check to see if italready installed on your system.

When you have completed these steps, youmay add any printer, scanner, camera, or otherperipheral equipment you have for your system.

Refer to “Connecting External Componentsto Your Computer” on page 59 for connectorinformation.

Turning On the Computerfor the First TimeAfter you’ve completed connecting thecomponents of the HP Pavilion by using the stepsillustrated on the setup poster, you’re ready toturn on the computer.

First, press the Power button on the monitor.Then, to turn on the computer, press the Onbutton on the front of the PC.

Note: The power supply is pre-set for the country/regionin which you purchased the HP Pavilion. If youmove to another country/region, please makesure you check its voltage requirements beforeplugging your PC into an AC power outlet.

Setting Up the Computer


Your computer may look different from the onesshown here.

On button

When you first turn on the computer, a seriesof startup screens appears. To proceed with theinitial Microsoft® Windows® setup, you mustanswer a few questions.

Registering with HPAs part of the initial setup in somecountries/regions, you will be prompted toregister the computer with HP. It’s important toregister so that you can be notified of changesand updates to the HP Pavilion. This informationalso assists HP Customer Care if you ever needto call for support.

We recommend that you register the HP Pavilionat this time. You can register any of these ways:

� When you first start up your computer, followthe onscreen instructions and register as soonas you have a modem connection.

� Double-click the registration icon on yourdesktop, and follow the onscreen instructions.

� Go to the HP Web site, and register online at

http://register.hp.com

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Getting HelpYou can get help over the telephone from HP.See the Support Guide included with thecomputer documentation for the terms of yourHP Pavilion warranty coverage and for supporttelephone numbers.

Protecting the PCHP provides a virus-scanning software programto help protect your PC (select models only). Theprogram runs automatically when you start thecomputer.

The virus-scanning program manufacturerprovides free virus scan updates through yourInternet connection for 90 days after yourHP Pavilion home PC purchase. You canpurchase a subscription service for updatesafter your initial free period expires.

New types of viruses are invented all thetime. Be sure to get regular updates of yourvirus-scanning software from the programmanufacturer.

If a software program or the operating systemgets damaged, you can reinstall the software.Refer to “Using Application Recovery andSystem Recovery” on page 75 for details.

When your PC has software problems, it’spossible that a voltage spike, power outage, orbrownout has occurred. Symptoms of voltagespikes include a flickering video display,unexpected computer startups, and the computernot responding to your commands. A voltagespike can occasionally corrupt or destroy files,so it is a good idea to consistently make backupcopies of your data files. Prevent voltage spikesby installing a surge suppressor made for usewith computers between the power outlet andthe computer power cord.


Working in ComfortAfter assembling the HP Pavilion, but beforeyou begin using the computer, make sure thecomputer and your work area are properly setup to maintain your comfort and productivity.Refer to “Working in Comfort” in the Helpand Support Center for important ergonomicinformation. Just click Start, Help andSupport, My HP Pavilion PC, and thenclick Working in Comfort.

0–15˚

50–70 cm(20–28 inches)0–15˚

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Introducing the Basics

Windows Operating SystemThe operating system for your PC is MicrosoftWindows XP. Windows displays the desktop onthe monitor. The taskbar with the Start buttonappears at the edge of the desktop display.

Start MenuClick the Start button to open the Start menu.Use this menu to:

� Select programs or documents.� Open the Help and Support Center.� Start a search.� Run a program.� Open the Control Panel to view or change

settings.

The Start menu also displays the buttons Log Offand Turn Off Computer. Click the Log Offbutton to end your current computer session andto switch between users. Click the Turn OffComputer button to turn off the computer orto restart it.

Using the Computer


HP CenterHP Center is a service that brings you supportupdates, special offers, and product news.

Note: HP Center is not available in all models.

To open HP Center:

1 Click Start on the taskbar.

2 Choose All Programs.

3 Choose hp center, and then click hpcenter again. The HP Center toolbarappears.

Or

1 Right-click the HP Center icon in thesystem tray area of the Start taskbar.

2 Choose Open hp center.

3 The HP Center toolbar appears.

HP Center displays different topics ofinformation and then updates the informationwhen new details become available. Display theinformation by using the HP Center buttons onthe toolbar.

Downloads occur while you are connected tothe Internet and your computer is idle. You canread HP Center content even when you are notconnected to the Internet.

For more information, click the hp center logoon the HP Center toolbar and choose Help.

hp center logo (Help)

Alerts you tonew messages

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To view HP Center content, open HP Center anddo any of the following:

1 When the alert exclamation point buttonon the toolbar turns red, click it to viewnew information.

2 Click a button on the HP Center toolbar, suchas Finance or Music. The toolbar shows up tosix buttons, based on your monitor resolutionand desktop settings.

3 Click the down arrow on the left end ofthe toolbar to select other buttons from adrop-down menu.

4 Click the down arrow on the left end of thetoolbar, and then click Customize to add,remove, or change the order of the buttons.

5 Click the hp center logo onthe toolbar, and choose Helpfor detailed instructions.

Help and SupportTo open the Help and Support Center, pressthe Help button on your keyboard, or click Starton the taskbar and select Help and Support.

Help has information, tours, and tutorials. Helpalso has troubleshooting tools to assist you,including HP Instant Support.

Note: HP Instant Support is not available in all models.


HP Instant SupportNote: HP Instant Support is not available in all models.

When you need assistance to solve a computer-related problem, start HP Instant Support:

1 Click Start on the taskbar, and click Helpand Support.

2 Click HP Instant Support.

3 Click Request Help.

4 Follow the onscreen instructions to run a testor submit a problem to HP Instant Support.

When you submit a problem to HP InstantSupport, you communicate over the Internet withan HP Support analyst. The analyst will workwith you until the problem is solved.

Using the MouseYour PC includes a mouse. When you movethe mouse, its roller ball moves and causes thecursor on the screen to move. Use the mouseon a flat surface.

You may have an optical mouse that uses alight, instead of a roller ball, to sense movement.Use the optical mouse on an opaque surface.

Note: The optical mouse cannot work on a glass,translucent, or reflective surface.


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Some computers include a scrolling mouse. Likean ordinary mouse, the scrolling mouse has twobuttons on the top. Click the left mouse buttonto position the cursor or to select an item. Clickthe right mouse button to display a menu ofcommands available for the item you clicked.

Left button Right button

Scroll wheel button

You can change the configuration of thesetwo mouse buttons for left-handed use. Refer to“Reverse your mouse buttons” in the onscreenHelp and Support Center.

Use the wheel button in the middle of the mouseto scroll or select items on the screen. You canuse the scrolling mouse in these ways:

� Scroll through a document without having toclick the scroll bar on the screen.

� Use the autoscroll feature to have thedocument scroll automatically.

� Skim through a document.

The Scroll FeatureClick the left mouse button to place the cursor inthe document. To scroll toward the beginning ofa document, roll the mouse wheel up (away fromyou). To scroll toward the end of a document,roll the wheel down (toward you).


The Autoscroll FeatureThe autoscroll feature allows you to readthrough a document while the document scrollsautomatically.

1 To use autoscroll, place the cursor next to thetext where you want to begin scrolling andpress the wheel button once. An autoscrollicon appears.

2 To begin scrolling, move the mouse in thedirection you want to scroll. The farther youmove the pointer from the starting point, thefaster the document scrolls.

3 To stop autoscroll, press the wheel buttonagain.

The Panning FeatureUse the panning feature when you want to skimthrough a document.

1 To use panning, press and hold down thewheel button.

2 Slowly move the mouse in the direction youwant to scroll. The farther you move thepointer from the starting point, the faster thedocument pans.

3 To stop the panning feature, release the wheelbutton.


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Using the Keyboard

IntroductionThe keyboard has an arrangement of standardkeys and special buttons.

The illustrations show the location of the keysand buttons. The location of keys or buttons onyour keyboard may vary from the illustrations.

Alphanumeric keys

The alphanumeric keys are the main keys foundon a standard typewriter.


Function keys

The function keys are the F1 through F12 keyslocated above the main keys. Pressing F1displays a Help window for the softwareprogram being used. Pressing F3 displays asearch window. F1 and F3 are available atall times. Other function key operations maydepend on what software program you areusing.

Arrow keys

The arrow keys are controls for up, down, right,and left. You can use these keys instead of themouse to move the cursor for navigation in aWeb site, in a document, or in a game.


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Numeric keys

When the Num Lock LED (light-emitting diode)on the keyboard is on, the numeric keys are thenumber keys and arithmetic functions found on abasic calculator. When the Num Lock LED on thekeyboard is off, the numeric keys are directionalkeys used during games or to move the cursor.Press the Num Lock key to lock and unlock thenumeric key functions.

Special buttons

The special buttons are at the top of thekeyboard. (Some models have some of thesespecial buttons on the left side of the main keys.)These buttons operate a CD-ROM or DVD-ROMplayer, connect you to the Internet, or providequick access to specific functions. To find outwhat each special button does, see “Buttons”on page 19.


Features

Note: Your keyboard may not have all the features listed.

Your keyboard enables you to:

� Adjust speaker volume.� Mute speaker sound.� Start and stop playing a CD or DVD, skip to

different tracks, and eject the disc tray.� Connect to the Internet (if you have an

established Internet account).� Search for information on the Internet.� Customize the buttons to open programs and

connect to Internet Web sites.� Place the PC into standby to save power.� Get support information.� Find a file or program on the hard drive.� Print.


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ButtonsThe top of the keyboard has a number of special buttons.

HP PictureToolkit

Shopping Search E-MailChatFinance ConnectPrint SportsHelpStandby

MyHP Club

hpMedia

ControlsVolumeControl Music Mute

Note: Some buttons may be labeled differently on your keyboard.


Icon Feature DescriptionStandby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen

reappear, press any key on keyboard, or press Standby again. May take 10–30seconds before screen reappears.

Help Opens the Help and Support Center.

hp HP Links to HP Web site.

Print Prints documents from most programs.

HP Picture Toolkit Opens HP Picture Toolkit view. Can be reconfigured.

Shopping

Sports

Finance

Connect

Search

Chat

E-Mail

Goes to popular Web sites. Can be reconfigured to open any site or application.


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Icon Feature DescriptionMedia Controls(cd/dvd/mp3)

Operates CD or DVD player: open and close top disc tray, skip tracks, pause,and stop.

Volume control(Volume knob orVolume Up andVolume Downbuttons)

Volume knob: Increases speaker volume when turned clockwise and decreasesvolume when turned counterclockwise. Can be turned indefinitely, even aftermaximum sound has been reached.Volume Up and Down buttons: Press the Volume Up button to increasevolume and the Volume Down button to decrease volume.

Music Starts MusicMatch Jukebox or Windows Media Player. Can be reconfigured.

Mute Turns speaker sound on and off.

The Internet buttons will work only if you have established an Internet connection and have signed upwith an Internet Service Provider (ISP).


Button ConfigurationYou can reconfigure the special buttons on thekeyboard to open different programs or files, orto connect to favorite Web sites.


2 Choose Control Panel.

3 Click Printers and Other Hardware,if present.

4 Double-click Keyboard.

5 In the Keyboard Properties window thatappears, click the Buttons tab.

6 Double-click the button you want to change.The button configuration window opens.

7 Choose the button capability from the drop-down list. Enter the Display Label and theAddress. (For a Web site, enter the completeWeb site URL in the Address box.)

8 Click OK.

9 On the Buttons tab, click Apply.

10 Repeat steps 6 through 9 for each button youwant to reconfigure.

11 Click OK when you are finished reconfiguringthe keyboard.


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Adjusting Speaker VolumeThe HP Pavilion includes a set of stereo speakersthat you can either attach to the monitor (selectmodels only) or place on the desk. For details onconnecting the speakers to the PC, see the setupposter.

You can adjust speaker volume by:

� Using the volume knob or buttons on thekeyboard.

� Using the volume knob on the speakers (selectmodels only).

� Using the Volume icon on the taskbar.

If you do not see this Volume icon, click Start,Control Panel, Sounds, Speech, andAudio Devices, if present, and then double-click Sounds and Audio Devices to open theSounds and Audio Devices Properties window.Select the Place volume icon in thetaskbar check box. Click Apply, and thenclick OK. The Volume icon appears in thetaskbar.

Note: Some applications may result in low volume, evenwhen the volume knob is turned to its maximumposition. If this is the case, double-click the Volumeicon on the taskbar and increase the Volumesettings in the Volume settings window.


The two ways to use the Volume icon are:

1 Click the Volume icon on the taskbar.

2 Drag the Volume slider up to increasethe volume or down to decrease thevolume.

3 When you are satisfied with the sound level,click outside the Volume window to close thiswindow.

Or

1 Double-click the Volume icon on thetaskbar. The Volume Control settingswindow opens.

2 Drag the Volume slider up to increase thevolume or down to decrease the volume of aspecific sound control.

3 When you are satisfied with the sound level,click the Close box (the X in the corner) toclose this window.

Using a MicrophoneYour HP Pavilion home PC comes with onemicrophone connector in the back of the PC.Your computer may have another microphoneconnector in the front of the PC under the accessdoor or on the monitor. Only one microphoneconnector works at a time. The back connectoris already set up to work.

If you would prefer to connect a microphoneto the front of your PC, follow this procedureto select the working microphone:

Note: If you connect your microphone to the backof your PC, you do not need to perform thisprocedure.

1 Double-click the Volume icon on thetaskbar. The Volume Control settingswindow opens.


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Note: If you do not see this Volume icon, click Start,Control Panel, Sounds, Speech, andAudio Devices, if present, then double-clickSounds and Audio Devices to open theSounds and Audio Devices Properties window.Select the Place volume icon in thetaskbar check box. Click Apply, and thenclick OK. The Volume icon appears in thetaskbar.

2 In the Volume Control window, selectOptions and click Properties.

3 In Adjust volume for, click Recording.

4 In Show the following volume controls, selectthe Microphone check box.

5 Click OK.

6 Select Options from the Recording Controlwindow, and click Advanced Controls.

7 Click the Advanced button.

8 Select the Alternate Microphonecheck box.

9 Click Close.

10 Click X (Close) on the upper-right corner ofthe Recording Control window.

Adjusting Microphone VolumeIf you need to adjust the volume of themicrophone, whether it is connected to the frontof the computer or to the back, follow theprocedure below:

1 Double-click the Volume icon on thetaskbar. The Volume Control windowopens.

2 In the Volume Control window, selectOptions and click Properties.

3 In Adjust volume for, click Recording.


4 In Show the following volume controls, selectthe Microphone check box.

5 Click OK.

6 Adjust the volume of Microphone Balance bydragging the volume control slider.

Note: If the volume is now acceptable, proceed directlyto step 10.

7 To make finer adjustments to the sound, clickthe Advanced button, and then select theBoost check box.

8 Click Close.

9 Repeat step 6, if needed.

10 Click X (Close) on the upper-right corner ofthe Volume Control window.

Turning Off the ComputerYou can turn off the computer without pressingany buttons on the computer chassis.

1 Close any open software programs. Toclose programs, click X in the upper-rightcorner of each window.


3 Click Turn Off Computer, at the bottom ofthe menu.

4 Click Turn Off.

5 Turn off the monitor.

For information on alternatives to turning offthe computer, see the next section “Putting theComputer into Standby and Hibernation Mode.”


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Putting the Computer intoStandby andHibernation ModeAs an alternative to shutting down the computer,you can put the PC in standby mode. Toconserve power, you can automatically put thecomputer into standby and then hibernation bysetting the power management timers.

Standby ModeWhen the computer is in standby mode, itgoes into a low-power state and the monitor isblank as if it’s turned off. The next time youuse the computer, any programs, folders, anddocuments that were open before you put thecomputer in standby will be available. Withstandby mode, you can save electricity withouthaving to wait for the PC to go through thenormal startup routine when you turn it on.

Standby mode also allows faxes to comethrough to the computer, and it enables the PCto automatically retrieve e-mail messages anddownload information from the Internet, if youhave programmed the computer to do so.

To manually put the computer in standby:

1 Press the Standby button on the keyboard.The screen goes dark, and the computer goesinto standby mode.

2 When you want to use the computer again,press a key on the keyboard, or press theStandby button. The screen display reappearsjust as you left it.

Another way to manually put the computer intostandby is to:


2 Click Turn Off Computer.

3 Click Stand By.


If the computer does not work properly whenyou wake it from standby, reset the computer:press and hold the On button on the front of thePC for approximately 5 seconds until the systemturns off. Then turn the computer back on.

Note: Using the On button to reset the system is notrecommended and should be used only as a lastresort.

Hibernation ModeWhen the computer is in hibernation mode, itsaves everything that is in computer memory tothe hard disk, turns off the monitor and the harddisk, and then turns itself off. When you turn onthe computer, everything (programs, folders, anddocuments) is restored to the screen.

To manually put the computer into hibernation:



3 Press the Shift key on the keyboard and clickHibernate.

Note: If Hibernate is not present, you first need toset up your computer for hibernation; refer tosteps 1 through 6 of “Automatic Standby orHibernation Mode” on page 29.

4 When you want to use the computer againafter hibernation, press the On button on thefront of the PC.

If the computer does not work properly whenyou wake it from hibernation, restart thecomputer:



3 Click Restart.


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Automatic Standby orHibernation ModeTo automatically put the computer into standbyor hibernation mode, modify the powermanagement settings:


2 Click Control Panel.

3 Click Performance and Maintenance,if present.

4 Double-click Power Options.

5 Check if the auto-hibernation feature isenabled by clicking the Hibernate tab,and seeing if a check mark is in the Enablehibernation check box. If necessary, enablethe feature by clicking the check box so thata check appears in it.

6 If you changed the Enable hibernation checkbox, click Apply.

7 Click the Power Schemes tab to set thetimers for standby and/or hibernation. In thePower Schemes box, select a power schemefrom the drop-down list. Choose the timers:� To turn on auto-standby for the computer,

click a time (such as After 30 mins) in theSystem standby list.

� To set the timer for auto-hibernation, clickthe time to elapse before hibernation in theSystem hibernates list.Note: If both standby and hibernation timers are

set, the system hibernation timer must be setfor a longer time than the system standbytimer.

8 Click OK.



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Your HP Pavilion comes with:

� Access to the ISPs in your area. Some ISPsoffer a traditional dial-up service, and othersoffer faster technologies such as DigitalSubscriber Line (DSL) and cable. (DSL, ADSL,and cable ISPs are not available in allcountries/regions.)

� Internet Explorer Web browser.� Outlook Express e-mail software program.� V.90 modem and modem software (not

available in all models).� LAN (local area network) card (select

models only).� Special keyboard buttons to access the

Internet.

Introducing the Internet

What Is the Internet?The Internet is a group of computers thatcommunicate with each other through telephonelines, digital service, or cable lines. Each Internetcomputer is independent, and its operatorschoose which files to make available to users ofthe Internet. To connect your PC to the Internetand use the information and services availablethere, you need an ISP.

Setting Up and Using the Internet


What Is an ISP?Internet Service Providers (ISPs) are businessesthat give you access to the Internet, and most ofthem provide an electronic mail service (e-mail).There is usually a monthly fee for this service.

The types of connection vary and may be atelephone dial-up modem, a LAN (local areanetwork), cable modem, or DSL (DigitalSubscriber Line).

When your computer connects to the Internet, itis actually communicating with the ISP’s Internetcomputer. The ISP verifies your account and thenprovides you access to the Internet. You use aWeb browser program to search, find, anddisplay Web site information. Some ISPs allowyou to use the browser program of your choice.Some ISPs provide their own browser.

What Is the World Wide Web?The World Wide Web (WWW), also calledthe Web, is a public part of the Internet usedby individuals, companies, governments, andorganizations. These individuals and groupshave created millions of Web site pages insupport of their activities.

A Web page is a file or group of files that auser can access by entering the Web page’s filelocation, or URL.

What Is a URL?The URL (Uniform Resource Locator) identifies afile location, typically in the form

http://www.name.extension


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The URL contains the protocol and the pathwayto a site and may include the path to a specificfile within that site. Each period, or dot, in theURL separates elements within the address. Forexample, you will see the URL extension .comused by companies. When you enter the URLinto your browser Address box and press theEnter key on your keyboard, the browsercontacts that location and displays the Webpage for you.

What Is an E-Mail Address?When you use e-mail, your e-mail addressidentifies the electronic post office box wherepeople can send you electronic mail. E-mailaddresses have the form

name@domain_name

The domain name is usually the name of theISP or organization, and includes an extensionidentifying the kind of organization the ISP is.

For example, if your name is Jane Jones andXYZ is your ISP, your e-mail address might be

[email protected]

with the extension .com indicating that XYZ isa business. For information on using e-mail, see“Sending and Receiving E-Mail” on page 44.

How Do I Search the Internet?The browser program you use includes a Searchfeature. You may need to click a button or selectthe feature from a menu to display it, dependingon the type of browser program it is.

The Search feature provides a box where youenter a question or a word that describes theinformation you want to find. If you enter one ora few general words, you may get many generalresults. If you enter several precise words, youusually get fewer but more specific results.


The Windows Search feature includes directaccess to the Internet Explorer Search. (If theISP provides the browser, you may not be ableto use Internet Explorer to search the Internet.)To begin a search:


2 Click Search.

3 Click Search the Internet. (You may haveto scroll down in the list to see this option.)

4 Type a word or question into the Search box.

5 Click Search.

The computer connects to the Internet (ifneeded), performs the search, and displays theresults. Click a link in the results list to displaythe Web page.

There are also Web sites specifically created forsearching the Internet. These are called searchengines. Search engines use a number of waysto find information.

Setting Up the ModemThe modem is used for connecting to an ISP thatprovides telephone dial-up connection to theInternet. There are other ways to connect to theISP that do not use the telephone modem, suchas a LAN (local area network) or DSL (DigitalSubscriber Line). See ”Setting Up the NetworkInterface Adapter” on page 36 if you areconnecting through a LAN. Check with yourISP for specifics on your connection.

Note: Your computer may not come with a modem.

Before you can connect to the Internet and sendor receive e-mail and faxes using telephonedial-up, you must connect the telephone line tothe modem, which is in the computer.

The setup poster shows you how to plug in amodem/telephone cable to the computer modemconnector and to your telephone line wall jackconnector.


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To identify the modem connector, look at theback panel of the computer. The modem lookssimilar to one of the following illustrations.

Note: Your computer may have only onemodem/telephone connection.

Modem connector

Or

Or

Telephone Line switch

Modem connector

12

To connect the cable between the modem andthe telephone line:

1 Plug one end of a modem cable into the Lineconnector on the back of the computer. Thisconnector is labeled with either Line or a jacksymbol.

2 Plug the other end of the cable into thetelephone line jack on the wall.


3 On modems with a Telephone Line switch,make sure the switch is in position 1.

Modem cable

Telephone (optional)

12

Telephone cable(optional)

Telephone(optional)

Wall jack

Line

Back of PC

You can also connect a telephone to theother connector on the modem (optional). Byconnecting a telephone to the modem, you canmake regular (voice) telephone calls when youare not using the modem — even if the computeris turned off.

Setting Up theNetwork Interface AdapterThe network interface adapter (also called anetwork interface card, or NIC) provides ahigh-performance connection to an Ethernet(10BaseT) or Fast Ethernet (100BaseT) network.After this adapter is connected to a LAN (localarea network), you will be able to get a high-speed connection to the Internet through theLAN. For information about high-speedproviders, click the easy Internet sign-upicon found on the desktop or in the Start menuunder All Programs.


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This network connection also allows you toshare printers, data, and other devices amongyour PCs.

Note: Your computer may not come with a networkinterface adapter.

Locate the RJ-45 port on the back of thecomputer. (Refer to the illustration that matchesyour system.)

RJ-45 port

To connect the network interface adapter to thenetwork:

1 Plug the network cable into the RJ-45 port onthe network adapter. The port is located onthe back of the computer.

Note: Do not connect a telephone cable (RJ-11connector) to the network adapter port (RJ-45).

2 Plug the other end of the network cable intoa 10BaseT or a 100BaseT port on thenetwork hub.

Note: The hub is a device to which all computers onthe network are connected.

Warning: DO NOT plug the networkcable into a telephone jack. Although theplug on the network cable looks similarto the plug on a telephone cable, they arenot the same.


3 With the computer turned on, check the LEDs(light-emitting diodes) on the network adapter.The LEDs on each type of network adapter aredescribed below. (Refer to the illustration thatmatches your system.)

LEDs

� 10 LNK — Lit green when connected to a10BaseT port

� 100 LNK — Lit green when connected toa 100BaseT port

� ACT — Lit during network data transferactivity

LEDs

� 100 — Lit green when connected to a100BaseT port

� LINK — Lit green with valid networkconnection

LEDs

� LINK — Lit green with valid networkconnection

� ACTIVITY — Lit yellow during networkdata transfer activity


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Setting Up YourInternet AccountBefore you can connect to the Internet, you needto sign up with an Internet Service Provider (ISP).

HP has made arrangements with leading ISPsin your area to help you sign up for Internetservice. Use Easy Internet Sign-up to sign up withan ISP. The software programs for available ISPsare part of your system.

The Windows desktop may have a foldercalled Online Services, which includes icons foraccessing various online services. These iconsare part of the Windows operating system, butthey are not functional in all countries/regions.

Signing Up with an ISP UsingEasy Internet Sign-upEasy Internet Sign-up helps you sign up for anew Internet account, set up an existing account,or configure Internet access using a LAN (localarea network), cable modem, or DSL (DigitalSubscriber Line).

1 Connect the telephone line to your modem.Refer to the setup poster and to “Setting Upthe Modem” on page 34.

Note: If you decide to use a DSL or a cable Internetconnection, contact your ISP for any specificsoftware and hardware you may need.

2 Open Easy Internet Sign-up:� Double-click the easy Internet

sign-up icon.

Or� Click Start on the taskbar. Choose All

Programs. Click easy Internetsign-up.


The Easy Internet Sign-up screen appears.

3 Follow the onscreen instructions.

Connecting to the InternetA Web browser program searches for, finds,and displays Web site information. How youaccess and explore the Internet depends onwhether you are using an ISP that provides thebrowser or an ISP that allows you to use anybrowser.

Using ISP-Provided BrowserIf you have signed up for an ISP that providesthe browser, you can open the browser programand connect to the Internet by using either of thefollowing methods:

� Double-click the ISP-provided icon on thedesktop.

Or

� Press the Connect (or Internet) buttonon the keyboard.


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Using Any BrowserIf you signed up for Internet access with an ISPthat allows any browser, use Internet Exploreror another Web browser to explore the Internet.To connect to the Internet, use either of thefollowing methods:

� Click Start on the taskbar, chooseAll Programs, and click InternetExplorer.

Or

� Press the Connect (or Internet) buttonon the keyboard.

Once you are connected to the Internet,your browser displays your designated homeWeb page.

You can go to a particular Web site by enteringthe address (such as http://www.hp.com) in theAddress box in the Web browser and pressingEnter on your keyboard. Or, you can use thebrowser Search tool to search for references toa specific word or phrase on the Web.

Visiting theHewlett-Packard Web SiteThe Hewlett-Packard Web site is dedicated toHP Pavilion home PC owners and to the entireHP product line. There you will find the latestnews and information about all of your HPproducts. You can receive technical support,download software and driver updates, and findout about HP’s home and business services.


To go to the HP Web site:

1 Establish a connection to the Internet.

2 Type http://www.hp.com into your Webbrowser Address box, and press the Enter keyon your keyboard.

3 Select your country/region from the drop-down list at the top of the page, and thenclick the blue arrow to the right of the list.

From this Web page you can select the followinglinks:

Note: These links may not be available in allcountries/regions.

� Products and Services: Find detailedinformation about all HP products and thevarious business and personal computingservices HP offers.

� Drivers: Download software and driverupdates.

� Support: Receive technical supportand detailed product information such ashardware warranties, specifications, andinstruction manuals. To go directly to thesupport Web page for your PC model andfind online manuals for it, see “ViewingOnline Manuals” on page 43.

� HP Store: Buy products, supplies, andaccessories online for your home, homeoffice, or business. At this site you canfind special offers on HP products, locatereplacement parts, and get addresses of storeand service locations that sell and repair HPproducts.

� Solutions: Find technology tips, educationalmaterials, and ideas you can use at home orat work. You can also register your other HPproducts.

Note: For more information, refer to the HP Web siteinformation located in the Support Guideincluded with your HP Pavilion home PC.


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Viewing Online Manuals

Note: Online manuals are associated with specificHP Pavilion home PC model numbers. Not allmodels have online manuals.

View online manuals for your PC by going to theHP Web site:


2 Type http://www.hp.com into your Webbrowser Address box, and press the Enter keyon your keyboard.

3 Select your country/region from the drop-down list at the top of the page, and thenclick the blue arrow to the right of the list.

4 Click Support, and then select your model.

To go directly to the English language supportWeb page for your HP Pavilion model and findonline manuals for it, use the following steps:


2 Type

http://www.hp.com/cposupport/eschome.html

into your Web browser Address box, andpress the Enter key on your keyboard.

3 In the Quick Find box, type your productname and number, and then press theEnter key on your keyboard. For example,Pavilion xt865 or Pavilion 7970. The productnumber is on the lower front of the PC chassis.

4 When the results window appears, clickproduct support for your PC model(language).

5 Click manuals in the Ask a question box.

Note: If manuals does not appear, there are no onlinemanuals associated with your model.

6 Click a manual title to view it.


Sending and ReceivingE-MailYour HP Pavilion home PC comes with anelectronic mail (e-mail) software program fromMicrosoft called Outlook Express. Some ISPs useOutlook Express. Other ISPs provide their owne-mail program and Web browser, and theymay not let you use Outlook Express or yourpreinstalled browser.

Note: Some models have Microsoft Outlook instead ofOutlook Express. For details on using MicrosoftOutlook, open the Outlook program andaccess Help.

Before you can send and receive e-mail,you need:

� An account with an Internet ServiceProvider (ISP).

� Microsoft Internet Explorer (included withyour HP Pavilion) or other browser program(usually provided by an ISP).

� A dial-up modem/telephone connection, or anetwork adapter connection from your PC tothe ISP.

Note: If you decide to use a DSL or a cable Internetconnection, contact your ISP for any specificsoftware and hardware you may need.

If the ISP Provides the BrowserFollow the ISP’s instructions to download its Webbrowser and e-mail program and to set up anduse your e-mail account. You will then be able tosend and receive e-mail each time you connectto your ISP.


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If Using Outlook ExpressAfter you sign up with an ISP and connect yourmodem, you can run Outlook Express from theStart menu.

The first time you start Outlook Express, theInternet Connection Wizard window opens ifyou are not already connected to the Internet.You will need to provide connection informationsuch as an account name and password and thenames of an incoming and an outgoing mailserver to use Outlook Express. If you are unsurehow to answer any of the questions, contactyour ISP.

Sending e-mail messagesOpen the Outlook Express program:

1 Click Start on the taskbar, and selectthe Outlook Express icon.

Note: You can also press the E-Mail button on thekeyboard to open Outlook Express (selectmodels only).

2 Click the Create Mail button on the toolbar.

3 Type in, or select from an address book, theaddress of each recipient.

4 Type the message title in the Subject box.

5 Type your message in the New Messagewindow.


6 Click the Send button on the toolbar whenyou’re finished.

7 If necessary, click the Send/Recv tool on thetoolbar to send any messages stored in theOutbox.Note: When you compose a message without being

connected to the Internet, the message is storedin the Outbox until the next time you log on tothe Internet and connect to your ISP.

Receiving e-mail messages 1 Start Outlook Express. See instructions above.

2 If necessary, click the Send/Recv tool on thetoolbar to have Outlook Express deliver newmessages from all listed e-mail accounts.

3 Click the Inbox folder to view the list ofincoming messages. Messages not yet readappear in bold on the screen.

Note: The messages stay in your Inbox until youdelete them or move them to another folder.

4 Click a message once to view it, or double-click the message to expand it and read it inits own window.

For more information about using OutlookExpress, go to the Help menu within theprogram.


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Inserting a CD or DVDThere are three basic types of compact disc (CD)drives: CD-ROM drives, which can read audioand data CD discs, CD-RW drives, which canread and record audio and data CD discs, andDVD-ROM drives, which can read DVD discs.Select models have a DVD+R/RW drive, whichcan read and write CD and DVD discs. Somecomputers have a combo drive, which combinesthe functions of a CD-RW and DVD or a CD-RWand DVD+R/RW into one drive. On some PCsthe CD-RW drive is labeled hp cd-writer and theDVD-RW drive is labeled hp dvd writer.

Note: There are two types of DVD discs:DVD+R/RW and DVD-R/RW. DVD-R and DVD-RWdiscs do not work in the DVD+R/RW drive.

1 Make sure the computer is on.

2 Press the Eject button near the drive to ejectthe disc tray.

Note: On some PCs, the media drive is locatedbehind a door on the front of the computer.

Your computer may look different from theones shown here.

Eject button

Drive door

Doing Common Tasks


3 Remove the CD/DVD from its case, holdingon to the disc edges only.

4 Gently place the disc in the tray with the labelfacing up.

5 Close the disc tray by gently pushing the trayinto the computer.

You can also close the tray by clicking theclose/open button on the control panel forthe program (such as MusicMatch Jukeboxor Windows Media Player) that controls thedrive.

Note: For the top drive in the PC, you can close thetray by pressing the media control open/closebutton on the keyboard.

Removing a CD or DVDNote: You cannot remove a CD or DVD after you have

turned off the computer, so make sure you do sobefore shutting down the computer.

1 Open the disc tray by pressing the Ejectbutton.

2 Holding on to the disc edges only, lift the CDor DVD out of the tray.

3 Place the disc in its case.



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Handling CDsTo avoid damaging a CD, follow theseguidelines:

� Return the CD to the case when you arefinished using it.

� Handle the disc by its outside edges or centerhole only.

� Do not touch the unlabeled side of a CD orplace the unlabeled side down on your desk.Doing so could scratch the surface of the CD.

� Store CDs at room temperature.

Playing Music CDsThe HP Pavilion includes MusicMatch Jukebox(select models) or Windows Media Player. Thissoftware lets you play music CDs.

Using MusicMatch JukeboxThis software lets you play music CDs, as well asrecord digital music files, create music CDs onyour hp cd-writer drive, organize your digitalmusic into libraries, and listen to music over theInternet.

If you are connected to the Internet when playinga music CD, MusicMatch Jukebox searches aCD database on the Internet, displays the songtitles in the Playlist area, and then beginsplaying the CD. The next time you play this CD,you don’t need to be connected to the Internet —MusicMatch Jukebox keeps the song titles.


To play a music CD:

1 Insert the music CD into the drive. TheMusicMatch Jukebox window opens.

OrIf the MusicMatch window does notautomatically open, click Start on thetaskbar, choose All Programs, and thenselect MusicMatch Jukebox.

2 If you are not currently connected to theInternet, the CDDB Internet Connectivitydialog box appears. If you want to search theInternet for the name of the artist and the songtitles on the CD, you will need to connect tothe Internet and then click Continuelookup. If you don’t want to connect tothe Internet, click Quit.

3 To control the CD currently in the drive,click the buttons in the MusicMatch Jukeboxwindow. To play a particular song, double-click its song title (or track number) in thePlaylist. You can also control the CD usingthe media control buttons if your keyboardhas them.

For more information on this software, refer tothe online Help within the MusicMatch Jukeboxprogram. To view the Help menu:

1 Insert a CD in the drive. The MusicMatchJukebox window opens.

OrIf the MusicMatch window does notautomatically open, click Start on thetaskbar, select All Programs, and thenselect MusicMatch Jukebox.

2 Click the Help menu in the MusicMatchJukebox menu bar.


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Using Windows Media PlayerThis software lets you play music CDs, as well asplay DVDs when you have a DVD-ROM drive.You can use it to record digital music files, createmusic CDs on your hp cd-writer drive, organizeyour digital music into libraries, and listen tomusic or view a music video over the Internet.

To play a music CD:

1 Insert the music CD into the drive. TheWindows Media Player window opens.

OrIf the Windows Media Player window doesnot automatically open, click Start on thetaskbar, choose All Programs, and thenselect Windows Media Player.

2 To control the CD currently in the drive, clickthe buttons in the Windows Media Playerwindow. To play a particular song, double-click its song title (or track number) in thePlaylist. You can also control the CD usingthe media control buttons if your keyboardhas them.


When you click the Media Guide or the RadioTuner features, Windows Media Player connectsto the Internet and obtains information about theCD selections or streaming radio stations.

For more information on this software, refer tothe online Help within the Windows MediaPlayer program. To view the Help menu:

1 Insert a CD in the drive. The Windows MediaPlayer window opens.

OrIf the Windows Media Player window doesnot automatically open, click Start on thetaskbar, select All Programs, and thenselect Windows Media Player.

2 Click the Help menu in the Windows MediaPlayer menu bar.

Using the hp cd-writer DriveUsing the hp cd-writer drive, you can play aCD, or record onto a recordable disc (CD-R orCD-RW).

Note: The hp cd-writer drive is available on selectmodels only.

1 Press the Eject button on the door of yourhp cd-writer drive, and place a CD in thecenter of the CD-RW disc tray.



4 Click My Computer.

5 Double-click the CD Drive icon.

From there, you can copy audio or data filesto a CD using the HP RecordNow softwareprogram.


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To open HP RecordNow program:



3 Choose HP RecordNow.

4 Click RecordNow.

Note: For information about recording onto CDs,refer to the Help menu in the HP RecordNowprogram.

Playing DVD MoviesThe DVD-ROM drive (select models only) can runsoftware on CD-ROMs, play music CDs, andplay DVD movies and software.

Playing a DVDDVDs automatically play after you insertthe disc.

Note: DVD movies are often localized to geographicalcountries/regions. For information about this, see“Using Country/Region Codes” on page 56.

1 Insert the disc into the DVD-ROM drive.

Note: On a double-sided DVD, read the textaround the inner hole of the disc to determinewhich side (A versus B or Standard versusWidescreen) to play. Place the disc in the traywith the label face up for the side you wantto play.


2 Close the disc tray by gently pushing the trayinto the computer. The movie plays in its ownresizable window, and the WinDVD controlpanel appears.

Video window

Control panel

You may want to start WinDVD and adjust thesettings before inserting the disc and starting themovie.

To start WinDVD without a disc in the drive:



3 Choose InterVideo WinDVD.

4 Click InterVideo WinDVD. The WinDVDvideo window and control panel open.

Viewing Help InformationFor information on the WinDVDTM software, referto the online Help within the program. To viewthe Help menu:

1 Insert a DVD disc in the drive. The WinDVDwindow opens.

Or


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If the program does not automatically open,click Start on the taskbar, choose AllPrograms, InterVideo WinDVD, andthen click InterVideo WinDVD again.

2 Click the ? in the WinDVD menu bar.

Understanding DVD TerminologyTo understand the DVD controls, you should befamiliar with DVD terminology. Each DVD canhold one or more titles. Most full-length movieshave only one title on the DVD, but some DVDsinclude several short movies, with each moviebeing a separate title.

Each title is divided into multiple chapters.A chapter is a particular segment or scene inthe movie. When watching a DVD movie, youhave the ability to jump to the next chapter, theprevious chapter, or to a specific chapter.

A single image in a movie is called a frame.

Using the WinDVD Control PanelThe WinDVD control panel automaticallyappears when you insert a DVD.

If you are playing a movie full screen and thepanel is hidden, you can redisplay it as follows:

1 Right-click anywhere in the video window.

2 Select View.

3 Click Player. The control panel appears.

� To see what a button does on the controlpanel, place the mouse pointer on thebutton; the button title appears onscreen.

� To move the WinDVD control panel, placethe mouse pointer on the panel (but not ona button), and drag it to the desiredlocation on the screen.


� To resize the video window when it is notfull screen, place the mouse pointer on awindow corner and drag the border.

OrClick the Full Screen button in theupper-right corner of the WinDVDcontrol panel.

Using Country/Region CodesDVDs sometimes come with country/regioncodes imprinted as part of the disc data. Thesecodes prevent DVD movies from being playedin countries/regions of the world that aredifferent from where they were sold. You canplay DVDs from other countries/regions only fivetimes before the country/region code locks andbecomes permanent. Once the code locks, youcan only play DVDs from that country/region.When the country/region code locks, if youneed help, contact HP Support.

The country/region number is usually placedover a world globe printed on the DVDpackaging and disc.

DVDs without country/region codes will play onany player or drive in any country/region.

The six major DVD countries/regions are:

� Country/Region 1: North America� Country/Region 2: Japan, Europe,

Middle East, South Africa� Country/Region 3: Southeast Asia� Country/Region 4: Australia, New

Zealand, Mexico, Central and South America� Country/Region 5: Northwest Asia,

North Africa� Country/Region 6: China

WinDVD is not pre-set to a particularcountry/region — the country/region code ofthe first DVD movie you play determines yourDVD country/region.


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For example, if you play a DVD with acountry/region 1 code, WinDVD sets the currentcountry/region of your DVD-ROM player to 1. Ifyou later play a DVD that is coded for a differentcountry/region, WinDVD asks if you want to setthis as the current country/region.

Warning: You can change thecountry/region code only five timesbefore the setting becomes permanent.When the country/region code locks, ifyou need help, contact HP Support.

Using the Combo DriveThe combo drive is available on selectmodels only.

When you insert a disc in the combo drive, thecomputer automatically detects the type of disc:

� If you insert a software program CD, it isavailable for use.

� If you insert a music CD, a window opens forthe program that plays CDs. See “PlayingMusic CDs” on page 49.

� If you insert a DVD movie, the Video windowand WinDVD control panel open. See“Playing DVD Movies” on page 53.

If you insert a blank CD-R or CD-RW, useHP RecordNow to copy audio or data files.


Using thehp dvd writer DriveThe hp dvd writer is a DVD+R/RW driveavailable on select models only.

The hp dvd writer drive plays movie DVDsand music CDs, reads data CDs and DVDs, andrecords files to DVD+RW, DVD+R, CD-R, andCD-RW discs.

Note: There are two types of DVD discs:DVD+R/RW and DVD-R/RW. DVD-R and DVD-RWdiscs do not work in the DVD+R/RW drive.

The guide for this drive is printed and includedin the computer box (select models).

Playing VCDNote: The VCD program is available in select

models only.

With the VCD (Video CD) program, you canplay MPEG (Motion Picture Experts Group)videos. These MPEG-1 files have a .dat or .mpgextension.

To play a VCD:

1 Insert the VCD into a CD-ROM or DVD-ROMdrive.

2 Click Start, choose All Programs, selectMediamatics VCDExpress, and thenclick Mediamatics VCD Player. TheVCD Player control panel opens.


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3 Click the play button on the panel.

OrIf you want to play a file, click the openfolder button on the panel. Choose the driveand folder containing the MPEG-1 file, anddouble-click the file you want to play.

4 Use the control buttons in the VCD panel tocontrol the playback. The multimedia buttonson the keyboard may not work with the VCDprogram.

Note: To identify the function of the control buttons inthe VCD panel, move the mouse slowly overeach button.

ConnectingExternal Componentsto Your ComputerYou can connect external components toyour PC.

Connectors (or ports) connect hardware to yourPC. Depending on your model, connectors areon the back or front of the PC. On some PCs,flip open the cover on the lower front to seeconnectors.


Your computer may look different from the ones shown here. External components shown in the followingfigure are not included with the PC. Front connector location, type, and number vary by model.

Serial

Serial



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External components shown in the following figure are not included with the PC. Back connector location,type, and number vary by model.



Features, connectors, and locations vary bymodel.

SERIAL

SERIAL

ETHERN

ET

IN

OUT

PS/2 keyboardPS/2 mouse

SerialParallel

Audio OutAudio In

Microphone

USB

Joystick

Ethernet

Monitor TV out

Telephone Modem

Speaker out

SERIAL

Serial

CD storage

dvd-rom or hp dvd writer drive

Diskette drive

On button

cd-rom or hp cd-writer drive

USBIEEE 1394


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Symbols in this table identify connectors.

Symbol Description

Mouse (PS/2)

Keyboard (PS/2)

Universal Serial Bus (USB) for mouse,keyboard, digital camera, or otherdevice with a USB connector

Printer (parallel)

Monitor

serial Serial port for digital camera or otherserial device

Headphones

Speaker

Symbol Description

OUT

Audio Line Out (powered speakers)

IN

Audio Line In

Microphone

Joystick/MIDI

IEEE 1394 for video cameras or otherdevices with very fast transfer rates


Using HP Pavilion PC ToolsThe HP Pavilion PC Tools folder in the AllPrograms/Hewlett-Packard menu containsspecial utilities for HP Pavilion owners. Forexample, you’ll find a utility for displayingsystem information. This folder also containsthe HP Tour Guide and any onscreen guidesincluded with your PC.

To see the items in the HP Pavilion PC Toolsfolder:



3 Choose Hewlett-Packard.

4 Click hp pavilion pc tools.

5 Click an item to view or use it.

Note: If there are no guide titles listed in HP Pavilion PCTools, your PC has no onscreen guides.


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Informing You of ChangesHP provides an Internet-based service thatincludes informing you when updates areavailable for your PC.

The updates from HP messages are alsoavailable to you through the HP Web site underthe driver update and support information foryour model PC. To go to the Web site, see“Visiting the Hewlett-Packard Web Site” onpage 41.

Using HP Center forUpdates from HP MessagesHP Center is a service provided by HP to bringyou information, documents, digital media,time-based notifications, and special offers.

Note: HP Center is not available in all models.

HP Center also delivers Updates fromHP Messages. These messages inform youof important information about your PC:

� Product notices� System updates� Tips

The update message downloads when your PCis idle, like other HP Center information, andmay display an alert or a notice that flashes onyour desktop. View messages as they arrive orread them later. A message always asks for yourpermission before installing a system update onthe PC.

Getting HP Updates for the PC


Starting HP Center� Right-click the hp center icon in the

system tray area of the taskbar, andselect Open hp center.

Or

� Click Start on the taskbar, choose AllPrograms, choose hp center, and thenclick hp center again.

The HP Center toolbar appears.

For detailed Help information, click the hpcenter logo on the HP Center toolbar andchoose Help. For a description of a button orarea of the toolbar, place the cursor over thetoolbar.

hp center logo (Help)

Alerts you tonew messages


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Turning Off the HP Center ServiceYou can turn off the HP Center Servicetemporarily (during the current PC session) orpermanently (for all future PC sessions).

To temporarily turn off the HP Center Service:

1 Right-click the hp center icon in thesystem tray area of the taskbar.

2 Select Shut down hp center service.

The service is turned off until you restart the PC.

To permanently turn off the HP Center Service:

Note: If you change your mind later, you can turn on theservice. See “Re-enabling the HP Center Service”in the following section.



3 Choose hp center.

4 Click Disable hp center.

The service is turned off until you re-enable it.


Re-enabling the HP Center ServiceThe service comes enabled with the PC. Youcan turn off the service and re-enable it later,using the steps below. When you re-enable theHP Center Service, the service runs wheneveryou are connected to the Internet, and youreceive messages as they become available.

To turn on the service:



3 Choose hp center.

4 Click Re-enable hp center.


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TroubleshootingFor help on general and miscellaneous problems you may be experiencing with the PC, refer to thefollowing pages for possible solutions. Look up the description of the problem, and try the solution listed.For more detailed information, press the Help button on your keyboard, or click Start on the taskbar andselect Help and Support.

Problem SolutionMy computer won’tturn on at all.

� When you press the On button on the front of the computer, the following eventsshould happen:

1 The keyboard indicator lights flash. 2 The light next to the diskette drive flashes. 3 The hard disk spins or the diskette drive makes a noise. 4 The computer makes one beep indicating it is operating properly.

Warning: Your system is provided with a voltage select switch for use in a115 or 230 VAC power system. The voltage select switch has been pre-setto the correct voltage setting for use in the particular country/regionwhere it was initially sold. Changing the voltage select switch to theincorrect position can damage your PC and void any implied warranty.

Resolving Problems


Problem SolutionMy computer won’tturn on at all.

� If the computer doesn’t go through the above procedure, check the following:� The power cord and all cables are securely plugged into the computer.� The power cord is plugged into a grounded outlet. Check to see whether the outlet

works by plugging another item into it.� The monitor is connected to the computer, plugged in, and turned on.

I installed a newprinter or otherdevice, and it won’twork.

� Be sure that you installed the device drivers that came with the new device.� You may need an updated driver for Windows XP. For non-HP peripherals, contact the

vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support Guidefor details.

The computer doesn’tmake any sound.

� Check the speaker connection.Note: Some systems include an adapter cable for the speakers. The left and right speaker

cables plug into the adapter cable. The adapter cable plugs into the speaker port onthe back of the computer.

� If your speakers have a power button, check whether it is turned on and the powersupply is turned on (select models only).

� Remove the headphone connection.� Use the keyboard controls to increase the volume.� Press the Mute button on the keyboard to see if the mute feature is turned on.� Click the Volume icon on the taskbar. Increase the volume, and make sure the Mute

box is not selected.


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Problem SolutionThe computer (or partof it) doesn’t seem tobe working.

� Try restarting the computer as follows: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart.

� If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off. 2 Wait a few seconds, and turn the computer back on.

Note: Using the On button to reset the system is not recommended and should be usedonly as a last resort.

� It’s possible that a voltage spike, power outage, or brownout has occurred.Symptoms of voltage spikes include a flickering video display, unexpected computerstartups, and the computer not responding to your commands. A voltage spike canoccasionally corrupt or destroy files, so it is a good idea to consistently make backupcopies of your data files. Prevent voltage spikes by installing a surge suppressor madefor use with computers between the power outlet and the computer power cord.

The monitor doesn’twork, even though thecomputer appears to.

� Check the connection of the power cord into the monitor.� Make sure the monitor is turned on — it has its own power button.� Make sure the monitor power cord is plugged into a grounded outlet. Check to see

whether the outlet works by plugging another item into it. (If the light on the front ofthe monitor is lit, the monitor is getting power.)

� Check the cable connection between the monitor and the computer. The cableconnectors must be pushed in all the way.

� Adjust the brightness and contrast controls on the monitor.


Problem SolutionWhen I push oneof the special ormultimedia buttons onthe keyboard, nothinghappens.

� Check the button configuration. To reconfigure the button: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 6 Double-click the button you want to change. The button configuration windowdisplays.

7 Choose the button capability from the drop-down list. Enter the Display Label andthe Address. (For a Web site, enter the complete Web site URL in the Address box.)

8 Click OK. 9 On the Buttons tab, click Apply. 10 Repeat steps 6 through 9 for each button you want to reconfigure. 11 Click OK when you are finished reconfiguring the keyboard.

The keyboard Printbutton doesn’t work.

� Some programs do not recognize the Print button.

I cannot remove a CDor DVD disc.

� You cannot remove a CD or DVD disc after you have turned off the computer. Turn onthe computer and press the Eject button to extend the tray.


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Problem SolutionMy keyboard doesn’twork, even though thecomputer and monitorseem to work.

� If the PC beeps repeatedly or if nothing happens when you press keys, it’s possiblethat the keyboard is connected improperly.PS/2 keyboards only: Check that the cable connector pins are straight. Makesure the keyboard is connected to the keyboard port, not to the mouse port. If youneed to reconnect these two cables, turn the computer off, reconnect the cables, andthen turn the computer back on.

� Try restarting the computer (click Start, select Turn Off Computer, and clickRestart). If that doesn’t work, press and hold the computer On button until thecomputer turns off (approximately five seconds). Then turn the computer back on.

The AOL programcomes up even thoughI’m not using it.

� If AOL opens when you are using another Internet Service Provider (ISP), the PC is stilltrying to use AOL for Internet access and you may want to remove the AOL program.To uninstall AOL:

1 Click Start on the taskbar. 2 Click Control Panel. 3 Double-click Add or Remove Programs. 4 Select America Online, click Change/Remove, and then click Yes when theconfirmation window opens.

Note: Removing the AOL program will not cancel your account with AOL.


Problem SolutionThe mouse doesn’twork, even thougheverything else does.

� If nothing happens when you move the mouse, it’s possible that the mouse isconnected improperly.PS/2 mouse only: Check that the cable connector pins are straight. Make sure themouse is connected to the mouse port, not to the keyboard port. To reconnect thesetwo cables, turn the computer off, reconnect the cables, and then turn the computerback on.

� If the pointer doesn’t move on the screen when you move the mouse, clean the mouse.For an optical mouse, wipe the light sensor lens on the bottom of the mouse with alint-free cloth. For a roller ball mouse:

1 Remove the mouse ball by unscrewing the bottom of the mouse. 2 Clean the mouse ball with a damp cloth (not paper). 3 Use your finger to move the rollers in the mouse ball housing, and remove lintand dust.

4 Replace the mouse ball, and screw on the cover.� The computer might have stopped. Reset the computer by pressing and holding the

computer On button until the computer turns off (approximately five seconds). Thenturn the computer back on.

Non system disk error � The PC is trying to start the operating system from the diskette drive. Press the Ejectbutton, and remove the diskette from the drive.

Invalid Media error � The PC is trying to start the operating system from the hp cd-writer drive. Press theEject button immediately after turning on the PC and remove the CD from the drive.


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Using Application Recoveryand System RecoveryBefore using the HP Pavilion System Recoveryor Application Recovery program, useSystem Restore.

System Restore

Warning: Try System Restore beforeusing the HP Pavilion System Recoveryprogram.

If software on your hard drive accidentally getserased or damaged, first use the MicrosoftSystem Restore feature in Windows XP to restorethe computer system and program settings.

System Restore returns the computer settingsto a selected restore point without affectinguser programs or document files. For moreinformation, type System Restore into the Searchbox in Help and Support.

Application Recovery

Note: Not all models include the ApplicationRecovery program. Perform steps 1 through 5 of“To start Application Recovery.” If hp applicationrecovery appears in the hp pavilion pc toolsfolder, then your PC includes the HP PavilionApplication Recovery program.

If an individual application or driver accidentallygets erased or damaged, you can reinstall thesoftware using the HP Pavilion ApplicationRecovery program.

Note: Do not use Application Recovery to reinstallsoftware programs that came on CDs or DVDsincluded in the computer box. Reinstall theseprograms directly from the CDs or DVDs.

To start Application Recovery:

1 Close all applications and folders.



4 Choose Hewlett-Packard.


5 Choose hp pavilion pc tools.

6 Click hp application recovery. Therecovery box appears.

7 Click Application Installation or DriverInstallation, and then click Next.

8 Select the driver or application program toinstall, and then click Install.


10 Repeat steps 7 through 9 to install otherdrivers or applications.

11 When you have finished recoveringapplications or drivers, close the ApplicationRecovery program. Then click Start, clickTurn Off Computer, and click Restart torestart the PC.

Warning: Do not skip this last step!You must restart the computer when youare finished recovering applications ordrivers.

System RecoveryWhen other methods of repairing your systemsoftware (like System Restore or ApplicationRecovery) fail, you may want to use theHP Pavilion System Recovery program as alast resort to reinstall the software.

When needed, you can reinstall the operatingsystem and the application software that wasoriginally installed on the computer at the factoryby using the System Recovery program.

Warning: The HP Pavilion SystemRecovery program will delete any dataor programs that you installed afterpurchase. Be sure to back up anydata that you want to keep onto aremovable disc.


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The System Recovery program uses a specialrecovery partition on the hard disk that storesan image of the original software. This makesrecovery convenient, without the need to haveor use a System Recovery CD.

Note: The system recovery image is in a partition areaof the hard drive; this disk space is not availablefor your use.

In the unlikely event that you replace the harddrive, or somehow damage the data in thespecial recovery partition on the hard drive,you must contact HP Support for help.

To contact HP Support, see the Support Guide,included in the computer documentation, forthe HP Customer Care telephone number.

To start System Recovery:

1 Disconnect all peripheral devices from thePC except the monitor, the keyboard, and themouse.

2 Do one of the following:

� If the computer responds: click Start on thetaskbar, choose All Programs, chooseHewlett-Packard, choose hp pavilionpc tools, and click hp pc systemrecovery. Continue with step 5.

Or� If the computer does not respond, press

and hold the On button until the computerturns off. Continue with step 3.

3 Wait a few seconds and then press theOn button to turn the computer on.

4 During the startup, do the following to enterthe System Recovery program:

When the blue screen with the HP Invent logoappears, press the F10 key on the keyboard.(You have only a few seconds to press theF10 key before the normal startup processcontinues.)

5 Wait until the System Recovery box appearsasking Do you really want to start HP PCSystem Recovery?


6 Click Yes to continue with the recoveryprocess.


8 Complete the computer startup, and finish theregistration process. Then reconnect allperipheral devices.

Freeing Up Space onYour Hard Disk DriveThe PC comes with a hard disk drive.Depending on your model, the hard disk drivehas 20 gigabytes (GB) to more than 160 GB oftotal disk space. The PC comes with preloadedsoftware programs and a partition within thehard disk drive that takes up a certain amountof space on the hard disk drive.

Note: The system recovery image is in a partition areaof the hard drive; this disk space is not availablefor your use.

The partition:

� Houses a backup version of the operatingsystem and the programs included withthe PC.

� Takes up about 5 GB of hard disk space,reducing the total amount of space availablefor your use.

� Replaces the need for system and applicationrecovery CDs.

Use the following procedures to:

� View the amount of used and free disk spaceby using the System Tools Disk Management.

� Uninstall unneeded programs.� Use the Disk Cleanup utility.� Reinstall programs that came with the PC.


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Displaying Hard Disk SpaceTo view the amount of space on the hard disk:



3 Click Performance and Maintenance, ifpresent.

4 Double-click Administrative Tools.

5 Double-click Computer Management. TheComputer Management window opens.

6 Double-click Storage.

7 Double-click Disk Management (Local).

Information displays for each drive on your PC.You may need to scroll the window to the right tosee the capacity and the free space sizes.

Increasing AvailableHard Disk SpaceYou can free up space on the hard diskby uninstalling programs or by using theDisk Cleanup utility to remove unneeded files.

To uninstall programs:

1 Click Start.


3 Double-click the Add or RemovePrograms, if present.

4 Click the program, and then click theChange/Remove button.

5 Click OK when the confirmation windowopens.

6 Repeat steps 4 and 5 for each program youwant to remove.

7 Click Close.


To use the Disk Cleanup utility:

1 Click Start.


3 Choose Accessories.

4 Choose System Tools.

5 Click Disk Cleanup. Wait for the calculationsto complete.

6 Select the files you want to delete, and clickOK, and then click Yes.

Reinstalling ProgramsYou can reinstall most programs that came withyour PC except the try-and-buy HP LearningAdventure programs.

Note: HP Learning Adventure programs are not includedin all models.

For programs that came on CDs or DVDs, justreinsert the disc and follow the onscreeninstructions.

For preinstalled programs, follow the steps in“Application Recovery“ on page 75.


Index

Aadjusting microphone volume, 25adjusting speaker volume, 23, 70All Programs, xviiAmerica Online, troubleshooting, 73Application Recovery, 75Application Recovery warning, 76autoscrolling, mouse, 14available hard disk space

checking, 78increasing, 79

Bback connectors, 61box contents, ivbrowsing the Internet, 33buttons

Eject, 47E-Mail, 20Help, 20HP, 20

mouse, 13mouse scroll wheel, 13Mute, 21Off. See shutting down

computerOn, 5Power, 5Print, 20Search, 20special keys, 17Standby, 20Start, 9

Ccarpal tunnel syndrome, 8CD/DVD

country/region codes forDVD, 56

handling, 49inserting, 47keyboard button, 21

opening drive, 47playing music, 49removing, 48, 72terminology for DVD, 55using correct DVD disc, 58

cd-writer driveplaying, 52recording, 52writing to, 53

chassis, symbols, 63combo drive, 57components, 5computer

Application Recovery, 75damage warning, 69hibernation mode,

automatic, 29hibernation mode, manual, 28no sound, 70not working, 71problem turning on, 69

Index


replacement parts, 42service locations, 42setting it up, 5, 8settings, 9sleep mode. See hibernation

modestandby mode, about, 27standby mode, automatic, 29standby mode, manual, 27System Recovery, 75System Restore, 75troubleshooting, 69turning off, 26turning on, 5upgrading internal parts, 4

Connect button, 40connecting

Ethernet adapter, 36external components, 59phone line, 39to a Web site, 41to the Internet, 40

connectorsPC back, vii, 61PC front, viii, 60symbols on chassis, 63

Control Panel, opening, 9corrupted software, 75country/region code warning, 57country/region codes for DVD, 56

Ddesktop, xidesktop tour, xviiidevice not working, 70Disk Cleanup utility, 79domain name, 33drivers

finding, xviiupdating, 41

DVDcountry/region code

warning, 57country/region codes, 56discs, 58Help, 54inserting, 47keyboard button, 21opening drive, 47playing, 53

removing, 48terminology, 55

EEasy Internet Sign-up, x, 39Eject button, 47e-mail

address, 33keyboard button, 20receiving, 44sending, 44tour, xviiiusing Outlook Express, 45

erased software, 75error

disk, 74invalid media, 74

Ethernet adapter, connecting, 36external components,

connecting, 59

Ffaxes, standby mode, 27freeing up hard disk space, 78front connectors, 60


Index

Hhard disk cleanup, 79hard disk drive, freeing up

space, 78hard disk space

available, 79increasing, 79

HelpMusicMatch Jukebox, 50on the Web, 42over the telephone, 7Windows Media Player, 52

Help and Support, xivopening, 11

Help button, 20hibernation mode, 27, 28

automatic, 29manual, 28

high-speed Internet connection, 36home Web page, 41HP button, 19hp cd-writer drive

playing, 52recording, 52writing to, 53

HP Center, xii, 10, 65re-enabling, 68toolbar, 66turning off service, 67Updates from HP Messages, 65

HP driversfinding, xvii, 41updating, 41

hp dvd writer, 58hp dvd writer drive, 58

using correct disc, 58HP Instant Support, 11, 12HP Pavilion

learning to use, xv, 9HP Pavilion PC Tools, xvii, 64HP Picture Toolkit button, 20HP RecordNow program, 53HP Tour Guide, xviii, 64HP Web site, 41

finding service locations, 42getting replacement parts, 42Windows XP Help, xx, 4

IInstant Support, 11, 12

Internetabout, 31browser programs, 40browsing the Web, 33connecting to, 34, 40Easy Internet Sign-up, x, 39finding an ISP, 39high-speed connection, 36ISP-provided browser, 40keyboard button, 20searching the, 33signing up with an ISP, 39

Internet Service Provider (ISP),defined, 32

Internet tour, xviiiintroduction, 3invalid media error, 74inventory checklist, iv

Kkeyboard

features, 18reconfiguring buttons, 22troubleshooting, 72, 73types of buttons, 19


keyboard keysalphanumeric, 15arrow, 16function, 16numeric, 17

Llogging off, 9

Mmanuals

online, 4, 42, 43messages from HP, turning off, 67microphone, 24

adjusting volume, 25Microsoft XP Help, xxi, 4modem, setting up, 34monitor, 5monitor, troubleshooting, 71mouse

autoscroll feature, 14buttons, 13left-handed, 13optical, 12panning feature, 14

roller ball, 12scroll wheel button, 13scrolling, 13troubleshooting, 74using, 12

MPEG video, playing, 58music

Help in MusicMatchJukebox, 50

Help in Windows MediaPlayer, 52

keyboard button, 21MusicMatch Jukebox, 21, 49playing, 49, 51Windows Media Player, 51

Mute button, 21

NNet. See Internet, aboutnetwork cable warning, 37network interface adapter

about, 36connecting, 36

network interface card, 36NIC, 36

no sound, 70non system disk error, 74

OOff button. See shutting down

computerOn button, 5online manuals, 4, 42, 43onscreen guides, 64operating system, 9operating system help, xxi, 4Outlook Express

receiving e-mail, 46sending e-mail, 45

Ppanning, scrolling mouse, 14peripherals, 5playing DVD movies, 53

disc types, 58Power button, 5power management settings,

modifying, 29Print button, 20

not working, 72


Index

printer, troubleshooting, 70problem

computer not working, 71DVD-R disc not working, 58DVD-RW disc not working, 58error message, 74keyboard, 72, 73monitor, 71mouse, 74no sound, 70printer, 70troubleshooting, 69turning on computer, 69

problem resolutionHP Instant Support, 12troubleshooting, xv, 69

product notices, 65

Rreceiving e-mails, 44reconfiguring keyboard buttons, 22recovering system, 75region code, 56registering with HP, ix, 6reinstalling software, 75, 76, 80

removing unneeded software, 79repetitive strain injury (RSI), 8replacement parts, 42restoring system, 75RJ-45 port, 37

Ssafety warnings, 1saving electricity, 27scrolling mouse, 13Search button, 19searching for files or folders, 9searching the Internet, 33selecting programs or documents, 9sending an e-mail, 44service locations, 42setting up computer, 5, 8settings

viewing or changing, 9Volume Control, 24

shortcut icons, xishutting down computer, 26sleep mode. See hibernation modesoftware

corrupted, 75

erased, 75finding, xviireinstalling, 75, 76, 80uninstalling, 79updating, 41

solving common problems, 69sound, troubleshooting, 70speaker volume, adjusting, 23Standby button, 20standby mode

about, 27automatic, 29manual, 27

Start button, 9Start Here, iiiStart menu contents, xiii, 9starting HP Center, 66starting WinDVD, 54Support telephone

numbers, xix, 4, 7support updates, xii, 4surface, using mouse on, 12symbols on chassis, 63System Recovery, 75, 77System Recovery warning, 76


System Restore, 75system updates, 65

Ttaskbar, Windows, 9technical specifications, 41technical support, 41terminology for DVD, 55tips, 65tour

desktop, xviiie-mail, xviiiInternet, xviiisoftware, xviii

Tour Guide, xviii, 64tours in Help and Support, 11troubleshooting, xv, 69turning off, computer, 26turning on computer

first time, 5troubleshooting, 69

tutorials in Help, 11

Uuninstalling software, 79

updates from HP, xii, 65updating

drivers, 41software, 41system, 65

Upgrading and Servicing the PCguide, 4

URLdefined, 32using, 41

using a microphone, 24using the computer, 9

VVCD program, 58viewing onscreen guides, 64virus protection, 7voltage requirements, 1voltage warning, 69volume

adjusting, 23, 70adjusting microphone, 25controls, 21show volume icon on

taskbar, 23

Volume Control settings window, 24

Wwarranties, 42warranty, xix, 7warranty warning, 69Web. (See also Internet)

browser programs, 40defined, 32page, 32searching the, 33site, 41

Windows, 9Windows Media Player, 51

Help, 52Windows XP

device drivers, 41, 70Help, xxi, 4

WinDVDcontrol panel, 55starting, 54

working in comfort, 8World Wide Web (WWW),

defined, 32

click this

• hp registration Register your computer with HP

• hp tour guide View a tour about your PC, the Internet, and e-mail

• help and support Get help with using your PC, and answers to frequently asked questions

• hp center View information tickers, receive HP updates, and view special offers

• my software choice Find special software offers through a Web site for HP Pavilion owners

• musicmatch jukebox Listen to your music CDs and get music information online

• easy internet sign-up Select an Internet Service Provider (ISP)

© Hewlett-Packard Company 2002all rights reserved

Documents

hp pavilion home pc - HP® Official Siteh10032. HP Pavilion home PC brochure (select models) ... dvd-rom or hp dvd writer drive ... personal finance, music, and entertainment. Alerts