hp LaserJet 9500

Color Printer Training

Toner cartridges (print cartridges)Toner cartridges (print cartridges)

Open the front doors.

Toner cartridges (print cartridges)Toner cartridges (print cartridges)

Rotate the blue lever clockwise.

Toner cartridges (print cartridges)Toner cartridges (print cartridges)

Pull the toner cartridge out.

Note If necessary, repeat these steps for the other three toner cartridges.

Process cartridges (image drums)Process cartridges (image drums)

Note Image drums must be placed face-down on a flat, clean surface.

Rotate the green lever clockwise.

Process cartridges (image drums)Process cartridges (image drums)

Rotate the blue dial counterclockwise.

Open the process cartridge door.

Process cartridges (image drums)Process cartridges (image drums)

Pull the process cartridge out.

Process cartridges (image drums)Process cartridges (image drums)

Waste toner bottle (toner collection bottle)Waste toner bottle (toner collection bottle)

Hold the top of the waste toner bottle and pull it out.

Transfer cleaner (cleaning blade)Transfer cleaner (cleaning blade)

Rotate the blue lever down.

Pull out the transfer cleaner.

Transfer cleaner (cleaning blade)Transfer cleaner (cleaning blade)

Jam-clearing locationsJam-clearing locations

Clearing jams from the input-tray areasClearing jams from the input-tray areas

Follow these directions to clear jams in tray 1.1 Remove all of the media loaded in tray 1.2 Pull the media toward you and out of tray 1. Make sure that you have removed any pieces of torn media.3 Open and close the upper right door to reset the printer.4 Load media in tray 1.5 Slide the media width guides to the appropriate size marked on the tray.

Jam in tray 1

Clearing jams from the input-tray areasClearing jams from the input-tray areas

Follow these directions to clear jams in tray 2 or tray 3.1 Open the tray until it stops. If you hear the sound of media tearing, stop and look for the jammed media. Make sure to check the upper right side of the cavity behind the tray. To minimize tearing, remove the jammed media by pulling it to the left.2 Remove any other jammed media from this area by pulling the media to the left. Make sure that you have removed all of the pieces of torn media.3 Open the upper right door.4 Remove any jammed media from this area. Make sure that you have removed all of the pieces of torn media.5 Close the upper right door.6 Close the tray.

Jam in tray 2 or tray 3

Clearing jams from the input-tray areasClearing jams from the input-tray areas

Follow these directions to clear jams in tray 4.1 Open tray 4. If you hear the sound of media tearing, stop and look for the jammed media. Make sure to check the upper right side of the cavity behind the tray. To minimize tearing, remove the jammed media by pulling it to the left.2 Remove any jammed media from this area. Make sure that you have removed all pieces of torn media.3 Close tray 4.4 Open the vertical transfer door and check for jammed media in this area.5 Close the vertical transfer door.6 Open the lower right door and check for jammed media in this area.7 Close the lower right door.

Jam in tray 4

Clearing jams from the door areasClearing jams from the door areas

Jam inside the lower right door

Follow these directions to clear jams in lower right door area.1 Open the lower right door.2 Pull the jammed media up and out of the printer. Make sure that you have removed any pieces of torn media.3 Close the lower right door to reset the printer.

Follow these directions to clear jams in lower left door area.1 If an optional output device is installed, move it away from the printer. To do this, stand on the left side of the output device and pull the device straight toward you.2 Open the lower left door.3 Pull the jammed media up and out of the printer. Make sure that you have removed any pieces of torn media.4 Close the lower left door. If an optional output device is installed, push itback into place.

Clearing jams from the door areasClearing jams from the door areas

Jam inside the lower left door

Clearing jams from the door areasClearing jams from the door areas

Follow these directions to clear jams behind the upper right door.1 Remove all of the media that is loaded in tray 1.2 Open the upper right door.3 If the jammed media is visible, pull it up and out of the printer. Make surethat you remove any pieces of torn media.4 Close the upper right door.5 Load media in tray 1.6 Slide the paper guides to the appropriate size that is marked on the tray.

Jam inside the upper right door

Clearing jams from the door areasClearing jams from the door areas

Follow these directions to clear jams behind the upper right door or in the front door area.1 Remove all the media that is loaded in tray 1.2 Open the upper right door.3 If the jammed media is visible, pull it up and out of the printer. Make sure that you remove any pieces of torn media, and then go to step 9. If thejammed media is not visible, leave the upper right door open and go to step4.

Jam inside the upper right door or inside front doors