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How to use your HP documentation

This guideUse this guide to quickly and easily set up and install the software for your new HP LaserJet 1100. You can find the following information in this guide:

● Hardware setup information (fold-out cover)

● Package contents (fold-out cover)

● Installing the software

● Printer components

● Printer control panel lights

● Troubleshooting common issues

● Service and support

● FCC compliance

● Acknowledgments

● Warranty

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The online help and online user guideThe online help is a comprehensive source of information, designed to help you learn about the software included with your HP LaserJet 1100 printer or your Copier/Scanner for the HP LaserJet 1100. The online help provides step-by-step instructions for the many tasks the software enables you to perform.

The online user guide is a comprehensive source of information, designed to help you learn how to use your HP LaserJet 1100 printer or your Copier/Scanner for the HP LaserJet 1100. The focus of this guide is hardware.

Accessing the online help and user guide

You can access the online help and user guide via the following:

● CD-ROM: Online user guide only.

● Document Assistant: Access from the main screen under Tools. (Document Assistant is not available for Windows 3.1x operating systems.)

● LaserJet Document Desktop: Access from the main screen under Help.

● Program Group:

• Windows 9x & NT 4.0: Click Start, Programs, HP LaserJet 1100, and then HP 1100 User Guide or Online Help.

• Windows 3.1x: From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click HP 1100 User Guide or Online Help.

LaserJet 1100 TutorialThe LaserJet 1100 Tutorial enables you to quickly learn about the features and benefits of using the copying and scanning functionality of the optional HP LaserJet 1100A Printer•Copier•Scanner.

Accessing the LaserJet 1100 Tutorial

Program Group:

● Windows 9x & NT 4.0: Click Start, Programs, HP LaserJet 1100, and then LaserJet 1100 Tutorial.

● Windows 3.1x: From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click LaserJet 1100 Tutorial.


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Installing the software

GeneralBefore installing the software, verify the following:

● At least 8 MB or more of RAM is installed on your PC (16 MB recommended).

● There is at least 20 MB of free hard disk space on your PC.

● All applications are closed on your PC before beginning installation. (A system reboot may be required after the software is installed.)

• Windows 9x & NT 4.0: No icons should appear on the taskbar.

• Windows 3.1x: Press Alt+Tab. Only the Program Manager should appear.

Windows ® 9x & NT® 4.01 Insert the CD into the disk drive on your PC. The installation will

automatically begin.

• If the installation does not automatically begin, click Start, and then click Run. Type D:\setup in the command line. If your CD drive is not D, type the correct drive letter.

• If you are installing from diskettes rather than the CD, click Start, and then Run. Type A:\setup in the command line. If your diskette drive is not A, type the correct drive letter.

2 Follow the instructions on the screen to complete the installation.


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Windows 3.1x1 Insert the CD into the disk drive on your PC.

2 In the Windows Program Manager screen, pull down the File menu and click Run.

3 Type D:\setup in the command line (D=the letter for your CD drive).

• If you are installing from diskettes rather than the CD, type the letter for your drive in place of D.

4 Follow the instructions on the screen to complete the installation.


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Printer components

Note Printers that require 110-127 volts of power do not have a power switch. Unplug the printer to turn it off.

1. Printer control panel2. Paper supports3. Paper input tray4. Single-sheet paper input tray5. Paper guides6. Paper-output lever7. Straight-through output path8. Printer door9. Paper output bin

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Printer control panel lights

The control panel lights indicate the status of your printer.

Printer control panel light messages

Light status Condition of the printer

Description and required action

PowerSave mode(or the power is disconnected)The printer uses Sleep mode to conserve power.

Pressing the Go button on the printer control panel, or printing, will awaken the printer from PowerSave mode. Check the power cord if the above actions do not generate a response (and the power switch on 220-240 volt printers).

ReadyThe printer is ready to print.

No action is necessary; however, if you press and release the Go button on the printer control panel, a self-test page will print.

ProcessingThe printer is receiving or processing data.

Wait for the job to print.

Buffered dataThe printer memory is retaining unprinted data.

Press and release the Go button on the printer control panel to print the remaining data.

Symbol for “light off”

Symbol for “light blinking”

Symbol for “light on”

Light status legend


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Manual feedThe printer is in manual feed mode.

Check that you have loaded the correct paper, then press and release the Go button on the printer control panel to print. If you do not want to be in manual feed mode, change the setting from your printer properties.

Door open, no toner cartridge, or paper jamThe printer is in an error state.

Check the following:● The printer door is closed.

● The toner cartridge is correctly installed in the printer.

● There are no paper jams.

Paper outThe printer is out of paper.

Load paper into the printer.

Memory outThe printer ran out of memory in the middle of a print job.

The page being printed may have been too complex for the memory capacity of the printer. Press and release the Go button to print.

Reset/Printer initializationThe printer memory is being reset and all previously sent print jobs are being purged. Or, a printer initialization is taking place.

No action is necessary. However, you can reset the printer if you press and hold the Go button for 5 seconds.

Fatal errorAll lights are on.

● Reset the printer.

● Turn the printer off and then back on.

● Contact HP Support.

Printer control panel light messages (continued)

Light status Condition of the printer

Description and required action


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Troubleshooting common issues

1 Basic troubleshooting checks:

• Connect power to the printer and print a self-test page by pressing and releasing the Go button while the printer is in Ready status. This verifies the power cord is working correctly, power is on, and the toner is correctly installed with the protective tape removed.

• Send a print job from a software application on your PC to your HP LaserJet 1100 printer. This verifies the software installation and communication to the printer.

2 If the software installation failed without errors or if you cannot print from the PC, verify the following:

• Verify that all applications are closed.Windows 9x: Press Ctrl+Alt+Del. All programs except Systray and Explorer should be closed. If not, close them by selecting one at a time and clicking End Task.

• Reinstall the software using the method described in “Installing the software.”

• Reboot your PC.

Continued on next page.


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3 If the software installation fails in step 2, try installing the software using the following method:

● Alternate software installation for Windows 9x & NT 4.0

1 Close all software currently open on your PC.

2 Click Start, select Settings, and then select Printers.

3 Double-click Add Printer.

4 Windows NT 4.0 only: select appropriate LPT port.

5 Click Next until you come to the list of Printer Manufacturers.

6 Click Have Disk.

7 Enter “<language>\drivers\OS”<language> being whatever language you want to select.

8 Click Next, and then click Next again.

9 Remove the CD (or diskettes) when the installation is complete.

● Alternate software installation for Windows 3.1x

1 Close all software currently open on your PC.

2 From the Program Manager, open the Main group.

3 Open the Control Panel, and then open Printers.

4 Click Add. A list of printers will appear on your screen with Install Unlisted or Updated Printer highlighted.

5 Click Install.

6 Click Have Disk, and then enter “<language>\drivers\OS”<language> being whatever language you want to select.

7 Follow the instructions on your screen to complete the installation.

8 Remove the CD (or diskettes) when the installation is complete.


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Clearing printer paper jams

Occasionally, paper can become jammed while printing. Following is a list of some possible causes:

● The media was loaded incorrectly.

● The paper-output lever was adjusted while a job was printing.

● The printer door was opened while a job was printing.

● The media being used does not meet HP specifications.

● The media used was smaller than 76.2 x 127 mm (3 x 5 in.).

Paper input tray areas

Pull the page from the paper input tray side until it is fully removed.

Paper output paths

If the page is sticking out of the paper output path, pull it until it is fully removed.

NoteLoose toner may remain in the printer after a paper jam. This will clear after a few sheets have printed.


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Printer paper jams

If the scanner is attached to the printer, it may be necessary to pull the printer to the edge of the work space to enable full extension of the printer door.

1 Open the printer door. If the paper can be removed without removing the toner cartridge, go to step 3. Otherwise, continue with step 2.

2 Remove the toner cartridge and place it aside, covering it with a piece of paper.

CAUTIONPaper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into fabric.

CAUTIONTo prevent damage to the toner cartridge, do not expose the toner cartridge to light for more than a few minutes. Cover it with a sheet of paper.

3 With both hands, grasp the side of the paper that is most visible (this includes the middle), and then carefully pull it free from the printer.

NoteIf the paper tears, see “Removing torn pieces of paper from the printer.”

4 After the jammed paper has been removed, replace the toner cartridge and close the printer door.

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Removing torn pieces of paper from the printer

A piece of jammed paper can tear while being removed. Use the following procedure to remove any small pieces of paper left in the printer.

1 Make sure the toner cartridge is installed and the printer door is closed.

2 Turn the printer off and then back on. As the printer restarts, the rollers will advance the piece(s) of paper.

NoteTo turn the power off, unplug the power cord. Plug the power cord back in to turn the printer on.

3 Open the printer door and remove the toner cartridge.

4 Remove the piece(s) of paper.

5 Reinstall the toner cartridge and close the printer door.

If the paper is still not accessible, repeat steps 1 through 5.

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Service and support

World Wide Web URL: http://www2.hp.com

FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Reference Appendix A of the User Guide (online or hard copy version) for the Regulatory Compliance statements, including the FCC compliance declaration.

Acknowledgments

Windows and Windows NT are U.S. registered trademarks of Microsoft corporation.

Warranty

You can find detailed warranty information in the HP LaserJet 1100 Online User Guide.


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HP LaserJet 1100 - Hewlett Packardh10032. · HP LaserJet 1100. The online help provides step-by-step instructions for the many tasks the software enables you to perform. The online