HP Ink Supplies - Installing Ink Cartridges for Your HP Printer This document is for all HP inkjet printers.

This document provides steps to install the ink cartridges for your printer. Find the illustration that

matches your ink cartridge number to for steps to install the ink cartridges.

For detailed ink cartridge installation steps for your printer, go to HP Customer Support, type your

printer model number (if prompted), and then search for the document on how to replace the ink

cartridges.

HP 711 ink cartridges

Figure : Installing HP 711 ink cartridges

HP 913, 970, 971, 972, 973, 974, 975, and 976 ink cartridges

Figure : Installing HP 913, 970-976 ink cartridges

HP 932, 933, 950, 951, 952, 953, 954, 956, 957, 958, and 959 ink cartridges

Figure : Installing HP 932, 933, and 950-959 ink cartridges

HP 960 ink cartridges

Figure : Installing HP 960 ink cartridges

HP 178, 364, 564, 655, 670, 685, 862, 902-909, 920, 922, 934, and 935 ink cartridges

note:

This illustration shows a five cartridge system, but the steps are the same for a four cartridge system.

Figure : Installing HP 178, 364, 564, 655, 670, 685, 862, 902-909, 920, 922, 934, and 935 ink cartridges

HP 02, 177, 363, and 801 ink cartridges

Figure : Installing HP 02, 177, 363, and 801 ink cartridges

All other ink cartridges

This section covers the following ink cartridge types: HP 110, 121, 122, 129, 130, 131, 132, 134, 135,

136, 138, 140, 141, 21, 22, 27, 28, 300, 301, 336, 337, 338, 339, 342, 343, 344, 348, 350, 351, 46, 54, 56,

57, 58, 59, 60, 61, 62, 63, 650, 662, 675, 678, 702, 703, 704, 74, 75, 802, 816, 817, 818, 850, 851, 852,

853, 854, 855, 857, 858, 860, 861, 900, 901, 92, 93, 94, 95, 96, 97, 98, and 99.

Follow the steps in the illustration that looks most like your printer.

Figure : One cartridge systems

Figure : Two cartridge systems with latches

Figure : Two cartridge systems with no latches

Figure : Three cartridge systems

HP Inkjet Supplies - Storing and Handling Ink Cartridges For best results, use genuine HP cartridges and follow these guidelines:

Keep ink cartridges sealed in the original package until they are installed. Store at temperatures between -15 and 35 degrees Celsius (5 and 95 degrees Fahrenheit).

To keep cartridges from drying out, always turn the printer off using the Power button, and wait until the Power light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position.

If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. Outside of the printer, if unprotected, cartridges begin to dry out. If the printer uses separate ink cartridges and printhead, the printhead can be damaged if cartridges are not installed.

If you must store a cartridge outside of the printer, follow the guidelines in “Storing Opened Cartridges and Printheads”.

When it is time to dispose of a cartridge, visit hp.com/recycle to learn about the HP Planet Partners Return and Recycling program and order free return shipping materials (not available in all countries).

HP Inkjet Printers - Dynamic Security Enabled Printers Certain HP printers use ink cartridges that have security chips. Cartridges using a non-HP chip* might not

work, and those that work today might not work in the future.

As is standard in the printing business, HP has a process for authenticating cartridges. HP continues to

use security features to protect the quality of our customer experience, maintain the integrity of our

printing systems, and protect our intellectual property. These features include authentication methods

that change periodically and may prevent some third-party supplies from working now or in the future.

HP printers and original HP cartridges deliver the best quality, security and reliability. When cartridges

are cloned or counterfeited, the customer is exposed to quality and potential security risks,

compromising the printing experience.

*Non-HP Chips: Non-HP chips are electronic chips on cartridges that are not produced or validated by

HP. HP cannot guarantee that these chips work in your printer now or in the future. If you are using a

non-original HP cartridge, please check with your supplier to ensure your cartridge has an original HP

security chip.

How HP displays ink volume data

Ink volume (millilitre) information is meant to supplement the published page yield information.

For ink cartridges and compatible Deskjet, Photosmart and Officejet printers introduced since

July 2005, the ink volume information is based on the volume of ink filled in the cartridge when

it is manufactured rather than extracted ink volume. For inkjet cartridges used in printers

introduced before July 2005, the ink volume information is based on the extracted ink volume.

For DesignJet and PageWide XL ink cartridges the ink volume information on the packaging is

based on the volume of ink filled in the cartridge when it is manufactured rather than extracted

ink volume. For cartridges used for other commercial and industrial use, such as Latex, the ink

volume information is based on the extracted ink volume.

HP does not recommend using ink volume a sole basis of comparison between printers using

different types of cartridges. Different printing systems may use ink very differently (see How

ink is used for more details). Comparing printing systems based on ink volume alone may be

inadequate. Customers may find ink volume, along with page yield, to be a useful basis for

comparison.

How HP displays ink volume data

Ink volume (millilitre) information is meant to supplement the published page yield information.

For ink cartridges and compatible Deskjet, Photosmart and Officejet printers introduced since

July 2005, the ink volume information is based on the volume of ink filled in the cartridge when

it is manufactured rather than extracted ink volume. For inkjet cartridges used in printers

introduced before July 2005, the ink volume information is based on the extracted ink volume.

For DesignJet and PageWide XL ink cartridges the ink volume information on the packaging is

based on the volume of ink filled in the cartridge when it is manufactured rather than extracted

ink volume. For cartridges used for other commercial and industrial use, such as Latex, the ink

volume information is based on the extracted ink volume.

HP does not recommend using ink volume a sole basis of comparison between printers using

different types of cartridges. Different printing systems may use ink very differently (see How

ink is used for more details). Comparing printing systems based on ink volume alone may be

inadequate. Customers may find ink volume, along with page yield, to be a useful basis for

comparison.

HP’s recommendation

Keep in mind that page yield is just one component of cost, and that factors such as quality,

reliability, productivity, and efficiency affect cost as well. Products that work reliably will

ultimately save you time and money. When you choose an inkjet printer, make sure you consider

your individual printing needs.

What is Individual yield versus a composite Yield for color cartridges?

An individual yield for a given color cartridge is the individual calculated page yield of a given

color cartridge as demonstrated by testing using the ISO methodology, based on a minimum of 9

cartridges tested to end of life.

A composite yield, simply stated, is a weighted average of the individual yields (as demonstrated

by testing using the ISO methodology) of the cyan, yellow and magenta cartridges.

For example, if the ISO test methodology indicates that the individual yields of a given set of

cartridges are 480 for cyan, 500 for magenta, and 520 for yellow, the composite yield would be

499. The Composite yield number helps simplify yield reporting.

HP publishes a 3-color composite page yield for LaserJet printer cartridges. The composite yield

is based upon the ISO 19758 reporting methodology for color printers, which provides for a

single average reporting yield for Cyan, Magenta and Yellow ink cartridges. Black is reported

separately as an individual yield.

Black Cartridge: 16,500 pages / ColorCartridges: 21,000 pages

Example of composite CMY yields

Although yields are calculated for individual cartridges, the yield test itself is conducted with all

of the cartridges installed in the printer. LaserJet Printers are complex systems that may use more

than one color cartridge when printing text and graphics. See How toner is used for more detail.

LaserJet Page Yields

For all LaserJet printers and Multi Functional Products sold, HP publishes page yield data for the

printer function of these devices. For Inkjet printer yields see www.hp.com/go/pageyield.

Page yield data should be used as a starting point for comparison purposes, and not to predict the

exact yield you will get from your HP printer and cartridge. Likewise, the declared yield is not

intended to be the minimum number of pages that the cartridge will print. Rather, page yield data

is meant to estimate the average yield expected from a particular cartridge when measured using

the ISO test methodology in connection with a designated printer system. Individual cartridges

can perform above and below this average due to variation in the cartridge manufacturing

process. Additionally, actual yield varies considerably based on factors such as the content of

printed pages, typical printer job size, the environmental conditions during operation and the

amount of color printing relative to monochrome printing. For more information see How toner

is used.

In recent years, LaserJet Printer and Multi Functional Product yield data has been calculated

using standard ISO test methodologies. The specific ISO/IEC standard used depends upon

whether the printer is a monochrome or color device. ISO provides different methodologies for

testing color and monochrome printer yields. Previous to the introduction of the ISO/IEC yield

methodologies, HP had its own proprietary yield test methodology based on 5% coverage which

used a methodology similar in many ways to the ISO yield methodology.

Some HP printers include an "introductory cartridge" in the printer box, which may print less

than HP replacement cartridges. HP's printer packaging will indicate whether introductory

cartridges are included with the printer.

Search by cartridge number

Example: 60, 35A, CE505A

Go

Search by printer name

Example: 6500, D110A, P1102w

Go

HP monochrome printer declared yield is determined using the ISO/IEC 19752

test methodology

Under the ISO/IEC 19752 testing guidelines, a standard page is printed continuously until the

cartridge reaches end-of-life. An example of the standard page shown is shown below. The

actual test page can be found at www.iso.org/jtc1/sc28.

ISO/IEC 19752 methodology has been used by HP to test monochrome printer yields since its

introduction in 2004. A small number of toner cartridges still being sold by HP provide page

yield based upon HP's 5% coverage methodology. For more information about the declared page

yield of cartridges sold for use with specific HP monochrome printers see

www.hp.com/go/pageyield.

Figure 1: ISO/IEC 19752 Standard Test Page

HP color printer declared yield is determined using the ISO/IEC 19798 test

methodology

Under the ISO/IEC 19798 testing guidelines, a standard set of five pages is printed continuously

until the cartridge reaches end-of-life. The five standard pages shown below consist of a mix of

text and graphics, and a mix of black and color. HP adopted these standards for color printers

that were introduced after the publication of the standard at the end of 2006. Products produced

prior to this continue to use HP's proprietary yield test method.

Actual yield that a customer experiences can vary depending upon the printed content on the

page. Highly "dense" documents, such as the text document below, may cause cartridges to yield

fewer pages than the ISO standard, while less dense ones such as the organisation chart below

will typically cause the cartridge to yield more pages than the standard. The yield you experience

will depend upon a number of factors including the content that you print and the manner in

which you print.

The five standard ISO pages

High density text

Org Chart