HP EliteBook 2570p Notebook PC

Maintenance and Service Guide

Copyright 2012 Hewlett-PackardDevelopment Company, L.P.

Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. Intel and Core areU.S. registered trademarks of IntelCorporation. Microsoft, Windows, andWindows Vista are U.S. registeredtrademarks of Microsoft Corporation. SDLogo is a trademark of its proprietor.

The information contained herein is subjectto change without notice. The onlywarranties for HP products and services areset forth in the express warranty statementsaccompanying such products and services.Nothing herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errorsor omissions contained herein.

Second Edition: October 2012

First Edition: June 2012

Document Part Number: 677272-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact theskin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the ACadapter comply with the user-accessible surface temperature limits defined by the InternationalStandard for Safety of Information Technology Equipment (IEC 60950).

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Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 9

Display ................................................................................................................................... 9Buttons and fingerprint reader (select models only) ..................................................................... 10Keys ..................................................................................................................................... 12Lights .................................................................................................................................... 13TouchPad .............................................................................................................................. 14Front ..................................................................................................................................... 15Left side ................................................................................................................................ 16Rear ..................................................................................................................................... 17Right side .............................................................................................................................. 18Bottom .................................................................................................................................. 19

3 Illustrated parts catalog .................................................................................................. 21

Service tag ............................................................................................................................ 22Computer major components ................................................................................................... 23Display assembly subcomponents ............................................................................................. 29Cable Kit .............................................................................................................................. 31Mass storage device ............................................................................................................... 32Plastics Kit ............................................................................................................................. 33Miscellaneous parts ................................................................................................................ 34Sequential part number listing .................................................................................................. 35

4 Removal and replacement procedures ............................................................................ 43

Preliminary replacement requirements ....................................................................................... 43Tools required ......................................................................................................... 43Service considerations ............................................................................................. 43

Plastic parts ............................................................................................. 43Cables and connectors ............................................................................. 43Drive handling ......................................................................................... 44

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Grounding guidelines .............................................................................................. 44Electrostatic discharge damage .................................................................. 44

Packaging and transporting guidelines ........................................ 46Component replacement procedures ........................................................................................ 48

Service tag ............................................................................................................. 48Computer feet ......................................................................................................... 49Battery ................................................................................................................... 50SIM ....................................................................................................................... 51Service cover .......................................................................................................... 52Memory module ...................................................................................................... 53Bluetooth module .................................................................................................... 54Speaker assembly ................................................................................................... 56Optical drive .......................................................................................................... 57Hard drive ............................................................................................................. 58Fan ....................................................................................................................... 60WWAN module ..................................................................................................... 61WLAN module ........................................................................................................ 65Modem module ....................................................................................................... 68Keyboard ............................................................................................................... 69RTC battery ............................................................................................................ 72Base enclosure ........................................................................................................ 74System board ......................................................................................................... 79Heat sink ................................................................................................................ 81Processor ............................................................................................................... 84Fingerprint reader board .......................................................................................... 86Top cover ............................................................................................................... 87Function button board .............................................................................................. 89Power button board ................................................................................................. 91Smart Card reader assembly .................................................................................... 92Display assembly subcomponents .............................................................................. 95

5 Computer Setup (BIOS) and Advanced System Diagnostics ............................................ 105

Windows 8 ......................................................................................................................... 105Using Computer Setup ........................................................................................... 105

Starting Computer Setup ......................................................................... 105Navigating and selecting in Computer Setup ............................................. 106Restoring factory settings in Computer Setup .............................................. 107Updating the BIOS ................................................................................. 107

Determining the BIOS version ................................................... 107Downloading a BIOS update ....................................................