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How would SAP Retail affect my business?

by Mark Everson

The set of SAP Retail solutions are out of the box solutions aimed specifically at all Retailers in the

market. Over the last 5 years, SAP has invested in the core E RP Retail solutions along with building

solutions that can integrate with the core or stand by themselves. These are Merchandise and Assortment

Planning, Forecasting and Replenishment, POS Data Mart, EPOS point of sales systems, Workforce Management,

Price Optimization and Customer Loyalty solutions which overall make up a strong package to cover all retail

scenarios.

So SAP has the processes covered but what does this mean for a retailer who is looking to implement these

solutions?

Well first of all there are som e inherent themes with SAP that are s tandardization, integration and data in tegrity.These alone will test your resolve as SAP demands users to follow processes whose foundation is very much built

on these themes and therefore requires a level of support not normally seen with less structured or some point to

point solutions.

For example, Master Data is critical to ensure accuracy and integrity of the process so this forms one of the bases for 

the SAP solution. But what this means to a retailer is the formation of a data group to ensure that the information

being loaded into SAP is complete, accurate and timely. On top of this there are normally more elements of data

required in SAP than other solutions due to the integration of all the processes within the solutions - this is not a

solution where you can change the pack size in the warehouse processes to suit yourself!

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inventory was achievable while also increasing in store availability by nearly 25% for the sampled items.

Another aspect of the SAP solutions is the availability of standard reporting content through the BW solution. Specific

retail content has been developed by SAP to give out of the box reporting and this can be refined further to your own

requirements. Coupled with SAP Business Objects to give you dashboard reporting and you can visually see what is

happening in your stores hour to hour if necessary.

So SAP Retail comprises some very sophisticated solutions while a well executed implementation will help release

benefits that will drive you to a more profitable result.

  About the Author 

Mark Everson is a Principal Consultant with the Retail CoE. He has more than two decades of rich experience in

Business and IT, with 15 years of SAP experience. Mark is the ramp up coach for SAP F&R projects in the UK and

Head of SAP Retail consulting, UK. Mark will blog on SAP Retail.

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