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How to Use the EDUCAUSE Core Data Service toSupport Student Success
Laurie Heacock • Susan Grajek • Celeste Schwartz • Lou Kompare
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2
This presentation leavescopyright of the content to thepresenter. Unless otherwisenoted in the materials, uploadedcontent carries the CreativeCommons Attribution-
NonCommercial-hareAli!elicense, which grants usage tothe general public with thestipulated criteria.
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PANELISS
National "irectorof "ata, Technology andAnalytics
Achieving the"ream
#ice $resident"ata,%esearch andAnalytics
&"UCAU&
#ice $resident
'T ( '%
)ontgomeryCountyCommunity
College
"irector,'nformationystems andervices
*orain CountyCommunity
College
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'hat is the Core #ata Ser!ice(
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)P *+ I ISS,ES- .+*/
#4'mproving student
outcomes through an
institutional approachthat strategically
leverages technology
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Core #ata Ser!ice 0o1ules
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E#,CA,SE 2enchmarkin" 3eports
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Stu1ent Success echnolo"ies
0aturit% In1e4
1. Leadership and governance+ Committedleadership, investment, formal governance
2. Coa!ora"ion and invoveen"+ Cross-institutional participation and support
$. Advising and s"%den" s%ppor"+'nvolvement and support of faculty andadvising services
4. &rocess and poic'+ leible, documenteddata safeguards
(. )n*ora"ion s's"es+ Needed systems,
integrations, training
+. S"%den" s%ccess ana'"ics+ Analytics are
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/
2
0
1
'nforma onsystems
tudent successanaly cs
Collabora onandinvolvement
Advisingandstudentsupport
*eadership andgovernance
$rocessandpolicy
Absent/ad hoc
Repeatable
Defin d
Managed
Op mized
3verall)aturity+
0.45
Source: 2014D!"A!S"oreData Sur#e$% &&1ins tu ons
Stu1ent Success echnolo"ies 0aturit%
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Stu1ent Success echnolo"ies 0aturit%
'eak
Emer"in"
#e!elopin"
Stron"
E4cellent
*5
**5
665
.75
*5
Percentage of institutions
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Stu1ent Success #eplo%ment In1e4
• A1!isin" center mana"ement
• A1!isin" case mana"ements%stem 8or stu1ent interaction
trackin"
• E1ucation plan
creation9trackin" s%stem
• Cre1it trans8er9articulations%stem
• Aca1emic earl% alert s%stem
• Course9pro"ram
recommen1ation s%stem
• #e"ree au1it
• Stu1ent e4tracurricular acti!ities
mana"ement s%stem
• Stu1ent co:curricular acti!ities
mana"ement s%stem
• Stu1ent sel8:ser!ice re8erral to
social9communit% resources• Stu1ent success anal%tics
1ash;oar1s
• Stu1ent success 1ata
warehouse9operational 1ata
store
No
deployment6/7
&pected
deployment627
'nitial
deployment607
Targeted
deployment617
'nstitution-wide
deployment67
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2asis o8 ser!ice
Core #ata Ser!ice an1 ECA3 research
0aturit% in1ices
measure the capability to deliver IT services
and applications in a given area
culture- process- e4pertise- in!estment- an1"o!ernance
#eplo%ment in1ices
measure stages of deployment for specifictechnologies and services
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Process 8or mem;ers
Complete C"
3rderand
con8gurereports
%eceiveand usereports
'ours Minutes Minutes
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3eports a!aila;le ;% >* .+*6
oan a%r ' n e- epo'en n e-
&-learning 9 9
Analytics 9 9
%esearchComputing 9 9
tudent uccessTechnologies 9 9
'nformationecurity 9 9
'T:overnance 9 n;a
'T%is!)anagement 9 n;a
Cultureof innovation 9 n;a
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1) Build reports
with customized peer groups ondemand
E#,CA,SE 2enchmarkin" 3eports
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2) Benchmark
maturity andtechnologydeployment
E#,CA,SE 2enchmarkin" 3eports
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3) Receive
recommendationsfor improvement
E#,CA,SE 2enchmarkin" 3eports
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< ( A
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