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How to use Remote Desktop and Remote Support

How to use Remote Desktop and Remote Support. What is remote desktop? Remotely control your computer from another office, from home, or while traveling

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Page 1: How to use Remote Desktop and Remote Support. What is remote desktop? Remotely control your computer from another office, from home, or while traveling

How to use Remote Desktop and Remote

Support

Page 2: How to use Remote Desktop and Remote Support. What is remote desktop? Remotely control your computer from another office, from home, or while traveling

What is remote desktop?

Remotely control your computer from another office, from home, or while traveling.

You can use a Windows 95 computer with a remote desktop client installed to remote to a Windows XP computer.

This software package or client can be found on the Windows XP Professional and Windows XP Home Edition product CDs and can be installed on any supported Windows platform

Page 3: How to use Remote Desktop and Remote Support. What is remote desktop? Remotely control your computer from another office, from home, or while traveling

Remote Desktop

Page 4: How to use Remote Desktop and Remote Support. What is remote desktop? Remotely control your computer from another office, from home, or while traveling

What is remote support?

Help from a remote location

A user needs help so you connect remotely

Page 5: How to use Remote Desktop and Remote Support. What is remote desktop? Remotely control your computer from another office, from home, or while traveling

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Important Web Sites

Important Web sites:

http://www.us-cert.gov

http://www.eventid.net

http://unattended.msfn.org/xp/office2003_slipstreaming.htm

http://www.winnetmag.com/Article/ArticleID/19725/19725.html ]

http://support.microsoft.com/kb/816662/EN-US

http://www.microsoft.com/downloads/details.aspx?FamilyID=7821C32F-DA15-438D-8E48-45915CD2BC14&displaylang=en

http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx