How To Upgrade/Downgrade Spirent Test Center Chassis-

Controller 2

10/14/2010

Agenda

Controller 2 Information

Verify Your Support Entitlement

How to look up your Support Entitlement

GUI Administration

Where to go to get your GUI software for Windows, Linux, or Solaris

GUI Software PC Workstation Requirements

Chassis Firmware

Where to go to get your chassis firmware

How to install your chassis firmware

Licensing

How to request for your new license

How to install your new license

Technical Assistance

Who to call for help?

Controller 2 Information

Controller 2 version can be determined by looking at the manufacturing label on the board: CLT-2002A for SPT-2000A , SPT-2000A-HS (2U chassis) or CLT-9002A for SPT-9000A (9U chassis)

OR

by launching your Spirent Test Center application on your computer

connect to your chassis via port reservation menu

go to tools menu, equipment information, then equipment chassis view

scroll all the way to the right and last column will indicate the Controller 2 type and firmware.

Controller 2 - Supports software release 2.20 and later only. Test Modules running older firmware, before 2.20, is not supported.

To check test module firmware version: go to tools menu again, equipment information, then Test Module view. Scroll all the way to the right and last column will indicate the test module firmware.

Note: When the firmware is updated on the Controller 2, it updates the chassis and modules at the same time.

Verify Support Entitlement

A current support entitlement is required to use upgraded software.

Tip: Support entitlement is current if its version date is equal to or later than the software release date associated with the Spirent Test Center upgrade you wish to install.

For example, the support entitlement listed for a chassis expires on 7/23/2010. The software release date is 9/23/2010. We would need to update the support entitlement to be able to use upgraded software.

Verify Support Entitlement, cont…

To look up your Support Entitlement Information

-Launch the Spirent Test Center Application on your computer

-Connect to the chassis that you plan to upgrade

-Select Tools, License Management in the main menu

-Expand the first chassis listing on the All Features Tab

-The chassis column displays the name of each license package and Support Entitlement.

-The Version column displays the date on which the Support Entitlement became effective (format is YYYY.MM)

The information in the Expiration column indicates that the installed package is a licensed version (Permanent) or a demo version (a date)

Scroll down the list of packages in the Chassis column to the first Support Entitlement entry and compare its Version date with the Software release dated displayed in the lower left corner of the Licensing Management

window.

Valid: Support Entitlement Version is equal or greater than the software release date. Proceed with Upgrade

Expired: Support Entitlement Version is less than the software release date. Please contact support@spirent.com for assistance.

GUI Administration

Log into your Spirent account, http://support.spirentcom.com, to download GUI software and Chassis Firmware. If no account, click New User now.

GUI Administration

Once logged in, go to Downloads then click on

Spirent Test Center icon

GUI Administration

Download the files needed for PC GUI installation.

Note: If your doing Layer 2 and 3 only, you will need

Spirent Test Center Application 3.51 for Windows.

Note: If your doing Layer 2 through Layer 7, you will need

Spirent Test Center Application 3.51 for Windows

Tcl 8.4.13 (configured for Spirent Test Center Automation)

Avalanche for Spirent Test Center Application 3.51 for Windows

Note: If your doing Layer 4 through Layer 7 only, you will need

Avalanche for Spirent Test Center Application 3.51 for Windows only

Note: This file download example uses software version 3.51. Of course you can select a different version of software which you may need. It is no different than using version 3.40 / 3.50 / 3.55 / 3.60 / 3.61

On the next slide, you will see an example screenshot of the 3.51 files

GUI Administration

Select your files for download:

• Spirent Test Center Application 3.51 for Windows

• Avalanche on Spirent Test Center 3.51 for Windows

• TCL 8.4.13 configured for Spirent Test Center Automation

GUI Administration

Please check your PC workstation specifications before installing GUI software...

Minimum PC Workstation Requirements:

Small Port System 2-25 Ports: 2 GB of RAM with 10GB free disk space. Intel Core 2 Duo E6300 processor or equivalent

Medium Port System 26-75 Ports: 2 GB of RAM with 15GB free of disk space. Intel Core 2 Duo E6400 processor or equivalent.

Large Port System 76 Ports and above: 3 GB of RAM with 100GB of free disk space. Intel Core 2 Duo E6400 processor or equivalent.

Chassis Firmware Upgrade

Download Spirent TestCenter Firmware Vol 2- Controller 2 Chassis and Module Updates from customer service center, same location you downloaded the PC GUI software. See example below.

Chassis Firmware Upgrade

Once the chassis firmware is downloaded, unzip the file on the computer used to connect to the Spirent Test Center.

Note: Recommend that the PC and Spirent Test Center Chassis are within the same subnet to avoid unexpected network disruption during the upgrade process.

Chassis Firmware Upgrade

Open your Spirent TestCenter application GUI on your computer to connect to your chassis.

To connect to your chassis – go to the chassis tab, then port reservation- enter chassis IP address – then click OK.

Once connected to the chassis, go to Tools then Firmware Management.

Firmware Management is where you go to install new firmware for the chassis and modules. Please see example screenshot on the next slide.

Chassis Firmware Management tab

Chassis Firmware Upgrade

Select Install new firmware, browse to your 3.51 firmware directory, select the chassis then click on INSTALL button, lower right corner. Upgrade could take 15-45 minutes

Licensing

To request for your new software license, please note your chassis serial number. The chassis serial number can be located on the back of the actual chassis itself or can be found via the PC GUI by going to….

Tools, equipment information, chassis equipment view (scroll all the way to the right and the serial number is listed at the end. (An example showing this on the next slide)

Once your chassis serial number is noted, email support@spirent.com to request for a new software license to run the upgraded software. Include in the email your chassis serial number and contact info.

Where to find your Chassis serial number from the GUI

How to install your new license

First connect to the chassis via Port Reservation

Go to tools menu then license management

Delete all the old licenses from the chassis by selecting the license then click the delete button

Disconnect from the chassis

Re-connect to the chassis (this will refresh the cache and see that there are no licenses)

Go to tools menu then license management

Click on “install” and navigate to and select the license you want to install and click “open”

How to install your new license, cont..

Disconnect from the chassis once more

Reconnect to the chassis

Verify the license was installed by going to the tools menu then license management

<Finished! New license is now installed>

Technical Support Contact Info- Who to call??

Need help or have any questions??

Help can be reached through Spirent Support Team.

Email: support@spirent.com

Phone: 1-818-676-2616

Thank You