How to Succeed in Volunteer ManagementWithout Really Trying!

How to Succeed in Volunteer Management Without Really Trying!

What You Should Learn

Setting up expectations for volunteers

Developing volunteers through teams and leadership opportunities

Recognizing volunteers to increase retention

Volunteer Management

Nobody volunteers to be miserable

Lifecycle of a Volunteer

Identification and Recruitment

Lifecycle of a Volunteer

Lifecycle of a Volunteer

Which stage do you consider your biggest challenge?

• Welcome• Engage• Develop• Recognize• Retain

Welcome and Engage

Welcome and Engage

Types of Orientations?

Why Have an Orientation?

Expectations?

Welcome and Engage

At Your Table –Please List Items that Should

Be Covered During anOrientation

Volunteer Orientation

Organization Information• History

• Mission/Goals• Programs• Staff

• Staff roles• Tour of office

• Calendar of events

Volunteer OrientationRole of Volunteer• Welcome!!

• Importance to (event or position)• Position Description

• What they can expect from organization

• What is expected of them

Volunteer OrientationThe Details• Expenses

• Their contact• Time lines

• Policies and procedures• Confidentiality• Social media

Volunteer Management

Welcome and Engage =Expectations

Develop the Volunteer

Develop the Volunteer

• How can you divide your vols into teams?

• How would this benefit your organization?

• How does this relate to development?

Volunteer Management

Develop =Using Teams to Make New Leaders

Recognize to Retain

Do it Often

Must be a Priority

Must be Appropriate

Recognize to Retain

Table Exercise Groups of 3

Example for Each Graphic

How does Recognition lead to Retention?

Volunteer Management

Recognize = Retention

Lifecycle of a Volunteer

What We Covered

Setting up expectations for volunteers

Developing volunteers through teams and leadership opportunities

Recognizing volunteers to increase retention

Set your volunteers and

your organization up for success