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Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 1Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
How to Succeed in Large Scale Initiatives by Using Small Project Tactics
Ray E. Jimenez, Ph.D.Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Welcome! We will be talking about ….
How to Succeed in Large Scale Initiatives by Using
Small Project Tactics Ray Jimenez
Vignettes Learning, Inc.
Produced by
Oct 1 & 2, 2009
502
Managing and Implementing Large, Scalable, or Global e-Learning Programs
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 2Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Gulliver's Travels
Welcome! We will be talking about ….
Ray Jimenez, PhD Copyright 2009
Building Blocks ofSmall ProjectsScale to Large Initiatives
Welcome! We will be talking about ….
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 3Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Ray E. Jimenez, PhDChief Learning ArchitectVignettes for Training, [email protected]
Ray’s background and interestsLearning Strategy & ImplementationSocial Learning ImplementationPerformance Learning SystemsRapid Content DevelopmentScenario‐Based Learning (SBLS)
Available Free Downloadwww.TrainingPayback.comFREE eBook for
Webinar Attendees
Ray Jimenez, PhD Copyright 2009
Poll A: What is you main role and responsibility?
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 4Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Learn, interact, chat, ask questions, share links, engage yourself
Ray Jimenez, PhD Copyright 2009
In large scale e-Learning initiatives,what challenges have you encountered inrelation to content design, development anddelivery?
And what solutions have you tried and tested to have worked?
Please type in chat.
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 5Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
How to eat an elephant?" The answer, of course, is "One bite at a time."
Ray Jimenez, PhD Copyright 2009
Can one effectively drop an eye medicinefrom one floorabove?
Need close up.
Second Floor
Ground Floor
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 6Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Gulliver's Travels
One of ways to workwith large initiatives is byemploying small projects
Ray Jimenez, PhD Copyright 2009Vignettes for Training, Inc. 2009 © www.vignettestraining.com
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Opportunities for scaling small eLearning projects to large operations
•Content design•Content production•Content delivery
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 7Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009Vignettes for Training, Inc. 2009 © www.vignettestraining.com
Opportunities for scaling small eLearning projects to large operations
•Content design•Content production•Content delivery
oProof of conceptsoSmall tacticsoR&D teamsoFlexible softwareoMicro-contentoVirtual teams
Ray Jimenez, PhD Copyright 2009
• Retail chain, 2,500 stores, low-cost goods
•145% turnover, mostly part-time employees, stay fora few weeks
• Managers’ bonus based on meeting $150 sales per employee per hour, no time for training
QUESTION: Type in chat.
If you are designing e-Learning in this business environment,what do you think are some of the key challenges?
Case # 1 Small Store eLearning DesignScales to Multiple Stores
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 8Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
• Retail chain, 2,500 stores, low-cost goods
•145% turnover, mostly part-time employees, stay fora few weeks
• Managers’ bonus based on meeting $150 sales per employee per hour, no time for training
• Challenge:How should content be designed and delivered? How do you scale from one store to thousands of stores?
Case # 1 Small Store eLearning DesignScales to Multiple Stores
Ray Jimenez, PhD Copyright 2009
New hires (SMs, ASMs, Assoc)>Assessment on profile>Standard & individualized
training priority>Schedule of training
Before shift starts>5-10 min individualized
training plan>Corporate/Region
priorities/needs>Alerts/Announcements
Before shift ends>5-10 min personal
training plan>Assessments>Suggestions
On-the-job aid>Quick access to lessons
while on the job
Flexible to the needs of store /individualized to learner needs/
Consistent with corporate standards
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3
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Case # 1 Small Store eLearning DesignScales to Multiple Stores
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 9Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
New hires (SMs, ASMs, Assoc)>Assessment on profile>Standard & individualized
training priority>Schedule of training
Before shift starts>5-10 min individualized
training plan>Corporate/Region
priorities/needs>Alerts/Announcements
Before shift ends>5-10 min personal
training plan>Assessments>Suggestions
On-the-job aid>Quick access to lessons
while on the job
Flexible to the needs of store /individualized to learner needs/
Consistent with corporate standards
1
2
3
4
Case # 1 Small Store eLearning DesignScales to Multiple Stores
How to breakdown content
How to breakdown content
Ray Jimenez, PhD Copyright 2009
Working CompetencyKnowledge/skill to do job immediatelyEnables person to performContent they must study now
Full CompetencyMastery of skill, knowledgeNeeded on the jobContent they canrefer to
Content> Value to performance> Errors to avoid> Difficult tasks to learn
Content> References> Guides, rules> Policies, procedures
Key challenge - breaking down content
5-20% 95-80%
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 10Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
What is the difference between these two typeof content? Type in chat.
Scanning errors impactinventory, shipping cost,store space
Pricing listVS.
Ray Jimenez, PhD Copyright 2009
Program1 Module (chapter, section)2 Module3 Module4 Module5 Module6 Module7 Module8 Module
Mini lessons Must learnMain pages
}
From 2 weeks of training
Identify must learn,learn on need
Impacts
To 3 hours of training,Plus training in operations
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 11Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Key challenge and lessons learned
Model of content design to favor flexibility, fast training, scalable to meet store needs, reduce training cost and time
•When content is granular at store level, learning designcan scale to meet needs of multiple store levels
•Operations focused design is key, versus training activity
•Small prototypes persuaded leaders and workers they canlearning the content quickly, less time, work disruptions
Case # 1 Small Store eLearning DesignScales to Multiple Stores
Ray Jimenez, PhD Copyright 2009
Other benefits with small content design approach:
•Lessons were released and modified faster
•Lessons can be directed to specific training needs
•Faster research and testing of lesson effectiveness
Case # 1 Small Store eLearning DesignScales to Multiple Stores
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 12Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Where can you apply this lessonin your projects?
Type in chat.
Ray Jimenez, PhD Copyright 2009
Complete the form http://www.vignettestraining.com/preview-main-contact.htmRequest for Ray’s DIYEL eBOOK version.
Get Ray’s newest Book101 Tips for Do-it-YourselfeLearning
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 13Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
• Largest industry association; over 300 courses; thousands ofglobal learners
• Constantly changing content updated by non-technical SMEs
• Templates authoring slow; boring outcomes; low interactivity; poor aesthetics
QUESTION: Type in chat.
If you are designing e-Learning in this business environment,what do you think are some of the key challenges?
Case # 2 Rapid Content Production to Scalefor Non-Technical SMEs and Designers
Ray Jimenez, PhD Copyright 2009
• Largest industry association; over 200 courses; thousands of learners
• Constantly changing content updated by non-technical SMEs
• Templates authoring slow; boring outcomes; low interactivity; poor aesthetics
Key challenge: How to design and author courses thatadds interactivity and high aesthetics done by non-technical people,and fast to scale to hundreds of courses, thousands of learners?
Case # 2 Rapid Content Production to Scalefor Non-Technical SMEs and Designers
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 14Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Authoring, rapid development,(1) high aesthetics and (2) interactions for (3) non-technical persons
Ray Jimenez, PhD Copyright 2009
What can templates do and can not do?
What are the strengths and limits of templates?
Type in chat
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 15Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
From Templates to Reusable Flash Engines toIncrease Speed and Reduce Cost
Reusable Flash Engines – Flash and XMLengines with external assets for easyediting.
Ray Jimenez, PhD Copyright 2009
Better control of aesthetics;Easy to create and update
GraphicsText
Avatar Audio
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 16Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Easy to edit interactions, high aesthetics
Graphics Tests,Scoring
Interactive Flow
Audio
Ray Jimenez, PhD Copyright 2009
GraphicsTests,Scoring
Interactive Flow
Audio
Easy to edit interactions, high aesthetics
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 17Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
GraphicsTests,Scoring
Interactive Flow
Audio
Easy to edit interactions, high aesthetics
Ray Jimenez, PhD Copyright 2009
(External)(Display,
shell,container)
data.txt (XML) = control all text,Quiz, pass/fail, timing, no.of questions, etc.
Small R&D Virtual Team # 1Started with XML-Flash EnginesProof-of-concept
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 18Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
1. Branding2. Links3. Audio
4. Textinstructions
5. Test questions
7. Skins
8. Scoring,pass/fail, no.of questions
6. Animation
9. DisplayShell 10. Navigation
Reusable Elements in Flash
Others
Ray Jimenez, PhD Copyright 2009
Web applicationNo XML coding500% easier to edit and control
Small R&D Virtual Team # 2Web application interface Ruby/PHPProof-of-concept
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 19Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
•Web application•No XML coding•500% easier to edit and control
Ray Jimenez, PhD Copyright 2009
Reusable Engines
Savings of 30% in development andmaintenance time;Capability to scale to more programslower costs and faster speeds;For non-technical persons
Impacts
Development of interactiveand aesthetic design waslimited to Flash experts
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 20Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Key challenge and lessons learned
Model of content production for non-technical persons with high aesthetics and interactive design
•Use reusable engines for easy editing
•Use reusable engines for controlled aesthetics and interaction
Case # 2 Small Design Projects using Reusables Enables to Scale Rapid Authoring
Ray Jimenez, PhD Copyright 2009
Other benefits from the small project approach
Model of content production for non-technical persons with high aesthetics and interactive design
•Use reusable engines for easy editing
•Use reusable engines for controlled aesthetics and interaction
Case # 2 Small Design Projects using Reusables Enables to Scale Rapid Authoring
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 21Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Where can you apply this lessonin your projects?
Type in chat.
Ray Jimenez, PhD Copyright 2009
Resources for building reusables
Interactive Learning Bloghttp://highered-interactivelearning.blogspot.com/2009/06/best-practices-for-design-and.html
AElearn.comhttp://www.aelearn.com/web/index.php
Reusableshttp://simplifyel.com/reusables/
FREE Reusableshttp://www.trainingmagnetwork.comRegister, check “Tools”
GET FREE XML Source Code and Flash EngineRequest Ray Jimenez, send message through:
http://www.vignettestraining.com/preview-main-contact.htm
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 22Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Gulliver's Travels
One can scale small projects tolarge initiatives with micro strategies,research teams, proof-of-concepts
Ray Jimenez, PhD Copyright 2009
Building Blocks ofSmall ProjectsScale to Large Initiatives
Micro-contentReusables
Managing and Implementing Large, Scalable, or Global e-Learning Programs
October 1 & 2, 2009
Page 23Session 502 – How to Succeed in Large Scale Initiatives by Using Small ProjectTactics - Ray Jimenez, Vignettes for Training, Inc.
Ray Jimenez, PhD Copyright 2009
Complete the form http://www.vignettestraining.com/preview-main-contact.htmRequest for Ray’s DIYEL eBOOK version.
Get Ray’s newest Book101 Tips for Do-it-YourselfeLearning
Ray Jimenez, PhD Copyright 2009
Ray E. Jimenez, PhDChief Learning ArchitectVignettes for Training, [email protected]
Ray’s background and interestsLearning Strategy & ImplementationSocial Learning ImplementationPerformance Learning SystemsRapid Content DevelopmentScenario‐Based Learning (SBLS)
Available Free Downloadwww.TrainingPayback.comFREE eBook for
Attendees
