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www.oriflame.co.uk www.oriflame.ie

Skin Care Sets Have you attended a Skin Care Launch? Ask your Upline Managers for dates. Learn how to present our Skin Care Sets and you will find long-term Customers with repeat sales. The simplest way to grow your business, increase your earning potential and give your customers the best service. For more information visit the Sell tab after log in for links to Skin Care Routines and Product Information.

HOW TO START YOUR

ORIFLAME BUSINESS

Dear new Oriflame Consultant, It gives me great pleasure to welcome you to our wonderful company. Oriflame was established in 1967 by two brothers, Robert and Jonas af Jochnik, who had a vision to produce first class skincare products, at affordable prices using natural ingredients. They also wanted to create a dynamic working environment, offering a first class income and career opportunity for people. Today Oriflame operates in more than 65 countries, has over 3m consultants, a turnover of €2bn, and is the largest cosmetic company selling direct in Europe and one of the top 10 global direct selling companies.

I am delighted that you have chosen to join us here in UK/ROI and trust that you will enjoy working with us.

With Oriflame you can Look Great, Make Money and Have Fun. Oriflame’s beauty products are created in Sweden. Our commitment to innovation, safety, and high quality set our products apart in the beauty industry. Oriflame offers beauty inspired by dreams. Your dreams - our inspiration.

We have a fantastic support structure to help you along your career with Oriflame, with regular meetings, trainings and incentives too. My sincere best wishes and warm welcome.

Sofia Radomska Country Manager, Oriflame UK & ROI

WELCOME TO ORIFLAME

Record Your Oriflame InformationName:

My Consultant Number:

Sponsor Name:

Sponsor Number:

Sponsor Phone Number:

Manager Name:

Manager Phone Number:

Region Manager Name:

Region Manager Phone Number:

My Region is:

Delivery & PaymentsEverything you need to understand for payments, returns and delivery of your order.

Delivery:Standard delivery on all orders is 5 – 7 working days with a standard delivery charge of £4.50/ €7.25. For your first online order the delivery is free.

How to Pay:All invoices are due for payment within 14 days, subject to your account being approved for credit, otherwise invoices are to be paid at time of ordering. Your invoice will be included in the box with your delivery The easiest way to pay is online at www.oriflame.co.uk or www.oriflame.ie. After logging in, click on Order > Order History & Payment and you

can then click Pay on any invoice you wish to pay. There are no charges for using debit cards. You can also call Customer Care and pay over the phone using the numbers below. If you wish to pay by bank transfer using in-bank services, the bank details are printed on your invoice. Please do not pay at the Post Office.

Shortages & ReturnsIf you have anything missing from your order or if you need to return anything for exchange or credit, please go to our Online Claims System. After logging in, click on Order > Claims. Alternatively, you can contact our Customer Care Team and we will be happy to assist you.

CataloguesOur beautiful Catalogues are the key to your success. We provide a new Catalogue every 3 weeks packed with fantastic products and great offers. To order Catalogues, you can use the Quick Order form online, found after Log In (See Pg 8 for details) under the Order tab and Ordering Tools in the left side menu. There is a PDF you can download with all catalogue campaign dates and order codes for this years catalogues on the Other Materials left side menu, also found in the Order tab after signing in. It is very important to have a stock of Catalogues as they are your key selling tool. They contain ‘scratch and sniff ’ sections, expert advice and numerous special offers. We recently launched our new ‘Magalogue’, which fuses an editorial magazine style into our layouts, providing you with more information and unique selling points on our amazing product ranges.

Samples & StationeryTo help you sell our products, we have a wide range of samples and stationery that will assist you in growing your business. Everyone wants to try before they buy, so be prepared with samples! An updated list of samples and stationery can also be found under Other Materials and contains order codes for sachets and vials. You can also order sales materials such as Skin Care and Colour charts to help you find products suited to your customers exact needs.

Selling Tools What better way to spread your message than gorgeous high quality print materials and relevant sales materials. These are perfect for recruiting, getting you noticed at events and being knowledge-able about our product portfolio. As word spreads, your business will grow! You can find all of our selling tools under the Sell tab after logging in.

Support Materials

Customer Care Information

E-mail: info@oriflame.co.uk

info@oriflame.ie

Phone: 0207 118 0081 (UK) 01 485 1010 (ROI)

Earn 20% to 35% discount every catalogue!

SELLING ORIFLAME PRODUCTIMMEDIATE DISCOUNT

Catalogue price £25.00/€35.00

Consultant price £20.00/€28.00 £5.00/€7.00

Immediate Discount 20%{

Sell the product to 5 friends and earn £25.00/€35.00

Immediate discount

x Product sold1

£5.00/€7.00

£10.00/€14.00

£15.00/€21.00

£20.00/€28.00

£25.00/€35.00

2 3 4 5

When Discount is 30% £7.50/€10.50 each

{

Sell the product to 6 friends and earn £45.00/€63.00

Immediate discount

x Product sold6

£5.00/€7.00

£10.00/€14.00

£15.00/€21.00

£20.00/€28.00

£25.00/€35.00

£45.00/€63.00

04 — Make Money With Orif lame

Make Money With Oriflame

When your cumulative sales during a Catalogue period exceed 100 BP (£130/€179) we credit your account with extra discount, making it up to 30% in total.

When your cumulative sales are over 500 BP (£650/€897) in a single Catalogue a further 5% discount is given, making it a massive 35% overall!

››››

You will receive a FREE GIFT*

(value up to £25/€35 as advertised in Demo News)

every time you place an order over 100 BP. The gift will

be automatically added to your next

delivery.

Business Points with Oriflame

BP (Business

Points) is Oriflame’s universal currency. All

products for sale have a BP Value (retail figures are

rounded).

How to Calculate your BP

For GBP £ divide the BP by 0.77

For EUR € divide the BP by 0.56

*Gift

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emo

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BP Retail (£)

Retail (€)

40 £52 €72

50 £65 €89

100 £130 €179

500 £650 €897

1000 £1300 €1794

05 — Make Money With Orif lame

Things to remember:

1. Show catalogues to friends & family 2. Encourage people to join and build your own team. 3. Learn the key benefits of our core products 4. Sign up to attend our Webinars to stay in the loop with our latest news and info

YOUR STEPS TO SELLING SUCCESS WITH ORIFLAME

NEW CONSULTANT WELCOME PROGRAMME

First CatalogueRetail sales of £97.50/€134 (75 BP) and you will receive Optimals Cleansing Milk & Refreshing Toner FREE! (Worth over £14/€20)

STEP 1

Start showing your Catalogues today and you will receive 20% on all orders (Up to 30% over 100 BP and 35% at 500 BP) and over £68/€94 in extra gifts from the Welcome Programme in your first 3 FULL Catalogues! Must be achieved in consecutive catalogues - If you miss your first catalogue, you can restart in your second.

Third CatalogueRetail sales of £97.50/€134 (75 BP) and you will receive the Elegant Business Laptop Bag FREE! (Worth over £30/€40)

STEP 3

Second CatalogueRetail sales of £97.50/€134 (75 BP) and you will receive Optimals Oxygen BoostTM Day & Night Cream FREE! (Worth over £24/€34)

STEP 2

Join us and celebrate success whilst finding out the latest Oriflame news and things to look forward to in the next Catalogue. Our webinars are a great source of inspiration and information for all consultants. Join us on Thursday, every Catalogue end at 18.30pm. Registration links will be sent from us via email.

Oriflame Business Webinars

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Name BankDiscover the Oriflame Opportunity and share it with your friends and family. Write the names of people (or friends) you know in your Name Bank. Remember to always ask for the referrals.

• SHOW THE CATALOGUE and recommend products • INVITE and bring people to meetings • ATTEND meetings, trainings, events

Interested inName E-mailPhone CommentsBusinessProduct Home

Demo

Your own personal name bank is a ready source of potential recruits. Never be judgemental, ask everybody on your list if they would like an opportunity. If they say no then again ask ‘who do you know who might be interested’. To help you get started, first write in the names of all your family members. Next add all your friends, neighbours and work colleagues. If you go to the Gym, are part of a club or just enjoy socialising there will be lots of people who you can show a catalogue too. If you do the ‘school run’ write down the names of all the other Mum’s you see each day.

Don’t forget men – they do buy for themselves and as presents.Ask customers who work to take a Catalogue in with them (this becomes +1 on the Name Bank).Leave 2 order slips inside each Catalogue and write on one “I have left 2 order slips, so please show this Catalogue to somebody else”Search your mobile phone for names.Email, Facebook, Twitter – you will discover lots of potential customers here.Remember to try to increase your Name Bank List by at least 5 each Catalogue.For more ideas speak to your manager.

You can download a print ready PDF of the Name Bank by clicking on the Network tab. This is located after Log in > Network > Recruitment Tools > Name Bank

Every 4th for FREE!

1st Catalogue

2nd Catalogue

3rd Catalogue

SUBSCRIBE TO WELLNESS -and feel great for less!A healthier lifestyle is only a subscription away!

Follow these 3 easy steps:1) Choose the Wellness product you want

2) Subscribe online or through Customer Care 3) The products are added to your order and you automatically

receive and pay for them with the first 3 Catalogues. You will then get your 4th product for free with the 4th Catalogue.

After log in, click the Order tab > Subscriptions to monitor your Wellness Subscription. Ask your manager for more information.

Order codes and prices can be found online or in the Catalogue.

REVOLUTIONARY ANTI-AGEING SKIN CARE

UP TO 33% WRINKLE REDUCTION*

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Name BankDiscover the Oriflame Opportunity and share it with your friends and family. Write the names of people (or friends) you know in your Name Bank. Remember to always ask for the referrals.

• SHOW THE CATALOGUE and recommend products • INVITE and bring people to meetings • ATTEND meetings, trainings, events

Interested inName E-mailPhone CommentsBusinessProduct Home

Demo

Our most ADVANCED brand in terms of age defence, Ecollagen harnesses the power of Plant Stem Cells to renew skin by boosting collagen production

– defying wrinkles in the process. This revolutionary breakthrough mirrors the efforts of nature to restore and revitalise, reversing skin damage brought

on by the ageing process.

REVOLUTIONARY ANTI-AGEING SKIN CARE

UP TO 33% WRINKLE REDUCTION* Ecollagen SET OF 6

FOR ONLY £69.95/€95.45SET CODE: 480698 No Limit - Full Discount & BP/BV

Time Reversing SET OF 5 FOR ONLY £56.95/€78.95SET CODE: 480699 No Limit - Full Discount & BP/BV

*Clinically tested on 31 women using both Day + Night Creams

35+For all skin types

ECOLLAGENRe-creates collagen. Re-plumps wrinkles.

AWAKEN YOUR BEAUTY GENES™ –

LOOK UP TO 8 YEARS YOUNGER*

*Consumer evaluation on 103 women, aged over 45 years.

In your 40s the effects of time and past sun exposure start becoming evident. Skin tone becomes more uneven, age spots appear and fine lines have started to become wrinkles due to further collagen and elastin breakdown. Time Reversing

SkinGenist™ includes a revolutionary anti-ageing ingredient – Soy Genistein.

45+For Mature Skin

TIME REVERSINGUnique anti-ageing care – your key to younger-looking skin!

1STEP 1. CLEANSE

2STEP 2. EYES3STEP 3. BOOST

4STEP 4. MOISTURISE

1STEP 1. CLEANSE

2STEP 2. EYES3STEP 3. BOOST

4STEP 4. MOISTURISE

Have you attended a Skin Care Launch? Ask your Upline Managers for dates. Learn how to present our Skin Care Sets and you will f ind long-term Customers with repeat sales. With just 2 sets sold per Catalogue, you will almost be at 30% discount, FREE BP product, PLUS you will qualify for the Welcome Programme level, value £74-£121! The simplest way to grow your business, increase your earnings and give your Customers the best service. Visit the Sell tab after logging in for more info on Skin Care routines, product information and sales materials.

Skin Care Routines & Selling Tips

08 — My Pages

MyPagesisthelandingpageafterlogginginandtheonlinehubforyourbusiness.Thereisanarray of support tools and materials to help you grow and maintain your Orif lame business.

Dashboard Your welcome dashboard contains our latest updates per Catalogue and also features links to the current Catalogue’s Beauty Editorials and key tools within My Pages such as our latest incentives, training tools and events. Another feature is the Business Overview reports which you can find by scrolling down the page. This gives you a gener-alised report of your downline and notifications. Also, where applicable, you can see your activity vs last year to help measure your progress.

OrderHere you will find the following features:• Order History & Payment*• Subscriptions• Claims & Returns• Out of Stock Reports• Ordering Tools• Catalogue Codes• Delivery Schedule• Active Demonstration News• Returns form• Samples and Stationery List*You can f ind more information on paying your invoicesonPg3

SellHere you will find the following features:• Setting up E-Catalogue • Important things to remember this catalogue • Latest launches• Links to selling tools for our product categories• Our Mobile apps

NetworkHere you will find the following features:• Downline & Activity Reports • Recruitment Tools • Selling Tools• Development Tools• Latest active Campaigns• Recognition• Events & webinars

TrainingThere is a variety of training available for all of our Consultants, categorized into Oriflame Academy & Wellness Academy. Orif lame Academy contains our Opportunity meetings - the entrance to Orif lame for new recruits. Additionally there is Step 1 & 2 Trainings covering how to make money with Orif lame and building your business. Wellness Academy educates Consultants on how to sell Wellness, product benefits and how to increase your business with Wellness. When inviting new guests, we want to show them a nice, safe and attractive opportunity with us. All areas within the Training tab include downloadable materials so you can share and present to existing or new recruits. Face to face training is the most important way to build your knowledge base and in turn your business.

My Pages Guide

Share the latest Catalogue easily and have orders direct to you – ready for you to accept into your basket / order.

E-Catalogue process for Customers 1. Customer receives link to E-Catalogue 2. Customer adds products from the E-Catalogue to the basket3. Customer provides contact and delivery details (for Consultant to deliver and collect payment, please contact the Customer direct to make these arrangements)4. Customer submits Wishlist to Consultant and receives notification of the Wishlist being submitted

E-Catalogue process for Consultants 1. Consultant is notified by email about new Customer’s orders. The orders are in Consultant basket until Consultant accepts or deletes Customers’ orders.2. If Consultant deletes the order, automatic e-mail is sent to Customer notifying them.

Tips for using E-Catalogue

• Remember to share the E-Catalogue when the new Catalogue starts• It’s important to update the cover of the E-Catalogue, which does not change automatically on Facebook or a blog.• Do NOT delay accepting nor deleting the orders, especially at the end of the period, when prices of the products may change due to Catalogue change. • Report with E-Catalogue orders is available at My Pages > Order > Order History & Payment

The E-catalogue:• allows Consultants to collect online orders• is NOT related to online registration (does NOT contain any link to online registration form)• is Free of charge

Consultants collect all Discounts and BPs from Customer orders.

You can find your own E-Catalogue and details of how to use when you log in to My Pages and click the Sell tab on the navigational banner. If you then click on the icon you will find the how to create and share instructions.

09 — Your Personal Webpage

How to Set Up E-Catalogue

?

Set up E-Catalogue under My Pages > Sell > Create your own E-Catalogue

Choose an E-Catalogue name, you can only change this once afterwards. Only use 1-9, A-Z

Be sure to Share the E-Catalogue across Social Media and Email

Be enticing with your text, attract people to click to generate more sales. Remember to update the Cover Image each Catalogue

Click on the icon next to Share the E-Catalogue for more tips! You can always

email Customer Care for assistance

?

Develop your business and take it to the next level

Consultant Just a few hours per catalogue

£2000/€2400 approx. per annum

Group Manager A few hours per week

£4000 - £6000/ €4800-€7200

approx. per annum

District Manager Approx. 12 Hours per week

£8000 - £12000/ €9600 - €14400/

approx. per annum

Regional Manager Full time role

£15000 - £40000/ €18000 - €48000/

approx. per annum

BUILD YOUR FULL TIME BUSINESS WITH ORIFLAME• Enjoy earning a stable income with Oriflame

GROUP MANAGER The first level of management and the first position at which you begin to earn commission on your team.

What do you need To become a Group Manager you need a minimum of 4 Direct Consultants (personal recruits) plus yourself and a minimum of 1000BP (£1300/€1800 sales) from your team. Obviously the more people you have in your team the easier it is to attain these figures. On average Group Managers need up to 10 spare hours weekly to maintain their business.

How to start Firstly talk to your up-line Manager about your interest in becoming a leader. They are there to help and guide you. Most people then start to build their team by asking friends, neighbours, relatives and workmates, “Who would be interested in a part time earning opportunity?” The more people you talk to about the opportunity the more interest you will generate. Once you have started recruiting people into your team, ensure that you ask all your recruits who they know would be interested. Referrals from existing people is always the best way of finding new Consultants.

Name Bank Your own personal name bank is a ready source of potential recruits. Never be judgemental, ask everybody on your list if they would like an opportunity. If they say no then again ask, “Who do you know who might be interested”. You can use the guide on page 6 to get you started.

What are you paid? As a Group Manager you will earn commission on your team based on the BV (invoice value) of their sales. This is the amount that the Consultant pays the company to settle their invoice.e.g If a Consultant has sales of £200/€200 they will receive 30% discount = £60/€60 leaving them to pay the

10 — The Next Steps

Oriflame’s Success Plan offers unlimited opportunities with no risk. You are your own Boss.

The Next Steps

company the balance of 200 – 60 = 140. The 140 (the BV) is the amount you will be paid commission on.

As a Manager you will receive

• 30% discount on all personal sales regardless of the size of order• 5% commission on the BV of your personal sales*

• 9% commission on the BV of your Direct Consultants (those recruited by you personally)*

• 5% commission on the BV of your Indirect Consultants (those recruited by members of your team)*

The more people you have in the team the greater your sales and the earnings. * To earn Commission as a Group Manager you must have personal orders of at least 40 BP (£52/€72) every Catalogue.

11 — The Next Steps

Are you interested in building a team? Contact your Manager or Customer Care at info@oriflame.co.uk or info@oriflame.ie

WOULD YOU BE INTERESTED IN LEARNING MORE ABOUT RECRUITING

AND BUILDING A TEAM?

Our new training programme - Dream Express - is open and available for those who genuinely want to grow their

business and with it their income. We are looking for people who enjoy working with people and can invest

a minimum of 15 hours per week.

It will involve one day of your time where you will meet and discuss our opportunities with other Oriflame Consultants and Managers who are serious about

growing their business. We have already held a number of these events across the Country and the meetings are

FUN as well as INFORMATIVE.

Check out the Training tab after logging in for dates or times - or alternatively you can contact your upline

manager or Customer Care for upcoming dates in your area.

Every Consultant can win with our Exclusive incentive campaigns. Fabulous gifts for introducing New Starts to Oriflame, activity over the Catalogues and great sales - Simply qualify and WIN! From pampering product packs to luxury luggage sets. Co-ordinating gifts, Spa breaks, travel and more. With a new campaign launched every few catalogues, there’s always something special for you to aim for. See the latest Campaign Leaflet online under the Network tab after logging in and added to your first order. Better still, ask your Manager/ Regional Manager to show you how to win great prizes TODAY!

Recruiting, Sales & Activity Campaigns

Sales Support Material There are several materials to help you sell and recruit available to you under the Network tab after log in. The most important tool is the Oriflame Opportunity Folder, a fantastic way to help you recruit with key information and language to help you when presenting to potential recruits.

Skin Care Sets Have you attended a Skin Care Launch? Ask your Upline Managers for dates. Learn how to present our Skin Care Sets and you will find long-term Customers with repeat sales. The simplest way to grow your business, increase your earning potential and give your customers the best service. For more information visit the Sell tab after log in for links to Skin Care Routines and Product Information.

1. Add to your NAME BANK every day and grow your potential customers.

2. Never be without Catalogues; remember to order in advance. i.e When you order from Catalogue 9, order Catalogue 11’s, when you order from Catalogue 10, order your Catalogue 12’s. This way you will always be able to sell, even when you are waiting for your next order to be delivered.

3. OrdersufficientCataloguesandshoweachCataloguetoaminimum of 3 customers every time. It is always better to have too many than too few!

4. Challengeyourselftotalkto3peopleadayaboutOriflame(OurProducts,Catalogueor Opportunity),

5. DEMO products; every catalogue you will receive a DEMO NEWS with your order

where you can purchase products from the next Catalogue at dramatically discounted prices. Use these products to increase your sales by showing them to existing and new customers.

6. REMEMBER100BP=30% Discount and a FREE gift!

7. DoyouwanttogrowyourOriflameBusiness?ThenjoinourDreamExpress! Check out the Training tab after logging in for locations and dates near you.

8. Make sure you are up to date with the new campaigns, great prizes for recruiting, sales and activity

9. Start your own Wellness subscriptions today, remember the best way to sell Wellness is by personal recommendation!

10. LOOK GREAT, MAKE MONEY, HAVE FUN!

YOUR DREAMS – OUR INSPIRATION™

The Top 10 Tips to Start NOW!

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