HOW TO SHOW PRODEMAND 1) When Showing ProDemand think of it has a TOOL ! 2) Choose a Vehicle you are comfortable with. 3) Be Consistent and always use same Vehicle’s. 4) Retain Control of Demonstration

HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

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HOW TO SHOW PRODEMAND

1) When Showing ProDemand think of it

has a TOOL !

2) Choose a Vehicle you are comfortable

with.

3) Be Consistent and always use same

Vehicle’s.

4) Retain Control of Demonstration

Page 2: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

ORDER OF PRESENTATION1) Show Estimator (Only if not Showing Teamworks)2) Show Quotes and Shop Set-up (Only if not

Showing Teamworks)3) Show Maintenance4) Show 1 Search5) Show Component Search6) Show Service Manual7) Show SureTrack8) Show Vintage (Only if using Internet Explorer IE-

10 or earlier)9) Ask for Order10)Ask for Referrals

Page 3: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

ESTIMATOR

Always show 3 letter search

Page 4: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

ESTIMATOR

Show how you transfer Labor to create Quotes

Page 5: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

ESTIMATOR

Show how you transfer Parts to create Quotes

Page 6: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

QUOTES

Show how you can add notes to quote and change labor or part prices

Page 7: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

MAINTENANCE

1. Show all reset Procedures 1 place2. Show Fluid Specs available anywhere in

ProDemand3. Show Tire Fitment and Conversion Calculator

Page 8: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

MAINTENANCE

Check Maint I and II Choose 60,000 miles

Page 9: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

MAINTENANCE

Show What Printout will look like for Customer or Shop Use

Page 10: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

1 SEARCH

Search Ideas• Firing Order• Acronyms Such as: tps, o2,

maf, cmp• Water Pump• Keyless• Drive Belt• Cylinder

Search Ideas• p0121• p1630• bo158• c0035• u0100

Page 11: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

COMPONENT SEARCH

Search TipsEnter 1 word search than narrow by Categories

Example: word “sending” than Powertrain for Fuel Tank Sending Unit

Page 12: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

SERVICE MANUAL

Service ManualComplete Overall List for Vehicle

Good for Indexes and TSB’s

Page 13: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

SURETRACK

Use Type Ahead and show “No Start” ResultsShow Contribute with Latest Question’s note response time

of QuestionsShow Latest Fixes and go Over Rating System

Page 14: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

VINTAGE

Only Show Vintage if you are Using Internet Explorer 10 or earlier

Show Wiring DiagramIf Using Chrome for Demo Just talk about Vintage

Page 15: HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same

“CLOSING”ASK THREE CLOSING QUESTIONS

1) Do You See Where This Tool will Save You TIME ?2) Do You See How This Tool will Make You MONEY ?3) Do You See How This Tool will Help You With those

difficult fixes ?

GREAT !! Please endorse this Agreement in 3 Places, let me get a Voided Check and you will get your Permanent User Name and Password in About 3 Days.

Notes:You always have to have the mindset that this is a tool designed to help Technician find information Quickly and CompletelyShow same Presentation over and over againWhen Client asks for you to look up a vehicle for them ask him to wait until you are done with presentation 90% of the time they are trying to trick you up with a Issue that they are already aware of.Most of my demonstration’s the client forgets to go back to his trick vehicle.

NEW PROSPECTS DON’T KNOW THIS IS NEW