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DART.org • transporteDART.org • 214-979-1111
EFFECTIVE MARCH 25, 2019
HOW TO RIDEDART TRAINS & BUSES
121-004-0618 How To Ride Guide_Eng-ES
1
It’s never been easier to access DART route and schedule information. In addition to the traditional Customer Service number, 214-979-1111, with representatives standing by to plan your trips Monday through Friday, 6 a.m. - 8 p.m., and weekends and holidays, 8 a.m. - 5 p.m., you can also get automated schedule information 24 hours a day, at the same number.
Customer Service can also be reached from rail stations on the blue Passenger Emergency Call units or by dialing *80 free from bus transit center pay phones. Handier still is the 24-hour online Trip Planner at DART.org, plus a host of desktop and smartphone applications to keep customers on the go and in the know. n GoPass® Mobile App – The easiest way to buy passes
right from your phone: Download the GoPass® App on the App Store or Google Play. Register with your cell phone number and add your credit or debit card information; buy passes for DART, Trinity Metro or DCTA and hold tickets for up to 60 days; plan trips, find your next bus or train and go anywhere you want in DFW; and now our new, improved GoPass® is available with features such as real -time trip planning, mobile fare capping and a mobile wallet that make it ever more powerful and easier to use.
n Google Transit – A trip-planning tool based on Google Maps, located on DART’s website and available using Google Maps.
n My DART Updates – Service-related notifications and other news and events available by email or text.
n Text Service – Get the next scheduled bus or train times for your stop.
n m.DART.org – A mobile website with bus and train schedules, rider alerts and a mobile version of Google Transit.
n Where’s My Bus?® and Where’s My Train?SM – Popular applications on m.DART.org and DART.org that predict the arrival time of a bus or train up to 20 minutes before arrival at a stop or station.
n Where’s My DART Stop?® – A tool that uses GPS data to locate the user’s nearest bus or rail stop, station or transit center.
You can also follow DART on your favorite social media sites to get the latest service information, special events and agency news:
• Instagram/DARTDaily • Facebook.com/DARTDallas • Twitter.com/dartmedia • YouTube.com/DARTDallas
Always at your service.What’s the best way to get from here to there?
1
convenient.
DART Service Area
Always
With 65 rail stations and 14 bus transfer facilities, your DART pass is like a key to the city – putting you within steps of the places you go every day.
DART buses and trains operate daily from approximately 5 a.m. to midnight. DART Rail offers service every 7½ - 15 minutes during rush hours and every 20 minutes during the midday and weekends and 30 minutes late night. Bus schedules vary by route. In addition, service times and schedules vary on holidays. Please consult schedules, contact DART Customer Service or use any of the smartphone or desktop applications listed on the preceding page for complete information.
See the system map in the foldout center section to find the nearest rail station or Park & Ride location.
AddisonCarrolltonCockrell HillDallasFarmers BranchGarlandGlenn Heights
Highland ParkIrvingPlanoRichardsonRowlettUniversity Park
Always at your service.What’s the best way to get from here to there?
2 3
To make the system as user-friendly as possible, printed schedules and bus stops are numbered and color-coded for easy identification. n Numbered 1 through 199,
local routes serve downtown Dallas. They are coded blue.
n Numbered 200 through 299, express routes travel from suburban transit centers, and most travel with few stops to downtown Dallas. They are coded green.
n Numbered 300 through 399, local routes serve transit centers and passenger transfer locations. They are coded blue.
n Numbered 400 through 499, crosstown routes serve areas other than downtown Dallas. These routes are for passengers desiring to bypass downtown. They are coded blue.
n Numbered 500 through 599, DART Rail station feeder routes serve rail stations and nearby neighborhoods and are coded purple.
n Numbered 700 through 899, shuttle routes are short local area bus routes. Selected 800-series routes
operate a Flex service, meaning they travel on a fixed route, but have the capability to “flex” away from that path within a restricted zone for pickup and delivery; these routes are coded dark blue.Many bus stops are also equipped with Guide-A-Rides. These helpful signs offer on-site route information as well as estimated departure times.
easy to use.Always
2 3
Note the color and destination displayed on a particular DART Rail train. This indicates which line you are boarding — Red, Blue, Green or Orange — and the final destination of the train.
Look for the route name and final destination listed on the headsign above the driver’s windshield.
Please note that some routes have multiple destinations, so be sure you are boarding the correct bus.
n Available at all rail stations and select transit centers.
n Easy to use, just follow the instructions on the machine.
n Make your selection first, then insert your money or card.
n TVMs have an audio/visual interface and accept credit/debit cards at many rail stations throughout the system.
n Tickets are effective at the time of purchase.
Ticket Vending Machines
Of course, any time you need assistance, just call 214-979-1111 and one of our customer service representatives will help you. Be sure to include the TVM ID (location and number), located on the front of the machine; example: Akard 01.
At rail stations, kiosks on the boarding platforms list estimated departure times and service information.
Pick up a schedule for complete service times and destination information.
4 5
Always, Always, Always.Boarding trains and buses…
Be at your stop and prepared to board three to five minutes before the scheduled departure time. Remember, trains and buses are required to leave on time to maintain published schedules for all passenger stops. *
Have exact cash for bus fare, a valid paper pass or an activated GoPass® ticket ready. Keep your ticket or pass handy for Fare Enforcement Officers or DART Police. **
Double-check the route number or destination sign on a bus or train before you board; allow passengers to exit before you board.
Allow at least five minutes between schedule times if your trip requires a transfer.
Refrain from holding train doors open for late-arriving passengers. Once inside a train or bus, step away from the doors for safety reasons. ***
Sit or stand anywhere you like, use only one seat and keep in mind that areas in the low-floor center section of each train are reserved for passengers with mobility impairments. Guide dogs and other service animals are permitted on DART vehicles.
Do not block aisles. Please fold up strollers and stow them out of the way. Also, be sure to stow away any other carry-on items in order to keep aisles clear.
* Wait for trains on the rail platform and be ready to board when your train arrives. Wait for buses next to the bus stop sign bearing your route number.
** At rail stations, tickets and passes for train and/or bus trips may be purchased from Ticket Vending Machines on rail platforms or in mezzanine area at Cityplace/Uptown Station.
*** Trains must leave on time. Holding doors open poses a danger to yourself and others. Once doors close, stand clear and wait for the next train.
4 5
Your safety is important to us. DART encourages you to practice these safety tips as you explore the metroplex.
1. Stop, look and listen for buses and trains. 2. Never walk in front of or behind a bus. 3. Cross the street or track at designated crosswalks only. Wait for the walk light and never walk around the train. 4. Always hold a child’s hand when crossing a street or track, and keep your children close by at all times on station platforms and on trains. 5. Tell children to exit the bus through the front door only. 6. Do not walk in a construction area and never play on or near a railroad track. 7. Always stand behind the textured warning strips on the edge of rail platforms. 8. Be careful when driving and turning across train tracks. 9. Obey all traffic regulations.10. Never try to beat a train through a crossing.
Always, Always, Always.
Exiting trains and buses…
Always safe.
Be ready to exit through the nearest available door as soon as your bus or train comes to a complete stop.
For passengers who are mobility challenged, each bus in the DART fleet is equipped with either a wheelchair lift or ramp, and low-floor doors at the center section of each SLRV (Super Light Rail Vehicle) accommodate wheelchairs and other mobility devices, as well as those with rolling luggage, strollers or bicycles.
Downtown Bus Boarding ZonesFor safety reasons, DART buses usually stop only one time per bus stop or zone in downtown Dallas (each zone is designated by a long section of blue painted curb). Please be prepared to proceed directly to your bus when it stops ANYWHERE along the blue painted curb.
Listen closely for “next stop” announcements. On buses, you’ll need to press the stop request indicator along the window one block before your stop. Trains automatically stop at every rail station.
6 7
DART Rail The 90-mile light rail system consists of four lines:
• Red – Parker Road to Westmoreland (north-southwest); • Blue – Downtown Rowlett to UNT Dallas (northeast-south); • Green – North Carrollton to Buckner
(northwest-southeast);• Orange – DFW Airport to Parker Road or LBJ/Central
(northwest-north).All lines serve downtown Dallas.
Airport Accessn To DFW International: Take DART Orange Line with
DFW destination sign directly to DFW Terminal A; Skylink people mover or Terminal Link shuttle buses connect to other terminals.
n To Dallas Love Field: Take Green Line (with a North Carrollton Destination sign) or Orange Line (with a DFW Destination sign) to Inwood/Love Field Station; transfer to Love Link 524 shuttle bus for 9-minute trip to Love Field terminal.
DART Bus System With 130+ routes, our buses take you anywhere in our service area for a local fare. We also provide innovative options such as Flex Service in many of our suburbs.
Trinity Railway Express (TRE) This commuter train connects the downtowns of Dallas and Fort Worth, with stops in the Mid-Cities and connections to DFW International Airport Monday through Saturday. You’ll pay local fare for a trip between Union Station and CentrePort/DFW Airport Station, and a regional fare into Tarrant County.
M-Line Trolley This vintage trolley links the downtown Dallas with the trendy shops, galleries and bistros of Uptown, including West Village, with connections to DART Rail at Cityplace/Uptown Station. The line extends south along St. Paul and Olive streets to near St. Paul and Pearl/Arts District stations, as well as Klyde Warren Park.
DART Paratransit Services Mobility Management Services employs modern accessible vehicles to provide curb-to-curb transportation for persons with disabilities who are unable to use fixed-route buses or trains. Eligible riders may schedule trips anywhere within the DART service area.
GoLink GoLink provides personalized shuttle service when and where you need it. You can book GoLink trips by downloading the GoPass app, or learn more at DART.org/GoLink. Don’t have a smartphone? Call 214-452-1827 to request service.
Services Overview
6 7
DART Vanpools Passenger vans, complete with maintenance, insurance and an emergency ride home program, are available to groups of 6 to 15 commuters with common origins and destinations. They are often fully or partially subsidized by employers. For more information, call 214-747-RIDE or visit DARTRideShare.com.
A-train Operated by the Denton County Transportation Authority (DCTA), this 21-mile commuter line connects with DART’s Green Line at Trinity Mills Station in Carrollton and serves Lewisville and Denton Monday through Saturday. A regional DART fare gets you on board. For schedules and information, visit DCTA.net.
The Dallas Streetcar The city’s modern streetcar system extends 2.45 miles from Dallas Union Streetcar Station to the popular Bishop Arts District. Hours of operation are every 20 minutes, 5:30 a.m. to midnight, seven days a week. Expansion plans call for the line to extend east from Union Station to the Omni Hotel, near the Kay Bailey Hutchison Convention Center.
• All Zones
GoLink Zone Anchor Station Hours of Operation
Zona GoLink Estación principal Horarios de servicio
Far North Plano Parker Road 5:00 a.m. – 8:00 p.m.
Farmers Branch Farmers Branch 5:00 a.m. – 9:00 p.m
Glenn Heights Glenn Heights P&R
5:15 a.m. – 9:00 a.m. 3:00 p.m. – 7:30 p.m
Glenn Heights Off-Peak
Glenn Heights P&R, UNT Dallas 9:00 a.m. – 3:00 p.m.
Inland Port UNT Dallas 5:00 a.m. – 8:00 p.m.
Lake Highlands Sta. White Rock 5:30 a.m. – 8:30 p.m.
Lakewood Mockingbird 5:30 a.m. – 8:00 p.m.
Legacy West NW Plano P&R 5:00 a.m. – 8:00 p.m
North Central Plano/ Chase Oaks Parker Road 5:00 a.m. – 8:00 p.m.
North Dallas Walnut Hill 6:00 a.m. – 7:30 p.m.
Park Cities Mockingbird 6:25 a.m. – 6:25 p.m
Rowlett Downtown Rowlett 5:00 a.m. – 8:30 p.m.
Rylie & Kleberg Buckner 5:00 a.m. – 8:00 p.m.
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On June 26, 2007, the Dallas Area Rapid Transit Board of Directors adopted a Code of Conduct to enhance the safety and comfort of all persons riding DART vehicles, using its facilities or visiting its properties. A copy of the complete text of this and other management regulations are available on DART.org or DART Headquarters, 1401 Pacific Avenue, Dallas, Texas 75202.
Section 2.02 of the Regulations provides for the enforcement of the DART Code of Conduct. Persons violating one or more of these regulations may be subject to removal from a DART vehicle or facility by a DART Police Officer, a DART Fare Enforcement Officer, or a DART Bus/LRV Line Supervisor. Activities prohibited by the DART Code of Conduct include, but are not limited to, the following:
n Engaging in disruptive, disturbing behavior including: loud conversation, profanity or rude insults, or operating any electronic device used for sound without an earphone(s);
n Consuming any alcoholic beverage or possessing an open container of any alcoholic beverage on a DART vehicle;
n Riding a DART vehicle without evidence that the proper fare has been paid;
n Begging or soliciting by forcing yourself upon another person;
to Code of ConductCustomer Guide
121-004-514 CW • How To Ride Guide - Aug 2014 • Center gatefold • 13.5” x 9” Folds to 3.5 x 9 CMYK with Bleed
Fare Category FARECategoría de tarifa TARIFA
Single Ride - Local (Bus Only)Viaje Sencillo - Local (Sólo Autobús)
$2.50
Single Ride - Reduced* (Bus Only)Viaje Sencillo - Reducido* (Sólo Autobús)
$1.25
AM/PM Pass - Local (Replaces 2-Hour Local)Pase AM/PM - Local(Reemplaza 2-Horas Local)
$3.00
AM/PM Pass - Reduced* (Replaces 2-Hour Reduced)Pase AM/PM - Reducido*(Reemplaza 2-Horas Reducido)
$1.50
Midday - Local (9:30 a.m. - 2:30 p.m.) Now available on weekendsMediodía - Local (9:30 a.m. - 2:30 p.m.)Ahora disponible los fines de semana
$2.00
Day Pass - Local Pase Diario - Local $6.00
Day Pass - Regional Pase Diario - Regional $12.00
Day Pass - Reduced* Pase Diario - Reducido* $3.00
Monthly Pass - Local Pase Mensual - Local $96.00
Monthly Pass - RegionalPase Mensual - Regional $192.00
Monthly Pass - Reduced* Pase Mensual - Reducido* $48.00
Lone Star/TANF Monthly - Local*Pase Mensual de Lone Star/TANF - Local* $48.00
Lone Star/TANF Monthly Pass - Regional*Pase Mensual de Lone Star/TANF - Regional*
$96.00
Failure to produce a valid ticket or pass is punishable by an administrative penalty of up to $50 or a Class C misdemeanor violation with a fine not to exceed $500.
La falta de presentación de un boleto o pase válido se sanciona con una multa administrativa de hasta $50 o como un delito menor Clase C, con una multa que no deberá exceder los $500.
Local: DART buses and trains; Trinity Railway Express (TRE) service between Union Station & CentrePort Station; GoLink, DART On-Call & Flex service.
Regional: DART buses and trains; all TRE service; Trinity Metro in Fort Worth; & DCTA in Denton, including the A-train.
Single Ride: One-way trip, cash-only fare on buses only. No pass issued.
Local: Trenes y autobuses de DART; servicio de Trinity Railway Express (TRE) entre Union Station y CentrePort Station; servicios GoLink, DART On-Call y Flex.
Regional: Trenes y autobuses de DART; todo el servicio de TRE; Trinity Metro en Fort Worth y DCTA en Denton, incluido el Tren A.
Viaje Sencillo: Viaje de ida, tarifa sólo en efectivo en autobuses solamente. No se emitirá un pase.
REDUCED FARE STRUCTUREReduced Fares are applicable on bus and rail for the following:• Seniors 65+ showing valid DART issued photo ID or Medicare card. • Non-Paratransit persons with disabilities showing valid DART issued
photo ID or Medicare card.• Passengers of DART Route 702 NorthPark Shuttle.• Children elementary through middle school; children under 5 are free
(maximum of 2 per trip) when accompanied by an adult (18 or older) paying the appropriate Local, Regional or Reduced fare; any additional child under the age of five traveling with that adult, or any child accompanied only by person(s) younger than age 18, shall be charged the reduced fare.
• High school students with a valid DART Service Area high school ID, or a DART-issued student ID.
• Fulltime undergraduate College, University or Trade School students with valid DART issued photo ID from schools in the DART service area not participating in the Higher Education Program.
• Service area residents participating in a transitional program administered by a social agency, approved by DART for reduced fare, with a valid DART-issued ID. Participants in the Lone Star card or Temporary Assistance for Needy Families (TANF) programs qualify for reduced fare on monthly local and regional passes only.
ESTRUCTURA DE TARIFA REDUCIDALas tarifas reducidas son aplicables en el autobús y tren para lo siguiente:• Personas de 65 años de edad y mayores que muestran una tarjeta válida de
Medicare o de identificación de DART con foto. • Personas non-paratransit que muestran una tarjeta válida de Medicare o de
identificación de DART con foto.• Pasajeros del autobús shuttle DART en la ruta 702 de NorthPark.• Los niños de primarias hasta la secundaria; los niños menores de 5 años no
pagan (máximo de 2 por viaje) cuando están acompañados por un adulto (18 años de edad o mayor) pagando la tarifa Local, Regional o Reducida correspondiente. A cualquier niño adicional bajo la edad de cinco años viajando con el adulto, o cualquier niño acompañado solamente por personas menores de 18 años, se le cobrará la tarifa reducida.
• Estudiantes de escuela secundaria con una identificación válida de escuela secundaria del área de servicio de DART o una identificación de estudiante emitida por DART.
• Los estudiantes de un colegio, una universidad o un instituto profesional que asisten a clases de tiempo completo, tienen una tarjeta de identificación válida con foto emitida por DART y asisten a una de las escuelas en el área de servicio de DART que no participan en el Programa de educación superior.
• Los residentes del área de servicios que participan en un programa de transición administrado por una agencia social, que hayan sido aprobados por DART para acceder a una tarifa reducida, con un identificación válida emitida por DART. Los participantes de los programas de tarjeta Lone Star o Asistencia Temporal a Familias Necesitadas (TANF) califican para recibir una tarifa reducida solamente en pases mensuales locales y regionales.
Acceder a la información sobre rutas y horarios de DART nunca fue tan fácil. Además del número de Servicio al Cliente de siempre, 214-979-1111, con representantes que lo ayudan a planear sus viajes de lunes a viernes, de 6 a. m. a 8 p. m., y los fines de semana y feriados, de 8 a. m. a 5 p. m., puede obtener información automática sobre horarios las 24 horas del día, llamando al mismo número.
También puede acceder al Servicio al Cliente desde las estaciones de trenes, con los teléfonos azules para Llamadas de Pasajeros en caso de Emergencia o marcando *80 sin cargo desde los teléfonos pagos de las terminales de autobús. Y más conveniente aún es el planificador de viajes, que puede usar las 24 horas en transporteDART.org, además de la gran variedad de aplicaciones de escritorio y para smartphones con las que los usuarios se mantienen informados vayan donde vayan.n Aplicación móvil GoPassSM – La manera más fácil de comprar
los pases de autobús desde su teléfono: registre su número de teléfono móvil y añada la información de su tarjeta de crédito. Compre pases para DART, Trinity Metro o DCTA y conserve boletos hasta por 60 días. Planee sus viajes, averigüe los horarios de los autobuses o trenes y vaya a cualquier lugar que desee dentro de DFW; y nuestro nuevo y mejorado GoPass® está disponible con funciones como planificación de viajes en tiempo real, tope en cobro de tarifas y cartera móvil, que lo hacen aún más versátil y fácil de usar.
n Google Transit: Una herramienta de planeamiento que utiliza Google Maps. Está en el sitio de DART en Internet.
n My DART Updates: Notificaciones sobre los servicios y otras novedades y eventos por correo electrónico o mensaje de texto.
n Servicio de mensajes de texto: Obtenga los horarios programados del próximo autobús o tren en su parada.
n m.DART.org: Un sitio móvil con horarios de autobuses y trenes, alertas para usuarios y la versión de Google Transit para teléfonos móviles.
n Where’s My Bus?® y Where’s My Train?SM : Muy usadas aplicaciones en m.DART.org y transporteDART.org que predicen la hora de llegada de un tren o autobús hasta 20 minutos antes en la parada o estación.
n Where’s My DART Stop?®: Una herramienta que usa los datos del GPS para ubicar la parada de tren o autobús, la estación o la terminal más cercanas al usuario.
Puede seguir a DART en su medio social preferido para obtener la última información sobre servicios, eventos especiales y novedades de la agencia:
• Instagram/DARTDaily • Facebook.com/DARTDallas • Twitter.com/dartmedia • YouTube.com/DARTDallas
Siempre a su servicio.¿Cuál es la mejor manera de viajar de aquí para allá?
Always affordable.Choose the level of service that’s right for you.
Siempre accesible.Elija el nivel de servicio adecuado para usted.
n Unauthorized use of a DART facility or property for non-transportation related purposes;
n Unauthorized presence on a DART vehicle, facility or property after hours of operation;
n Crossing DART Rail tracks other than at a traffic or pedestrian controlled intersection or at a designated pedestrian crossing;
n Eating on a DART vehicle unless medically necessary;
n Smoking or expelling the residue of any tobacco product including chewing tobacco on a DART vehicle or at a DART facility;
n Possessing or transporting any flammable liquid, combustible material or other dangerous substance such as gasoline, kerosene or propane;
n Interfering with the operation of a DART vehicle;n Taking any animal onto a DART vehicle unless
the animal’s purpose is to assist a person with a disability, or unless the animal is in training to assist a person with a disability, or unless the animal is secured in a container sufficient to contain the animal.
Additionally, any law enforcement entity, including the DART Police, may enforce all local, state and national laws in addition to the DART Code of Conduct.
You can help. If you see any suspicious, disruptive or criminal activity, report it to your vehicle operator or call DART Police at 214-928-6300, but always call 911 in emergencies. You can also use the free “DART Say Something” app. No smartphone? Text 214-256-1819.
Rail customers can use emergency intercoms on either end of the rail car to contact the train operator or the Passenger Emergency Call (PEC) units at all stations to reach 911. At bus transfer centers, notify a station monitor or dial *80 free from pay phones.
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For your security
1011 12
121-004-514 CW • How To Ride Guide - Aug 2014 • Center gatefold • 13.5” x 9” Folds to 3.5 x 9 CMYK with Bleed
Fare Category FARECategoría de tarifa TARIFA
Single Ride - Local (Bus Only)Viaje Sencillo - Local (Sólo Autobús)
$2.50
Single Ride - Reduced* (Bus Only)Viaje Sencillo - Reducido* (Sólo Autobús)
$1.25
AM/PM Pass - Local (Replaces 2-Hour Local)Pase AM/PM - Local(Reemplaza 2-Horas Local)
$3.00
AM/PM Pass - Reduced* (Replaces 2-Hour Reduced)Pase AM/PM - Reducido*(Reemplaza 2-Horas Reducido)
$1.50
Midday - Local (9:30 a.m. - 2:30 p.m.) Now available on weekendsMediodía - Local (9:30 a.m. - 2:30 p.m.)Ahora disponible los fines de semana
$2.00
Day Pass - Local Pase Diario - Local $6.00
Day Pass - Regional Pase Diario - Regional $12.00
Day Pass - Reduced* Pase Diario - Reducido* $3.00
Monthly Pass - Local Pase Mensual - Local $96.00
Monthly Pass - RegionalPase Mensual - Regional $192.00
Monthly Pass - Reduced* Pase Mensual - Reducido* $48.00
Lone Star/TANF Monthly - Local*Pase Mensual de Lone Star/TANF - Local* $48.00
Lone Star/TANF Monthly Pass - Regional*Pase Mensual de Lone Star/TANF - Regional*
$96.00
Failure to produce a valid ticket or pass is punishable by an administrative penalty of up to $50 or a Class C misdemeanor violation with a fine not to exceed $500.
La falta de presentación de un boleto o pase válido se sanciona con una multa administrativa de hasta $50 o como un delito menor Clase C, con una multa que no deberá exceder los $500.
Local: DART buses and trains; Trinity Railway Express (TRE) service between Union Station & CentrePort Station; GoLink, DART On-Call & Flex service.
Regional: DART buses and trains; all TRE service; Trinity Metro in Fort Worth; & DCTA in Denton, including the A-train.
Single Ride: One-way trip, cash-only fare on buses only. No pass issued.
Local: Trenes y autobuses de DART; servicio de Trinity Railway Express (TRE) entre Union Station y CentrePort Station; servicios GoLink, DART On-Call y Flex.
Regional: Trenes y autobuses de DART; todo el servicio de TRE; Trinity Metro en Fort Worth y DCTA en Denton, incluido el Tren A.
Viaje Sencillo: Viaje de ida, tarifa sólo en efectivo en autobuses solamente. No se emitirá un pase.
REDUCED FARE STRUCTUREReduced Fares are applicable on bus and rail for the following:• Seniors 65+ showing valid DART issued photo ID or Medicare card. • Non-Paratransit persons with disabilities showing valid DART issued
photo ID or Medicare card.• Passengers of DART Route 702 NorthPark Shuttle.• Children elementary through middle school; children under 5 are free
(maximum of 2 per trip) when accompanied by an adult (18 or older) paying the appropriate Local, Regional or Reduced fare; any additional child under the age of five traveling with that adult, or any child accompanied only by person(s) younger than age 18, shall be charged the reduced fare.
• High school students with a valid DART Service Area high school ID, or a DART-issued student ID.
• Fulltime undergraduate College, University or Trade School students with valid DART issued photo ID from schools in the DART service area not participating in the Higher Education Program.
• Service area residents participating in a transitional program administered by a social agency, approved by DART for reduced fare, with a valid DART-issued ID. Participants in the Lone Star card or Temporary Assistance for Needy Families (TANF) programs qualify for reduced fare on monthly local and regional passes only.
ESTRUCTURA DE TARIFA REDUCIDALas tarifas reducidas son aplicables en el autobús y tren para lo siguiente:• Personas de 65 años de edad y mayores que muestran una tarjeta válida de
Medicare o de identificación de DART con foto. • Personas non-paratransit que muestran una tarjeta válida de Medicare o de
identificación de DART con foto.• Pasajeros del autobús shuttle DART en la ruta 702 de NorthPark.• Los niños de primarias hasta la secundaria; los niños menores de 5 años no
pagan (máximo de 2 por viaje) cuando están acompañados por un adulto (18 años de edad o mayor) pagando la tarifa Local, Regional o Reducida correspondiente. A cualquier niño adicional bajo la edad de cinco años viajando con el adulto, o cualquier niño acompañado solamente por personas menores de 18 años, se le cobrará la tarifa reducida.
• Estudiantes de escuela secundaria con una identificación válida de escuela secundaria del área de servicio de DART o una identificación de estudiante emitida por DART.
• Los estudiantes de un colegio, una universidad o un instituto profesional que asisten a clases de tiempo completo, tienen una tarjeta de identificación válida con foto emitida por DART y asisten a una de las escuelas en el área de servicio de DART que no participan en el Programa de educación superior.
• Los residentes del área de servicios que participan en un programa de transición administrado por una agencia social, que hayan sido aprobados por DART para acceder a una tarifa reducida, con un identificación válida emitida por DART. Los participantes de los programas de tarjeta Lone Star o Asistencia Temporal a Familias Necesitadas (TANF) califican para recibir una tarifa reducida solamente en pases mensuales locales y regionales.
Acceder a la información sobre rutas y horarios de DART nunca fue tan fácil. Además del número de Servicio al Cliente de siempre, 214-979-1111, con representantes que lo ayudan a planear sus viajes de lunes a viernes, de 6 a. m. a 8 p. m., y los fines de semana y feriados, de 8 a. m. a 5 p. m., puede obtener información automática sobre horarios las 24 horas del día, llamando al mismo número.
También puede acceder al Servicio al Cliente desde las estaciones de trenes, con los teléfonos azules para Llamadas de Pasajeros en caso de Emergencia o marcando *80 sin cargo desde los teléfonos pagos de las terminales de autobús. Y más conveniente aún es el planificador de viajes, que puede usar las 24 horas en transporteDART.org, además de la gran variedad de aplicaciones de escritorio y para smartphones con las que los usuarios se mantienen informados vayan donde vayan.n Aplicación móvil GoPassSM – La manera más fácil de comprar
los pases de autobús desde su teléfono: registre su número de teléfono móvil y añada la información de su tarjeta de crédito. Compre pases para DART, Trinity Metro o DCTA y conserve boletos hasta por 60 días. Planee sus viajes, averigüe los horarios de los autobuses o trenes y vaya a cualquier lugar que desee dentro de DFW; y nuestro nuevo y mejorado GoPass® está disponible con funciones como planificación de viajes en tiempo real, tope en cobro de tarifas y cartera móvil, que lo hacen aún más versátil y fácil de usar.
n Google Transit: Una herramienta de planeamiento que utiliza Google Maps. Está en el sitio de DART en Internet.
n My DART Updates: Notificaciones sobre los servicios y otras novedades y eventos por correo electrónico o mensaje de texto.
n Servicio de mensajes de texto: Obtenga los horarios programados del próximo autobús o tren en su parada.
n m.DART.org: Un sitio móvil con horarios de autobuses y trenes, alertas para usuarios y la versión de Google Transit para teléfonos móviles.
n Where’s My Bus?® y Where’s My Train?SM : Muy usadas aplicaciones en m.DART.org y transporteDART.org que predicen la hora de llegada de un tren o autobús hasta 20 minutos antes en la parada o estación.
n Where’s My DART Stop?®: Una herramienta que usa los datos del GPS para ubicar la parada de tren o autobús, la estación o la terminal más cercanas al usuario.
Puede seguir a DART en su medio social preferido para obtener la última información sobre servicios, eventos especiales y novedades de la agencia:
• Instagram/DARTDaily • Facebook.com/DARTDallas • Twitter.com/dartmedia • YouTube.com/DARTDallas
Siempre a su servicio.¿Cuál es la mejor manera de viajar de aquí para allá?
Always affordable.Choose the level of service that’s right for you.
Siempre accesible.Elija el nivel de servicio adecuado para usted.
n Unauthorized use of a DART facility or property for non-transportation related purposes;
n Unauthorized presence on a DART vehicle, facility or property after hours of operation;
n Crossing DART Rail tracks other than at a traffic or pedestrian controlled intersection or at a designated pedestrian crossing;
n Eating on a DART vehicle unless medically necessary;
n Smoking or expelling the residue of any tobacco product including chewing tobacco on a DART vehicle or at a DART facility;
n Possessing or transporting any flammable liquid, combustible material or other dangerous substance such as gasoline, kerosene or propane;
n Interfering with the operation of a DART vehicle;n Taking any animal onto a DART vehicle unless
the animal’s purpose is to assist a person with a disability, or unless the animal is in training to assist a person with a disability, or unless the animal is secured in a container sufficient to contain the animal.
Additionally, any law enforcement entity, including the DART Police, may enforce all local, state and national laws in addition to the DART Code of Conduct.
You can help. If you see any suspicious, disruptive or criminal activity, report it to your vehicle operator or call DART Police at 214-928-6300, but always call 911 in emergencies. You can also use the free “DART Say Something” app. No smartphone? Text 214-256-1819.
Rail customers can use emergency intercoms on either end of the rail car to contact the train operator or the Passenger Emergency Call (PEC) units at all stations to reach 911. At bus transfer centers, notify a station monitor or dial *80 free from pay phones.
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121-004-514 CW • How To Ride Guide - Aug 2014 • Center gatefold • 13.5” x 9” Folds to 3.5 x 9 CMYK with Bleed
Fare Category FARECategoría de tarifa TARIFA
Single Ride - Local (Bus Only)Viaje Sencillo - Local (Sólo Autobús)
$2.50
Single Ride - Reduced* (Bus Only)Viaje Sencillo - Reducido* (Sólo Autobús)
$1.25
AM/PM Pass - Local (Replaces 2-Hour Local)Pase AM/PM - Local(Reemplaza 2-Horas Local)
$3.00
AM/PM Pass - Reduced* (Replaces 2-Hour Reduced)Pase AM/PM - Reducido*(Reemplaza 2-Horas Reducido)
$1.50
Midday - Local (9:30 a.m. - 2:30 p.m.) Now available on weekendsMediodía - Local (9:30 a.m. - 2:30 p.m.)Ahora disponible los fines de semana
$2.00
Day Pass - Local Pase Diario - Local $6.00
Day Pass - Regional Pase Diario - Regional $12.00
Day Pass - Reduced* Pase Diario - Reducido* $3.00
Monthly Pass - Local Pase Mensual - Local $96.00
Monthly Pass - RegionalPase Mensual - Regional $192.00
Monthly Pass - Reduced* Pase Mensual - Reducido* $48.00
Lone Star/TANF Monthly - Local*Pase Mensual de Lone Star/TANF - Local* $48.00
Lone Star/TANF Monthly Pass - Regional*Pase Mensual de Lone Star/TANF - Regional*
$96.00
Failure to produce a valid ticket or pass is punishable by an administrative penalty of up to $50 or a Class C misdemeanor violation with a fine not to exceed $500.
La falta de presentación de un boleto o pase válido se sanciona con una multa administrativa de hasta $50 o como un delito menor Clase C, con una multa que no deberá exceder los $500.
Local: DART buses and trains; Trinity Railway Express (TRE) service between Union Station & CentrePort Station; GoLink, DART On-Call & Flex service.
Regional: DART buses and trains; all TRE service; Trinity Metro in Fort Worth; & DCTA in Denton, including the A-train.
Single Ride: One-way trip, cash-only fare on buses only. No pass issued.
Local: Trenes y autobuses de DART; servicio de Trinity Railway Express (TRE) entre Union Station y CentrePort Station; servicios GoLink, DART On-Call y Flex.
Regional: Trenes y autobuses de DART; todo el servicio de TRE; Trinity Metro en Fort Worth y DCTA en Denton, incluido el Tren A.
Viaje Sencillo: Viaje de ida, tarifa sólo en efectivo en autobuses solamente. No se emitirá un pase.
REDUCED FARE STRUCTUREReduced Fares are applicable on bus and rail for the following:• Seniors 65+ showing valid DART issued photo ID or Medicare card. • Non-Paratransit persons with disabilities showing valid DART issued
photo ID or Medicare card.• Passengers of DART Route 702 NorthPark Shuttle.• Children elementary through middle school; children under 5 are free
(maximum of 2 per trip) when accompanied by an adult (18 or older) paying the appropriate Local, Regional or Reduced fare; any additional child under the age of five traveling with that adult, or any child accompanied only by person(s) younger than age 18, shall be charged the reduced fare.
• High school students with a valid DART Service Area high school ID, or a DART-issued student ID.
• Fulltime undergraduate College, University or Trade School students with valid DART issued photo ID from schools in the DART service area not participating in the Higher Education Program.
• Service area residents participating in a transitional program administered by a social agency, approved by DART for reduced fare, with a valid DART-issued ID. Participants in the Lone Star card or Temporary Assistance for Needy Families (TANF) programs qualify for reduced fare on monthly local and regional passes only.
ESTRUCTURA DE TARIFA REDUCIDALas tarifas reducidas son aplicables en el autobús y tren para lo siguiente:• Personas de 65 años de edad y mayores que muestran una tarjeta válida de
Medicare o de identificación de DART con foto. • Personas non-paratransit que muestran una tarjeta válida de Medicare o de
identificación de DART con foto.• Pasajeros del autobús shuttle DART en la ruta 702 de NorthPark.• Los niños de primarias hasta la secundaria; los niños menores de 5 años no
pagan (máximo de 2 por viaje) cuando están acompañados por un adulto (18 años de edad o mayor) pagando la tarifa Local, Regional o Reducida correspondiente. A cualquier niño adicional bajo la edad de cinco años viajando con el adulto, o cualquier niño acompañado solamente por personas menores de 18 años, se le cobrará la tarifa reducida.
• Estudiantes de escuela secundaria con una identificación válida de escuela secundaria del área de servicio de DART o una identificación de estudiante emitida por DART.
• Los estudiantes de un colegio, una universidad o un instituto profesional que asisten a clases de tiempo completo, tienen una tarjeta de identificación válida con foto emitida por DART y asisten a una de las escuelas en el área de servicio de DART que no participan en el Programa de educación superior.
• Los residentes del área de servicios que participan en un programa de transición administrado por una agencia social, que hayan sido aprobados por DART para acceder a una tarifa reducida, con un identificación válida emitida por DART. Los participantes de los programas de tarjeta Lone Star o Asistencia Temporal a Familias Necesitadas (TANF) califican para recibir una tarifa reducida solamente en pases mensuales locales y regionales.
Acceder a la información sobre rutas y horarios de DART nunca fue tan fácil. Además del número de Servicio al Cliente de siempre, 214-979-1111, con representantes que lo ayudan a planear sus viajes de lunes a viernes, de 6 a. m. a 8 p. m., y los fines de semana y feriados, de 8 a. m. a 5 p. m., puede obtener información automática sobre horarios las 24 horas del día, llamando al mismo número.
También puede acceder al Servicio al Cliente desde las estaciones de trenes, con los teléfonos azules para Llamadas de Pasajeros en caso de Emergencia o marcando *80 sin cargo desde los teléfonos pagos de las terminales de autobús. Y más conveniente aún es el planificador de viajes, que puede usar las 24 horas en transporteDART.org, además de la gran variedad de aplicaciones de escritorio y para smartphones con las que los usuarios se mantienen informados vayan donde vayan.n Aplicación móvil GoPassSM – La manera más fácil de comprar
los pases de autobús desde su teléfono: registre su número de teléfono móvil y añada la información de su tarjeta de crédito. Compre pases para DART, Trinity Metro o DCTA y conserve boletos hasta por 60 días. Planee sus viajes, averigüe los horarios de los autobuses o trenes y vaya a cualquier lugar que desee dentro de DFW; y nuestro nuevo y mejorado GoPass® está disponible con funciones como planificación de viajes en tiempo real, tope en cobro de tarifas y cartera móvil, que lo hacen aún más versátil y fácil de usar.
n Google Transit: Una herramienta de planeamiento que utiliza Google Maps. Está en el sitio de DART en Internet.
n My DART Updates: Notificaciones sobre los servicios y otras novedades y eventos por correo electrónico o mensaje de texto.
n Servicio de mensajes de texto: Obtenga los horarios programados del próximo autobús o tren en su parada.
n m.DART.org: Un sitio móvil con horarios de autobuses y trenes, alertas para usuarios y la versión de Google Transit para teléfonos móviles.
n Where’s My Bus?® y Where’s My Train?SM : Muy usadas aplicaciones en m.DART.org y transporteDART.org que predicen la hora de llegada de un tren o autobús hasta 20 minutos antes en la parada o estación.
n Where’s My DART Stop?®: Una herramienta que usa los datos del GPS para ubicar la parada de tren o autobús, la estación o la terminal más cercanas al usuario.
Puede seguir a DART en su medio social preferido para obtener la última información sobre servicios, eventos especiales y novedades de la agencia:
• Instagram/DARTDaily • Facebook.com/DARTDallas • Twitter.com/dartmedia • YouTube.com/DARTDallas
Siempre a su servicio.¿Cuál es la mejor manera de viajar de aquí para allá?
Always affordable.Choose the level of service that’s right for you.
Siempre accesible.Elija el nivel de servicio adecuado para usted.
n Unauthorized use of a DART facility or property for non-transportation related purposes;
n Unauthorized presence on a DART vehicle, facility or property after hours of operation;
n Crossing DART Rail tracks other than at a traffic or pedestrian controlled intersection or at a designated pedestrian crossing;
n Eating on a DART vehicle unless medically necessary;
n Smoking or expelling the residue of any tobacco product including chewing tobacco on a DART vehicle or at a DART facility;
n Possessing or transporting any flammable liquid, combustible material or other dangerous substance such as gasoline, kerosene or propane;
n Interfering with the operation of a DART vehicle;n Taking any animal onto a DART vehicle unless
the animal’s purpose is to assist a person with a disability, or unless the animal is in training to assist a person with a disability, or unless the animal is secured in a container sufficient to contain the animal.
Additionally, any law enforcement entity, including the DART Police, may enforce all local, state and national laws in addition to the DART Code of Conduct.
You can help. If you see any suspicious, disruptive or criminal activity, report it to your vehicle operator or call DART Police at 214-928-6300, but always call 911 in emergencies. You can also use the free “DART Say Something” app. No smartphone? Text 214-256-1819.
Rail customers can use emergency intercoms on either end of the rail car to contact the train operator or the Passenger Emergency Call (PEC) units at all stations to reach 911. At bus transfer centers, notify a station monitor or dial *80 free from pay phones.
9
For your security
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121-004-514 CW • How To Ride Guide - Aug 2014 • Center gatefold • 13.5” x 9” Folds to 3.5 x 9 CMYK with Bleed
WhiteRockLake
Tr in i ty R iver
Lake RayHubbard
LOVE
DFW
FIELD
GARLAND
ROWLETT
PLANO
RICHARDSON
IRVING
FARMERSBRANCH
ADDISONCARROLLTON
UNIVERSITYPARK
COCKRELL HILL
GLENN HEIGHTS
HIGHLANDPARK
DALLAS
CYPRESS WATERS(DALLAS)
UT DALLASCOIT
PRESTON ROAD
KNOLL TRAIL
UNT DALLAS
CAMP WISDOM
TEXRail Project (underconstruction by Trinity Metro)
ROYAL LANE
WALNUT HILL/DENTON
TRINITY MILLS
FARMERS BRANCH
DOWNTOWN CARROLLTON
BACHMAN
BURBANK
SOUTHWESTERNMEDICAL DISTRICT/PARKLAND
MARKETCENTER
INWOOD/LOVE FIELD
NORTH CARROLLTON/FRANKFORD
CENTREPORT/DFW AIRPORT
WEST IRVING DOWNTOWN IRVING/HERITAGE CROSSING
UNION STATION
CEDARS
CONVENTION CENTER
8TH & CORINTH
MORRELL
PEARL/ARTS DISTRICT
ST. PAUL
AKARD
WEST END
ILLINOIS
KIEST
VA MEDICAL CENTER
LEDBETTER
DALLAS ZOOTYLER/VERNON
HAMPTON
VICTORY
MEDICAL/MARKET CENTER
WHITE ROCK
LAKE HIGHLANDS
PARK LANE
WALNUTHILL
FOREST LANE
SPRING VALLEY
ARAPAHO CENTER
GALATYN PARK
CITYLINE/BUSH
DOWNTOWN PLANO
LOVERSLANE
LBJ/SKILLMAN
FOREST/JUPITER
DOWNTOWNGARLAND
DOWNTOWNROWLETT
CITYPLACE/UPTOWN
MOCKINGBIRD
WESTMORELAND
PARKER ROAD
UNIVERSITY OF DALLAS
LAS COLINASURBAN CENTER
NORTH LAKECOLLEGE
BELT LINE
DFWAIRPORT
IRVING CONVENTION CENTER
LBJ/CENTRAL
HATCHER
LAWNVIEW
LAKE JUNE
BUCKNER
DEEP ELLUMBAYLOR UNIVERSITY MEDICAL CENTER
FAIR PARKMLK, JR.
To Fort Worth
A-train to Denton (operated by DCTA)
Terminal ATerminal B
DFW NORTH
SHILOHROAD
12TH STREET
DFWAIRPORT
Da
llas
No
rth T
ollw
ay
President George Bush Turnpike
RED BIRDTRANSIT CTR.
GLENN HEIGHTS PARK & RIDE
ADDISONTRANSIT CTR.
JACK HATCHELLTRANSIT CTR.
NW PLANOPARK & RIDE
S. GARLANDTRANSIT CTR.
LAKE RAYHUBBARD
TRANSIT CTR.
Rail System LegendCurrently Operating
DART Rail Red LineDART Rail Blue LineDART Rail Green LineDART Rail Orange LineDART Rail Orange Line
(Selected Weekday Trips Rush Hour Only)
Trinity Railway Express (TRE)DCTA A-trainM-Line TrolleyDallas Streetcar
Planning/Design Underway
Cotton BeltProposed Cotton Belt stationD2 Corridor (Inset Map)
Inset Map
BELL
RICHLAND HILLS
FORT WORTH ITCT&P STATION
TRE to Fort Worth
FORT WORTH
TEXR
ail
UNION STATIONCONVENTION
CENTER
PEARL/ARTS DISTRICT
ST. PAUL
AKARDWEST END
VICTORYDEEPELLUM
ROSA PARKS PLAZA
WESTTRANSFER
EASTTRANSFER
UNION STATION
Downtown Dallas
UNION STATIONCONVENTION
CENTER
PEARL/ARTS DISTRICT
ST. PAUL
AKARDWEST END
VICTORYDEEPELLUM
ROSA PARKS PLAZA
WESTTRANSFER
EASTTRANSFER
Downtown Dallas
Projects under development in Downtown Dallas:
• Dallas CBD Second Light Rail Alignment (D2 Subway) in shaded area
• Dallas Streetcar Central Link
DART Current and Future Rail Services
Rail System LegendCurrently Operating
DART Rail Red LineDART Rail Blue LineDART Rail Green LineDART Rail Orange LineDART Rail Orange Line
(Selected Weekday Trips Rush Hour Only)
Trinity Railway Express (TRE)DCTA A-trainM-Line TrolleyDallas Streetcar
Planning/Design Underway
Cotton BeltProposed Cotton Belt stationD2 Corridor (Inset Map)
Inset Map
BELL
RICHLAND HILLS
FORT WORTH ITCT&P STATION
TRE to Fort Worth
FORT WORTH
TEXR
ail
UNION STATIONCONVENTION
CENTER
PEARL/ARTS DISTRICT
ST. PAUL
AKARDWEST END
VICTORYDEEPELLUM
ROSA PARKS PLAZA
WESTTRANSFER
EASTTRANSFER
UNION STATION
Downtown Dallas
UNION STATIONCONVENTION
CENTER
PEARL/ARTS DISTRICT
ST. PAUL
AKARDWEST END
VICTORYDEEPELLUM
ROSA PARKS PLAZA
WESTTRANSFER
EASTTRANSFER
Downtown Dallas
Projects under development in Downtown Dallas:
• Dallas CBD Second Light Rail Alignment (D2 Subway) in shaded area
• Dallas Streetcar Central Link
December 2018 Dwntn FTWorth Map_REV MASK.ai.pdf
Downtown Fort Worth
Download the DART Say Something AppFor reporting problems and contacting DART Police. No smartphone? Text 214-256-1819
call 214-979-1111 or DART.org
available. disponible.
DART.org • transporteDART.orgWeather, special events, and traffic conditions may alter service.El servicio se puede ver alterado por condiciones climáticas, eventos especiales y problemas de tránsito.
161-052-0119
Always Siempre Customer Information • Información a Clientes
(routes, schedules, trip planning assistance, general information) (rutas, horarios, asistencia para planificación de viajes, información general)
214-979-1111 • DART.org
Customer Care (requests, commendations, concerns)Centro de Acción (solicitudes, elogios, preocupaciones)
214-749-3333
RideShare/Commuter Services (carpool/vanpool information)
Servicios de Transporte Compartido/Colectivo (información sobre vehículo/camioneta compartidos)
214-747-RIDE (7433)
Mobility Management ServicesServicios de administración de movilidad
214-515-7272
Contracts Info Helpline • Línea de ayuda de información sobre contratos214-749-2560
DART Administrative Offices • Oficinas administrativas de DART214-749-DART (3278)
Trinity Metro (formerly Fort Wort Transportation Authority/the T) anteriormente conocido como Fort Wort Transportation Authority/the T
817-215-8600
Denton County Transportation Authority (DCTA)940-243-0077
Lost & FoundObjetos Extraviados
214-749-3810
DART PolicePolicía de DART214-928-6300
DARTMart214-749-3282
Biketrans214-747-RIDE (7433)