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How to reserve “Fifty two seats of happiness restaurant train” Fifty two seats of happiness restaurant train: Scenery views from the windows, and delicious course menu made by seasonal ingredients will provide you the unforgettable and elegant journey. ˙Course menu and Train Route: - Brunch course: Ikebukuro station (SI01) – Seibu-Chichibu station(SI36), Seibu-Shinjuku station(SS01)– Seibu-Chichibu station(SI36), Seibu-Shinjuku station(SS01) – Hon-Kawagoe station(SS29) (route will be different by the date) - Dinner course: Seibu-Chichibu station(SI36) – Ikebukuro station(SI01), Seibu-Chichibu station(SI36) - Seibu-Shinjuku station(SS01), Hon-Kawagoe station(SS29) – Seibu-Shinjuku station(SS01). (route will be different by the date) - Where you receive the ticket before boarding: - Seibu-Shinjuku station (SS01) (The open ticket counter beside boarding entrance) - Ikebukuro station (SI01) (Seibu tourist information center Ikebukuro at Ikebukuro station East Exit)

How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

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Page 1: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

How to reserve

“Fifty two seats of happiness restaurant train”

Fifty two seats of happiness restaurant train:

Scenery views from the windows, and delicious course menu made by seasonal ingredients will provide you

the unforgettable and elegant journey.

˙Course menu and Train Route:

- Brunch course: Ikebukuro station (SI01) – Seibu-Chichibu station(SI36), Seibu-Shinjuku station(SS01)–

Seibu-Chichibu station(SI36), Seibu-Shinjuku station(SS01) – Hon-Kawagoe station(SS29)

(route will be different by the date)

- Dinner course: Seibu-Chichibu station(SI36) – Ikebukuro station(SI01), Seibu-Chichibu station(SI36) -

Seibu-Shinjuku station(SS01), Hon-Kawagoe station(SS29) – Seibu-Shinjuku station(SS01).

(route will be different by the date)

- Where you receive the ticket before boarding:

- Seibu-Shinjuku station (SS01) (The open ticket counter beside boarding entrance)

- Ikebukuro station (SI01) (Seibu tourist information center Ikebukuro at Ikebukuro station East Exit)

Page 2: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 1:Go to the website of Fifty two seats of happiness

Click here to start

reservation

NOTICE:

・The website is not supported to IE browser, please browse it by Google Chrome.

・The departure of restaurant train will be canceled when passengers are less than 20 people.

If it is canceled, we will inform you by email at least 5 days prior to the boarding day and

will be refunded 100%.

・This restaurant train can only be boarded with paper ticket, please receive your ticket before boarding.

(Please check “Notice of ticket collection” for more details )

「Fifty two seats of happiness」: http://www.seibu-group.co.jp/railways/seibu52-shifuku/

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Page 3: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 2:①Choose Cruise Course & ②Number of Passengers

Brunch Course

JPY¥10,000/per

person(tax included)

Dinner Course

JPY¥ 15,000/per

person(tax included)

② Choose the number

of passengers from

2~4 persons

Click here to choose

boarding date.

NOTICE:

・Due to the table limited, if the number of passengers are over than 5 people, please make reservation

with several seats. For example: when making a reservation with 5 people, booking should be done by

3 people and 2 people.

Make sure to book by same name, seats will be arranged according to the name. P2

Page 4: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 3:Choose the boarding date

3 month period will be opened for

the booking:

○:Available

△:Less

×: Full

Station Name

池袋 Ikebukuro SI01

西武秩父 Seibu Chichibu SI39

西武新宿 Seibu Shinjuku SS01

本川越 Hon-Kawagoe SS29

Please Check where the train will

depart from.

Click here to next step

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Page 5: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 4:Confirmation of booking.

Please Check the booking information,

if there’s no problem, click the green

button below to go to the next step.

Restaurant train fare includes

1.one-day pass for Seibu line

(unlimited rides on boarding day),

2.meal fare

3.Tax.

Tour attendant is not available in

this cruise train.

Minimum number of participant is

20 people.

About Private information

All the Private information will be

managed based on the Private

Information policy of Seibu Railway.

Private information is only used for

following purpose:

1. Reservation, Ticket Information,

Reissue, Cancellation, and for

payment by Credit Card.

2. Lost & Found

3. Railway accident record.

Click here to agree private

information police and go to next

step. P4

Page 6: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 5:Enter information of

representative passenger.

Name (refer to Passport )

Name (refer to Passport)

Address

Enter 000-0000 for the Postcode

if you are not living in Japan.

Enter email address(please enter

2 times for confirmation)

Phone Number

Enter the cell-phone number with

country code at first.

Ex: Taiwan 886-9xx-xxxxxx

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Page 7: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Please enter:

①Station you want to receive

ticket. (Seibu-Shinjuku station

SS01 or Ikebukuro station’s SI01

tourist information center)

①The date you will receive ticket

(ticket can be collect from 7 days

prior to the boarding date)

Please check if there’s any

special request for

1. Wheelchair

2. Allergy to specific food

3. Please enter the details and

other demand below.

Payment can be made by credit

card only.

Click here to go to next step.

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Page 8: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 6:Check the information you entered,

and check the travel policy.

Booking confirmation mail will be sent from

[email protected]

Please remove the spam mail filter to receive.

Make a check to travel policy if you agree.

Click here to next step

Booking confirmation mail will be sent from

[email protected]

Please remove the spam mail filter to receive.

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Page 9: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 7:Enter credit card information

Card number (first row-カード番号)

Valid date (second row-有効期限)

Click right button(次へ) to go to next

step.

Step 8:Check and click purchase

button(購入) to complete your booking.

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Page 10: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Step 9:Booking Complete.

Click here to check reservation

number

Step 10:Check reservation

number

Reservation number is required

when cancelling or to check

booking information.

Also number is sent by the e-mail

too.

Booking number

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Page 11: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Receive Ticket

To receive ticket :

˙Period:

Before 7 days to the boarding date

˙Station:

① Ikebukuro station SI01

(Seibu tourist information center Ikebukuro @Seibu East Exit)

② Seibu-Shinjuku station SS01

(Open ticket counter near the ticket gate.)

When receiving tickets, please present your passport or

confirmation email (printed paper or screen.).

① Ikebukuro station Seibu tourist

information Center

② Seibu-Shinjuku station ticket

counter near the ticket gate.

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Page 12: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

How to Confirm & Cancel Fifty two seats of happiness

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Page 13: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Click here to confirm and

cancel the booking.

Step 1:Click the upper right button to confirm or cancel the booking

Step 2:Enter the email address used for booking (first row-メールアドレス)

and reservation number(second row-予約受付番号)

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Page 14: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Click here to agree travel policy

Click here to confirm cancellation

Step 3:Make a confirmation of

booking information or a cancellation

Confirmation:(step in blue)

After confirm the booking information,

please click left button (ログアウト)

to logout.

Cancel the booking:(step in red)

Check the travel policy, and right click

button(予約をキャンセルする) to

cancel.

Click here to logout

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Page 15: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

Click left button(OK) at to

cancel the reservation.

Click right button(キャンセル)

to cancel the cancellation.

Step 4:Double confirm the cancellation

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NOTICE:

• The cancel confirmation mail will be sent from“[email protected] ”.

Email title will be 【西武 旅するレストラン 52席の至福 】予約キャンセル受付.

• After completing the booking, passenger can not able to change the booking information. To any change(including boarding

date, cruise course or the number of passengers), passengers will need to cancel the booking and make another reservation.

• The period for booking will be closed on 10 days before the date of departure. If the cancellation has made 10 days before the

date of departure, passenger will not be able to make other reservation. If there’s any changes in this period, please email to

[email protected]”.

• The departure of restaurant train will be canceled when passengers are less than 20 people. If it is canceled, we will inform you

by email at least 5 days before the date to boarding and refund 100%.

• Cancellation policy:

Upon cancellation of a booking, passenger(s) will be charged a certain percentage of the total amount of train fare as below.

The date & time refers to Japan standard time(GMT+7).

Reservation cancelled No cancellation charge before 11 days of departure.

Reservation cancelled 10~8 days prior to the date of departure will be charged 20% of total amount of train fare.

Reservation cancelled 7~2 days prior to the date of departure will be charged 30% of total amount of train fare.

Reservation cancelled 1 days prior to the date of departure will be charged 40% of total amount of train fare.

Reservation cancelled before train departure on the date of departure will be charged 50% of total amount of train fare.

Reservation cancelled after train departure will be charged 100% of total amount of train fare.

No-Show will be charged 100% of total amount of train fare.

(example of cancellation policy is as below)

Page 16: How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check the booking information, if there’s no problem, click the green button below

30%

Example: make a cancellation of 2016/11/27,

No cancellation charge before 11/17.

Cancel on 11/17~11/19 will be charged 20% of total amount of train fare.

Cancel on 11/20~11/25 will be charged 30% of total amount of train fare.

Cancel on 11/26 will be charged 40% of total amount of train fare.

Cancel on 11/27(the date of departure)

① before train departure will be charged 50% of total amount of train fare.

② after train departure will be charged 100% of total amount of train fare.

20%

40%

50%・・・① 100%・・・②

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