7/31/2015 How to reinstall drivers in the correct order | Dell US

http://www.dell.com/support/article/us/en/19/268873/en?c=us&s=dhs&cs=19&l=en 1/2

How to reinstall drivers in the correct order

After manually reinstalling the Microsoft Windows operating system on your Dell laptop or desktop,you must also reinstall the Dell device drivers and applications in the correct order for your computerto work properly.

Installing Drivers in the Correct Order

1. Go to the Dell Drivers and Downloads (//www.dell.com/support/home) page.2. Enter your Service Tag or select your computer from a list of Dell products.3. Click the Arrow next to the driver category to expand the list of available drivers and

applications.4. Next to the version you wish to install, click Add to My Download List.5. Download and install the drivers in the following order:

Driver or application name Category What it does

1. Dell System Software System UtilitiesProvides critical updates and patches for

the operating system.

2. Chipset driver ChipsetHelps Windows control system board

components and controllers, such as USBports and other internal components.

3. PCMCIA and/or Smartcarddrivers

SecurityEnables PCMCIA and Smartcard slot

capability.

4. Intel Matrix Storage Manager Serial ATAThe Intel storage driver is only applicable to

Intel chipset computers.

5. Audio driver Audio Enables and enhances the audio controller.

6. Video driver Video Enhances video performance.

7. Network interface card orEthernet drivers Network

Enhances the network controller forinternet or network access.

8. ControlPoint SystemManager, ControlPoint Security

Manager, and ControlPointConnection Manager

The Dell ControlPoint (DCP) controls powermanagement for some Dell Latitude

Note: We recommend that you print this list for reference while you’re in the process ofreinstalling drivers.

Note: This driver is

7/31/2015 How to reinstall drivers in the correct order | Dell US

http://www.dell.com/support/article/us/en/19/268873/en?c=us&s=dhs&cs=19&l=en 2/2

Control Pointlaptops. ControlPoint System Manager

controls power management and ambientlight sensor settings, ControlPoint Security

Manager controls security features, andControlPoint Connection Manager controls

wireless connection profiles.

9. Dell Quickset ApplicationControls power management and ambient

light sensors.

10. Wireless network drivers NetworkEnables and enhances the wireless network

controller.

11. Bluetooth drivers

NetworkEnables and controls Bluetooth

connectivity.

12. Mouse, keyboard,touchpad and input device

drivers

Mouse, Keyboard &Input Devices Enhances pointing device features.

13. Intel vPro or AMT (ifavailable)

Chipset Enhances system manageability.

14. Dell wireless mobilebroadband card drivers (if

available)Network Enables wireless broadband connectivity.

15. Modem drivers (ifavailable)

Modem/Communications Allows dial‐up capability.

16. Dell Digitech touch screendriver (if available)

Mouse, Keyboard &Input Devices

Enables touch screen input on select Delllaptops.

Article ID: SLN148687

Last Date Modified: 03/30/2015 12:50 PM

only needed forsome Latitudelaptops, and

depending on yoursystem

configuration, youmight not need to

install all three parts

Note: If this driver isnot available, then

your computerdoesn't have

Bluetooth capability.Continue to the next

driver on the list.