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How to manage SAP implementation and get return of investments Marco Burkhardt RTEC Russian Technology October 3-4, 2012, Skolkovo
© 2012 SAP AG. All rights reserved. 2 Public
For business optimization, we combine jointly developed findings and our broad expertise: SCAN method overview
Quantitative analysis of cost and value driver
Workflow analysis of core
business processes
Organizational structure, similarity,
dissimilarity in business units
Roadmap with a number of projects to be implemented
J&M´s method to identify key issues Results of the analysis
J&M supply chain expertise
Gap analysis based on “best practices“ and “benchmarks“
EXAMPLE
© 2012 SAP AG. All rights reserved. 3 Public
After the roadmap within SCAN is defined, J&M offers to establish a special organizational unit to manage transformation
Phase 1 Phase 2 Phase 3
Personnel assignment
e-Portal
ERP CRM
Develop service infrastructure Implement Customer
& Market Segmentation
Implement Key Account Management
Price Management
Full-scope contract
Continuous improvement
Business Scorecards
Spare parts pool implementation
APS
Lean production
VMI
Business Process Re-engineering
Fleet Mgt
Operational Data collector
Reliability tool
Training offer
Improve Product Portfolio
Capture new Market
Str
ate
gy
Ch
an
ge
ma
na
ge
me
nt
Performance management Processes & Organization IT
Performance measurement
process
Customer-orientation training Roles and
responsibilities definition
Sales training
Transformation management office (TMO): prioritize, launch and control projects
EXAMPLE
© 2012 SAP AG. All rights reserved. 4 Public
As a result, IT projects managed by TMO are aligned with the overall business transformation concept
Phase 1 Phase 2 Phase 3
Personnel assignment
Develop service infrastructure Implement Customer
& Market Segmentation
Implement Key Account Management
Price Management
Full-scope contract
Continuous improvement
Business Scorecards
Spare parts pool implementation
Lean production
Business Process Re-engineering
Operational Data collector
Reliability tool
Training offer Improve Product
Portfolio
Capture new Market
Str
ate
gy
Ch
an
ge
ma
na
ge
me
nt
Performance management Processes & Organization IT
Performance measurement
process
Customer-orientation training Roles and
responsibilities definition
Sales training
e-Portal
ERP CRM
APS VMI
Fleet Mgt
Transformation management office (TMO): prioritize, launch and control projects
Clear business impact Clear feasibility Clear budgets
Clear project milestones Clear project owners
© 2012 SAP AG. All rights reserved. 5 Public
Организационная структура. SAP ERP
Контроллинг. единица 9000
Ед. учетов результ. 9000
Балансовая единица 9000
Служба контроля кред. 9000
Закупочная орг. 9000
Сбытовая орг. (внутр.) 9000
Группа закупок 100,101,102,103
Группа закупок 110,111,112,113
Завод (производство) 1000
Завод (центр распределения) 1100
Пункт отгрузки 9000
Пункт отгрузки 900R
Пункт отгрузки 9100
Пункт отгрузки 910R
Сбыт. орг. (экспорт) 9100
Канал сбыта 10
Канал сбыта 20
Канал сбыта 30
Канал сбыта 10
Канал сбыта 20
Канал сбыта 30
Сект. 10
Сект. 20
Сект. 10
Сект. 20
Сект. 10
Сект. 20
Сект. 10
Сект. 20
Сект. 10
Сект. 20
Сект. 10
Сект. 20
Мин. упр. складами 110
Мин. упр. складами 120
Склад для пр-ва 1020
Склад отпуска матер. 1030
Склад магазина 1050
Склад для возвратов 1060
Склад отпуска матер. 1130
Склад отпуска матер. 1140
Склад для возвратов 1160
Склад отпуска матер. 1040
Раздел персонала 9000
Раздел персонала 9100
Подраздел персонала 9010
Подраздел персонала 9020
Подраздел персонала 9110
Подраздел персонала 9120
© 2012 SAP AG. All rights reserved. 6 Public
The organizational structure of the project
Operational board
Project manager from SAP
Project Administrator Head of the Technical Group
Business transformation manager
- SAP Consultants - Client staff - Business experts
- SAP Consultants - Client staff - Business experts
- SAP Consultants - Client staff - Business experts
- SAP Consultants - Client staff - Business experts
- SAP Consultants - Client staff - Business experts
Function group “FI” manager
Function group “PP” manager
Function group “SD” manager
Function group “CO” manager
Function group “…” manager
Project manager
Bus
ines
s-pr
oces
ses
owne
rs
Sponsor of the project
© 2012 SAP AG. All rights reserved. 7 Public
Cla
ssifi
catio
n B
asic
Dat
a
Materials
Master Data in SAP ERP
Class Assignment
Characteristic Valuation
General Data
Descriptions
Units of Measure
EAN/UPC
Basic Text
Internal Comment
Fina
ncia
ls a
nd C
ontr
ollin
g
Cost Element
Org. Units: Company Profit Center
Cost Center
Chart of Accounts
GL Account
Consolidation Unit / Group
Financials
Business Partner Attributes
Roles
Central Data
Bank Details
Identification
Tax Numbers
Industry Sec.
Supplier Attributes Customer Attributes
General Data
General Data
Company Code Data
Purchasing Data
Address
Phone, Fax, Email, URL
Customers and Suppliers
© 2012 SAP AG. All rights reserved. 9 Public
End-to-end Procurement process
Request for procurement
Payment
Supplier selection
Creation of purchase order
Invoice verification
Inbound delivery
MRP
Procurement
SAP Technology
Co-Innovation 31 Technology
Partners
Specialized Solutions
38 Solution Partners
Sales and Services
2,900+ Channel Partners
Deployment Services
1,700 Services Partners
+2 Million SAP Community Members
SAP work with our partners and customers
Solutions People Results Purpose Innovations Ecosystem Join Us Imagine Home Ecosystem
© 2012 SAP AG. All rights reserved. 11 Public
© SAP 2009 / Page 11
Управление запасами
Обслуживание изделий
Основные области управления Уровень холдинга
Поставщики, партнеры
Разработка изделия
Маркетинг и Продажи
Подготовка производства Закупки Производство Заказчики
Управление предприятием Стратегическое управление
Финансы
Управление человеческим капиталом
Управление инвестиционным портфелем Управление стратегией Корпоративное хранилище данных
Казначейство Бюджетирование Управленческий учет
Управление талантами Управление процессами Управление по KPI
Корпоративные сервисы Управление командировками
Охрана труда, здоровья и окружающей среды
Управление вознаграждениями и комиссией
Управление недвижимостью
Управление жизненным циклом изделия
Работа с заказчиками
Управление поставками
Модели производства
Логистика и запасы
Обслуживание изделий
Закупки
© 2012 SAP AG. All rights reserved. 14 Public
© 2012 SAP AG. All rights reserved.
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