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How to Improve your CERT Program by Incorporating Seniors and People with Access and Functional Needs
CERT Conference March 2, 2013
Kathryn A. Gerk, Richmond Fire CERTJames Caesar, UCSB/Isla Vista CERT andYolanda McGlinchey, Santa Barbara CERT
CERT Conference March 2, 2013 1
Tips for Full Inclusion
IntroductionsKathryn Gerk, Richmond Fire
CERT
James Caesar, UCSB/Isla Vista CERT
Yolanda McGlinchey, Santa Barbara City Fire - CERT
2
Welcome….Your NameYour JurisdictionDo you know what AFN isHave you incorporated AFN in
your CERT program? How or why not…
3
AudienceYour Goals for this workshop?
Your level of CERT incorporation of Seniors and People with Access and Functional Needs?
4
What we will cover;
Basic ADA issues and full inclusion for CERT Programs
Challenges and best practices for incorporating Seniors and PAFN
The Good, the Bad and The Misunderstood!
5
Basic ADA Issues and CERT Considerations
Accessible Curriculum – Print
Accessible Training
Accessible Facilities
Always consider your audience
6
Basic ADA Issues and CERT – Curriculum PrintAccessible CERT Workbooks
◦Braille◦English◦Spanish◦Large print◦Others
7
Basic ADA Issues and CERT - Training
Accessibility to ALL
Always identify your audience
At or BEFORE registration if possible◦Do you have any special
requirements
8
Basic ADA Issues and CERT – Training/DrillsALWAYS Safety First – work
with student – ask what they feel comfortable with and what they need
Consider CERT Workgroups bring Persons with Disabilities to table – include them in planning
9
Basic ADA Issues and CERT - Facilities
Be Prepared - know your audience
SAFETY FIRST◦Accessibility◦Mobility issues◦Lighting◦Audio
10
Tips and Best PracticesAlways treat everyone with
respect
Seniors & PAFN = over 30% population and growing
Include them in your planning◦“Nothing about us without us”
11
Continuous Improvement
12
4. Collaboratively Address the Action Items – Training & Drills
3. Develop Action Items
2. Build Work Groups
5. Review & Revise Actions
1. Assessment
Total InclusionFEMA Administrator Craig FugateFULL Inclusion
◦Planning◦Training◦Communications◦Transportation◦Response and Recovery
13
Lessons Learned from Past Disasters
Hurricane Katrina◦People left behind◦Unprepared and unable to fend for
self◦Poor communications ability◦Disconnected from the community
14Superdome – Photograph Courtesy – Alison Wright
Hurricane Sandy
15
How can CERT help?Buddy System in the
Neighborhood
CERT Training for all – Empower all
More Resilient Neighborhoods
16
CERT Training for ALLInstructorsPlanningDrills - include them in planning
drillsCERT Job for everyone
◦From Incident Commander to Scribe
17
CERT Buddy System
CERT’s Pair up with Seniors and PAFN in neighborhood – Strengthens everyone's ability to
survive the next disasterStrengthens the neighborhoodSpeeds up recovery efforts
18
Disability vs. AbilityMobilityCommunicationHearingSight
ResilientKnow the
communityEyes & ears of
neighborhoodExperience with
daily challenges
19
Tips on How to Incorporate in CERT Training
Work with Independent Living Resource Agencies
Develop relationships with Visiting Nurses Associations
Work with your local Operational Area and American Red Cross
Learn your district – Develop Relationships
20
The Good, The Bad and The MisunderstoodThe Good – Everyone can have a position on a
team
21
The BadDon’t try and change the program
because of the need, keep the program the same to assist with
the need
City Manager's Office Preasentation 12/11/12 22
The Good, The Bad and The Misunderstood
Misunderstood
People with AFN can’t do CERT
City Manager's Office Preasentation 12/11/12 23
The Good, The Bad and The Misunderstood
Tips on How to Incorporate in CERT Exercises
Add them to your CERT Planning Team
Get them involved in creating the scenario
24
Best Practices on how to incorporateNetworkNetworkNetwork…
25
Questions and Fears around full inclusion?
LiabilityDisaster Service Worker criteriaMisunderstanding around AFN
26
Best PracticesIndependent Living Resource
Center DrillSanta Barbara County All CERT
Drill in Lompoc, CA
27
Lessons LearnedEveryone can play a partKnowing the limits of all your
playersUnderstanding the facilities you
are working and teaching inTreat everyone as if there are no
limits
28
Best Practices for CommunicatingYes and No questionsPaper and penCharts/pictograms – point to . . . Pre printed forms – what is your
name, what happened . . . .
29
10 Commandments for Communicating with PWD
1. Speak directly to them
2. Always identify yourself to someone with a visual impairment
3. Treat adults as adults
4. If you offer assistance listen for the answer
5. Place yourself at eye level when speaking
6. Tap a person with hearing disability on shoulder to get attention
30
Best Practices for Communicating DeafLearn ASL (American Sign
Language)PictogramsChartsPencil and PaperTap on shoulderFlash a light
31
Above and BeyondGet InformedMake a PlanBuild a KitShare it with family,
neighborhood CERTBuddy System = Strong resilient
neighborhoods
32
We are all in this together
Right thing to do
Right time
For the Good of the whole community
33
QUESTIONS?
Thank You
34
Working together increases everyone's chances for survival