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Verizon QuickGuidesTM page 1 of 5
Links to verizon.com External Links
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For more information, visit verizon.com/supportor @ VerizonSupport on Twitter
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
If you have FiOS TV and Internet service, here’s a quick and easy way to find your Wi-Fi network name and password.
Turn on your TV and FiOS Set Top Box (STB).Step 1
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For more information, visit verizon.com/supportor @ VerizonSupport on Twitter
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
Press the Menu button on your FiOS Remote to show the Interactive Media Guide (IMG).Step 2
Press the Up arrow until Customer Support is highlighted, then click the green OK button, or the Right arrow.Step 3
Verizon QuickGuidesTM page 3 of 5
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Highlight Top Support Tools, and press the Right arrow. Highlight My Wireless Network, and press OK. Step 4
Wait for the system to retrieve your information, and your Wi-Fi network name and password will appear.
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
Verizon QuickGuidesTM page 4 of 5
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For more information, visit verizon.com/supportor @ VerizonSupport on Twitter
Your network name is here, labeled ESSID.
And your password is here, labeled WPA2 Key or WEP Key.
Remember that FiOS Wi-Fi passwords are case-sensitive, and need to be entered exactly as they appear.
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
Verizon QuickGuidesTM page 5 of 5
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For more information, visit verizon.com/supportor @ VerizonSupport on Twitter
To protect TV access to your Wi-Fi credentials, you can set a Parental PIN in the area indicated below. Press the Right arrow and then press OK to get started.
Remember, you can always find your wireless information on the sticker located on the side of your FiOS router.Tip
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu