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Guided Discussion Kym Ledford, Sr. Manager Education Services Loni Aranda, Sr. Education Developer
How to Determine if You Have the Right “Stuff”
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Introductions
BMC’s curriculum analysis process
Moderated discussion
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BMC’s 4-Prong Approach
Solution Environment
Current Curriculum
Ideal Curriculum
Required Resources
Actual
Curriculum
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4-Prong Approach
Solution Environment
Current Curriculum
Ideal Curriculum
Required Resources
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Solution Overview
Where product fits into Big Picture
Integration focus areas
Product facts
Solution roadmap
Customer Support issues
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4-Prong Approach
Solution Environment
Current Curriculum
Ideal Curriculum
Required Resources
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Components Examined for Current Curriculum
Roles
Courses by version
Accreditations & Certifications
Financial health
General customer satisfaction
Highlights
Lowlights
Course Title 1
Product version: 2.5
Course version: 2.5
Financial Health $100,000 US
Modality: WBT Duration: 4 hours
Wks to Build: 11 SR: 1
Course Title 2
Product: 7.5 Course version: 7.5
Financial Health $250,000 US
Modality: ILT Duration: 5 days
Wks to Build: 18 JR: 2
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4-Prong Approach
Solution Environment
Current Curriculum
Ideal Curriculum
Required Resources
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The Ideal Curriculum
Proposed courses, with topics, by role
Recommended development schedule
Solution-based learning path changes
*New* design elements and/or models
9
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4-Prong Approach
Solution Environment
Current Curriculum
Ideal Curriculum
Required Resources
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Required Resources
People Time
Tools Lab
Environment
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What other “Prongs” or topical areas do you review for your curricula?
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What data points do you review to see if what you currently have is working?
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What process do you use to define your “ideal” curriculum?
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Other than a course evaluation, how do you determine customer satisfaction?
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What decision factors do you use to determine financial feasibility?
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Other thoughts or suggestions?