How to deploy Microsoft Teams with success

Serge Tremblay

@sergepoint

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Who is Serge Tremblay?

serge.tremblay@victrix.ca

Agenda

• Requirements for a successful deployment

• What is Microsoft teams?

• Teams configuration and settings

• Requirements and limits

• Links

For a successful deployment you needto:

• Identify scenarios

• Know your users

• Identify stakeholders

• Define success

• Know the tool

• Have a performant tool

• Have a training plan

• Have a communication plan

• Plan and Manage the change in the way people are working!

Identify Scenarios

https://productivitylibrary.fasttrack.microsoft.com/en-us/office/envision/productivitylibrary

Know your users

Identify Stakeholders

https://fasttrack.microsoft.com/office/envision/stakeholders

Create a plan

https://fasttrack.microsoft.com/office/envision/createplan

Define Success

https://devfasttrackv4storage.blob.core.windows.net/marketing/en-us/resources/Measuring_Success_Guide.pptx

Success criteria examples

https://devfasttrackv4storage.blob.core.windows.net/marketing/en-us/resources/Measuring_Success_Guide.pptx

Microsoft Teams• Microsoft Teams is the chat-based workspace in Office 365.

It's the hub for:

• Team chats

• Notes

• Calls

• Meetings

• Messages

• Files and more (connectors, tabs, bots)

https://support.office.com/en-us/article/Frequently-asked-questions-about-Microsoft-Teams-%e2%80%93-

Admin-Help-05cbe533-2181-4e95-a4b0-52cd7695fafc?ui=en-US&rs=en-US&ad=US&fromAR=1

Microsoft

Teams

Email &

social

Sites &

Contents

Chat,

meeting & Voice

Authoring

Applications

What comes with Microsoft Teams?

• A SharePoint Online Site collection

• An Office 365 Group

• A plan in Planner

Persistent chat

• Text• Support Markdown syntax

• ex: For bold use *text*

• Attach files to conversations

• Add• Emojis

• Stickers

• Audio/video

Conversation typesChat, stickers, Emojis, audio/video

Screen sharing

• With the audio/video meetings you have the option to share your screen.

File Sharing

• The documents shared in Microsoft Teams are stored in a Microsoft SharePoint Online document library

• When you add a document in a conversation, you have the option to:

• Share a document from the SharePoint site

• Share a document from your OneDrive For Business

• Upload a document (the document is uploaded to the SharePoint Online Document library)

Note: The documents shared in a private conversation are stored in OneDrive For Business.

File Sharing

• Version control is activated on the SharePoint Online Document Library

• Configured to keep 500 major versions.

• The document is open in Office Online by default• You have the option to open in Word or to download

Conversation/chat about document

• While reading a document stored in a Team, you can have a discussion about the document

Tabs Share more with your team!

SharePoint Pages coming soon!

Connectors• Nealy 100 connectors to receive updates from other

services

Channels

• A channel helps organize the team’s conversations, content and tools around a specific topic.

• Channels can be organized by • topic (events)

• discipline (design)

• project (launch)

• fun stuff

• Tabs, connectors and bots can be added to Channels

Channels and documents

• For each channel a new folder will be created in the SharePoint Document library

Plan a meeting

• You can plan a meeting for your team

• An Exchange online mailbox is required

Participate in a Team meeting

• Online meeting, voice, video, Desktop sharing

Wiki

• In the Wiki page you can share notes with your team

Private vs public teams

Private Teams

• Priviate teams are visible only to members

• A user needs to be invited in ordre to join a private team

Public Teams

• All users can see the public teams

• All users can join public teams

Clients3 clients are available for Microsoft Teams

Desktop Client Browser Mobile app

Windows 7+

MacOS 10+

Edge: 12+

Internet Explorer: 11+

Chrome: 51.0+

Firefox: 47.0+

Mobile app

• Available for:• Android: 4.4 or more

• iOS: 10.0 or mmore

• Windows Phone: Windows 10 Mobile

• Install from:• Google Play

• Apple App Store

• Microsoft Store

Installing the client

• The Team App is not part of Office Online• You need to download it to install

• https://teams.microsoft.com/downloads

• Network administrator can use tools like System Center Configuration Manager (SCCM) or Casper Suite (MacOS) to install the client

• The updates are installed automatically

Teams Options

Email to a team

• When sending an email to the team email address, the body will appearas a discussion in the channel

• A reply to the discussion will not send a reply to the person who sent the email.

• A folder (Email Messages) will becreated in the SharePoint Document library

• The email will be stored as an *.eml document in the folder.

Email settings

Add Cloud Storage

Important

• The document lives in the Cloud storage

• They will not be available from the SharePoint

Document library

Client notification settings

Keyboard shorcuts

Microsoft Teams will replace Skype Client41

Tenant wide settings

User settings by license

Microsoft Teams Availibility

Microsoft Teams is available with these Office 365 subscriptions:

• Office 365 Business Essentials

• Office 365 Business Premium

• Enterprise E1, E3 et E5.

• Office 365 Education

• Office 365 Education Plus

• Office 365 Education E5

Lifecycle management

• Who creates Teams?

• Approval?

• Naming convention

• Block words

• Closing a team

Creation

Administration

UsageEnd of life

Archiving or

Deletion

Dependencies

Enable TeamMicrosoft Teams is enabled by default at the Tenant level (can be disabled)

You can disable team for specific users

If you want to disable for a group of users it’s better to use PowerShell

Limits• A team can have a maximum of 100 owners

• A user can create a maximum of 250 Teams

• A global administrator can create an unlimited number of teams

• An Owner can add a maximum of 999 members to a team

• A private conversation can have a maximum of 20 members

• An audio meeting can have a maximum of 80 attendees.

• A tenant can have a maximum of 500 000 teams

Limits can change

Roadmap

• Plan to have• External users

• Audio/video meeting recording

• Skype for business PSTN Support

• Private Channels

• Full planner support

• http://roadmap.office.com

• http://Microsoftteams.uservoice.com

Roadmap

More…

Network

• Office 365 is a cloud service

• Network and internet access can have an effect on performance

Network Requirement examples

https://www.successwithteams.com

Whitelisting ports and URL

• https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2?ui=en-US&rs=en-US&ad=US#bkmk_teams

Tools to test and plan network• Network Planning

• https://www.successwithteams.com/GetStartedSection?name=NetworkPlanning

• Bandwidth calculator• https://www.successwithteams.com/BandwidthCalculator

• Network Assessment Tool• https://www.microsoft.com/en-us/download/details.aspx?id=53885).

• Network readiness assessment• Network Readiness Assessment

• Ports and URLS• https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-

ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2

Network readiness assessment

Microsoft Teams Customer Success Kit

https://www.microsoft.com/en-us/download/details.aspx?id=54244

Team deployment advisor

https://portal.office.com/onboarding/teamsdeploymentadvisor

Success with teams

https://www.successwithteams.com/

Toolkit for Teamwork – Downloadable Content

Drive Office 365 productivity and usage. SharePoint online communications site template. Populated with our resources. Customizable by you. Available Q4/CY17

Source: https://myignite.microsoft.com/sessions/53220

Resources to Learn Morehttps://aka.ms/SuccessWithTeams

Your hub for all things Microsoft Teams including vision,

practical onboarding guidance, success stories, and support.

https://FastTrack.microsoft.com

Assistance for customers to realize their vision with

Microsoft cloud services

Resource Link

Office Blog https://aka.ms/OfficeBlog

Office Roadmap https://aka.ms/OfficeRoadmap

Product Help

Known Issues List

https://aka.ms/TeamsSupport

https://aka.ms/TeamsKnownIssues

Team Developer Hub https://TeamsDeveloper

Source: https://myignite.microsoft.com/sessions/53220

FAQ Microsoft Teams

• https://support.office.com/en-us/article/Frequently-asked-questions-about-Microsoft-Teams-%E2%80%93-Admin-Help-05cbe533-2181-4e95-a4b0-52cd7695fafc

• Https://docs.microsoft.com/en-us/MicrosoftTeams/teams-overview

Teams sessions at Ignite

• Driving adoption of Microsoft Teams• https://myignite.microsoft.com/sessions/53220

• Understanding meetings in Microsoft Teams• https://myignite.microsoft.com/sessions/55479

• Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business

• https://myignite.microsoft.com/sessions/56548

• Microsoft Teams and Yammer: Velocity meets community• https://myignite.microsoft.com/videos/53777

• Learn about enterprise security and compliance with Microsoft Teams• https://myignite.microsoft.com/sessions/53221

• Get an overview of Microsoft Teams architecturehttps://myignite.microsoft.com/sessions/53213

68

Other links

• Blog Microsoft Teams• https://blogs.business.microsoft.com/en-ca/2017/03/14/microsoft-teams/

• Overview of the Microsoft Teams developer platform• https://msdn.microsoft.com/en-us/microsoft-teams/index

• Get started with Office 365 Connectors for Microsoft Teams• https://msdn.microsoft.com/en-us/microsoft-teams/connectors

• Get started with compose extensions for Microsoft Teams• https://msdn.microsoft.com/en-us/microsoft-teams/composeextensions

Teams for Education

• If you’re ready to get started with Teams, then do check out this overview for ensuring Success With Teams or click one of the specific links below:

• Teams Guide for Educators

• Teams Guide for IT Admins

• Teams Guide for School Leaders

FastTrack

• http://fasttrack.microsoft.com/

Links• Success Factors for Office 365 End User Engagement white

paper• https://devfasttrackv4storage.blob.core.windows.net/marketing/en-

us/resources/Office365_AdoptionBrochure_v2.0_Screen.pdf

• Build a champion program• https://view.officeapps.live.com/op/view.aspx?src=https://devfasttrackv4storage.

blob.core.windows.net/marketing/en-us/resources/Build_Champions_Program_Guide.pptx

• Measure and share success guide• https://view.officeapps.live.com/op/view.aspx?src=https://devfasttrackv4storage.

blob.core.windows.net/marketing/en-us/resources/Measuring_Success_Guide.pptx

Links

• Plan and execute early adoption program [en-US]• https://devfasttrackv4storage.blob.core.windows.net/marketing/en-

us/resources/Early%20Adoption%20Program%20Guide.pptx

• Customer success kit• https://www.microsoft.com/en-us/download/details.aspx?id=54244

Links

• Teams known issues• https://support.office.com/en-us/article/Known-issues-for-Microsoft-Teams-

04b35d1b-bdca-420a-991b-878da5157650

• FAQ admin• https://support.office.com/en-us/article/Frequently-asked-questions-about-

Microsoft-Teams-%E2%80%93-Admin-Help-05cbe533-2181-4e95-a4b0-52cd7695fafc

• Blog• https://blogs.business.microsoft.com/en-ca/2017/03/14/microsoft-teams/

Links

• Learn more about groups• https://support.office.com/en-us/article/Learn-about-Office-365-Groups-

b565caa1-5c40-40ef-9915-60fdb2d97fa2

• Organize team work with Microsoft Planner• https://products.office.com/en-us/business/task-management-software

• Microsoft Planner Admins• https://support.office.com/en-us/article/Microsoft-Planner-for-admins-

9652e4c7-48e3-4dad-9e71-0c783ec3d0f8

• Yammer overview• https://products.office.com/fr-ca/yammer/yammer-overview

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