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How to create a Value Stream Map for
Construction
• What is Value
• What is Value Stream Mapping
• How do we create a VSM
• Choosing the activities the customer
values
• Where to start
5S, 3C’s, 5 Why’s, 8D, VSM, RCA, DMAICT, PDCA, DfMA
Where is the value?
What is Value
Value stream mapping is a lean management method of analyzing the current state and developing a future state series of events that take a product or service from its beginning through to the customer
If we relate this to construction activities it is the analysis of the actions or activities we undertake and identify the ones delivering the value to the customer.
We can then create the sequence of activities that add value and remove the ones not adding value.
What is Value Stream Mapping
• This is a team exercise
• Involve the people that are involved in the activities and process
• Focus on what actually happens not what should happen
• Identify the activities that add value
• Use the supplier to customer (SIPOC) focus on the activities that meet the customer permanent works requirements
How do we create a Value Stream Map
What does it look like? Purpose:
A quick and simple method to show the links between different
stages of a process.
It helps to develop shared understanding of how things work today
By identifying where delays occur, any unnecessary steps and/or
duplication and opportunities for improvement.
Where should it be used?
• During Collaborative planning sessions to better understand
more complex delivery processes
• During the delivery phase to facilitate Continuous Improvement
and more efficient delivery
How to do it:
1. Assemble representatives of the people involved in the process
2. Spend a few minutes clearly defining the start and finish points of the process
3. Discuss the tasks, information flows, decisions and actions which are needed to get from start to finish
4. One person writes down each point onto a post-it® and positions these in the right place from left to right on
the paper
5. Continue until the process is mapped from start to finish
6. As a group identify the areas of non value adding activities, unnecessary steps and/or duplication
7. Re-map the process taking account of the group discussion
Useful tips:
• Use post-it notes to capture the process (they can be moved if anything is added)
• It is important that the current process is mapped first and not what we want it to be
Dept A Dept B Dept C Dept D Dept E
Process Mapping
• Choosing the activities the customer values which will be the customer permanent works requirement
• The need to ensure the clarification of the customer permanent works requirements from all aspects, customer needs, customers customer, users etc
• Select the activity or series of activities to be under taken meeting the customer requirement – What needs to be done
– What the customer values
– What the final works looks like
– What basic materials is needed to meet the requirements
– Choose the main activity outputs
Choose the activities the customer values
• VSM follows on from the collaborative planning process mapping exercise, see guide
BAA-T-061. The earlier steps will set the scene for deciding where the value stream
occurs. These initial steps
– Engaging the whole team
– Using Visual Management to map out the process
– Identifying the milestones and key stages throughout the process
– Identifying the activities and timescales to deliver the customer permanent works
– Identifying the deliverables
– Identifying the responsibilities
– Any buffer or time float
• The value stream exercise needs to be done as a team ensuring all the activities are
correctly evaluated and agreed by all to be part of the value stream or not.
• The result of the exercise should be to establish the best process and what activities
or steps constitute value, essential non-value and if any waste.
• The mapping of the process steps can be done at different levels, the entire supply
chain or within the supply chain activities. The key is in the responsibilities for the
activity detail required.
Where to start
• Mapping the process flow
• Decide the boundary of the mapping. Many value stream maps are conducted from supplier through to customer within an organization and these should be the first boxes placed on your VSM to bound the process.
• Identify the inputs and outputs are for your process – SIPOC
– Materials, Resources, People, Timeline
• Add on the information flows and add these to the map
Material Received on
site
Material placed in
Store on site
Material Taken to working
area
Material Installed at Work Face
Material Checked Against
Drawings and Criteria
Material Despatched
and Delivered
To the Construction
Site
Hand Over to Customer
Supplier Order Received and Processed
Map the Process Flow
Customer
Material Received on
site
Material placed in
Store on site
Material Taken to working
area
Material Installed at Work Face
Material Checked Against
Drawings and Criteria
Material Despatched
and Delivered
To the Construction
Site
Hand Over to Customer
Supplier Order Received and Processed
Add Information Flows
Production Control
Weekly Schedule
Feedback/ Improvements
Status/ Updates
Customer
• Collect Process Step Data
• Record the process data for the process to be undertaken using the following items
• – Inventory
– Cycle Time (time taken to make one product)
– Change-over time (from last good piece to next)
– Uptime (on-demand machine utilisation)
– Number of operators
– Net available working time
– Scrap rate, if any
– Pack size/Pallet size
• Creating a time line and analysing the data
• Identify how long inventory remains in the system
• Identify how long a product is processed for
• Use inventory and daily demand to calculate how many days of inventory you have
• Processing time is taken to process one item not a batch
• Record the process data for the process to be undertaken using the following items
• Analyse the data
Analyze the Data ( eg. concrete)
OT = Hrs
C/T = 1 Hrs
C/O = 1 Hrs
U/T = 1 Hrs
Qual % = 100 %
OT = 1 Hrs
C/T = 1 Hrs
C/O = 1 Hrs
U/T = 1 Hrs
Qual % = 100 %
OT = 1 Hrs
C/T = 1 Hrs
C/O = 1 Hrs
U/T = 1 Hrs
Qual % = 100 %
OT = 1 Hrs
C/T = 1 Hrs
C/O = 1 Hrs
U/T = 1 Hrs
Qual % = 100 %
OT = 1 Hrs
C/T = 1 Hrs
C/O = 1 Hrs
U/T = 1 Hrs
Qual % = 100 %
OT = 20 Hrs
C/T = 1 Hrs
C/O = 1 Hrs
U/T = 1 Hrs
Qual % = 100 %
Overall Time OT = (overall time of activity)
Cycle Time C/T = (Tme taken to process)
Changeover C/O = (from last good piece to next)
Machine Utilisation U/T = (machine or operator utilisation)
Quality /Rework Qual % = (quality of work, scrap rate)
Analyze the Data (concrete)
• What does the VSM tell us? (need to relate
this to construction activities use the
waste mapping tool)
• The timeline tells us that the activity only
takes X minutes to be processed but a ????
of inventory can be within on site for ?????
• The data boxes show us which processes
have long changeovers or poor quality
performance????????????
• Nest Stage for our VSM
• The next stage is to create the ideal state
VS Map
• Challenge the activities for improvement
• Kaizen burst the process steps and
activities