Contents of the Xcom-GSM remote communication set

Micro SD card with adapter

SIM card

How to configure and to install the Xcom-GSM

Additional items needed

Communication cable, 2m

The Xcom-GSM is sucessfully installed! Register the installation at: https://xcom.studer-innotec.com in order to control it remotely with the Xcom-GSM.

© S

tude

r Inn

otec

SA -

ver

sion

1.3_

EN

1.

2.

Mounting plate for Xcom-232i

Computer or mobile phone

15:45

Xcom-232i Cellular modem

Serial cable, 0.25mPower supply cable RJ45-Jack, 0.5m

External antennaSliding pin for mounting the

modem

Mount the different products within the Studer system3.The products should be mounted on a smooth surface.

The distance between the Xcom-232i and the Studer system should not exceed 10 metres.

The distance between the Xcom-232i and the GSM modem is maximum 0.25m.

All cables you need are provided in the set.

ATTENTION!The metallic casing of the 3G cellular modem is connected to the negative battery pole. Therefore it is necessary to isolate its casing from any metallic surface.

Insert the Micro SD card into the computer 9.

Insert the Micro SD card into the Xcom-232i

Xcom connects to the server

Remove the SD card from the computer and insert it into the Xcom-232i. The setup process will start automatically and normally takes 1 second.

When the LED stops blinking red, the setup is finished.

ATTENTION!The Xcom-232i needs to be powered during the setup process. Otherwise, the configuration will not be taken into account.

After the parameters are set and applied, the Xcom–GSM will automatically connect to the server and send a confirmation mes-sage to the RCC. If there is no message, the Xcom is not connected to the server. Use the FAQ at the opposite side of this Quick guide to see what could have gone wrong.

12.

13.

Enter SIM card into the modem Connect the antenna to the modem5.

a. Connect the serial cable between the modem and the Xcom-232i

b. Connect the power supply cable between the modem and the Xcom-232i

c. Connect the communication cable between the Xcom-232i and the installation

Set the terminations7.It is very important to set the terminations correctly for the functionning of the system. With one device in the system the termination on the Studer device should be put to T as in "Terminated". With more than one device in the system all Studer devices should be put to O as in "Open" apart from the devices at the end of the communication chain. These devices should be put to T as in "Terminated".The termination switch next to the two RJ 45 connectors on the Xcom-232i must be set in position T.

Run the Xcom-configurator10.

Choose "GSM" as Xcom mode. Then fill in the required fields. Press "Generate" to save the parameter settings. A window will automatically confirm the successful file generation.

Take note of your GUID file

Close the message box and a text file with your identifier (GUID) will appear. This file is saved on your "Desktop" or in "My doc-uments". The unique identifier (GUID) is required to link your installation with your account on the Xcom portal. Keep it safe.

11.

4.

6.

Network requirements• Sufficient GSM network coverage on

the site of the Xtender system• Network standard: GSM / GPRS / EDGE

/ UMTS / HSDPA / HSUPA / HSPA• Frequencies: 850 / 900/ 1800 / 1900 /

2100 MHz.

Data traffic• At least 2MB data per month• Up to 2MB per day if the datalogger

function is activated. (see table in the FAQ section for further information.)

Eject the SIM card tray, situated close to the antenna connector, by pushing the yellow button next to it. Place the SIM card on the tray and reinsert it.

Turn on the power

Choose GSM mode.

Ask the Internet Service Provider.

Required for some Internet Service Providers, leave blank if not.

Enter the SIM card PIN code. Leave it blank if no code.

Generate the configuration file.

c

a

b

Wiring

b c

8.

2 DIN rail clips and screws

LED states3G

modem

LED

StateIndication

Always on

Searching network

Fast blinking (200ms O

N, 200m

s OFF)

Server connected and transmitti

ng data

Slow blinking (800m

s ON

, 800ms O

FF)Registered to the operator netw

ork

Off

Power O

FF

Xcom-232i LED

LED colour

StateIndication

Red

Blinks(Ton = 50 %

| Toff = 50 %)

Updating process. During the Xcom

-232i updating process (after insertion of a M

icroSD card containing the updates), the signalisation LED blinks in red w

ith a cyclical ratio of 50 %

.

Continuously onError during update or back up of the data logger. If the Xcom

-232i detects an error, the signalisation LED is continuously red.

Blinks (Ton = 10 % | Toff = 90 %

)M

icroSD card full. If the Xcom-232i detects that the

MicroSD card is full, the signalisation LED blinks in red

with a cyclical ratio of 10 %

.

Green

Continuously onData logging. W

hen the data logging function is activated, the signalisation LED is green.

Blinks continuously(Ton = 20 %

| Toff = 80 %)

Comm

unication (via RS-232 connection). When the

comm

unication via the RS-232 connection is active, the signalisation LED blinks in green w

ith a cyclical ratio of 20 %

.

Blinks 2xIn operation. The signalisation LED blinks in green tw

ice w

hen the Xcom-232i is in operation and none of the

above mentioned states is indicated.

Orange

On 1.5s

Insertion of the SD card. When inserting an SD card, the

signalisation LED is both red and green simultaneously for

1.5 seconds.

If several of the three states indicated by the red LED light occur simultaneously, they w

ill be displayed in the follow

ing priority order:•

Update processing

• Error during updating

• M

icroSD card fullIf the first tw

o states indicated by the green LED light occur simultaneously, the signal indicating

comm

unication via RS-232 connection is reversed (Ton=80% |Toff=20%

).

FAQHow

much data w

ill the Xcom-G

SM use per m

onth?The basic data usage is about 2 M

ega Bytes (MB or M

o) per month. If the Datalogger is enabled,

the quantity of used data will depend on the size of the installation.

My Xcom

-GSM

is well-configured, but doesn’t connect to the server. W

hat should I do?The m

odem needs a lot of pow

er to connect to the server. That is why w

e recomm

end to not exceed 10m

of cable length and to place the modem

the closest possible to the power supply

device (Xtender, VarioTrack or VarioString). Also check that you have activated the SIM card w

ith the SIM

card provider so that it can comm

unicate via the data connection.

I entered the wrong PIN

code and the Xcom-G

SM has blocked m

y SIM card. W

hat should I do?After 3 failed attem

pts, the modem

is blocking the SIM card and requires the PU

K code (PIN

unblocking key) to unlock the card. You need to insert the SIM card in a phone and unlock it by

entering the PUK code.

Xcom-portal

I can’t register my new

installation. What should I do?

To register a new installation, the installation needs to be:

1. Configured correctly and in accordance w

ith the user manual.

2. Have been connected to the server at least once.

In order to validate that the installation has been correctly configured, the Xcom system

info (available on the RCC connected to the system

) should indicate either Xcom-LAN

(for an installation w

ith Xcom-LAN

) or Xcom-GSM

(for an installation with Xcom

-GSM).

Validate that the connection with the installation is w

ell established, control that the RCC displays the m

essage "Server connected" when turning on the installation.

There are no datalogger files in the Datalogger tab. What should I do?

If the installation is new and the M

icro SD card of the Xcom-GSM

is empty, it is norm

al that there are no files on the server.To activate the autom

atic recovery of the Datalogger:1.

The Xcom-GSM

needs to have a software version higher than 1.5.36

2. The datalogger needs to be activated on the Xcom

-GSM (the green LED should be continu-

ously lit).3.

The Xcom-GSM

needs to have a micro SD card inserted continuously.

Data usage with datalogger enabled per m

onth

Data usage

System

sizeExam

ple of quantity of products in the system

XtenderVarioString

VarioTrackBSP

8MB

S1

-1

1

20MB

M3

21

1

60MB

L9

15-

1

These calculations do not include the remote control usage.

Lega

l noti

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© S

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SAFE

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Gen

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623

68-1

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- EN

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