Upload
markelson
View
383
Download
3
Tags:
Embed Size (px)
DESCRIPTION
Presented at HOme Entertainment Show June 2006 for prospective clients who are looking for Custom Installers
Citation preview
SOUND SOLUTIONSCUSTOM AUDIO, VIDEO AND CONTROL SYSTEMS
How to Avoid the Horror of a How to Avoid the Horror of a Bad InstallationBad Installation
Mark Elson Director of Marketing
Sound Solutions, Culver City, CA
Rules for Selecting an Integrator
1. Before you go shopping define your goals.a. Budget
b. Timeline
c. Must haves vs. optional upgrades
2. Places to look for a specialist.a. WOM (Word of Mouth)
b. CEDIA
Rules for Selecting an Integrator
3. Interview for Credibility:a. State contractor’s license?
b. How long have they been in business?
c. How do they design & process their work?
d. Check out their offices & shop. Organized & detailed or chaotic?
e. How do they coordinate with other trades?
f. How well do they future-proof?
4. Ask to see sample documentation
Rules for Selecting an Integrator
5. Staff
a. Meet key employees & project managers.
b. Do they have a dedicated service manager?
c. Do they have an in-house programming staff?
d. CAD programmers?
Rules for Selecting an Integrator
6. Integrity and Good Business Practicesa. Do they listen and ask questions, or do they
mostly “pitch”?b. Can they explain things in plain English?c. Do they provide an easy-to-understand
estimate?d. Do they make changes based on your needs?e. Are you being up-sold for no reason?
Rules for Selecting an Integrator
7. Referencesa. Compare your project with others of similar
scope, dollar value & technology.
b. Ask tough questions: 1) Ask for problems encountered & the installer’s
response.2) Differences between contract & what was
actually delivered.3) Was the work accomplished within a
reasonable time frame? 4) Would they hire this company again?
Rules for Selecting an Integrator
THE PAYOFF
SOUND SOLUTIONSCUSTOM AUDIO, VIDEO AND CONTROL SYSTEMS