Embed Size (px)
Citation preview
HOW TO BUILD A TOP SAFETY CULTURE 3 BUILDING BLOCKS FOR AN EXCELLENT SAFETY CULTURE
www.talentclick.com | 1.877.723.3778
Presented by
Greg Ford, CEO, TalentClick
Shawn Galloway, President & COO, ProAct Safety
TalentClick Workforce Solutions Inc.
Vancouver, BC, Canada
Greg Ford, CEO, TalentClick B.A. Psychology
M.Ed Workplace Learning
Shawn Galloway President & COO, ProAct Safety Expert in Safety Excellence, Strategy and Culture
WHAT WE’LL COVER
• What is “Safety Culture”?
• Establishing Your Ideal Safety Culture
• Measuring Your Current Culture
• Executing Against A Strategy for a Top Safety Culture
• Q&A
• Action Steps
4
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Safety Culture
Common
Climate and Chemistry
The Way and Why
Characteristics and
Capabilities
Subcultures
Already Exists
Theoretically No Such Thing
Sustainability Mechanism
ESTABLISHING YOUR IDEAL SAFETY CULTURE
6
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Mathis, Terry & Galloway, Shawn, 2013, STEPS to Safety Culture Excellence,
Hoboken NJ, John Wiley & Sons Inc.
7
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
The Bridge to Safety Excellence™
8
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Mathis, Terry & Galloway, Shawn, 2013, STEPS to Safety Culture Excellence, Hoboken NJ, John Wiley & Sons Inc.
MEASURING YOUR CURRENT SAFETY CULTURE
10
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Mathis, Terry & Galloway, Shawn, 2013, STEPS to Safety Culture Excellence, Hoboken NJ, John Wiley & Sons Inc.
11
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
As You Get Closer to Zero
Lagging Indicators
Leading Indicators
Transformational Indicators
Mathis, Terry & Galloway, Shawn, 2013, STEPS to Safety
Culture Excellence, Hoboken NJ, John Wiley & Sons Inc.
12
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Strategic Choices for Safety Culture ExcellenceSM
• Beliefs
• Decisions
• Behaviors
• Experiences
• Stories
• Knowledge
WHY MEASURE?
Measuring Safety Culture lets us more accurately see:
1. How safety is perceived, valued and prioritized in an organization
2. Which actions can be taken to make improvements
A SAMPLE DIAGNOSTIC TOOL: THE SAFETY CULTURE ASSESSMENT
• Online feedback survey – 70 questions
– ~10 minutes to complete
• Anonymous responses
• Use to measure at least 10% of employees
• Mix front-line workers, supervisors and managers
RESULTS PRESENTED IN 5 DIFFERENT WAYS
MEASURING: EMPLOYEE FEEDBACK SCORES
MEASURING: BREAKDOWN OF PARTICIPANTS
www.talentclick.com
MEASURING: TOP RATED QUESTIONS
IMPLEMENTING A STRATEGY FOR A TOP SAFETY CULTURE
20
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Mathis, Terry & Galloway, Shawn, 2013, STEPS to Safety Culture Excellence, Hoboken NJ, John Wiley & Sons Inc.
21
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited. May not be copied or used without the prior express written consent of ProAct Safety, Inc.
Safety Excellence Goal Means FlowdownSM
Safety Excellence Vision
Transformational Safety Data (Where We Are Now)
Injury/Accident Prevention Goals
Strategic Priorities: Objectives To Close Gap
Initiatives That Support Objectives
Executive Summary (Where We Are, Why?)
Balanced Scorecard
Cultural Data (Where We Are Now)
Culture Enhancement Goals Focusing on Core
Safety Values & Behaviors to Close Gap
Strategic Priorities: Objectives To Close Gap
Initiatives That Support Objectives
22
Copyright © 2014, ProAct Safety, Inc., All Rights Reserved. Reproduction Prohibited.
May not be copied or used without the prior express written consent of ProAct Safety, Inc.
What is Safety Excellence?
How Do We Currently Add
Value & Motivate Safety
Excellence?
How Do We Currently
Demotivate Safety
Excellence?
If We Couldn’t Punish, How To Ensure Rule-Following?
Four Insightful Questions
Questions? [email protected]
ACTION STEP 1: RATE YOUR SAFETY CULTURE MATURITY
Free Safety Culture Maturity Measurement Tool
Check your email for instructions!
www.ProActSafety.com
ACTION STEP 2: MEASURE YOUR SAFETY CULTURE
Free Safety Culture Perception Survey (Summary Report)
Check your email for instructions!
www.talentclick.com
THANK YOU SEND FEEDBACK TO [email protected]
www.talentclick.com | 1.877.723.3778
Presented by
Greg Ford, CEO, TalentClick
Shawn Galloway, President & COO, ProAct Safety
TalentClick Workforce Solutions Inc.
Vancouver, BC, Canada
