How the Sausage is Made

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How the Sausage is Made

A day in the life

The life of an RFE (and the tools we use)

The life of a product version

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Kinetic Development: A Day in the Life

Development Design Implementation Design Develop

Support

Content Handlers Bundles Community articles

Continued learning User groups Self directed learning

Ruby Tuesday

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Where ideas come from?

Consumer RFEs

Predictive RFEs

Dreaming

Drinking our own champagne

57% of percentages are made up, including these.

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What do we do with the ideas?

Customer interaction is supported by Salesforce

Ideas/RFEs are stored in Redmine

Weekly product meetings (developers, support)

Yearly product development summit

Bulldog meetings

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The Life of an RFE / Development Tools

Get an email from a client

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The Life of an RFE / Development Tools

Enter the RFE in Redmine

Redmine – Issue Management

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Redmine – Issue Management

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Redmine – Issue Management

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Redmine – Issue Management

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The Life of an RFE / Development Tools

Brainstorm RFE implementation with Mindmeister

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Mindmeister – Mind Mapping

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Other things we use Mindmeister for Roadmap planning Meeting notes Brainstorming

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The Life of an RFE / Development Tools

Prepare the VMWare development server Started with VMWare Workstation/Fusion Moved to VMWare ESXi

40 virtual machines on one server/SAN

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VMWare (ESXi) – Virtual Server

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The Life of an RFE / Development Tools

Prepare local development Use Netbeans for Java projects Use Sublime for Ruby/JRuby projects

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Netbeans – Development Environment

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Sublime – Text Editor

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The Life of an RFE / Development Tools

Commit our local changes to Github Stores all of the changes we ever make

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Github – Version Control

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Github – Version Control

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Github – Version Control

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Github – Version Control

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Github – Version Control

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Other Tools We Use

Chrome Developer Tools (HTML, CSS, Javascript troubleshooting)

JSFiddle (isolated HTML, CSS, Javascript testing)

Gist (sample code, code sharing)

Litmus (browser and email compatibility)

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Product Lifecycle

3.0.0dev – Internal live development Development testing

3.0.0rc1 – Feature complete, internal release Support training, real world usage, gather feedback, documentation

3.0.0rc2 – Feature complete, early release Gather feedback

3.0.0