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How GRG survives in China ATM market
Experience from China
GRGBanking Equipment Co., Ltd.www.GRGBanking.com Tel: +86-20-6287 8545
Mark YipManaging Director of GRGBanking
Business Contact: Buddy Xu, Marketing [email protected]
GRGBanking · we move faster
Strategies of Chinese Banks
GRG Philosophy towards the Challenges
Challenges of ATM Market in China
Agenda
GRGBanking · we move faster
33094 39957 48966 60000 68000 82000 98000127600
167500214900
271000
333900
415600
520000
614900
730000
780000
25.2%
20.7%22.5% 22.5%
13.3%
20.6%19.5%
30.2%31.3%
28.3%26.1%
23.2%24.5%
25.1%
18.3% 18.7%
6.8%
0.0
800000.0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
ATM quantity growth in the past 16 years in China
total installation
growth rate
• Fast growing 30 years of ATM in China: 1987 - 2017.• Annual Growth Rate in most of the years: 20% to 30%.• Growth Rate in 2016, dropped sharply and suddenly to 6.8%.
数据来源:人民银行
Have high speed growth stopped?Or will it come back again?
Data Source in this PPT:People’s Bank of China, Finance Times, RBR, Banks Statistics, GRG Researches
30%
20%
6.8%
GRGBanking · we move faster
68009000
11000 11100 1370017400
33800
5500059500
61000
75000
100741
85642
97153
113076
75153
0.00
30000.00
60000.00
90000.00
120000.00
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
ATM purchase quantity in every year since 2001
Purchase quantity in 2016 was only 75,200 units, dropped more than 30% compare to the 113,000units in 2015.
ATM purchase quantity in 2016 dropped back to 2011
GRGBanking · we move faster
ATM dispenser and recycler both declined
Total purchase quantity of dispenser and recycler dropped down by 33.5% (2016 to 2015)Dispenser: dropped down by 50.5%Recycler: dropped down by 29.3%
GRGBanking · we move faster
Cash recycler dominates ATM market
Recycler market share in 2016 had grown up to 85%, and some banks buy only recyclers now.
39630 39917
32391
2703722696
11242
35370
60824
53251
70116
90380
63911
0.00
25000.00
50000.00
75000.00
100000.00
2011 2012 2013 2014 2015 2016
Dispenser
Recycler
47%
60% 62%
72%80%
85%
Recycler Portion
GRGBanking · we move faster
21.5%
17.4%
12.9%14.4%
11.5%
5.6% 5.5%
23.3%
18.4%
12.9%
9.2% 9.2%
5.9%4.6%
29.5%
9.4%
16.6%
1.3%3.7%
2.5%0.7%
0.0%
7.5%
15.0%
22.5%
30.0%
37.5%
GRGBanking Hitachi YH NCR Diebold OKI Wincor-Nixdolf
Market share change of different ATM brands in China
2010 2013 2016
Local manufacturers took over the market
During the past 10 years, the market share of major ATM brands changed rapidly and the local brands increased very quickly.To be localized to survive.
GRGBanking · we move faster
What is behind the declining of the numbers?Quantitive change leads to qualitative change
ChangeExpectation to the future
ChangeTraditional channel
to Omni Channel
Cost Profitability
Efficiency
MIND
CHANGE
ChangeFintech competition
GRGBanking · we move faster
Almost all the daily payment can be done online and by mobile.
Consumption habits have changed
Alipay and Wechat pay
Profound industrial background changes
GRGBanking · we move faster
Consumption habits have changed
QR Code scanner
Bus ticket
GRGBanking · we move faster
Consumption habits have changedMetro station entrance
Quick pass with mobile Long queue waiting in front of ticket machine
GRGBanking · we move faster
Consumption habits have changedBook a taxi and pay on mobile
Uber and Didi Taxi Wechat pay for taxi
GRGBanking · we move faster
Payment at restaurants
KFC is already quite localized in China
Consumption habits have changed
GRGBanking · we move faster
In super-markets
This is common in most of the super-markets in China
Consumption habits have changed
GRGBanking · we move faster
At a fruit stand
Alipay is recommended
Consumption habits have changed
GRGBanking · we move faster
During the Chinese Spring Festival 2017
420 Millionpeople sent
46 Billion Lucky money pocketsthrough Wechet
A Chinese lucky money with a lucky amount
Consumption habits have changed
GRGBanking · we move faster
Even here
If by chance you don’t have any cash with you,
I also accept Alipay.
Consumption habits have changed
GRGBanking · we move faster
GRGBanking · we move faster
Profound industrial background changesE-payment and M-payment increasing
Trillion CNY
GRGBanking · we move faster
Profound industrial background changes
Alibaba one-day sales on Nov. 11 2016USD 17.8 BillionSurpass 1 month Amazon sales
Incredible E-commerce in China
million CNY
GRGBanking · we move faster
e-Commerce
Online
search
Social
media
Ad
union
IM
payment
Security
Financial
servicesEntertainment
Smart devices
O2O
ads
Yu’e Bao: AuM
$93+ billion
Sesame Credit: credit score for
300+ million
Alipay: 800+ million Number of
registered accounts
Ant Micro Loans: SME loans $12+
billion
WeBank: Total loan credit line for SMEs:
$300+ million
WeChat: Social and mobile wallet app with
650+ million monthly active users
Profound industrial background changesFintech in China
GRGBanking · we move faster
Recent developmentsATM new functions
Finger vein identification instead of signature
Finger vein module equipped ATM for anti-fraud
Finger Vein
Self Remote Sorting and Settlement
Biometrics Identification for Cardless withdrawal
Serial Number Recognition and Recoding
GRGBanking · we move faster
Digital currency and Blockchain
People’s Bank Of China
(PBOC) set up Digital Currency Task Force, Research Institute.
Digital bill management system based on Blockchain technology was successfully applied.
Lately happened
GRGBanking · we move faster
What we believeChange in time is the only way to survive
ATM high speed growth era ended.
Banks need to change to suit the new situation.
ATM manufacturers also need to change together with the banks proactively and quickly.
The circulation of the cash is decreasing.However, cash will not disappear.
If banks don’t change themselves, we will
change them.
Jack Ma
President of Alibaba Group
GRGBanking · we move faster
GRGBanking · we move faster
Strategies of Chinese Banks
GRG Philosophy towards the Challenges
Challenges of ATM Market in China
Agenda
GRGBanking · we move faster
Strategies of banks
GRGBanking · we move faster
More branch intelligent machines to reduce the HR and TCO
Need quick response to the new technologies
Full function ATM and cost effective solution
ATM manufacturers need to be localized enough to provide localized solution, customized products and comprehensive services
GRGBanking · we move faster
Categorized branches for different functions
2
1
3
Flagship branch
Comprehensive branch
Compact branch Individual basic retail service
Comprehensive standard service corporation business service
China Construction Bank experience
Financial product, wealth management service, VIP service
+
+
GRGBanking · we move faster
Configuration Flagship branch Comprehensive branch Compact branch
ATM
TAU
Queuing Machine
Multimedia Screen
E-banking Terminal
VIP Room
Private Bank
Estimated Cost 20 Million 6 Million 1 Million
Different kind of branch with different configurationChina Construction Bank experience
GRGBanking · we move faster
Flagship branch
Fully equipped with ATM, TAU, Queuing machine and all kinds of terminals and multimedia screens.
Provides interactive and intelligent financial services.
China Construction Bank experience
GRGBanking · we move faster
Comprehensive branch
Branch intelligence and self service machine to reduce the work load of the branch teller
China Construction Bank experience
GRGBanking · we move faster
Compact branch
Self service machine to provide fast service without teller assistance onsite.
China Construction Bank experience
GRGBanking · we move faster
ATM outsourcing in plan
• As a traditional banking service channel, ATM is becoming a burden rather than a channel.
• Cost of ATM maintenance, management and CIT is expensive.
• A professional company to provide ATM maintenance, centralized management and CIT is the trend.
GRGBanking · we move faster
Strategies of Chinese Banks
GRG Philosophy towards the Challenges
Challenges of ATM Market in China
Agenda
GRGBanking · we move faster
Annual output: 40,000 ATMsGlobal installation 220,000 ATMs
Manufacturing center to total solution and service provider
Hardware & Software
ATM
VTM
Sorting Machine
AFC
Branch Intelligence
Biometrics & Security
GRGBanking · we move faster
Service Station: 900+Technical Engineer: 6,000+CIT Company: 23CIT Employee: 7000+
Solution & Service
Branch Transformation
ATM Maintenance
ATM Monitoring
ATM Networking
CIT
Vault Cash Sorting
Manufacturing center to total solution and service provider
GRGBanking · we move faster
GRGBanking · we move faster
GRG philosophy - Localization and Win-win cooperation
GRGBanking · we move faster
Localization Local entities and partners for sales, service, development and production
Cooperation Sales
Joint Venture and more flexible partnership globally
• Distribution• OEM
Service
• Service Partner
Development
• ODM• Local Software
Partner
• Local Factory
Production
Capital Investment
GRGBanking · we move faster
Thank you!for more information: www.grgbanking.com booth:220/222
Business Contact: Buddy Xu, Marketing [email protected]