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#vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse Kachapis, Druva MGT3759BUS #MGT3759BUS VMworld 2018 Content: Not for publication or distribution

How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

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Page 1: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

#vmworld

How GameStop Leveraged the Cloud to Meet Business

Continuity SLAsChris Ferron, GameStop

Jesse Kachapis, Druva

MGT3759BUS

#MGT3759BUSVMworld 2018 Content: Not for publication or distribution

Page 2: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

How GameStop Leverages Druva Cloud Platform to Transform Data Protection and Lower Costs

VMworld 2018 Content: Not for publication or distribution

Page 3: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Fortune 500 Companyo Headquartered in Grapevine, Texas

• Global multichannel video game, consumer electronics and wireless services retailer

• Operates globally across 14 countrieso 7,200 stores

• Consumer product networko www.gamestop.como Game Informer magazineo ThinkGeek

Who is GameStop?

VMworld 2018 Content: Not for publication or distribution

Page 4: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Geographically spread – 14 countries and 7,200 stores

• Used a wide assortment of toolso Disk to Tape, Disk to Disko Replication and dedicated DR environmento 8-10 backup solutions implemented

• Infrastructure – Physical and Virtualo Virtualized Environment (VMware)

62 VM hosts, 1600 VMso SQL Databaseso Physical servers – Linux and Windows

• Total data – 230 TB

Data Protection and Management Environment Prior to Druva

Production Disk Backup Tape

Backup Archival

VMworld 2018 Content: Not for publication or distribution

Page 5: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Complexityo Disparate and non-integrated solutionso Lacked scalability and flexibility

• Compliance management and risko Data silos – Lack visibilityo Varied regional data policy for all sites

• Decentralized managemento Each solution had its own administrator

• Dependence on tape – risk to data losso Rare to test “actual” recovery from tapes

• Costly solutions for backup and DRo Expensive on-premises hardware and DR facilityo Support and services at a high cost

Data Protection Challenges

VMworld 2018 Content: Not for publication or distribution

Page 6: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

+VMworld 2018 Content: Not for publication or distribution

Page 7: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Single cloud-native solution for backup and DRo Eliminated 8-10 non-integrated solutionso No hardware

• Unified data in the cloudo Global storage with no data siloso Easily met data residence laws

• Single pane of glass for managemento Global visibility and compliance management

• Reduced backup window & increased reliabilityo CloudCache for LAN-like backup & restore speedso No more tapes

• DR in the Cloudo Minimized replication and DR siteso No compromise to business continuity SLAs

GameStop Meets Cloud Initiative with Druva Phoenix

“What really excited us is that all aspects of Druva’s platform are distinctly cloud-native, unlike competitors who seem to have integrated the cloud as an afterthought.”

“We didn’t find another solution that would accomplish reducing our backup application footprint as much as Druva.”

“Incumbent solutions were not adequate to handle GameStop’s requirements as they were mostly purpose-built that were not scalable and flexible for all our locations and apps.”

VMworld 2018 Content: Not for publication or distribution

Page 8: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

On-Premises Storage

AWS S3 Storage

GameStop Hard Savings with Druva Phoenix

8x Storage Reduction with Global Dedupe 70% Operating Cost

Reduction

Incumbent Solutions(Before Druva)

With DruvaPhoenixVMworld 2018 Content: Not for publication or distribution

Page 9: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Who is Druva?

VMworld 2018 Content: Not for publication or distribution

Page 10: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Enterprise Customers

4,000+Data Under

Management

100PB+Amazon Storage

Partner

Top 5

“With Druva we gained data visibility while reducing costs and complexity, simplifying and reinforcing our entire data protection strategy.” Brian Bagwell, Director of IT

Fortune 500Companies

10%

VMworld 2018 Content: Not for publication or distribution

Page 11: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Druva Vision: Data Management as-a-Service

VMworld 2018 Content: Not for publication or distribution

Page 12: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Druva Cloud Platform: One Platform to Protect it All

inSyncEndpoints & SaaS ApplicationsOffice 365, Google G Suite, Box and Salesforce

CloudRangerAWS Cloud WorkloadsEC2, EBS, RDS and Redshift

PhoenixData Centers & Branch OfficesPhysical Servers, Databases, VMware,

Hyper-V and NAS

VMworld 2018 Content: Not for publication or distribution

Page 13: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Traditional Backup & DR are Complicated

Average copies of same data maintained for each location42% 10.7Companies have experienced

recovery failure in the past year

Diverse environments Fragmented backup methods and policies

BackupServers

BackupSoftware

RemovableMedia Server

RemovableMedia

Labor CourierServices

OffsiteLocations

Multiple vendors, complex & risky deploymentLabor intensive management

VMworld 2018 Content: Not for publication or distribution

Page 14: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

New Data Landscape Faces Complex Changes

Retention & ComplianceLocations & Storage Mediums

Continuity & Uptime

VMworld 2018 Content: Not for publication or distribution

Page 15: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Druva Phoenix – Infrastructure Data Protection for the Cloud Era

All AWS Regions

CloudCache

Commodity ServerLAN speed Restores

No Complexity

VMworld 2018 Content: Not for publication or distribution

Page 16: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Druva – Phoenix Backup, Archival and DR. All-In-One Solution.

Cloud-Native and Offered “as-a-Service”

DR in the Cloud

VMworld 2018 Content: Not for publication or distribution

Page 17: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Global Reach, Visibility & Manageability

• Predictable, Consistent SLAs and Pricing

• Fully Elastic, Highly Scalable, On-demand Services

• Increased Reliability, Security Confidence

• Zero Infrastructure, Lower TCO

A True “As A Service” & Cloud-Native Architecture

Cloud Native

Global Reach Fully Elastic

Zero Infrastructure Security

VMworld 2018 Content: Not for publication or distribution

Page 18: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Agentless and hypervisor level backupo VMware APIs – VADP, CBTo Application consistent backups

Integration with vCenter o Auto configuration of VMs per policy

Instant recovery in AWSo DR and workload mobility

Cloud Backup and Archival for VMware

VMworld 2018 Content: Not for publication or distribution

Page 19: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Druva Phoenix is VMC Certified!

Advantages• Only SaaS backup solution for VMC

• Supports VM mobility – On-Premises or VMC

• Easy to deploy and manage – no hardware/software

• Single management control plane

Features• Backup, restore, archival and DR of VMC

• Deployed as a Proxy (Agentless)

• Failover to VMC

• Failback to on-premises (vMotion)

VMworld 2018 Content: Not for publication or distribution

Page 20: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

VM Granular Recovery Options

VMDK Restore

Full VM Restore

File Level Restore

VMworld 2018 Content: Not for publication or distribution

Page 21: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Meeting Compliance and Data Residency Laws

Supported AWS Regions• N.Virginia (US-East)

• N.Virginia (US-East)

• N.California (US-West)

• Oregon (US-West)

• Canada (Central)

• Frankfurt (EU-Central)

• GovCloudSydney (AP-Southeast)

• Singapore (AP-Southeast)

• Tokyo (AP-Northeast)

• Sao Paulo (SA-east)

• London (EU-west-2)

• Mumbai (AP-south-1)

VMworld 2018 Content: Not for publication or distribution

Page 22: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Data encryptiono 256 bit TLS 1.2 Encryption Data-In-Flighto AES 256 Encryption Data-At-Rest

• Envelope encryption o Unique Encryption Key Per Customero Key is never escrowed with Druvao Druva cannot reset customer passwordo Druva can never access customer data

• Data sharding – data/metadata separationo Metadata in DynamoDB (256 AES)o Block Data in S3/S3IA and Glacier (256 AES)

Security and Encryption

VMworld 2018 Content: Not for publication or distribution

Page 23: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Virtualized: VMware, Nutanix, Microsofto Agentless backup, auto discover – vCenter, HyperVo Nutanix AHV - Guest level backupso Cloud DR for VMware

• Physical: Linux + Windows (VSS aware)• Databases: MS SQL

o Application consistento Recovery – Flat file, database, point-in-time

• NAS - SMB and NFS o 100x Performance boost over traditional methodso No vendor lock-ino Machine learning for incremental changeso Smart scans: age, metadata and file permissions

Modern Workload Support

VMworld 2018 Content: Not for publication or distribution

Page 24: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Efficient Storage: Smallest Backup Data Footprint

Variable Block Source Side Deduplication

Transfer and store unique data80%+ Storage, Bandwidth savings

Avoid Full Backups Forever

True ever incremental backups

Global Deduplication

Scalable without bottlenecks

% C

usto

mer

s

Dedupe Ratio

3.7x Reduction Over

Ever Incremental

… Equivalent to 50x DELL EMC(30 day retention, 4% change rate, VMs)

VMworld 2018 Content: Not for publication or distribution

Page 25: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

• Perfect Capacity Utilization! o Smallest footprint – storage used post global deduplication and compression

o Scale on demand

o More data stored, more the savings

o No wastage or under utilized capacity

o No Performance bottlenecks at capacity

Pay Only for What You Use in the Cloud

Under UtilizedWasted Resources

Perfect UtilizationVMworld 2018 Content: Not for publication or distribution

Page 26: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Total Cost of Ownership

No Infrastructure

Highly Efficient Global Dedupe

Pay as you go!

1 year 2 years 3 years

VMworld 2018 Content: Not for publication or distribution

Page 27: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

Druva Cloud Platform – One Platform to Protect it All

Full Data Visibility

Reduced Infrastructure Dependency

Lower Overall TCO

Single Pane of Glass

VMworld 2018 Content: Not for publication or distribution

Page 28: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

PLEASE FILL OUTYOUR SURVEY.Take a survey and enter a drawingfor a VMware company store gift card.

#vmworld #MGT3759BUSVMworld 2018 Content: Not for publication or distribution

Page 29: How GameStop Leveraged for publication the Cloud to Meet … · 2018-09-05 · #vmworld How GameStop Leveraged the Cloud to Meet Business Continuity SLAs Chris Ferron, GameStop Jesse

THANK YOU!

#vmworld #MGT3759BUSVMworld 2018 Content: Not for publication or distribution