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How emotions trigger monetisation

How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

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Page 1: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

How emotions trigger

monetisation

Page 2: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

High growth video ad tech company

Run over 14,000 campaigns for

91% of ad age 100 brands

Unique data set of 3 trillion views

300 Unrulies across 20 locations worldwide

Global reach 1.44bn monthly unique users

Analysing 116 million social shares per day

Our Mission

To deliver the most awesome social video campaigns on the planet!

Page 3: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Our Vision

Be the team and the tech that transforms digital advertising for the better

• Emotional Intelligence

• Polite Ads

• Premium Media

Page 4: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

With a ton of Data and Insight

Page 5: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

With Emotional Intelligence

Page 6: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Attention to digital ads is dire

In fact, you are 475 times more likely to

survive a plane crash than click on a banner ad.

Source: solve media, 2011

2002CTR averaged 2.4%

Source: Doubleclick, display benchmarks, 2002

2015CTR has dropped to 0.2%

Source: Doubleclick, display benchmarks, 2015

Page 7: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

This is how pre-roll ads make viewers feel

Source: Unruly Future Video Lab Survey, Sep 2015

61% of viewers say being

forced to watch ads puts

them off the brand.

Page 8: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

No wonder that trust in advertising is at an all time low

Source: YOUGOV, Advertisements, April 2014

97% of internet users don’t

completely trust advertising

Page 9: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

21m 30m 39m54m

121m

181m200m

419m

JUN-09 JAN-10 JUN-10 JAN-11 JUN-11 JAN-12 JUN-12 JAN-13 JUN-13 JAN-14 JUN-14 JAN-15 JUN-15 JAN-16

And ad blocking is going up, up, up

Source: Pagefair, Mobile Adblocking Report, 2016

Page 10: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

You can block or cap your content

Page 11: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

You can pay through the nose

Page 12: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

You can play cat and mouse

Page 13: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Imagine how viewers feel when they still see ads they’ve blocked

Page 14: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

But people block ads because they’re so bad

So much content, so little time.

Page 15: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

_

The Future Ad Manifesto

Page 16: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

1. Less is More

Fewer placements to reduce ad fatigue and fewer ad tags to improve page load

Page 17: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

1. Less is More

Page 18: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

1. Less is More

Page 19: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

1. Less is More

Page 20: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

2. Polite placements that users will accept

Non-interruptive with polite page loading. Content loads first, ads load second

Page 21: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

2. Polite placements that users will accept

• Viewable outstream format

• Creates new premium video inventory

• Monetise search & social traffic on article

pages

Say hello to In-Article!

Page 22: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

2. Polite placements that users will accept

Page 23: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

2. Polite placements that users will accept

Page 24: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

3. Ad formats that empower consumers

Let users control the advertising experience and make sure they know what to expect

Page 25: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

3. Ad formats that empower consumers

• Native video at scale

• Liquid layout – Native Tech

• ViewPlay – Plays only in-view

• Mobile audiences

• ‘Thumb skip’

• Programmatic CPM

• Managed service CPCV

Say hello to Unruly In-Feed!

Page 26: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

3. Ad formats that empower consumers

A word on disclosure for native ads….

Page 27: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

3. Ad formats that empower consumers

40% users find pre-roll extremely annoying

Users trust the advertiser

+52% more in premium

environments than on YouTube

Pre-roll ads are on

average-24% less

likeable than outstream

Purchase intent is +50%

higher after watching

outstream

Source: Video impact effectiveness study ( Nielsen) 2015 – US Data

And for advertisers, outstream drives brand metrics

Page 28: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

3. Ad formats that empower consumers

As viewability becomes a hot topic, Unruly ensures your ads are being seen

40.62%

79.50%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Viewability Rate for Unruly Views

MOAT UnrulyX

+95%

Source: MOAT Analytics – 50% in view for greater than or equal to two continuous seconds; MOAT Market Benchmark VS UnrulyX; UnrulyX views are in-Article and In-Feed

Page 29: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

3. Ad formats that empower consumers

Unruly formats greatly outperform YT TrueView and Facebook video in APAC

0.08%

20.3%

0.81%

56.6%

Click-Through Rate Completion Rate

+912.5% +179.1%

Page 30: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

4. Smart data & targeting

Improves both user experience & CPMS

Page 31: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

of Millennials and Gen Z either don’t mind or like it

when they see ads that are for products or services

they are interested in

%81

Source: Unruly FVL Survey, 3,200 global respondents aged 11-69, July 2015

4. Smart data & targeting

Page 32: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

4. Smart data & targeting

Conditions for native ad acceptance

Page 33: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

• Age & gender

• Household income

• Family status

• Home owners, car buyers, gamers & hundreds of behavioral segments

4. Smart data & targeting

Programmatic audience targeting

Offline behavioral targeting

• Target category spenders

• Intercept competitors’ customers

• Retarget TV show viewers & synchronise with TV ad buys

Page 34: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

4. Smart data & targeting

UnrulyX private marketplaces

Audience Vertical ComScore Sites KPI based

Page 35: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

Mobile web & mobile app

Page 36: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

45

40

35

30

25

0%

2011 2012 2013 2014 2015

15

20

10

05

MINUTES

Source: Emarketer, April 2015

Desktop24min

Mobile39min

Average time spent per day with digital video by US adult *by device

Page 37: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

Mobile video consumption is rocketing

85%

65%

45%

25%

5%

65.9%Worldwide

69.4%APAC

73.5%South East Asia

Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers)

% of viewers watching more than 3 mobile videos p/w

Page 38: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

When watching ads, SE Asians are most likely WW to hold phones vertically

70%

60%

55%

50%

40%

55.9%Worldwide

59.4%APAC

66.9%South East Asia

Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers)

How often do you hold your phone vertically?

Page 39: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

SE Asians most likely WW to lock their phones in vertical mode

40%

30%

20%

10%

31.4%Worldwide

39.7%APAC

44.3%South East Asia

Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers)

How often do you use the rotation lock on your phone to lock it to vertical mode?

Page 40: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

South East Asians demand immersive experiences

50%

40%

30%

10%

30.3%Worldwide

41.6%APAC

49.1%South East Asia

Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers)

I prefer to watch video ads on my mobile played in full-screen rather than in a small window on the mobile site

Page 41: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

5. Mobile first

• Unlock the true power of mobile

• Intuitive viewing experience

• Full Screen = Full Attention

• Viewable and skippable

• Premium publishers

• Third-party verified

Say hello to Vertical Video

Page 42: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

6. Be agile

Test and learn for yourself as the landscape evolves

Page 43: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

6. Be agile

World is changing fast

Page 44: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

7. Quality control the ads

Demand (and create) better ads

Page 45: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

7. Quality control the ads

75% of millennials and Gen Z share brand content – if it’s good

Page 46: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Entertaining: I want to enjoy myself

Informative: Tell me something I don’t know

Useful: Help me do something better or differently

7. Quality control the ads

Driving value is what makes content ‘good’ - offer consumers value

Page 47: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

7. Quality control the ads

We work with 91% of ad age 100 brands

Page 48: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Unruly brings emotional intelligence + datato video content marketing and programmatic

Unruly EQUnruly Custom

AudiencesUnruly Activate

Advanced content/creative pre-testing using biometrics

and self assessment

World’s first ‘Emotional targeting’ tool launching in

South East Asia!

Social video distribution at scale outside of YT and FB

Unruly Pulse

Emotion led content/audience

planning tool

Content strategy and evaluation

Distribution and measurement

Page 49: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

_

What about emotions?

Page 50: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

• Psychological responses

• Social motivation

• Primal responses

• Cognitive responses

• Intensity

• Emotional valence

• Schema disruption

• Memorability

• Enjoyability

• Medium

• Favorability

• Interpanel agreement

• And 100+ other factors

Find out why people watch & engage

Page 51: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Two main drivers of video engagement

Conscious

Social Motivations

Sub-Conscious

Emotions

Page 52: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

UnrulyEQ Scorecard

Page 53: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

• 13.5 million organic views

• 48,000 unique visitors to Prudential site

• 28% increase in top of mind brand awareness

• 48% of viewers intended to buy a product after watching the video

Unruly clients are winning big!

PRUDENTIAL: #RelationshipReconnect wins Gold and Silver Spark Awards

Page 54: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

• 13.5 million organic views

• 48,000 unique visitors to Prudential site

• 28% increase in top of mind brand awareness

• 48% of viewers intended to buy a product after watching the video

Unruly clients are winning big!

PRUDENTIAL: #RelationshipReconnect wins Gold and Silver Spark Awards

Page 55: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Emotional video ads drive viewer behavior

Intent to find out more Intent to re-watch Intent to discuss Purchase intent

Source: Unruly EQ data 2016

TM & Copyright 2012 – 2016 Unruly Group. Unruly Trade Secrets and Proprietary Information.

Page 56: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Emotion is key for driving purchases

Ads with above-average EEG scores delivered

23% lift in sales volume

-16%

-2%

23%

-30%

-20%

-10%

0%

10%

20%

30%

Page 57: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Private marketplaces curated to match the key

emotions that are proven to lead to video

engagement.

• Unruly EQ has identified the 12 top emotional

responses that drive video engagement

• Pairs of trained coders coded up UnrulyX sites on

an intensity scale for the 12 emotional responses

• Data from coding was compiled and results were

calculated to meet inter-rater criteria. Private

Marketplaces were developed using only sites

meeting each emotion with the highest level of

intensity

Emotional private marketplaces

Don’t just reach people. Move people.

Happiness Exhilaration Amazement Inspiration Hilarity Sadness Warmth Pride Nostalgia Surprise Knowledge

Page 58: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

If the ad is funny, use the hilarity PMP to reach viewers in the mood for a laugh as they consume light-hearted content.

Engage users on desktop and mobile using Unruly’s In-Article, In-Feed and NEW Vertical Video formats via any major DSP.

Including…

…And many more!

When the ad just clicks

For example: UnrulyX Hilarity PMP

Samsung Galaxy Note 7: Busy Busy Busy August 2016

Page 59: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

UnrulyX is the viewable video SSP

Page 60: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

The joined-up approach to content creation and audience activation

INSPIRE

UnrulyX labDiscover data-driven

trends & driversof success by

sector, brand & audience

CONNECT

Meet the makers

Workshop live briefs with the up-and-coming

makers most relevant to your content goals

EVALUATE

Unruly EQAlgorithmically test, predict & improve

effectiveness of content

UnrulyXConnect with billions of consumers in the most premium environments,

using Unruly’s user-friendly outstream ad formats

LAUNCH EXTEND

UnrulyX PMPsTarget the most

receptive audiences using a range of PMPs

including KPI based and Emotional PMPs

Page 61: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

• Do it differently: Don’t try to avoid current industry challenges…. Face them head on

• Be authentic: shape your strategy according to your UX, rather than focusing on what others are doing

• Consider the viewer – be polite and respectful, aim for legitimate engagement from the audience

• When it comes to content, look for creatives that evoke an emotional response and give an audience reasons to share –advocacy is key

Summary

Page 62: How emotions trigger monetisation · Source: Unruly Mobile Video Survey May 2016 (WW n=6,000, APAC n=3500 consumers) I prefer to watch video ads on my mobile played in full-screen

Haifaa Daw – Publisher Lead

Asia Pacific

[email protected]

+65 908 68780

Thank you & say hello