31
How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European Commission

How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Embed Size (px)

Citation preview

Page 1: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

How citizens and civil society can contribute to the delivery of more and better digital public services

Francisco GARCIA MORANChief IT Advisor

European Commission

Page 2: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Context

Page 3: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Proclamation of pope Benedict

2005

Page 4: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Proclamation of pope Francis

2013

Page 5: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European
Page 6: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Context

Page 7: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Government = Vending Machine?

Page 8: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Governement, Citizens & Civil Society

I created Code for America to get the rock stars of design and coding in America “to work in an environment that represents everything that we are supposed to HATE….., to work in Government” …

Page 9: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

African proverb

“ When the music changes, so does the dance”

If we fail to listen we will be out of step!

(Denise Lievesley)

Page 10: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

The Public Sector Transformation

Public sector in the EU: 50% of EU GDP, 17% of Employment, 20% of Purchasing Power, Largest Purchaser of IT, Great Influence on Market Dynamics

Page 11: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Change management

Page 12: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European
Page 13: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

EC Fellowship @ UC Berkeley

Page 14: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Objectives

•Feasibility of collaborative digital services ?•What governance? Role of Civil Servants?•Platforms?•ICT Management for collaborative services?

Page 15: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Background

Ostrom became the first woman to receive the prestigious Nobel Memorial Prize in Economic Sciences "for her analysis of economic governance", saying her work had demonstrated how common property could be successfully managed by groups using it

Page 16: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Co-production (with digital)

"Coproduction is a way of planning, designing, delivering, monitoring and evaluating digital public services which, with the help of technology, draws on direct input and domain skills and experiences from citizens, service users, civil society organizations and social enterprises to produce agreed outcomes and increase public and/or social value".

Page 17: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Co-production needs : Open and Collaborative Government

Page 18: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Background Information….

Page 19: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Academy

Page 20: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Resources

Page 21: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

The Big Picture

http://www.govint.org/

Page 22: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Summary of play and players

Source: OECD

Page 23: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

On going …….

Australian Declaration of Open Government, enshrines the principle of collaboration with citizens on policy and service delivery

Government, citizens, CSOs, private businesses, and other parties will work collaboratively to play an active role in providing services for everyday life

Big Society: Increased role of citizens and civil society organisations in public service delivery

Page 24: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Participatory Budgeting

Page 25: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Peer-to-Patent

Page 26: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Crowdsourcing for common good

Page 27: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Code for ………

Page 28: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Civic User Testing

Page 29: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

Study & Use Cases Database

DPSParticipantsMotivations Benficiaries

Platforms Stages

DimensionsOutputs

Outcomes

Objectives

Policy

Page 30: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

This Conference…..

“Simple, secure and transparent public services”

“Simple, secure, open, collaborative and digital public services”

Page 31: How citizens and civil society can contribute to the delivery of more and better digital public services Francisco GARCIA MORAN Chief IT Advisor European

THANK YOU !!!!

[email protected]