How Americans Use Online Sources and Their Libraries

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    30 Perceptions of Libraries, 2010: Context and Community

    HOW AMERICANS USE ONLINESOURCES AND THEIR LIBRARIES

    Perceptions of Libraries, 2010: Context a

    Perceptio i raries, 2010: Context a

    Social useskyrockets

    The popularity o social

    sites hasdoubled in the

    last three years.All ages

    are participating.

    Socialnetworkinguse

    2010 2007

    100%

    90%0%

    70%60%

    50%40%

    30%20%

    10%

    AGE1417

    +11%

    AGE1824

    +17%

    AGE2545

    +122%

    AGE4664

    +247%

    AGE65+

    +208%

    TOTAL

    +78%

    %CHANGE

    ECONOMICALLYIMPACTED

    NOTIMPACTED

    Socialmediause

    2010 2007

    100%0%

    0%70%

    0%50%

    40%

    30%20%

    10%

    AGE1417

    +55%

    AGE1824

    +52%

    AGE2545

    +143%

    AGE4664

    +241%

    AGE65+

    +278%

    TOTAL

    +106%

    %C%CHAHA GEG

    ECONOMICALLYIMPACTED

    NOTIMPACTED

    Allagesclickhere

    Online sources are heavily used but users areless impressed

    Growth in the use o online sources including e-mail, search

    engines, social networking (e.g., Facebook), social media (e.g.,

    YouTube) and ask-an-expert sites (e.g., Yahoo! Answers) has

    continued to climb since 2005, with search engines and e-mail

    hitting almost total saturation with online users. Economically

    impacted Americans are even greater users o online resources,

    especially social networking and media sites. Use o library online

    resources and the library Web site does not relect the growth

    trend, with online library use levels lat to 2005.

    As Americans become more amiliar, maybe even expert,

    with a wide range o online services, excitement with and

    overall impressions o inormation resources have declined.

    Inormation consumers are just less impressed with

    inormation sources than they were fve years ago.

    E-mail and search engines hold on as top resources,but social sites are closing in fast

    E-mail (94%) and search engines (92%) still lead as the most widely

    used online resources with usage rates or both services jumping

    up almost 30% when compared to our 2005 study results. Most

    use e-mail and search engines daily. Hal o Americans report using

    e-mail alerts as a primary means o receiving news and inormation.

    E-mail and search engines have achieved near-ubiquitous status

    among online Americans, and social networking and social media

    are quickly catching up.

    With 66% o Americans now using social sites, the reach o these

    sites has exploded in the last our years. Social sites were amongthe astest growing online resources in our survey. More than hal

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