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Houston Information Technology ServicesFY2018 Proposed Budget Presentation
May 15, 2017
Organizational Chart
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3
FY2018 Department Initiatives
Revenues By Funds
4
Variance
FY16 FY17 FY17 FY18 FY18 Prop/ %
Actual Budget Estimate Proposed FY17 Est Change
General Fund 1,015,254$ 1,681,344$ 1,681,344$ 1,868,256$ 186,912$ 11.1%
Revolving Fund 39,145,613$ 44,340,973$ 44,235,154$ 53,163,711$ 8,928,557$ 20.2%
Total 40,160,867$ 46,022,317$ 45,916,498$ 55,031,967$ 9,115,469$ 19.9%
Fund
FY2018 - Revenues Highlights
• General fund revenue increase of $186,912
– Third and final phase of planned rate increase impacting a subset of user agencies (approximately $40,000)
– Increase in the number of radios based mostly on adding new agencies such as HISD police (approximately $118,112)
– Began collecting tower space lease revenue from Harris County for public safety communications equipment (approximately $28,800)
• Revolving fund revenue increase of $8.9M
– Revenues to match expenditure budget
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Expenditures By Funds
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Variance
FY16 FY17 FY17 FY18 FY18 Prop/ %
Actual Budget Estimate Proposed FY17 Budget Change
General Fund 22,273,985$ 23,450,391$ 22,575,709$ 17,067,639$ (6,382,752)$ (27.2%)
Revolving Fund 39,145,613$ 44,340,973$ 44,235,154$ 53,163,711$ 8,822,738$ 19.9%
Total 61,419,598$ 67,791,364$ 66,810,863$ 70,231,350$ 2,439,986$ 3.6%
Fund
• People resources supporting Municipal Court Support, Enterprise Geographical Information Services (EGIS), Enterprise Resource Planning (ERP), and Project Management Office were previously separated in General Fund while software & hardware expenses for same services were in Central Services Revolving fund. In FY18 we combined all expenses for these services into Central Revolving Fund to reflect more accurate and transparent enterprise service costs.
• Additional increases in revolving fund are directly related to contractually mandated increases.
FY2018 Budget Expenditures Net Change
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FY2017 Current Budget Notes
Operating Budget 21,840,332$
Restricted Budget 1,610,059$
FY2017 Current Budget 23,450,391$
Operating Budget Adjustments
Budget reduction initiatives (6,703,540)
Personnel budget utilization 268,172
Subtotal Operating Budget Adjustments (6,435,368)$
% Change from FY17 Operating Budget (29.5%)
Contractual or Mandated Adjustments:
Pension Allowance (474,034)$
Health Benefits 33,204
Hope Allowance 139,511
Contract Escalation 44,118 1
Rental Increases -
Electricity 15,333
Natural Gas 209
Other Restricted Accounts 294,275
Subtotal Contractual/Mandated Increases 52,616$
FY2018 Proposed Budget
Operating and Contractual Adjustments (6,382,752)$
FY2018 Proposed Budget 17,067,639$
% Change from FY17 Current Budget (27.2%)
Notes:
1 Escalation of 3% for Tower lease contracts
FY2018 General Fund Budget Expenditures
Net Change to FY2017 Current Budget
Explanation of FY2018 Incremental Increase/(Decrease)
FY2018 - Expenditures Highlights
• FY2018 Budget provides funding of health benefits, pension contribution and municipal employees contractual pay increases.
• To properly align resources to reflect a more accurate service cost, the following services were transferred to the Central Services Revolving fund in FY2018: Project Management Office, Municipal Court Support, Enterprise Geographical Information Services (EGIS) and Enterprise Resource Planning (ERP)
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Reduction Initiative
Current General
Fund Impact
FY2018
Citywide General
Fund Impact
FY2018 Other
Fund Impact*
Courts Support 1,100,502 1,100,502 -
Project Management Office 1,356,205 1,139,212 216,993
ERP Support 3,712,679 1,893,466 1,819,213
EGIS Support 259,788 140,286 119,502
HFD/Other Dept Support 274,366 274,366 -
Total 6,703,540 4,547,832 2,155,708
* Enterprise and Special Revenue Funds
**$2,155,708 reduction equates to 9.2% net HITS General Fund reduction
Functional Org Chart
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Fund Division Name FY2018 FTEs FY2018 Budget
General Fund HITS - Applications Group 14.5 1,629,280
HITS - Director's Office Group 12.5 3,847,311
HITS - Infrastructure Group 51.8 6,108,035
HITS - Public Safety (Radio) 31.4 5,483,013
General Fund Total 110.2 17,067,639
Revolving Fund HITS - Applications 37 12,589,460
HITS - Client Solutions 11 1,689,819
HITS - Director's Office Group 9 3,979,114
HITS - Infrastructure Group 6 28,222,706
HITS - Project Group 16 2,195,939
HITS - Public Safety (HEC) 20.7 4,486,673
Revolving Fund Total 99.7 53,163,711
Grand Total 209.9 70,231,350
Questions
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Appendix
• Contents, to include:
– Department demographic breakdown (gender & ethnicity)
– Optional - Relevant operating information, examples:
o Customer satisfaction surveys
o Productivity or throughput trends impacted by recent initiatives
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HITS Employee Demographics
Department FY2017 Accomplishment Highlights
• IMPROVED RELIABILITY:
– Office 365 deployment improved reliability & capacity of citywide email services for
over 16,000 mailboxes
– Replaced aging or non-supported infrastructure (network, servers, PC
replacements) and applications (MCD/Courtview; DON/FORMS)
– Negotiated data center electrical infrastructure reconfiguration (at provider’s
expense) to comply with Tier III data center standard. This remediates the cause
of two major public safety system outages in FY16/17. Contract amendment in
progress to enhance Service Level Agreement (SLA) to include financial penalties
for loss of power.
– Implemented SAP Position Budget Control; enhanced reporting to comply with
Asia/Pacific Islander & Veteran’s reporting requirements
– Completed major upgrade and data cleanup of the Fleet Management Division
(FMD) M5/Assetworks system
– Anticipate completion of IT security 4-year master plan; multiple security
procedures approved
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Department FY2017 Accomplishment Highlights (continued)
• INCREASED TRANSPARENCY & INTER-DEPARTMENT COORDINATION:
– Consolidated separate contracts into enterprise (citywide) agreements to achieve
volume pricing, standardization, and data sharing (Microsoft, Infor, Hyland
OnBase, ESRI GIS)
– Initiated monthly publication of upcoming IT-related Requests for Council Action
(citywide)
– Solicitations in progress for eSignature, Cisco
– Anticipate completion of IT expense management and chargeback transparency
dashboards
– Anticipate completion of Service Now Client Portal (IT service desk)
– Anticipate completion of AR Datamart for accounts receivable
• SUPER BOWL: Completed extensive planning and operational support activities for
radio communications event support and cyber security incident response readiness
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FY 2018 Performance Measures
Customer Measures Priorities FY16Actual
FY17Budget
FY17Estimates
FY18Estimates
311 Citizen Service CenterAvailability during operational hrs
N/A N/A N/A 100%
Citywide Radio System Availability Management
99.9% 99.9% 99.9% 99.9%
Business Process Measures Priorities FY16Actual
FY17Budget
FY17Estimates
FY18Estimates
Expenditure Adopted Budget vs Actual Utilization
92% 98% 97% 98%
Revenue Adopted Budget vs Actual Utilization
118% 100% 100% 100%
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