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HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY January 1, 2005 through December 31, 2005 FINAL REPORT Prepared By School of Public Health University of Texas Health Science Center at Houston Charles Begley, Patrick Courtney, Keith Burau, Thomas Reynolds March 2007

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Page 1: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

HOUSTON HOSPITALS

EMERGENCY DEPARTMENT USE STUDY

January 1, 2005 through December 31, 2005

FINAL REPORT

Prepared By

School of Public Health

University of Texas Health Science Center at Houston

Charles Begley, Patrick Courtney, Keith Burau, Thomas Reynolds

March 2007

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TABLE OF CONTENTS

I. Executive Summary ....................................................................................... 3

II. Purpose .......................................................................................................... 13

III. Methods ......................................................................................................... 14

IV. Results ........................................................................................................... 18

ED Visits by Type……………………………..…………………………….18

Summary

Tables and Figures

ED Visits by Month, Day of Week, and Time of Day……………………..21

Summary

Tables and Figures

Primary Care-Related ED Visits by Patient Characteristics……….…….25

Summary

Tables and Figures

Health Conditions of Patients with Primary and

Non-Primary Care-Related Visits………..…………………………….34

Summary

Tables and Figures

Geographic Distribution of Patients with

Primary Care-Related Visits………….…..…………....……………....37

Summary

Maps

V. 2002-2005 Comparison………………………………….…………………..50 Summary

Tables and Figures

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I. EXECUTIVE SUMMARY

Houston/Harris County hospitals’ emergency departments have become major providers

of primary care, particularly for low-income uninsured people unable or unwilling to access

basic medical services at private or public clinics or doctor’s offices. The University Of Texas

School Of Public Health has been collecting and analyzing emergency department visit data in

Harris County hospitals to monitor primary care-related use of the emergency department. This

report provides an analysis of 2005 ED visit data and describes trends over the last four years.

Data and Analysis

Twenty five hospitals which have emergency departments (EDs) and provide a

substantial amount of discounted and free care to the uninsured of Harris County have provided

ED visit data for the year 2005. They include: two hospitals of the Harris County Hospital

District (Ben Taub General and Lyndon B. Johnson General); nine hospitals of the Memorial

Hermann Health Care System (Hermann/Texas Medical Center, Southwest, Southeast,

Northeast, Northwest, The Woodlands, Memorial City, Katy, and Sugar Land); four hospitals of

the Hospital Corporation of America, or HCA (Bayshore Medical Center, Spring Branch

Medical Center, East Houston Regional Medical Center, and West Houston Medical Center); St.

Joseph Medical Center; two Doctors Hospitals (Tidwell and Parker); Texas Children’s Hospital;

two hospitals of CHRISTUS Gulf Coast (St. Catherine and St. John); two hospitals of St. Luke’s

(Episcopal Hospital and Community Medical Center); and two hospitals of the Methodist

Hospital System (Methodist/Texas Medical Center and San Jacinto Methodist).

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Each hospital supplied the following data elements on all ED visits that were made

during the period January 1, 2005 through December 31, 2005:

1. Date and time of admission to ED

2. Primary and secondary discharge diagnosis

3. Discharge date and time

4. Payment source

5. Patient age

6. Patient gender

7. Patient race/ethnicity

8. Patient ZIP code

9. Where discharged to (e.g. home, nursing home, etc.)

Visits that resulted in an admission (discharged to hospital) were eliminated. The

probability that each nonadmitted visit was one or more of the following types of visits was

assigned based on applying the New York University ED Algorithm to the discharge diagnosis.

1. Non-emergent: Immediate treatment was not required within 12 hours.

2. Emergent-Primary Care Treatable: Treatment was required within 12 hours, but

could have been provided effectively and safely in a primary care setting.

Continuous observation was not required, no procedures were performed or

resources used that are not typically available in a primary care setting.

3. Emergent-ED Care Needed-Preventable/Avoidable: ED care was required within

12 hours, but the emergent nature of the condition was potentially preventable/

avoidable if timely/continuous primary care had been received for the underlying

illness.

4. Emergent-ED Care Needed-Not Preventable/Avoidable: ED care was required

within 12 hours and primary care could not have prevented the condition.

The frequencies of visits for each diagnosis were multiplied by their respective probabilities

of visit type and then the number of visit types was aggregated for all diagnoses to produce estimates

of the total number of ED visits by type. ED visits in the first three categories are considered

primary care-related use of the ED. Those in the fourth category reflect non-primary care-related

use of the ED. The time and geographic pattern of primary care and non-primary care-related ED

visits are summarized in the report. In addition, the demographic, coverage, and health conditions

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of patients with primary care and non-primary care-related visits are shown. The Executive

Summary and main body of the report present 2005 information for twenty five hospitals. The

comparison of data for the years 2002 through 2005 is for eleven hospitals for which four years of

data are available.

2005 Results

1. Total ED Visits (non hospitalized) by Type

♦ During 2005, 879,333 ED visits were made to these 25 hospitals. This represents

69.4% of the 1,267,588 ED visits to all Harris County hospitals. Of this number,

727,797 ED visits were non hospitalized. Of this number, 664,177 non hospitalized

ED visits were made by Harris County residents, representing 75.5% of total ED

visits to these hospitals.

♦ 53.6% of all ED visits by Harris County residents were primary care-related. This

represents 82.6% of categorizable ED visits (Table 1).

♦ Just over one fifth of all ED visits (21.7%) were non-emergent (Table 1). A slightly

higher percentage (23.7%) were primary care treatable. This represents 33.4% and

36.5% respectively, of categorizable visits (Table 1).

♦ 153,521 ED visits (23.1% of total ED visits) were injuries, and 14,073 ED visits

(2.1% of total) were either mental health, alcohol, or drug related (Table 1).

2. ED Visits by Month, Day, and Time

• ED visits by Harris County residents declined during the year, peaking in January at

roughly 42,000, with September the lowest month at 32,000 (Figure 2). Primary

care-related ED visits followed roughly the same pattern.

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• There was little variation in the number of total ED visits by day of the week, with a

slight peak on Thursday. The same held true for primary care-related ED visits

(Figure 3).

• The smallest number of ED visits were between the hours of 3 AM and 5 AM, the

most were between the hours of 11 AM and 8 PM (with peaks at 11 AM, 6 PM, and 8

PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be

noted that the largest volume of primary care-related ED visits took occurred during

hours in which physicians’ offices and outpatient clinics would normally be open.

3. Primary Care-Related ED Visits by Patient Characteristics

• 32.9% of primary care-related visits were by patients who were uninsured, 30.8% had

Medicaid, 24.8% had private insurance, and 8.6% had Medicare (Figure 5).

• 33.1% of primary care-related visits were by Blacks, 35.2% Hispanics, 25.6%

Whites, 2.4 Other, and 1.2% Asian (Figure 6).

• 54.7% of primary care-related visits were by adults age 18-64, 38.3% were children

and youth age 0-17, and 7.1% were adults aged 65 or older (Figure 7).

• 57.7% of primary care-related visits were by females and 42.3% were by males

(Figure 8).

• Patients with Medicaid had the highest proportion of ED visits that were primary

care-related (87.3%), with patients on Medicare having the lowest proportion at

76.5%. 83.8% of ED visits by the uninsured were primary care-related (Figure 9).

• Race/ethnicity groups with the highest proportion of visits primary care-related were

Blacks (84.9%) and Hispanics 83.5% (Figure 10).

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• The proportion of visits that were primary care-related declined with age: 88.2% for

children age 17 and younger, 80.1% for adults age 18 to 64, and 74.7% for adults age

65 and over (Figure 11).

• There was almost no variation by gender for proportion of visits that were primary

care-related (Figure12).

4. Health Conditions of Patients with Primary and Non-Primary Care-Related Visits

• The five most frequent diagnoses of patients with primary care-related visits were:

acute upper respiratory infection not otherwise specified, otitis media not otherwise

specified, fever, urinary tract infection not otherwise specified, and noninfectious

gastroenteritis (Table 4). A comparison with the ED report using the 2004 data shows

the same top results, although in a slightly different order.

• The five most frequent diagnoses of patients with non-primary care related ED visits

were chest pain not otherwise specified, abdominal pain unspecified site, chest pain

(other), fever, and syncope and collapse (Table 5). As above, this list is nearly

identical to the comparable list using the 2004 ED data.

5. Geographic Distribution of Patients with Primary Care-Related Visits

• ED visits were mapped according to both frequency and rate. Rates were based on

2005 population and on 2005 insurance enrollment. The ZIP codes of 77010 and

77046 were excluded from the rate maps for having populations below 2,000.

Insurance rates were grouped into three categories: a) persons who were uninsured

(based on 2005 estimates), b) persons who were enrolled in Medicaid (based on fall

2005 Medicaid enrollment), and c) non-Medicaid insured (the remainder, primarily

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consisting of the privately insured and those covered by Medicare). It was not feasible

to disaggregate the non-Medicaid insured rate.

• Overall ED visits, primary care related ED visits in general, primary care related ED

visits by persons who were uninsured, and primary care related ED visits by persons

who were enrolled in Medicaid were made most often by residents of the following

ZIP code clusters (in clockwise order): 1) Aldine/Fifth Ward/northeast section of the

610 loop (both inside and outside the loop); 2) the Ship Channel; 3) Galena Park and

parts of Pasadena; 4) Third Ward and South Park/central and southern part of the 610

loop; 5) southwestern/Alief/Sharpstown area; 6) Bear Creek/intersection of interstate

10 and highway 6; and 7) Acres Homes/Spring Branch (Maps 1, 2, 3, and 4).

• Primary care related ED visits by the non-Medicaid insured came from many of the

same areas, but also from suburban areas such as Katy, Pearland, Friendswood, and

The Woodlands (Map 5).

• When examined in terms of population rates, the areas with the highest rates of

overall ED visits, primary care related ED visits in general, and primary care related

ED visits by the uninsured are the east/northeast and south central areas of Harris

County (Maps 6, 7, and 8).

• When examined in terms of insurance rates, the east/northeast section of Harris

County – particularly along the Ship Channel – continued to show the highest rate of

primary care related ED visits, regardless of payer source (Maps 9, 10, and 11). South

central Harris County had a high rate of primary care related ED visits both for

persons who were uninsured and for persons who were non-Medicaid insured (Maps

9 and 11). The Woodlands area showed a high rate of primary care related ED visits

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for persons on Medicaid (Map 10), and the Katy area showed a high rate of primary

care related ED visits for anyone with some form of insurance coverage (Maps 10 and

11).

2002-2005 Comparison

ED visits in eleven hospitals (Ben Taub General, LBJ General, Memorial Hermann Texas

Medical Center, Memorial Hermann Southwest, Memorial Hermann Southeast, Memorial

Hermann Northwest, Memorial Hermann The Woodlands, Memorial Hermann Memorial City,

Memorial Hermann Katy, Memorial Hermann Sugar Land, and St. Joseph Medical Center)

increased from 465,909 in 2002 to 485,882 in 2003, and decreased by 2005 to 381,339 (Table 6).

The percentage of total visits that were primary care related rose from 52.1% in 2002 to 54.2% in

2005 of total visits and from 81.5% in 2002 to 83.1% of categorized visits in 2005. Among

classified visits, there was a slight increase in non emergent cases from 2002 to 2004, followed

by a slight drop in 2005.

Commercial or private insurance has continued to decline as a payer source of

primary care related ED visits, with Medicaid holding fairly steady for the last three

years. The uninsured continue to figure predominantly in the payer mix (Figure 13).

There has been an increase in the number of primary care related ED visits

by Hispanics and a decrease in the number by Whites. There has been some fluctuation

among Blacks but Blacks continue to have the greatest proportion of primary care

related ED visits (Figure 14).

Except for a slight increase among those age 18-64 in 2004, there has been almost

no variation by age from 2002 to 2005 (Figure 15). There has been no change in the gender

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ratio (Figure 16).

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Conclusions

Even though the 2004 study included data from 16 hospitals and the 2005 study included

data from 25 hospitals – a more than 50% increase in the number of participating hospitals –

certain trends remain constant: 1) More than eight out of ten categorized ED visits are primary

care related (83.1% in 2004 and 82.6% in 2005). 2) The peak hour for total ED visits and

primary care related ED visits is midmorning. This is a time at which outpatient clinics would

normally be open. 3) More than three out of ten primary care related ED visits are by those who

are uninsured. 4) Roughly seven out of ten primary care related ED visits are by persons who are

Black or Hispanic. 5) Just under four out of ten primary care related ED visits are by children

age 17 or younger, and more than half of primary care related ED visits are by female patients.

What has changed somewhat in the current analyses is the geographical distribution

of where patients who make primary care related ED visits reside. This, of course, is due to the

addition of hospitals at different locations in Harris County. Distribution by frequency of primary

care related ED visits by the uninsured has shown a slightly different pattern than in last year’s

report, and the distribution by population rate has more sharply distinguished the east/northeast

and south central sections of Harris County with a high rate of primary care related ED visits by

the uninsured (Maps 8 and 9). What remains striking is that the east/northeast section of the

county remains prominent even when analyses are done separately for rates of primary care ED

visits by payer source (Maps 9, 10, and 11). Participation by a greater number of hospitals has

allowed for a fuller picture of the nature and distribution of primary care related ED visits. This

in turn can allow for more effective planning and policy making, in areas such as where to

expand outpatient capacity, patient education about when to use an ED, etc.

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Note:

Although Hurricane Katrina brought a large influx of people into the greater

Houston area in late 2005, such patients were not included in this analysis. These

analyses only dealt with residents of Harris County ZIP codes.

The ED algorithm does not classify mental health, drug/alcohol, and

injury visits. It is likely that a large percentage of such visits are unavoidable emergency

department visits.

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II. PURPOSE

The increasing number of hospital emergency department visits, many of which are

primary care-related, is leading to a multitude of associated issues regarding equity and access to

care in the U.S. One of the most pressing issues in Houston is the capacity of hospitals to

provide emergency care when emergency rooms are crowded with patients seeking basic care.

The main purpose of this study is to provide information on the frequency, type, and distribution

of ED visits in Houston hospitals that are primary care-related. To achieve this purpose, the

study obtained ED data from twenty five hospitals in Houston for 2005, classified the visits of

Harris County residents in terms of primary care-related/non-primary care-related use of the ED,

and examined the demographic, coverage, and geographic characteristics of patients making the

visits. The goal is to replicate the study over time in order to determine trends and evaluate

primary care enhancement activities.

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III. METHODS

The study initially resulted from a partnership between Gateway to Care, the Harris

County Hospital District (HCHD), and The University of Texas School of Public Health

(UTSPH). In 2002, UTSPH worked with Gateway to Care on a pilot study to develop a process

for monitoring ED use in Houston. The process developed in the pilot study was then applied to

11 hospitals in 2002. Data were obtained from these hospitals and two others in 2003. In 2004,

data was collected from an additional three hospitals. The current report, using data from 25 of

the hospitals that serve the Houston 911 service area, is the most extensive report of the last four

years. Aggregate reports for each year are posted on the website for the Health Services

Research Collaborative.

The first step in the study involves requesting the following information on ED visits in

Houston hospitals:

1. Date and time of admission to ED

2. Primary and secondary discharge diagnosis

3. Discharge date and time

4. Payment source (payer codes from the Patient Data Set of the Texas Hospital

Association and the Texas Health Care Information Council)

5. Patient age

6. Patient gender

7. Patient race/ethnicity (Black, Asian, American Indian, Hispanic, White, Other,

Unknown)

8. Patient ZIP code

9. Where discharged to (e.g. home, hospital, etc)

Working with the hospitals, a dataset was obtained, reviewed, and cleaned comprising a full set

of ED visit information for the period January 1, 2005 – December 31, 2005. All visits that did

not result in hospitalization were eliminated, as were visits by individuals from outside of Harris

County.

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The second step involved the application of the New York University ED Classification

Algorithm to classify ED visits of Harris County residents into the following four categories:

1. Non-emergent: Immediate treatment was not required within 12 hours.

2. Emergent-Primary Care Treatable: Treatment was required within 12 hours, but

could have been provided effectively and safely in a primary care setting.

Continuous observation was not required, no procedures were performed or

resources used that are not typically available in a primary care setting.

3. Emergent-ED Care Needed-Preventable/Avoidable: ED care was required within

12 hours, but the emergent nature of the condition was potentially

preventable/avoidable if timely/continuous primary care had been received for the

underlying illness.

4. Emergent-ED Care Needed-Not Preventable/Avoidable: ED care was required

within 12 hours and primary care could not have prevented the condition.

The NYU Center for Health and Public Service Research and the United Hospital Fund

of New York developed the ED Algorithm as a measure of primary care-related ED use. The ED

Algorithm is a set of probabilities that when applied to the primary diagnosis (ICD-9 code) of the

patient estimates the likelihood that the patient’s ED visit was one or more of the types described

above. The ED algorithm was developed with the advice of a panel of ED physicians and is

based on information abstracted from a sample of complete ED records – 3,500 cases in 1994

and 2,200 cases in 1999 – from six Bronx, New York hospitals. The decision tree followed by

the panel is summarized on the next page.

The distribution of ED visits by type represents the weighted sum of all visits with a

certain probability of being that type. ED visits in the first three categories are considered

primary care-related use of the ED, while those in the fourth category reflect non-primary care-

related use of the ED. A number of visits are not categorized using the Algorithm. These

include injury, mental health-related, and alcohol or drug-related visits, and visits with missing

data. The ED Algorithm for these visits has not yet been developed by the NYU researchers.

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Various analyses were conducted of the classified visit data to determine patterns of

primary care-related and non-primary care-related visits. These included monthly, daily, and

time of day patterns of visits; the distribution of visits by the coverage and demographic

characteristics of patients (payment source, race/ethnicity, age, employment status, and sex); the

distribution of visits by primary diagnosis (ICD9 Codes); and the distribution of visits by patient

residence using geo-coded maps.

The results of the analysis of ED visits should be treated cautiously and are best viewed

as indicators of utilization rather than a definitive assessment. This is because only a portion of

all visits that did not result in a hospitalization are collected and only a subset of those visits is

categorized by the Algorithm. ED visits that result in a hospital admission usually encompass no

more than 10-20% of total visits.1 Presumably such visits would not fall into primary care-

related categories nor would most injury visits that are not categorized. Given these limitations

1 Billings J, Using administrative data to monitor access, identify disparities, and assess

performance of the safety net, U.S. Agency for Healthcare Research and Quality, 2003.

Emergent

Non-emergent

ED Care Needed

Primary Care Treatable

Primary Care Treatable

Not Preventable/Avoidable

Preventable/Avoidable

Step 1 Steps 2 and 3 Step 4

ED CLASSIFICATION PROCESS

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in the methods, the percentage of visits that fall into the primary care-related categories should

be interpreted as a conservative estimate and may underestimate the true value in the population.

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IV. RESULTS

ED Visits by Type

During 2005, 879,333 ED visits were made to these 25 hospitals. This represents 69.4%

of the 1,267,588 ED visits to all Harris County hospitals. Of this number, 727,797 ED visits were

non hospitalized. Of this number, 664,177 non hospitalized ED visits were made by Harris

County residents, representing 75.5% of total ED visits to these hospitals.

53.6% of all ED visits by Harris County residents were primary care-related. This

represents 82.6% of categorizable ED visits (Table 1).

Just over one fifth of ED visits (21.7%) were non-emergent (Table 1). A slightly higher

percentage (23.7%) were primary care treatable. This represents 33.4% and 36.5% respectively,

of categorizable visits (Table 1).

153,521 ED visits (almost one fourth) were injuries, and 14,073 ED visits (2.`% of total)

were either mental health, alcohol, or drug related (Table 1).

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Table 1. 2005 ED visits at All Hospitals (N=25) by Harris County Residents

Type of Visit All

Number 25

CATEGORIZED VISITS

Non-Emergent 144,137

Emergent, Primary Care Treatable 157,172

Emergent, ED Care Needed - Preventable/Avoidable 54,684

Total Primary Care Related Visits 355,992

Emergent, ED Care Needed - NOT Preventable/Avoidable 75,020

Total Categorized Visits 431,012

NON-CATEGORIZED ED VISITS

Injury 153,521

Mental Health Related 9,437

Alcohol or Drug Related 4,636

Unclassified 65,571

Total Non-Categorized Visits 233,165

Total Visits 664,177

Percent

DETAIL - CATEGORIZED ED VISITS

Non-Emergent 33.4%

Emergent - Primary Care Treatable 36.5%

ED Care Needed - Prev./Avoid. 12.7%

% Total Primary Care Related 82.6%

ED Care Needed - NOT Prev./Avoid. 17.4%

TOTAL ED VISITS

Non-Emergent 21.7%

Emergent - Primary Care Treatable 23.7%

ED Care Needed - Prev./Avoid. 8.2%

% Total Primary Care Related 53.6%

ED Care Needed - NOT Prev./Avoid. 11.3%

% Categorized ED Visits 64.9%

Injury 23.1%

Mental Health Related 1.4%

Alcohol or Drug Related 0.7%

Unclassified 9.9%

% All Visits 100.0%

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Figure 1. Percentage of Categorized ED Visits by Type (N=25)

Emergent, ED

Care Needed -

NOT Preventable/

Avoidable

17.4%

Emergent, ED

Care Needed -

Preventable/

Avoidable. 12.7%

Non-Emergent.

33.4%

Emergent,

Primary Care

Treatable. 36.5%

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ED Visits by Month, Day of Week, and Time of Day

ED visits by Harris County residents peaked in January at roughly 42,000, with

September being the lowest month at 32,000 (Figure 2). Primary care-related ED visits in

particular followed roughly the same pattern.

There was little variation in the number of total ED visits by day of the week, with a

slight peak on Thursday. The same held true for primary care-related ED visits (Figure 3).

The smallest number of ED visits were between the hours of 3 AM and 5 AM, the most

were between the hours of 11 AM and 8 PM (with peaks at 11 AM, 6 PM, and 8 PM). Primary

care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest

volume of primary care-related ED visits took occurred during hours in which physicians’

offices and outpatient clinics would normally be open.

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Fig

ure

2

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Fig

ure

3

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Fig

ure

4

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Primary Care-Related ED Visits by Patient Characteristics

32.9% of primary care-related visits were by patients who were uninsured, 30.8% had

Medicaid, 24.8% had private insurance, and 8.6% had Medicare (Figure 5).

33.1% of primary care-related visits were by Blacks, 35.2% Hispanics, 25.6% Whites,

2.4 Other, and 1.2% Asian (Figure 6).

54.7% of primary care-related visits were by adults age 18-64, 38.3% were children and

youth age 0-17, and 7.1% were adults aged 65 or older (Figure 7).

57.7% of primary care-related visits were by females and 42.3% were by males (Figure

8).

Patients with Medicaid had the highest proportion of ED visits that were primary care-

related (87.3%), with patients on Medicare having the lowest proportion at 76.5%. 83.8% of ED

visits by the uninsured were primary care-related (Figure 9).

Race/ethnicity groups with the highest proportion of visits primary care-related were

Blacks (84.9%) and Hispanics 83.5% (Figure 10).

The proportion of visits that were primary care-related declined with age: 88.2% for

children age 17 and younger, 80.1% for adults age 18 to 64, and 74.7% for adults age 65 and

over (Figure 11).

There was almost no variation by gender for proportion of visits that were primary care-

related (Figure 12).

Page 26: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

26

Tab

le 2

. E

D V

isit

Types

by C

over

age

and D

emo

gra

phic

Char

acte

rist

ics

of

Pat

ients

(N

=25)

T

yp

e o

f V

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ad H

orizo

nta

lly

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mm

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aid

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kA

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ary

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are

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ed

ed

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TA

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ate

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rize

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ll V

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ian

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ck

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. In

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58

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late

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ll V

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erg

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44

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125

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TA

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ll V

isits

36

4,10

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00,0

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Y

Page 27: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

27

Figure 5. Primary Care Related ED Visits by Payment Source (N=25)

Medicaid

30.8%

Uninsured

32.9%

Medicare

8.6%

Oth. Gov

1.8%

Oth. Priv

0.6%

Private

24.8%

Figure 6. Primary Care Related ED Visits by Race/Ethnicity (N=25)

Black, 33.1%White, 25.6%

Asian, 1.2%

Unk, 2.5%

Other, 2.4%

Am. Indian, 0.1%

Hispanic, 35.2%

Page 28: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

28

Figure 7. Primary Care Related ED Visits by Age (N=25)

0-17, 38.3%

18-64, 54.7%

65+, 7.1%

Figure 8. Primary Care Related ED Visits by Gender (N=25)

Female, 57.7%

Male, 42.3%

Page 29: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

29

Tab

le 3

. C

over

age

and D

emogra

phic

Char

acte

rist

ics

of

Pat

ients

by E

D V

isit

Type

(N=

25

)

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it T

yp

es

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mm

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40,0

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tal P

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ted

88,2

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112,9

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182,6

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Page 30: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

30

Fig

ure

9. P

aym

ent

Sourc

e b

y E

D V

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e (N

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ent-

Prim

ary

Care

Tre

ata

ble

Non-E

merg

ent

Page 31: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

31

Fig

ure

10. R

ace/

Eth

nic

ity b

y E

D V

isit

Type

(N=

25)

34.0

%35.2

%33.9

%35.3

%34.2

%33.4

%30.7

%33.4

%

34.2

%36.0

%38.1

%34.3

%36.5

%36.9

%34.9

%36.5

%

10.8

%13.7

%11.5

%12.0

%11.3

%12.4

%13.2

%12.7

%

21.0

%15.1

%16.5

%18.3

%18.0

%17.3

%21.1

%17.4

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Asi

an

Bla

ck

His

panic

Am

.Indi

an

Oth

er

Unk

White

All

Em

erg

ent

Care

Needed-

NO

T P

rev.

/Avo

id.

Em

erg

ent

Care

Needed-

Pre

v./A

void

.

Em

erg

ent-

Prim

ary

Care

Tre

ata

ble

Non-E

merg

ent

Page 32: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

32

Fig

ure

11. A

ge

by E

D V

isit

Type

(N=

25)

33.8

%34.3

%

25.9

%33.4

%

40.8

%34.4

%

31.9

%

36.5

%

13.7

%

11.5

%

16.9

%

12.7

%

11.8

%19.9

%25.3

%17.4

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0-1

718-6

465+

All

Em

erg

ent

Care

Needed-

NO

T P

rev.

/Avo

id.

Em

erg

ent

Care

Needed-

Pre

v./A

void

.

Em

erg

ent-

Prim

ary

Care

Tre

ata

ble

Non-E

merg

ent

Page 33: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

33

Fig

ure

12. G

ender

by E

D V

isit

Type

(N=

25)

34.7

%31.7

%33.4

%

35.9

%37.2

%36.5

%

11.9

%13.8

%12.7

%

17.4

%17.3

%17.4

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Fem

ale

Male

All

Em

erg

ent

Care

Needed-

NO

T P

rev.

/Avo

id.

Em

erg

ent

Care

Needed-

Pre

v./A

void

.

Em

erg

ent-

Prim

ary

Care

Tre

ata

ble

Non-E

merg

ent

Page 34: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

34

Health Conditions of Patients with Primary and Non-Primary Care-Related Visits

The five most frequent diagnoses of patients with primary care-related visits

were: acute upper respiratory infection not otherwise specified, otitis media not otherwise

specified, fever, urinary tract infection not otherwise specified, and noninfectious

gastroenteritis (Table 4). A comparison with the ED report using the 2004 data shows the

same top results, although in a slightly different order.

The five most frequent diagnoses of patients with non-primary care related ED

visits were chest pain not otherwise specified, abdominal pain unspecified site, chest pain

(other), fever, and syncope and collapse (Table 5). As above, this list is nearly identical to

the comparable list using the 2004 ED data.

Page 35: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

35

Table 4. Most Frequent Conditions of Patients with Primary Care Related ED Visits (N=25)

Obs Icd COUNT Description

1 4659 19,264 acute uri nos

2 3829 14,219 otitis media nos

3 7806 13,211 fever

4 5990 11,933 urin tract infection nos

5 5589 11,853 noninf gastroenterit nec

6 462 9,848 acute pharyngitis

7 7840 8,435 headache

8 486 7,819 pneumonia, organism nos

9 7999 7,268 viral infection nos

10 78039 7,075 convulsions nec

11 78900 6,854 abdmnal pain unspcf site

12 6826 6,493 cellulitis of leg

13 78703 6,443 vomiting alone

14 49392 6,419 asthma nos w(ac) exacerb

15 4019 5,435 hypertension nos

16 7242 5,284 lumbago

17 78659 5,182 chest pain nec

18 490 5,005 bronchitis nos

19 64893 4,917 oth curr cond-antepartum

20 7295 4,913 pain in limb

21 4660 4,261 acute bronchitis

22 7804 4,242 dizziness and giddiness

23 78909 4,030 abdmnal pain oth spcf st

24 78652 3,454 painful respiration

25 6823 3,303 cellulitis of arm

Page 36: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

36

Table 5. Most frequent Conditions of Patients with Non Primary Care Related ED Visits (N=25)

Obs Icd COUNT Description

1 78650 5,835 chest pain nos

2 78900 3,380 abdmnal pain unspcf site

3 78659 3,297 chest pain nec

4 7806 3,222 fever

5 7802 2,828 syncope and collapse

6 5921 2,514 calculus of ureter

7 78909 1,987 abdmnal pain oth spcf st

8 5920 1,901 calculus of kidney

9 64003 1,545 threaten abort-antepart

10 V715 1,395 observ following rape

11 78703 1,381 vomiting alone

12 7840 1,259 headache

13 4644 1,249 croup

14 7851 1,195 palpitations

15 57420 1,100 cholelithiasis nos

16 53550 995 gstr/ddnts nos w/o hmrhg

17 5770 975 acute pancreatitis

18 7880 952 renal colic

19 46619 923 acu brnchlts d/t oth org

20 5409 918 acute appendicitis nos

21 42731 863 atrial fibrillation

22 78906 840 abdmnal pain epigastric

23 28262 823 hb-s disease with crisis

24 7999 815 viral infection nos

25 78605 808 shortness of breath

Page 37: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

37

Geographic Distribution of Patients with Primary Care-Related Visits

ED visits were mapped according to both frequency and rate. Rates were based on 2005

population and on 2005 insurance enrollment. The ZIP codes of 77010 and 77046 were excluded

from the rate maps for having populations below 2,000. Insurance rates were grouped into three

categories: a) persons who were uninsured (based on 2005 estimates), b) persons who were

enrolled in Medicaid (based on fall 2005 Medicaid enrollment), and c) non-Medicaid insured

(the remainder, primarily consisting of the privately insured and those covered by Medicare). It

was not feasible to disaggregate the non-Medicaid insured rate.

Overall ED visits, primary care related ED visits in general, primary care related ED

visits by persons who were uninsured, and primary care related ED visits by persons who were

enrolled in Medicaid were made most often by residents of the following ZIP code clusters (in

clockwise order): 1) Aldine/Fifth Ward/northeast section of the 610 loop (both inside and outside

the loop); 2) the Ship Channel; 3) Galena Park and parts of Pasadena; 4) Third Ward and South

Park/central and southern part of the 610 loop; 5) southwestern/Alief/Sharpstown area; 6) Bear

Creek/intersection of interstate 10 and highway 6; and 7) Acres Homes/Spring Branch (Maps 1,

2, 3, and 4).

Primary care related ED visits by the non-Medicaid insured came from many of the same

areas, but also from suburban areas such as Katy, Pearland, Friendswood, and The Woodlands

(Map 5).

When examined in terms of population rates, the areas with the highest rates of overall

ED visits, primary care related ED visits in general, and primary care related ED visits by the

uninsured are the east/northeast and south central areas of Harris County (Maps 6, 7, and 8).

Page 38: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

38

When examined in terms of insurance rates, the east/northeast section of Harris County –

particularly along the Ship Channel – continued to show the highest rate of primary care related

ED visits, regardless of payer source (Maps 9, 10, and 11). South central Harris County had a

high rate of primary care related ED visits both for persons who were uninsured and for persons

who were non-Medicaid insured (Maps 9 and 11). The Woodlands area showed a high rate of

primary care related ED visits for persons on Medicaid (Map 10), and the Katy area showed a

high rate of primary care related ED visits for anyone with some form of insurance coverage

(Maps 10 and 11).

Page 39: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

39

Map

1

Page 40: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

40

Map

2

Page 41: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

41

Map

3

Page 42: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

42

Map

4

Page 43: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

43

Map

5

Page 44: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

44

Map

6

Page 45: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

45

Map

7

Page 46: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

46

Map

8

Page 47: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

47

Map

9

Page 48: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

48

Map

10

Page 49: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

49

Map

11

Page 50: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

50

2002-2005 Comparison

ED visits in eleven hospitals (Ben Taub General, LBJ General, Memorial Hermann Texas

Medical Center, Memorial Hermann Southwest, Memorial Hermann Southeast, Memorial

Hermann Northwest, Memorial Hermann The Woodlands, Memorial Hermann Memorial City,

Memorial Hermann Katy, Memorial Hermann Sugar Land, and St. Joseph Medical Center)

increased from 465,909 in 2002 to 485,882 in 2003, and decreased by 2005 to 381,339 (Table 6).

The percentage of total visits that were primary care related rose from 52.1% in 2002 to 54.2% in

2005 of total visits and from 81.5% in 2002 to 83.1% of categorized visits in 2005. Among

classified visits, there was a slight increase in non emergent cases from 2002 to 2004, followed

by a slight drop in 2005.

Commercial or private insurance has continued to decline as a payer source of

primary care related ED visits, with Medicaid holding fairly steady for the last three

years. The uninsured continue to figure predominantly in the payer mix (Figure 13).

There has been an increase in the number of primary care related ED visits

by Hispanics and a decrease in the number by Whites. There has been some fluctuation

among Blacks but Blacks continue to have the greatest proportion of primary care

related ED visits (Figure 14).

Except for a slight increase among those age 18-64 in 2004, there has been almost

no variation by age from 2002 to 2005 (Figure 15). There has been no change in the

gender ratio (Figure 16).

Even though Memorial Hermann Northeast is now part of the Memorial Hermann

system, it is not included in the analyses of these eleven.

Page 51: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

51

Table 6. 2002-2005 ED Visits at Eleven Hospitals by Harris County Residents

Type of Visit 2002 2003 2004 2005

Number 11 11 11 11

CATEGORIZED VISITS

Non-Emergent 103,205 110,722 118,218 93,265

Emergent, Primary Care Treatable 103,377 109,885 108,342 87,744

Emergent, ED Care Needed - Preventable/Avoidable 36,371 38,340 32,729 25,737

Total Primary Care Related Visits 242,953 258,947 259,289 206,745

Emergent, ED Care Needed - NOT Preventable/Avoidable 55,293 57,130 51,139 42,016

Total Categorized Visits 298,246 316,077 310,428 248,761

NON-CATEGORIZED ED VISITS

Injury 107,025 109,032 107,690 85,301

Mental Health Related 7,660 7,901 8,999 7,278

Alcohol or Drug Related 4,107 3,854 3,995 3,202

Unclassified 48,871 49,018 42,153 36,797

Total Non-Categorized Visits 167,663 169,805 162,838 132,578

Total Visits 465,909 485,882 473,266 381,339

Percent

DETAIL - CATEGORIZED ED VISITS

Non-Emergent 34.6% 35.0% 38.1% 37.5%

Emergent - Primary Care Treatable 34.7% 34.8% 34.9% 35.3%

ED Care Needed - Prev./Avoid. 12.2% 12.1% 10.5% 10.3%

% Primary Care Related Visits 81.5% 81.9% 83.5% 83.1%

ED Care Needed - NOT Prev./Avoid. 18.5% 18.1% 16.5% 16.9%

TOTAL ED VISITS

Non-Emergent 22.2% 22.8% 25.0% 24.5%

Emergent - Primary Care Treatable 22.2% 22.6% 22.9% 23.0%

ED Care Needed - Prev./Avoid. 7.8% 7.9% 6.9% 6.7%

% Primary Care Related Visits 52.1% 53.3% 54.8% 54.2%

ED Care Needed - NOT Prev./Avoid. 11.9% 11.8% 10.8% 11.0%

% Categorized ED Visits 64.0% 65.1% 65.6% 65.2%

Injury 23.0% 22.4% 22.8% 22.4%

Mental Health Related 1.6% 1.6% 1.9% 1.9%

Alcohol or Drug Related 0.9% 0.8% 0.8% 0.8%

Unclassified 10.5% 10.1% 8.9% 9.6%

% All Visits 100.0% 100.0% 100.0% 100.0%

Page 52: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

52

Figure 13. 2002-2005 Primary Care Related ED Visits by Payer Source

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

Com

merc

.

Med

icaid

Med

icar

e

Oth

er G

ov.

Oth

er P

riv.

Unin

sure

d

2002

2003

2004

2005

Figure 14. 2002-2005 Primary Care Related ED Visits by Race/Ethnicity

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

Asian

Black

Hispa

nic

Am

. Indi

an

Oth

er

Unkn

own

White

2002

2003

2004

2005

Page 53: HOUSTON HOSPITALS EMERGENCY DEPARTMENT USE STUDY · PM). Primary care-related ED visits followed a similar pattern (Figure 4). It should be noted that the largest volume of primary

53

Figure 15. 2002-2005 Primary Care Related ED Visits by Age

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

2002 2003 2004 2005

0-17

18-64

65+

Figure 16. 2002-2005 Primary Care Related ED Visits by Gender

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

2002 2003 2004 2005

Female

Male