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HOUSING FINANCE, AFFORDABILITY, AND SUPPLY IN THE DIGITAL AGE Fifth Annual Symposium on Housing Finance #InnovateHousing

HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

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Page 1: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

HOUSING FINANCE, AFFORDABILITY, AND SUPPLY IN THE DIGITAL AGE

Fifth Annual Symposium on Housing Finance

#InnovateHousing

Page 2: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

WELCOME AND INTRODUCTION

LAURIE GOODMANCODIRECTOR, HOUSING FINANCE POLICY CENTER,

URBAN INSTITUTE

FRANK NOTHAFTSENIOR VICE PRESIDENT AND CHIEF ECONOMIST,

CORELOGIC

#InnovateHousing

Page 3: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

SARAH ROSEN WARTELLPRESIDENT,

URBAN INSTITUTE (MODERATOR)

DAVE LOWMANEXECUTIVE VICE PRESIDENT FOR SINGLE-FAMILY BUSINESS,

FREDDIE MAC

INNOVATION IN LOAN ORIGINATION AND SERVICING

PROCESSES: A CONVERSATION WITH THE GSES

ANDREW BON SALLEEXECUTIVE VICE PRESIDENT FOR SINGLE-FAMILY BUSINESS,

FANNIE MAE

#InnovateHousing

Page 4: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

HOUSING AND MORTGAGE MARKET OUTLOOK: 2017 AND BEYOND

FRANK NOTHAFTSENIOR VICE PRESIDENT AND CHIEF ECONOMIST,

CORELOGIC

#InnovateHousing

Page 5: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

Housing & Mortgage

Market Outlook

Frank E. Nothaft

CoreLogic Chief Economist

5

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© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 6

Short-term Interest Rates Heading Up

Federal funds target as of November 1, 2017: 1.00% to 1.25%

Federal funds target projected for December 31, 2018(based on FOMC member projections):

Federal Funds Target Number of FOMC MembersSame as today 21.50% to 2.00% 3 2.00% to 2.25% 6 2.25% to 2.75% 5FOMC Members projecting 16

Source: Federal Open Market Committee projections released September 20, 2017 (individual FOMC

participant’s judgment of the appropriate level of the target federal funds rate at the end of 2018).

Page 7: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 7

Short-term Interest Rates Heading Up

Federal funds target as of November 1, 2017: 1.00% to 1.25%

Federal funds target projected for December 31, 2018(based on FOMC member projections):

Federal Funds Target Number of FOMC MembersSame as today 21.50% to 2.00% 3 2.00% to 2.25% 6 Median2.25% to 2.75% 5FOMC Members projecting 16

Source: Federal Open Market Committee projections released Sept. 20, 2017 (individual FOMC

participant’s judgment of the appropriate level of the target federal funds rate at the end of 2018).

Page 8: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

Mortgage Rates Heading Up

Source: Freddie Mac Primary Mortgage Market Survey®; forecast is an average of MBA, Fannie Mae, Freddie Mac, NAHB, NAR and IHS Markit projections.

3%

4%

5%

6%

7%

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

4.7%

Great

Recession

Forecast

Dec.

2018:

April

2011:

5.1%

Interest Rate on 30-Year Fixed-Rate Mortgages (percent)

Rates are still historically low

8

Page 9: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 9

Effect of Higher Mortgage Rates

Housing market effects:

Affordability lessens

Owner mobility may lessen, for-sale inventory remains lean

Mortgage market effects:

Single-family originations: less refinance, more purchase & HELOC

▪New refi mix: more FHA-to-conventional, cash-out, longer-term

Credit risk: relatively low on debt outstanding

▪New loans: credit box may open up, fraud risk may increase

Page 10: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

Inflation-Adjusted Monthly P&I Payment (U.S. median sales price, 80% LTV, 30-year FRM)

Last 12 Months: P&I up 13% while Household Income and Rent Rise Slower

10

Jun-06, $1,250

Feb-12, $546

Dec-18, $973

$400

$600

$800

$1,000

$1,200

$1,400

Jan-00 Jan-03 Jan-06 Jan-09 Jan-12 Jan-15 Jan-18

Forecast

Source: CoreLogic’s Real Estate Analytics Suite, Bureau of Labor Statistics, Freddie Mac, and IHS Markit

(for CPI and mortgage rate forecast). Forecast period begins in September 2017.

July 2017 vs July 2016: Prices up 6%, FRM rates up 0.5%, P&I up 13%

Page 11: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

0%

1%

2%

3%

4%

5%

6%

7%

0 3 6 9 12 15

Number of Years

Percent of home buyers that sell by length of ownership, 1976-2016

Rising Rates A Hurdle for Home Sales

11

Source: CoreLogic

Peak 3-7 Years

Page 12: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

0%

1%

2%

3%

4%

5%

6%

7%

0 3 6 9 12 15

Number of Years

Rates up 1.5%

Rates down 1.5%

Percent of home buyers that sell by length of ownership, 1976-2016

Rising Rates A Hurdle for Home Sales

12

Source: CoreLogic

Page 13: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 13

Home Prices: Expect U.S. Index Up 5% in 2018

Nominal index back at 2006 peak, but real (inflation-adjusted) index is 18% below

100

120

140

160

180

200

220

2000 2002 2004 2006 2008 2010 2012 2014 2016 2018

49%

Source: CoreLogic Home Price Index (October 3, 2017 release), peak occurred April 2006, trough March 2011

CoreLogic Home Price Index (January 2000 = 100)

Forecast

Page 14: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 14

Home Price Growth Builds EquityU.S.: $13,000 per home (Average equity gain per homeowner)

State with largest average gain: Washington ($40,000 per home)

States with no change or decline: Alaska (-$1,000), Delaware ($0)

Source: CoreLogic Equity Report for 2017Q2

Page 15: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

0%

20%

40%

60%

80%

100%

0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10%

Interest Rate on Mortgage Debt Outstanding In June 2017

Cumulative Share of Active Balance by Interest Rate

10% of Active UPB Has a Rate > 5%

& Is Current ~ $900 Billion

10% of UPB has mortgage rate > 5% & is ‘current’;

average remaining UPB ~ $100,000

Fewer “In the Money” Loans To Refinance

15

Dec. 2018 Forecast +100 bps

Today’s Rate +100 bps

or higher

Source: CoreLogic TrueStandings, Federal Reserve Board Statistical Release Z.1 (Table L.218,

$9,317 billion in first-lien home mortgage debt outstanding as of June 30, 2017).

Page 16: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

0%

2%

4%

6%

8%

10%

12%

0

10,000

20,000

30,000

40,000

50,000

60,000

2000 2002 2005 2008 2011 2014 2017FHA to Conv. Refinances - Left Axis FHA to Conv. Refinance as a Share of Refinance - Right Axis

More than 200,000 FHA-to-Conventional Refinances expected in 2017

FHA-to-Conventional Refi Volume Up after FHA Dropped MI Cancellation

16

FHA Drops MI

Cancellation

Refinances by Month (number) Share of Refinance

Source: CoreLogic

Page 17: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 17

$0

$400

$800

$1,200

$1,600

$2,000

$2,400

2010 2011 2012 2013 2014 2015 2016 2017 2018

Single-family Mortgage Originations (Billions of dollars)

Purchase

Refinance

Forecast

Source: 2010-2016 are benchmarked to HMDA. Forecast is an average of the October projections released

by Freddie Mac, Fannie Mae and Mortgage Bankers Association; originations exclude HELOCs.

2017 to 2018:

Total: - 5%

Refi: - 25%

Purch: + 6%

17

More Purchase, Less Refi in 2017 and 2018

Smaller refi share leads to more stable annual originations forecast

Page 18: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

5% growth projected for 2018

HELOC Volume Projected to Rise

$0

$50

$100

$150

$200

$250

$300

$350

$400

2000 2003 2006 2009 2012 2015 2018

Approved HELOCs (Billions of Dollars)

Forecast

Source: CoreLogic public records, second-lien HELOCs placed more than 60 days after first lien (2017 data through July, annualized).

18

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© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

ARMs7%

FRM 15 yrs or less19%

FRM 20 yrs6%

FRM 30 yrs68%

Mortgages Outstanding (Count)

by Product Factors that Mitigate Risk:

▪ Hybrid ARMs delay payment

‘shock’ until adjustment date

▪ 25% are shorter-term FRMs,

amortize faster

▪ Mark-to-market loan value lessens, MTM LTV declines

▪ Higher rates correlate with faster

home-price gain

Effect of Higher Interest Rates on Default RiskBy increasing ARM & HELOC payments, higher rates could add to risk

19

Source: CoreLogic TrueStandings Servicing (“FRM 20 yrs” includes terms of 16-25 years; “FRM 30 yrs” includes terms of 26 years or more)

52 Million Loans Outstanding

Page 20: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary .

715

725

735

745

755

7651

2

3

4

5

6

Jan 2009 Jan 2011 Jan 2013 Jan 2015 Jan 2017

30-Year FRM Rates (percent) Refinance Credit Score (mean) – Inverse Scale

Lower

Credit Score

Higher

Credit Score

Refinance Credit Scores (right)

30 Year Rates (left)

Refi Credit Scores Dip 10 points For Each 0.6% Rise in Mortgage Rates

When Rates Rise, Refi Credit Scores Fall

20

Source: CoreLogic TrueStandings Servicing, Freddie Mac (monthly average 30-year FRM led one month)

Page 21: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 21

Effect of Higher Mortgage Rates

Housing market effects:

Affordability lessens

Owner mobility may lessen, for-sale inventory remains lean

Mortgage market effects:

Single-family originations: less refinance, more purchase & HELOC

▪New refi mix: more FHA-to-conventional, cash-out, longer-term

Credit risk: relatively low on debt outstanding

▪New loans: credit box may open up, fraud risk may increase

Page 22: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. [NYSE:CLGX] All Rights Reserv ed. Proprietary . 22

Where to find more information

Look for regular updates to our housing forecast,

commentary and data at

http://www.corelogic.com/blog

@CoreLogicEcon

@DrFrankNothaft

The views, opinions, forecasts and estimates herein are those of the CoreLogic Office of the Chief Economist, are subject to change without notice

and do not necessarily reflect the position of CoreLogic or its management. The Office of the Chief Economist makes every effort to provide

accurate and reliable information, however, it does not guarantee accuracy, completeness, timeliness or suitability for any particular purpose.

CORELOGIC and the CoreLogic logo are trademarks of CoreLogic, Inc. and/or its subsidiaries.

Page 23: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

REMOVING OBSTACLES AND BARRIERS TO ACCESS FOR

CREDIT WORTHY CONSUMERS

ALANNA MCCARGOCODIRECTOR, HFPC,

URBAN INSTITUTE (MODERATOR)

ERIN CURRIERDIRECTOR OF FINANCIAL SECURITY AND MOBILITY,

THE PEW CHARITABLE TRUSTS

NIKITRA BAILEYEXECUTIVE VICE PRESIDENT,

CENTER FOR RESPONSIBLE LENDING

TODD BAKERSenior Fellow,

Harvard Kennedy School

MARLA BLOWCHIEF EXECUTIVE OFFICER,

FS CARD INC.

ROB CHRANECHIEF EXECUTIVE OFFICER, DOWNPAYMENT RESOURCE

#InnovateHousing

Page 24: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Down payment assistance eligibility by MSA

MSATotalApplications

% eligible for assistance (weighted)

Averageloan amount

Average income

Average number of programs eligible for

Minimumdown payment assistance

Maximum down payment assistance

Averagedown payment assistance

New York-Newark-Jersey City, NY-NJ-PA

129,799 36% $409,797 $157,742 7.9 $3,718 $22,500 $13,484

Chicago-Naperville-Elgin, IL-IN-WI

106,572 43% $252,890 $110,041 7.5 $4,548 $8,593 $5,647

Dallas-Fort Worth-Arlington, TX

96,635 36% $258,104 $115,889 12.4 $2,394 $3,465 $2,768

Atlanta-Sandy Springs-Roswell, GA

85,728 30% $242,539 $ 99,116 4.1 $4,995 $12,277 $7,899

Washington-Arlington-Alexandria, DC-VA-MD-WV

81,313 39% $399,014 $133,585 12.6 $1,690 $63,451 $13,222

Los Angeles-Long Beach-Anaheim, CA

81,066 38% $543,907 $168,534 10 $6,868 $31,582 $21,151

Houston-The Woodlands-Sugar Land, TX

77,592 52% $253,401 $119,410 9.6 $1,562 $7,287 $3,258

Phoenix-Mesa-Scottsdale, AZ76,888 51% $245,297 $91,592 3.2 $7,119 $13,956 $11,178

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

59,157 46% $250,951 $107,390 8.4 $3,331 $7,204 $5,240

Seattle-Tacoma-Bellevue, WA

58,171 40% $390,432 $124,076 9.1 $13,367 $49,753 $21,435

Page 25: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Total active programs

2144

Page 26: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

HFAs/Agencies

1295

Page 27: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

$12.68T $12.84T

TOTAL CONSUMER DEBT

Q2 2017Q3 2008

In August 2017 the New York Federal Reserve released household debt information indicating we’re at an all-time high.

Page 28: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

200814.26

201712.84

$Trillions

Adjusting for inflation, debt is

still below the peak

If we take a closer look, we find there’s a

lot more to the story

Page 29: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Real debt per capita (total) peaked in

2008 but has since decreased. That

trend holds for the credit card

category as well.

$35,800

$46,700

$39,500

2004

2008

2017

Total per capita real debts

Page 30: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

both in $ and as a % of disposable income

2004 2008 2017

$442 $546 $428

12.16% 12.78% 9.91%

Page 31: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

If we index real consumer debt to Q1’04, we see student loans are growing much faster than

any other category

1.10 1.06 0.981.18

0.80

3.68

0.60

Total Mortgage HERev

Auto CreditCards

Student Other

Page 32: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

SOURCES

1New York Federal Reserve Household Debt and Credit Report, Q2’17 (https://www.newyorkfed.org/microeconomics/hhdc)2FS Card analysis using population data from Federal Reserve Bank of St. Louis Q2’17 (https://fred.stlouisfed.org/series/B230RC0Q173SBEA)3FS Card analysis using Debt Service Payments data from Federal Reserve Bank of St. Louis Q2’17 (https://fred.stlouisfed.org/series/TDSP)

is RISING for auto loans and mortgage

Mortgage

Auto

721731

754

674

698686

2004 2008 2017

www.fscardinc.com

Page 33: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

HOW IS TECHNOLOGY CHANGING MORTGAGE

PROCESSES, AND WHAT’S NEXT?

HANS MORRISMANAGING PARTNER, NYCA PARTNERS;

CHAIRMAN OF THE BOARD, LENDING CLUB

#InnovateHousing

Page 34: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Housing Finance, Affordability, and Supply in the Digital Age

November 1, 2017

Hans Morris, Managing Partner at Nyca

Urban Institute and CoreLogic’s 5th Annual Symposium

Page 35: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Agenda

1. What is Nyca and how do we approach financial VC?

2. What are the primary developments in mortgage technology?

3. What are important policy and business issues and how do

key actors productively shape this evolution?

4. What is the best way to create effective partnerships and

engage with technology companies?

35

Page 36: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Nyca’s four areas of focus

36

Page 37: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

What’s happening in mortgage technology

• In May 2012, I presented at the first Fannie Mae CIO conference.

Here’s what I talked about:

o The history of legacy mortgage systems and how they were organized

o Impact of the housing crisis on technology and access to credit

o Comparison to other financial services industries and Silicon Valley start ups

o How mortgage origination, servicing, capital markets, and investor reporting

could work

o What role Fannie Mae could play in encouraging a new ecosystem

• In 2012, there were essentially no Silicon Valley start-ups focusing

on mortgage technology.

37

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There are now dozens of well-funded start-ups

focusing on mortgages and real estate technology:

Full Stack Mortgage Originators

Capital Markets

Equity Platforms &

Marketplaces

Second Mortgage / HELOC Originators

via Alternative StructuresMortgage Aggregators

Origination Software Providers

Corporate & Shared Housing

Property Management

Rent Payment

Title Insurance

= Nyca portfolio company

Brokerage

38

Achieve

Page 39: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Real estate and mortgage technology themes

we like:

• Digital origination:

• AI Application to underwriting:

• Rethinking servicing: digital borrower advice lender analytics &

response investor insight and analytics:

• Equity marketplace platforms:

• Shared ownership structures:

• Digital construction loan disbursement tool for

lenders/developers/inspectors:

• Elimination of an archaic title process:

39

Achieve

Page 40: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Public benefits and concerns about tech

and housing finance

It is clear that technology can result in

material public benefits:

o Lower fees and better alignment of interests for consumers

o Lower information costs and barriers to inclusion

o Elimination of bad practices (e.g., illegal or

unfair collections activity)

o Improvements to customer experience (e.g., elimination of redundant forms, navigation of complexity, smarter authentication)

o Real time data and reduced settlement risk

can materially reduce systemic risk and lower hedging costs

o Reduction in behavioral biases of both borrower and lenders.

o More efficient assessment of credit and

matching of risk to cost

But there are equally valid risks and concerns:

o Fraud and illicit use of data

o Impact of cyber-attacks and malicious activity

o Will this help or exacerbate financial

inclusion?

o Will selection bias leave small lenders behind (denominator effect)?

o How can existing players be disrupted?

40

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What are the mistakes we’ve seen in credit

business models

41

• Underwriting:

• Fraud can kill you, and authentication is rapidly evolving

• Customer selection bias and “advantageous

access”

• Models are wrong

• Limitations of AI in credit

• Data sets

• Proving results over a cycle

• Determining longitudinal variables

and other custom variables is painstaking

• Supply and demand changes the environment: credit stacking, credit

crunches

• Behavior changes happen:

• Psychological commitment: does the loan serve a real need for the customer

• Regulatory and social environments are fluid

• Taxi medallions vs Uber

• Data is complicated:

• Don’t be creepy

• Disparate outcomes

• Mortgage Lending requires lots of

capital:

• Credit, market, liquidity, and operational

risk

• Large loan sizes and long underwriting

feedback cycles

Page 42: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Some areas to focus

• 100% electronic delivery (appraisals, title insurance, filings, signatures, verifications)

• Risk assessment/speed/cost

• Smart servicing tools

• Behavioral insight from financial education tools

• New approaches to authentication and digital IDs

• Continuous, real-time data insight into borrower, debt instruments and collateral

• Efficient mechanisms to share or hedge real estate exposure

• Good processes for technology engagement

42

Page 43: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

WHAT IS THE APPROPRIATE ROLE OF

GOVERNMENT IN HOUSING?

MARK CALABRIACHIEF ECONOMIST TO VICE PRESIDENT PENCE

#InnovateHousing

Page 44: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

SUPPLY SIDE CHALLENGES: COST, AFFORDABILITY, AND REGULATION

ROLF PENDALLCODIRECTOR, MPC,

URBAN INSTITUTE (MODERATOR)

ANNE MCCULLOCHPRESIDENT & CHIEF EXECUTIVE OFFICER,

HOUSING PARTNERSHIP EQUITY TRUST

SAM KHATERDEPUTY CHIEF ECONOMIST,

CORELOGIC

CARLOS MARTINSENIOR FELLOW, MPC

URBAN INSTITUTE

MICHAEL NEALAVP OF ECONOMICS,

NATIONAL ASSOCIATION OF HOME BUILDERS

STOCKTON WILLIAMSEXECUTIVE DIRECTOR, ULI

TERWILLIGER CENTER FOR HOUSING

#InnovateHousing

Page 45: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

Supply Side

Challenges: Cost,

Affordability and

Regulation

November 1, 2017

45

Urban Institute and

CoreLogic’s 5th

Annual Symposium

Page 46: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

2.0

2.5

3.0

3.5

4.0

4.5

5.0

0-50 50-75 75-100 100-125 125-150 150-175 175-200

Aug-17

Aug-16

Entry Level Supply

Inventory Tighter Than it Appears, Much Lower for Entry-Level BuyersMonths' Supply by Price Tier

Source: CoreLogic

Price Tier (Percent)

Mo

nth

s’

Sup

ply

46

Page 47: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

-12%

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

1 2 3 4 5 6 7 8 9 10

San Francisco

Seattle

Miami

Source: CoreLogic

Price Pressures Rapidly Increase As Supply Drops Below 3 Months

Months' Supply

Perc

ent

Diff

ere

nce B

etw

een L

ist P

rice a

nd S

old

Price

San Jose

Atlantic City

47

Dis

co

un

tP

rem

ium

Page 48: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

0%

2%

4%

6%

8%

10%

12%

14%

16%

Low Tier

High Tier

Top 20 Market Year-over-Year Percent Change in Prices, August 2017

48

Low-End or Entry-Level Home Price Growth Outpaces High-End

Note: High tier is for home prices that are 25% or more above the median priced home in that market and low tier are for home prices 75% or less below the median priced home in that market. Source: CoreLogic

Page 49: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

Hom

e P

rices In

dexe

d t

o 1

.0 in J

anuary

1976

49

Lack of Supply Led to Surge in Entry-Level Prices Last Two Decades

Note: Entry-level prices are 25% or more below the median and high end prices are 25% or above the median priced in that market.

Source: CoreLogic

0

2

4

6

8

10

12

14

16

Ja

n-7

6

May-7

7

Se

p-7

8

Ja

n-8

0

May-8

1

Se

p-8

2

Ja

n-8

4

May-8

5

Se

p-8

6

Ja

n-8

8

May-8

9

Se

p-9

0

Ja

n-9

2

May-9

3

Se

p-9

4

Ja

n-9

6

May-9

7

Se

p-9

8

Ja

n-0

0

May-0

1

Se

p-0

2

Ja

n-0

4

May-0

5

Se

p-0

6

Ja

n-0

8

May-0

9

Se

p-1

0

Ja

n-1

2

May-1

3

Se

p-1

4

Ja

n-1

6

May-1

7

Entry-Level Home Prices High-End Home Prices

Page 50: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

Demographic Tailwind Will Propel Entry-Level Demand

Source: CoreLogic and Census

-

5

10

15

20

25

30

35

40

3.9

4.1

4.3

4.5

4.7

4.9

21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Population Count - L Purchase Applications Per 1,000 Persons - R

Peak Millennial

Num

be

r o

f P

ers

ons in

Mill

ions,

by A

ge

Co

ho

rt

Peak Purchase Demand

Age

Page 51: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

© 2017 CoreLogic, Inc. All Rights Reserv ed. Proprietary & Conf idential. CoreLogic

CoreLogic Insights

CoreLogic/blog

@CoreLogicEcon

@TheSamKhater

51

The views, opinions, forecasts and estimates herein are those of the CoreLogic Office of the Chief Economist, are subject to change without notice and do not necessarily reflect the position of CoreLogic or its management. The Office of the Chief Economist makes every effort to provide accurate and reliable information,

however, it does not guarantee accuracy, completeness, timeliness or suitability for any particular purpose.

CORELOGIC and the CoreLogic logo are trademarks of CoreLogic, Inc. and/or its subsidiaries.

Page 52: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Residential Construction: An

Overview of Supply Headwinds

Conference on Housing Finance, Affordability, and Supply in the Digital Age

November 1, 2017

Michael NealAssistant Vice President and Senior Economist

Page 53: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Supply-Side Headwind Update

Page 54: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

LaborUnfilled construction jobs rising

-

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

4.5%

5.0%

01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17

Job openings rate - Construction

12-month moving average

Page 55: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

LotsHousing Starts (Area) and Low/Very Low Lot Supply (bars)

0%

10%

20%

30%

40%

50%

60%

70%

0

300

600

900

1,200

1,500

1,800

2,100

97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17

Starts (Thousands) Low Supply

Page 56: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

01/01/14 01/01/15 01/01/16 01/01/17

180

190

200

210

220

230

240

270

290

310

330

350

370

390

410

430

14 15 16 17

Pro

du

ce

r Pric

e In

de

x: S

oftw

oo

d L

um

be

r(m

on

thly

)

Ra

nd

om

Le

ng

ths

Fra

min

g L

um

be

r C

om

po

site

In

de

x

(we

ekly

)

Source: Random Lengths; Bureau of Labor Statistics

Framing Lumber Index

Softwood Lumber PPI

Building Materials – Wood Products

Page 57: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Regulatory Costs Rising – Up 29% Over Last 5 YearsTotal effect of building codes, land use, environmental and other rules

Page 58: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Lending – AD&C Access

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

$-

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

$140,000

$160,000

$180,000

$200,000

07 08 09 10 11 12 13 14 15 16 17

1-4 unit Residential Construction Loans

Year-over-Year Growth Rates

Millions

Page 59: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Thank youQuestions?

[email protected]@mneal_econ

eyeonhousing.orghousingeconomics.com

Page 60: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Supply Side Challenges: Housing Construction

Carlos Martín, Urban Institute

November 1, 2017

High Horse Ranch by Kieran Timberlake Architects Photo credit: Kyle Jeffers.

Page 61: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

LaborAll Construction, Monthly Total Employee Turnovers (1000s): 2007-2017*Source: Job Openings and Labor Turnover Survey, Bureau of Labor Statistics . * thru August 2017.

Page 62: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

LaborAge Distribution of Hispanic Male and Non-Hispanic White Male Construction

Workforce: 2003 & 2016Source: Current Population Survey, Bureau of Labor Statistics

2003 NH White Men

2003 Hispanic Men

2016 NH White Men

2016 Hispanic Men

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

16 to 19 years 20 to 24 years 25 to 54 years 55 years and over

Page 63: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

LaborHispanic Worker Share of Select Housing Occupations, Percentage: 2007-2016Source: Current Population Survey, Bureau of Labor Statistics

0%

10%

20%

30%

40%

50%

60%

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Employed Population Grounds workers

Carpenters Laborers

Drywall Installers Electricians

Painters Plumbers

Roofers HVAC Installers

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Employed PopulationConstruction ManagersGrounds SupervisorsConstruction SupervisorsBuilding Inspectors

2007 2008 2009 2010 2011 2012 2013 2015 2016

Employed Population

Real Estate Brokers & Agents

Appraisers & Assessors

Loan Counselors & Officers

Page 64: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

LaborForeign-Born Worker Share of Major Occupational Groups, Percentage: 2005-2016Source: Current Population Survey, Bureau of Labor Statistics

Page 65: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

MaterialsTop 5 U.S. Lumber Import and Export Countries by Net Balance Value, 2016Source: Country and Product Trade Data, US Census

$6.18B$6.75B

Page 66: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Housing Finance, Affordability, and Supply in the Digital Age

OCTOBER 2017

Housing Finance, Affordability, and Supply in the Digital Age

Savanah at Southport Apartments, West Sacramento, CA

Page 67: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

OVERVIEW

✓Housing Partnership Equity Trust is a social purpose REIT whose mission is focused on the preservation of affordable and workforce housing throughout the United States

✓HPET was started by the Housing Partnership Network (“HPN”) and 12 nonprofit partners to acquire and preserve multifamily properties serving low and middle income renters

✓The Nonprofit Partners now include 14 of the nation’s largest affordable housing developers and operators who own a combined portfolio of over $8 billion and employ over 3,900 real estate professionals operating in 40 states and the District of Columbia

Page 68: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

MISSION

Housing Partnership Equity Trust works collaboratively with our Nonprofit Partners to preserve the stock of affordable and sustainable

rental housing to positively impact the lives of our residents and our communities.

Economic Return

By creating and realizing value from acquiring, improving, operating and, in some cases, selling real estate

Through this mission we provide investors with a triple bottom line return

Mission Return

By preserving affordable and workforce housing

that improves social outcomes

Environmental Return

By purchasing energy efficient properties and

making energy efficiency improvements to older

properties

Page 69: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

MARKET CHALLENGE

Rent increases for Class B and C apartments have outpaced increases for Class A properties over the last several years,

putting additional pressure on low- and middle-income households

Page 70: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

MARKET CHALLENGE

New supply has been largely luxury, but actual demand is for affordable units. In almost every market the supply of affordable housing has remained stagnant or declined, while demand has increased, leading to historically low vacancy rates for class B/C apartments

Page 71: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

HPET PORTFOLIO OVERVIEW

AHCThe Birches

Silver Spring, MD

CPDCDove Landing

Virginia Beach, VA

EDENWoodside Court

Fairfield, CA

AEON Goldenstar

Maplewood, MN

AEONSun Place

Roseville, MN

EDENSavannah at Southport West Sacramento, CA

HISPANIC HOUSINGMallard PointChannahon, IL

HFA/NHTBradford

Hagerstown, MD

MERCY2000 Illinois

Aurora, IL

CPDCWoodmere Trace

Norfolk, VA

AHCDunfield Townhomes

Nottingham, MD

CPLCCourtyards at Encanto

Phoenix, AZ

NEVADA HANDMeadow RidgeLas Vegas, NV

2,765 units with total acquisition value of $253.1 million

Page 72: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

MOVING INTO THE DIGITAL AGE: WHAT DOES IT MEAN FOR HOUSING AND HOUSING FINANCE

LAURIE GOODMANCODIRECTOR, HFPC, URBAN INSTITUTE

(MODERATOR)

BRENT CHANDLERFOUNDER & CHIEF EXECUTIVE OFFICER,

FORMFREE

AMY BRANDTPRESIDENT & CHIEF OPERATING OFFICER,

DOCUTECH

NIMA GHAMSARICO-FOUNDER & CHIEF EXECUTIVE OFFICER,

BLEND

BRADLEY THOMPSONEXECUTIVE OFFERING LEAD,

MORTGAGE AND COMPLIANCE-AS-A-SERVICE, ACCENTURE

#InnovateHousing

Page 73: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Moving into the Digital Age• The Power of Dynamic Documents, eSign , eClose

& Customer Communications Management

11/1/2017

Amy Brandt President/COO

Page 74: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Who We Are

Docutech delivers compliant, dynamic, and secure documents and technologies formortgage, home equity and consumerlending.

For over 26 years, Docutech’s document technology andexpertise has been empowering lenders to efficientlyproduce accurate and compliant loan packages.

Our Solutions:

✓Optimize Borrower Experience ü

Improve Regulatory Compliance ü

Optimize Operational Efficiencies

✓ Provide System Reliability & DocumentSecurity

Who We Serve

What We Do

2

Recognition

Mortgage ProfessionalAmerica’s 2016 Hot 100List Mortgage Banking’s 2014 Tech All-StarsAward Mortgage Technology’s 2011, 2012, and2014 Top 50 Service Providers List Source Media’s Steve Fraser Award in 2012Mortgage Banking’s 2009 eMortgage All-Stars

Financial Services industry including over 200+ Lenders

Docutech Overview

Page 75: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Data Payload

EventTrigger

Document Generation

Document Delivery

SolexPrint

Fulfillment

✓ Full-service✓ Live-tracking

Vault, EventTracking and

Pushback

Customizable to any Event e.g.:

✓Loan Estimates✓Disclosures ü

Statements üHello/Goodbye

Configurable Rules Based Doc Engine

Highly Customizable, Dynamic Documents

Ensures the right documents at the right time

✓Web Page

ü E-Mail ü SMS✓ e-Sign

Docutech Solution Overview

Docutech - Confidential

Commercial LOS

Mortgage LOS

Consumer LOS

Page 76: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Introducing Solex™ eClosing

Today – Hybrid eClose

Solex eClose

• ConformX – Tight integration withdocument production

• Solex eSign & eDelivery

• Document Preview with eSigning andread-only option

• MISMO® SMART Doc® eNote, Version 1.02

December Release

eVault integration with MERS® eRegistry

• We are building our own (rather than licensethird-party software) for control, scalabilityand tighter integration. MERS and investor certifications in-process, expected in 4Q

eNotarization & eRecording

• Integration with SimplifileNotarization,eRecording

Copyright 2017 Docutech

Page 77: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

CCM is designed to compose, format, personalize and distribute content to support physical and electronic communications, provide consistent branding and improve the customer experience.

We are expanding our product offering to become a CCM service provider.

CUSTOMER COMMUNICATIONSMANAGEMENT (CCM)

PRINT EMAIL

SMS (text) WEB PAGES

DESIGNTOOL

COMPOSITIONENGINE

(ConformX)

Workflow/Rule Logic(ConformX)

Multi-channel Output

(Solex)

Multiple Desktop & Mobile OutputsBased on Customer Preference

Core CCMApplication Components

Copyright 2017 Docutech

Page 78: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Borrowers:• Empowerment• Knowledgeduring mortgage

process• Efficiency & reduced stress• Consistent experience

from start to finish

Lenders:• Happier customers• Streamlined operational

processes – Greater adoption

with consistent experience on allcommunications

• Reduced costs• Improved Compliance

Benefits

Copyright 2017 Docutech

Borrowers & Lenders

Page 79: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington
Page 80: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Blend is a technology company focused on building an end-to-end platform to empower top lenders to originate loans more efficiently and in compliance with regulatory requirements, while offering borrowers a simple, enjoyable experience.

Overview

Page 81: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Successful Customers

A team with the talent, experience, and direction

Seasoned investors & advisors

Veteran Team

Industry Partnerships

30+

200+

$167 million

Page 82: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

Market leading insights into consumer lending

US Market

$1.7 Trillion

Blend Customers $425 Billion

Blend’s customers funded roughly 25% of the US mortgage market in 2016

We have access to the most consumer data and insights to guide our product development

Page 83: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

83

An engaging experience from shopping to signing

72 6850

30

0

10

20

30

40

50

60

70

80

Apple Blend AmericanExpress

FinServ Avg

Blend NPS vs. Industry Benchmarks

Page 84: HOUSING FINANCE, AFFORDABILITY, AND SUPPLY …...Home Price Growth Builds Equity U.S.: $13,000 per home (Average equity gain per homeowner) State with largest average gain: Washington

THANK YOU FOR JOINING US!

#InnovateHousing