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A FOOT IN THE DOOR | 127
Module 6
Housing and Human RigHts
OV
ERV
IEW
This module introduces students to the issue of discrimination in the rental housing context, and the protections provided by the Ontario Human Rights Code (the Code). It engages students in a discussion about adequate housing, and asks them to explore how the Canadian Charter of Rights and Freedoms could play in role in giving people whose right to adequate housing has been infringed a mechanism by which to claim the right, through sections 7 and 15.
Learning Objectives• To introduce students to the protections
provided by the Ontario Human Rights Code in the rental housing context.
• To introduce students to the concept of adequate housing.
• To introduce students to how the Canadian Charter of Rights and Freedoms could recognize access to adequate housing.
• To enhance students’ critical thinking skills by asking them to explore theoretical perspectives.
activity 1: discrimination and Rental Housing
Materials• Copies of Human Rights and Rental Housing
Quiz (one per student)
• Copies of Human Rights and Rental Housing in Ontario (one per student)
• Copies of Writing a Fair Rental Housing Ad, available here: http://www.ohrc.on.ca/sites/default/files/Writing%20a%20fair%20rental%20housing%20ad_accessible.pdf (one per student)
• Copies of For Rent! – Drafting a Rental Housing Advertisement (one per student)
Teaching and Learning Strategies1. Distribute the Human Rights and Rental Housing
Quiz to students and give them time to complete the “Before” column. Explain that throughout the lesson they will be watching a series of videos and reading handouts that will increase their knowledge and understanding of human rights in the rental housing context. Invite them to add answers to the “After” column throughout the lesson, and explain that they will also be given time later on to fill in any remaining answers.
2. Provide students with an overview of human rights and rental housing by having them watch a 15-minute video from the Centre for Equality Rights in Accommodation (CERA) called Human Rights and Housing in Ontario, available here: http://www.equalityrights.org/cera/?page_id=74. For a deeper understanding of the topic, have students read CERA’s self-advocacy toolkit called Human Rights and Rental Housing in Ontario, available in the student handouts section. Check for understanding and clarify and points that are unclear.
3. Introduce students to specific examples of discrimination in the housing context by having them review two short videos, Discrimination in Rental Housing and Patterns of Discrimination, available from the Ontario Human Rights
T e a c h e r r e s o u r c e
A FOOT IN THE DOOR | 128 intRoduction to Real estateHousing and Human RigHts
Commission (OHRC) website here: http://www.ohrc.on.ca/en/learning/human-rights-and-rental-housing.
4. Give students time to review their answers to the Human Rights and Rental Housing Quiz, and fill in any remaining blanks in the “After” column. Take up the answers as a class.
cTeacher’s Key – Human Rights and Housing Quiz
1. I can’t live in adult-only apartments
because of my children.
FALSE “Adult-only” buildings
are not allowed in Ontario, unless it’s a care facility or residence for seniors.
2. I’m 72, so it’s all right for the building manager
to keep asking me if I’m ready to move into a retirement home.
FALSERepeated, unwanted
questions about age could be harassment
3. I’m 16 and because I’m on my own, the Code protects
me from discrimination if I want to rent my own apartment.
TRUEIf you are 16 or 17 and living on your own,
you have a right under the Code to sign a rental agreement or lease.
4. The woman who lives in the main floor unit doesn’t hide her
dislike for tenants who receive social assistance. She says they should move away. If I complain to the co-op, they
could evict me instead of her.
FALSEThe co-op is responsible for providing its tenants with an environment that is
free from discrimination. The Code does not allow the co-op to take actions or threaten to take actions, also known
as reprisal, against you for being a witness to discrimination.
A FOOT IN THE DOOR | 129
Module 6
T e a c h e r r e s o u r c e
5. A landlord can’t refuse to show me and
my boyfriend the apartment because we
are a gay couple.
TRUELandlords have a responsibility to
provide housing accommodation that is free from discrimination.
The Code covers the process from applying for an apartment up to and
including eviction.
6. I’m a student with a young child. The landlord
said he wants to rent to a couple. Is this discrimination?
YESThere are assumptions that come
with “preferring a couple.” Is the reason for not renting the unit because of the age of the mother or father, or because
the parent is not married (marital status) but has a child (family status), or
the parent is lesbian, gay or bisexual (sexual orientation)?
7. I rent an apartment in a low-rise building with 3 floors. I live on the top
floor, but now use a walker. I asked to transfer to a unit on
the 1st floor, but the property manager said there’s a long waiting list.
Is this discrimination?
YESHousing providers have a duty to
accommodate tenants short of undue hardship. A waiting list that
doesn’t consider Code-related factors may discriminate against people with, for example, disabilities or families
with young children.
8. Nobody wants noisy neighbours. The tenants upstairs work at night
and sleep during the day. So when they come home,
I can hear the TV or music playing in the morning. Is this discrimination?
NOIt is not a concern that comes up in the
Code. The noise is not based on a ground under the Code. However, tenants may
have rights under the RTA if neighbours’ are engaging in unreasonable behaviours
and activities that are interfering with the reasonable use and enjoyment
of their tenancy.
cTeacher’s Key – Human Rights and Housing Quiz
A FOOT IN THE DOOR | 130
cTeacher’s Key – Human Rights and Housing Quiz
9. The hall lights in Building A are dark and
the common area is never cleaned. When new Canadians apply for an
apartment, they are shown new units in Building B, but are given units in
Building A instead. The landlord says the new building is for “Canadians”.
Is this discrimination?
YESStreaming of tenants based on
race-related grounds, including language and culture, is discrimination under the Code.
“Canadian” is often wrongly used to refer to people who are Canadian-born
and usually white.
10. The manager of a local motel automatically
gives Aboriginal guests rooms at the back. These are smoking rooms with
no view of the lake. Is this discrimination?
YESEqual treatment in rental housing
includes renting a room in a hotel, motel, or bed and breakfast. This is another
example of streaming based on Code-related grounds.
11. What questions can you ask on a rental application form?
Write down all that apply.
• Income• Credit check
• Current address
12. Which of the following may screen out tenants based on Code
grounds? Write down all that apply.
• Proof of income in the form of pay stubs
• Credit profile and criminal check
• Minimum 6 months steady work history
NB: Landlords can deny a tenant if they have bad credit and this decision would not be discriminatory.
However, if they deny a tenant because of a Code protected ground and because of bad credit, then
the entire decision would be discriminatory and the Landlord would be opening herself up to an application under the Code. Criminal background is only a protected
ground as it relates to employment. However, if the person’s criminal history is related to a Code-protected
ground (such as a mental health disability) then any decisions made based on this are arguably discriminatory.
intRoduction to Real estateHousing and Human RigHts
A FOOT IN THE DOOR | 131
13. Which of the following may screen out tenants
based on Code grounds? Write down all that apply.
• Broken leases or evictions from the past 3 years• Co-signers must be employed
14. My boyfriend works out of town and stays with me on the weekend.
The superintendent says that it’s not good for my kids to have a man around who
isn’t their father. This is an example of… based on the Code grounds of sex, family status, and marital status.
• Discrimination by association • Harassment
• Poisoned environment
15. The office manager in my building always stops
by the swimming pool when I’m there and tries to talk to me.
He’s asked me out a couple of times and I told him I’m not interested.
He knocked on my door and said the neighbours were complaining about the noise, but I’ve been away for the
last week. This is an example of:
• Reprisal• Sexual harassment
16. What wording may screen out tenants
on Code grounds in rental ads?
• A. Two-bedroom condo. Ideally suited for mature couple.
• C. Available now. Smoke-free apartment on main floor.
• D. Must sign 1-year lease and provide verifiable source of income.
NB: The issue of how to accommodate smoking as a disability is complicated. There are some conflicting
decisions from the Ontario Human Rights Tribunal regarding whether or not addiction to nicotine
(i.e. smoking) is a disability and therefore protected by the Code. Additionally, there are often competing
rights at play – for example, neighbours who have health conditions that may be aggravated by
second hand smoke. In these cases, the landlord must balance the rights of all tenants involved.
cTeacher’s Key – Human Rights and Housing Quiz
Module 6
T e a c h e r r e s o u r c e
A FOOT IN THE DOOR | 132 intRoduction to Real estateHousing and Human RigHts
5. Explain to students that protection from discrimination in housing also involves ensuring that rental advertisements comply with the Code. To provide an overview of how rental advertisements should be drafted, have students view the OHRC video, Landlords and Rental Housing, available here: http://www.ohrc.on.ca/en/learning/human-rights-and-rental-housing, as well as the handout, Writing a Fair Rental Housing Ad, available here: http://www.ohrc.on.ca/sites/default/files/Writing%20a%20fair%20rental%20housing%20ad_accessible.pdf.
6. Distribute the For Rent! – Drafting a Rental Housing Advertisement exercise and have students complete it on their own or in pairs. Once complete, ask for volunteers to present their ad to the class. Debrief and clarify any questions students might have.
A FOOT IN THE DOOR | 133
HumAN RIgHTs AND RENTAL HOusINg QuIz*
QUESTION BEFORE AFTER
1. I can’t live in adult-only apartments because of my children.
• True • False
2. I’m 72, so it’s alright for the building manager to keep asking me if I’m ready
to move into a retirement home.
• True • False
3. I’m 16 and because I’m on my own, the Code protects me from discrimination
if I want to rent my own apartment.
• True • False
4. The woman who lives in the main floor unit doesn’t hide her dislike for tenants who receive social assistance. She says
they should move away. If I complain to the co-op, they could evict me instead of her.
• True • False
5. A landlord can’t refuse to show me and my boyfriend the apartment
because we are a gay couple.
• True • False
Module 6
*This quiz was produced by the Ontario Human Rights Commission and is available online here: http://www.ohrc.on.ca/en/learning/human-rights-and-rental-housing/review.
s T u D e N T h a N D o u T
A FOOT IN THE DOOR | 134 intRoduction to Real estateHousing and Human RigHts
HumAN RIgHTs AND RENTAL HOusINg QuIz
QUESTION BEFORE AFTER
6. I’m a student with a young child. The landlord said he wants to rent to a couple. Is this discrimination?
• Yes • No
7. I rent an apartment in a low-rise building with 3 floors. I live on the top floor, but now use a walker. I asked to transfer to a unit on
the 1st floor, but the property manager said there’s a long waiting list.
Is this discrimination?
• Yes • No
8. Nobody wants noisy neighbours. The tenants upstairs work at night and
sleep during the day. So when they come home, I can hear the TV or music playing
in the morning. Is this discrimination?
• Yes • No
9. The hall lights in Building A are dark and the common area is never cleaned.
When new Canadians apply for an apartment, they are shown new units in Building B,
but are given units in Building A instead. The landlord says the new building is for
“Canadians”. Is this discrimination?
• Yes • No
A FOOT IN THE DOOR | 135
Module 6
HumAN RIgHTs AND RENTAL HOusINg QuIz
QUESTION BEFORE AFTER
10. The manager of a local motel automatically gives Aboriginal guests rooms at the back.
These are smoking rooms with no view of the lake. Is this discrimination?
• Yes • No
11. What questions can you ask on a rental application form? Write down all that apply.
• Birthdate
•Religion
• Social insurance number
• Employment
• Income
• Credit check
• Current address
12. Which of the following may screen out tenants based on Code grounds?
Write down all that apply.
• Proof of income in the form of pay stubs
• Current address and phone number
• Credit profile and criminal check
• Minimum 6 months steady work history
13. Which of the following may screen out tenants based on Code grounds?
Write down all that apply.
• Broken leases or evictions from the past 3 years
• Co-signers must be employed
• Names of references
• Emergency contact
s T u D e N T h a N D o u T
A FOOT IN THE DOOR | 136 intRoduction to Real estateHousing and Human RigHts
HumAN RIgHTs AND RENTAL HOusINg QuIz
QUESTION BEFORE AFTER
14. My boyfriend works out of town and stays with me on the weekend. The superintendent
says that it’s not good for my kids to have a man around who isn’t their father.
This is an example of:
• Discrimination by association
• Harassment
• Sexual harassment
• Poisoned environment
• Systemic discrimination
• Not In My Back Yard (i.e. NIMBYism)
15. The office manager in my building always stops by the swimming pool when I’m there and
tries to talk to me. He’s asked me out a couple of times and I told him I’m not interested.
He knocked on my door and said the neighbours were complaining about the noise, but I’ve been
away for the last week. This is an example of:
• Negative attitudes, stereotypes, bias
• Discrimination by association
• Reprisal
• Sexual harassment
16. What wording may screen out tenants on Code grounds in rental ads?
• A. Two-bedroom condo. Ideally suited for mature couple.
• B. Pet friendly building. Close to parks and schools.
• C. Available now. Smoke-free apartment on main floor.
• D. Must sign 1-year lease and provide verifiable source of income.
Score / 16
What’s Inside this Guide?!!About CERA & This Toolkit! ! ! ! 1
Navigating the Code! ! ! ! ! 3
Understanding Discrimination in Housing! ! 5
Harassment: What You Need to Know! ! 7
Understanding Disability! ! ! ! 9
A Landlord’s Duty to Accommodate!! ! 11
How to File a Human Rights Application! ! 13
Ontario’s Human Rights System: The Basics! 14
How to be Your Own Advocate: Examples! 15
The Basics of Letter Writing ! ! ! ! 19
Sample Letters! ! ! ! ! ! 21
Where Can You Go for Help in Ontario?! ! 25
Disclaimer & Acknowledgements! ! ! 27
HUMAN RIGHTS & RENTAL HOUSING IN ONTARIO
Centre for Equality Rights in Accommodation!
Working with you to realize your housing rights.
A Self-Advocacy Toolkit
A FOOT IN THE DOOR | 137
Module 6
s T u D e N T h a N D o u T
What’s Inside this Guide?!!About CERA & This Toolkit! ! ! ! 1
Navigating the Code! ! ! ! ! 3
Understanding Discrimination in Housing! ! 5
Harassment: What You Need to Know! ! 7
Understanding Disability! ! ! ! 9
A Landlord’s Duty to Accommodate!! ! 11
How to File a Human Rights Application! ! 13
Ontario’s Human Rights System: The Basics! 14
How to be Your Own Advocate: Examples! 15
The Basics of Letter Writing ! ! ! ! 19
Sample Letters! ! ! ! ! ! 21
Where Can You Go for Help in Ontario?! ! 25
Disclaimer & Acknowledgements! ! ! 27
HUMAN RIGHTS & RENTAL HOUSING IN ONTARIO
Centre for Equality Rights in Accommodation!
Working with you to realize your housing rights.
A Self-Advocacy Toolkit
A FOOT IN THE DOOR | 138 Housing and Human RigHts
Con
tact
Us
CERA
- Ce
ntre
for E
quali
ty R
ight
s in
Acco
mm
odat
ion
16
4 - 2
15 S
padi
na A
venu
e To
ront
o, O
ntar
io C
anad
a M
5T 2
C7
! Tel:
416-
944-
0087
To
ll Fre
e: 1
-800
-263
-113
9 Em
ail: c
era@
equa
lityrig
hts.
org
Abou
t CER
ATh
e C
entr
e fo
r E
qua
lity
Rig
hts
in
Acco
mm
odat
ion
(CER
A) w
as e
stab
lishe
d in
1987
as
an i
ndep
ende
nt n
ot-fo
r-pro
fit l
egal
advo
cacy
org
aniza
tion.
CER
A ha
s a
prov
incial
m
anda
te
and
our
serv
ices
ar
e fre
e an
d av
ailab
le to
all O
ntar
ians.
! W
e ar
e th
e on
ly or
gani
zatio
n in
Ca
nada
pr
imar
ily d
edica
ted
to fi
ghtin
g di
scrim
inatio
n in
hous
ing a
nd u
sing
hum
an r
ight
s pr
incip
les t
o ch
alle
nge
hous
ing
inse
curi
ty
and
hom
eless
ness
.
Wha
t We
Do
CERA
’s pu
blic
educ
atio
n, o
utre
ach,
and
ad
voca
cy a
ctivi
ties
are
focu
sed
on fi
ghtin
g di
scrim
inatio
n fa
ced
by l
ow-in
com
e an
d m
argi
naliz
ed te
nant
s in
the
rent
al ho
using
m
arke
t. W
e w
ork
to r
emov
e ba
rrier
s th
at
prev
ent
peop
le
from
ac
cess
ing
and
main
taini
ng h
ousin
g.
! Our
Evic
tion
Prev
entio
n an
d Hu
man
Rig
hts
Hotlin
e pr
ovid
es c
aller
s w
ith i
nfor
mat
ion
and
assis
tanc
e w
hen
they
ar
e ha
ving
prob
lems
acce
ssing
or
keep
ing h
ousin
g.
We
can
also
assis
t te
nant
s w
ith a
dvice
, g
uid
ance
, an
d in
so
me
case
s,
repr
esen
tatio
n on
ap
plic
atio
ns
to
the
Ont
ario
Hum
an R
ight
s Tr
ibun
al.
This
Too
lkit
This
guid
e w
as w
ritte
n to
help
peo
ple
who
fac
e di
scrim
inatio
n in
hous
ing t
o as
sert
their
rig
hts.
The
go
al of
this
reso
urce
is to
pro
mot
e te
nant
s’ ri
ghts
by
shar
ing in
form
atio
n an
d pr
ovid
ing g
uidan
ce fo
r self
-ad
voca
cy.
! Effe
ctiv
e se
lf-ad
voca
cy
begi
ns
with
kn
owin
g yo
ur
right
s;
CER
A is
al
way
s av
aila
ble
to
supp
ort y
ou a
s yo
u re
aliz
e yo
ur ri
ghts
.1
2
A FOOT IN THE DOOR | 139Module 6
s T u D e N T h a N D o u T
!N
avig
atin
g th
e C
ode
!W
hat i
s th
e O
ntar
io H
uman
Rig
hts
Cod
e?
! Ont
ario
’s Hu
man
Rig
hts
Code
(the
Cod
e) is
one
of
the
mos
t im
porta
nt
laws
in O
ntar
io.
The
Code
ov
erru
les o
ther
law
s in
the
prov
ince
unles
s th
ose
laws
spec
ificall
y sa
y ot
herw
ise. T
he C
ode
prom
otes
eq
uality
of
oppo
rtunit
y an
d cr
eate
s a
clim
ate
of
unde
rsta
nding
and
mut
ual r
espe
ct fo
r the
dig
nity
and
wor
th o
f eac
h pe
rson
in O
ntar
io.
!!
Whe
re d
oes
the
Cod
e ap
ply?
! Th
e Co
de s
ays
that
all
Ont
arian
s ha
ve t
he r
ight
to
freed
om fr
om d
iscrim
inatio
n in
five
area
s:
! 1)E
mpl
oym
ent
2)S
ervic
es (in
cludi
ng e
duca
tion
and
healt
hcar
e)
3)T
rade
Unio
ns a
nd V
ocat
iona
l Ass
ociat
ions
4)C
ontra
cts
5)O
ccup
ancy
of A
ccom
mod
atio
n (H
ousin
g)
! This
tool
kit fo
cuse
s on
you
r rig
hts
as t
hey
relat
e to
ho
using
, but
the
princ
iples
disc
usse
d in
this
reso
urce
als
o ap
ply
to th
e ot
her f
our a
reas
des
crib
ed a
bove
.
Wha
t is
prot
ecte
d by
the
Cod
e?
! The
Code
say
s th
at e
very
per
son
has
a rig
ht to
equ
al tre
atm
ent w
ithou
t disc
rimina
tion
in ho
using
. ! Th
e Co
de h
as s
ixtee
n “P
rohib
ited
Gro
unds
”:
! •Ra
ce
•An
cest
ry
•Pl
ace
of
Orig
in •
Colo
ur
•Et
hnic
Orig
in •
Citiz
ensh
ip
•Cr
eed
(Reli
gion
) •
Sex
(inclu
ding
pr
egna
ncy)
•Se
xual
Orie
ntat
ion
•Ag
e •
Mar
ital S
tatu
s •
Fam
ily S
tatu
s •
Disa
bility
•
Rece
ipt o
f Soc
ial
Assis
tanc
e •
Gen
der I
dent
ity
•G
ende
r Exp
ress
ion
3
If yo
u ar
e tre
ated
di
ffere
ntly
be
caus
e of
a
char
acte
ristic
rel
ated
to
one
or m
ore
of t
hese
gr
ound
s, it
is a
gain
st t
he la
w. F
or e
xam
ple,
if a
la
ndlo
rd
tells
yo
u th
at
they
do
no
t ac
cept
te
nant
s w
ith c
hild
ren,
the
y ha
ve d
iscr
imin
ated
ag
ains
t yo
u ba
sed
on y
our
Fam
ily S
tatu
s. I
f a
land
lord
say
s th
ey d
o no
t re
nt t
o pe
ople
on
soci
al
assi
stan
ce,
they
ha
ve
disc
rimin
ated
ag
ains
t yo
u ba
sed
on y
our
Rece
ipt
of S
ocia
l As
sist
ance
. ! W
hen
this
hap
pens
, CER
A ca
n he
lp.
4
A FOOT IN THE DOOR | 140 Housing and Human RigHts
Dire
ct d
iscrim
inatio
n is
wha
t mos
t peo
ple
think
of
whe
n th
ey t
hink
of d
iscrim
inatio
n.
Dire
ct
disc
rimin
atio
n oc
curs
w
hen
beha
viou
rs,
actio
ns, p
olici
es o
r pra
ctice
s pr
even
t a p
erso
n fro
m
a C
ode-
prot
ecte
d gr
oup
from
fu
lly
parti
cipat
ing in
soc
iety
or fu
lly e
njoyin
g a
bene
fit.
Indi
rect
disc
rimina
tion
(also
call
ed a
dver
se e
ffect
di
scrim
inatio
n) is
ofte
n ha
rder
to id
entif
y. Th
is ty
pe
of d
iscrim
inatio
n oc
curs
whe
n a
seem
ingly
neut
ral
polic
y, ru
le, o
r pr
actic
e di
sadv
anta
ges
a m
embe
r of
a C
ode-
prot
ecte
d gr
oup.
Eve
n if
unint
entio
nal,
indire
ct d
iscrim
inatio
n is
still
disc
rimina
tion
unde
r th
e Co
de.
Dis
crim
inat
ion
has
happ
ened
w
hen
a pe
rson
is
treat
ed d
iffere
ntly,
de
nied
a be
nefit
, or
had
add
itiona
l ob
ligat
ions
impo
sed
on th
em b
ecau
se
of
one
of
the
sixt
een
proh
ibite
d
grou
nds.
For
exa
mpl
e, i
f yo
u ha
ve
been
tre
ated
diffe
rent
ly be
caus
e yo
u ar
e pr
egna
nt,
have
a
phys
ical
di
sabi
lity,
or
are
a ne
wco
mer
to
Ca
nada
, this
is d
iscrim
inatio
n.
The
Code
cov
ers
just
abou
t ev
ery
kind
of r
enta
l ho
using
in
Ont
ario
. Pr
ivate
mar
ket
units
, so
cial
hous
ing u
nits,
con
dom
inium
s, c
o-op
s, s
uppo
rtive
ho
using
, ret
irem
ent
hom
es, r
oom
ing h
ouse
s, a
nd
base
men
t ap
artm
ents
are
all
cove
red
unde
r th
e Co
de.
It is
impo
rtant
to
know
tha
t if
you
are
requ
ired
to s
hare
a k
itche
n or
bat
hroo
m w
ith th
e
owne
r of
the
apa
rtmen
t or
a m
embe
r of
the
ir fa
mily
, you
are
NO
T pr
otec
ted
by th
e Co
de.
! The
Code
say
s th
at a
ll pe
ople
mus
t be
tre
ated
eq
ually
whe
n th
ey a
pply
to re
nt a
plac
e to
live.
This
m
eans
a la
ndlo
rd h
as to
look
at e
ach
appl
icant
as
an in
divid
ual a
nd n
ot m
ake
decis
ions
bas
ed o
n st
ereo
type
s.
Disc
rimin
atio
n in
Hou
sing
56
A FOOT IN THE DOOR | 141Module 6
s T u D e N T h a N D o u T
! It is
illega
l for
a la
ndlo
rd,
his e
mpl
oyee
, or
an
othe
r ten
ant i
n th
e sa
me
build
ing to
har
ass
you
on t
he b
asis
of a
pro
hibite
d gr
ound
. W
hen
one
tena
nt
is ha
rass
ing
anot
her
beca
use
of a
pro
hibite
d gr
ound
, it
is th
e lan
dlor
d’s
resp
onsib
ility
to m
ake
sure
the
ha
rass
men
t sto
ps.
For
exam
ple,
if a
neig
hbou
r is
hara
ssing
yo
u be
caus
e of
you
r sex
ual o
rient
atio
n an
d yo
u re
port
this
to th
e lan
dlor
d, h
e ne
eds
to
take
ste
ps t
o st
op t
he h
aras
smen
t. Th
e lan
dlor
d m
ight
writ
e th
e te
nant
a l
ette
r te
lling
them
wha
t th
ey a
re d
oing
is il
legal
and
infor
ming
them
that
it m
ust s
top.
Ha
rass
me
nt
is
rep
eate
d co
mm
ents
or b
ehav
iour
s re
lated
to a
pr
ohib
ited
grou
nd th
at a
re k
now
n, o
r sh
ould
be
know
n, to
be
unw
elcom
e.
It is
illega
l to
ha
rass
a
pers
on
beca
use
of a
cha
ract
erist
ic re
lated
to
the
proh
ibite
d gr
ound
s un
der
the
Code
.
Repr
isal
is
nega
tive
beha
viour
di
rect
ed
tow
ards
a t
enan
t be
caus
e th
ey h
ave
mad
e a
hum
an ri
ghts
com
plain
t. Ev
eryo
ne in
Ont
ario
has
th
e rig
ht to
clai
m a
nd e
nfor
ce th
eir h
uman
righ
ts
with
out t
he fe
ar o
r thr
eat o
f rep
risal.
It is
illeg
al fo
r a
landl
ord
to t
ry t
o “g
et r
even
ge”
or “
get
even
” w
ith a
ten
ant
who
has
trie
d to
clai
m o
r en
forc
e th
eir h
uman
righ
ts.
For
exam
ple,
if
a te
nant
co
mpl
ains
to
their
lan
dlor
d th
at a
noth
er t
enan
t is
hara
ssing
the
m
base
d on
the
ir ra
ce,
som
e lan
dlor
ds m
ight
view
th
e co
mpl
aining
ten
ant
as t
he p
robl
em.
If th
e lan
dlor
d st
oppe
d m
aking
rep
airs
for
the
tena
nt
who
was
com
plain
ing o
r tri
ed to
evic
t the
m, t
his
could
be
an in
stan
ce o
f rep
risal.
78
A FOOT IN THE DOOR | 142 Housing and Human RigHts
Disa
bilit
y is
any
degr
ee o
f phy
sical
disa
bilit
y, a
cond
ition
of
m
enta
l im
pairm
ent
or
a de
velo
pmen
tal
disa
bility
, a
learn
ing d
isabi
lity,
or a
m
enta
l diso
rder
. Di
sabi
lity s
hould
be
inter
pret
ed b
r o
a d
l y
. Di
sabi
lity
unde
r th
e C
ode
incl
udes
bo
th
pres
ent
and
past
con
ditio
ns, a
s w
ell
as s
ociet
y’s p
erce
ptio
n of
a d
isabi
lity.
Disa
biliti
es c
an b
e vis
ible
or “
hidde
n” f
rom
ot
hers
. Te
nant
s ha
ve t
he r
ight
to
the
sam
e op
portu
nitie
s an
d be
nefit
s w
heth
er
their
di
sabi
lities
are
visi
ble
or n
ot.
Men
tal h
ealth
iss
ues
and/
or
addi
ctio
ns
are
defin
ed
as
disa
biliti
es
that
ar
e pr
otec
ted
unde
r th
e Co
de.
For e
xam
ple,
the
Code
pro
tect
s pe
ople
who
ha
ve
anxi
ety
diso
rder
s,
pani
c at
tack
s,
depr
essio
n, s
chizo
phre
nia,
or a
ddict
ions
to
alcoh
ol o
r dru
gs.
The
Code
say
s th
at p
eopl
e w
ith m
enta
l he
alth
issue
s an
d/or
add
ictio
ns h
ave
the
sam
e rig
ht to
be
free
from
disc
rimina
tion
as a
nyon
e els
e w
ith a
di
sabi
lity. D
iscrim
inatio
n in
hous
ing h
appe
ns w
hen
a pe
rson
is tr
eate
d in
a ne
gativ
e w
ay b
ecau
se o
f th
eir m
enta
l he
alth
or a
ddict
ion
disa
bility
. O
ften
disc
rimina
tion
is th
e re
sult
of s
tigm
a, n
egat
ive
ster
eoty
pes
or p
rejud
ice a
roun
d vis
ible
or “h
idde
n”
disa
biliti
es.
For
exam
ple,
a l
andl
ord
may
ref
use
to r
ent
an
apar
tmen
t to
so
meo
ne
with
a
men
tal
healt
h di
sabi
lity b
ecau
se t
hey
think
the
per
son
will
not
take
car
e of
their
apa
rtmen
t or p
ay th
eir re
nt. T
his
is a
ster
eoty
pe a
nd is
unt
rue,
and
is d
iscrim
inato
ry.
109
A FOOT IN THE DOOR | 143Module 6
s T u D e N T h a N D o u T
Wha
t is
“und
ue h
ards
hip”
?! La
ndlo
rds
are
requ
ired
to t
ake
acco
mm
odat
ion
requ
ests
ser
ious
ly an
d re
spon
d to
them
in a
tim
ely
man
ner.
Land
lord
s ar
e on
ly ab
le to
de
ny
an
acco
mm
odat
ion
requ
est i
f the
y ca
n pr
ove
“und
ue
hard
ship
.”
! A lan
dlor
d ca
n on
ly cla
im
undu
e ha
rdsh
ip
if ac
com
mod
ating
a te
nant
wou
ld s
erio
usly
thre
aten
th
e fin
ancia
l viab
ility
of th
eir b
usine
ss o
r end
ange
r th
e he
alth
or s
afet
y of
oth
er t
enan
ts.
Both
the
lan
dlor
d an
d th
e te
nant
sho
uld lo
ok in
to w
heth
er
any
outs
ide
sour
ces
of
fund
ing,
su
ch
as
gove
rnm
ent
gran
ts,
are
avail
able
to h
elp p
ay f
or
the
cost
of a
ccom
mod
atio
n. I
t is
the
resp
onsib
ility
of t
he l
andl
ord
to p
rove
und
ue h
ards
hip.
The
thre
shol
d fo
r und
ue h
ards
hip is
hig
h.
! The
Duty
to A
ccom
mod
ate
is co
mpr
ised
of th
ree
princ
iples
: !
1)
Resp
ect f
or d
ignit
y,
2)
Indi
vidua
lizat
ion,
and
3)
Inte
grat
ion
and
full p
artic
ipat
ion
! !
Th
e Du
ty to
Acc
omm
odat
e
! The
duty
to a
ccom
mod
ate
is a
very
impo
rtant
par
t of
the
Code
. It
says
tha
t st
ruct
ures
, ru
les,
polic
ies o
r pr
actic
es m
ay h
ave
to b
e ch
ange
d so
that
all p
eopl
e en
joy
equa
l be
nefit
, eq
ual
treat
men
t, eq
ual
right
s,
and
equa
l acc
ess
in th
eir h
ousin
g. A
com
mon
reas
on
that
tena
nts
invok
e th
e du
ty to
acc
omm
odat
e is
to
requ
est
phys
ical
ch
ange
s to
th
e bu
ildin
g to
ac
com
mod
ate
a ph
ysic
al
disa
bilit
y.
But
ac
com
mod
atio
n ca
n be
re
quire
d in
ot
her
circu
mst
ance
s as
well
, inc
luding
whe
n a
tena
nt
need
s ac
com
mod
atio
n du
e to
a
men
tal
healt
h di
sabi
lity o
r add
ictio
n.
! Wha
t are
the
oblig
atio
ns o
f the
per
son
requ
iring
the
acco
mm
odat
ion?
! A
tena
nt
who
re
quire
s ac
com
mod
atio
n sh
ould
pr
ovid
e a
writ
ten
requ
est
to t
he la
ndlo
rd e
xplai
ning
the
need
for a
ccom
mod
atio
n an
d ho
w it
relat
es to
a
proh
ibite
d gr
ound
und
er th
e Co
de. C
ERA
can
assis
t by
writ
ing le
tters
relat
ed to
acc
omm
odat
ion
requ
ests
on
the
ten
ant’s
beh
alf.
Onc
e th
e re
ques
t ha
s be
en
mad
e, th
e te
nant
sho
uld c
oope
rate
with
the
landl
ord
as th
ey d
iscus
s ac
com
mod
atio
n so
lutio
ns.
! A pe
rson
who
req
uires
an
acco
mm
odat
ion
for
a m
edica
l rea
son
will
likely
nee
d to
pro
vide
a do
ctor
’s let
ter s
uppo
rting
their
requ
est.
1211
A FOOT IN THE DOOR | 144 Housing and Human RigHts
H
ow to
File
a H
uman
Rig
hts
Appl
icat
ion
If yo
u ha
ve
been
di
scrim
inate
d ag
ainst
an
d ca
nnot
res
olve
the
iss
ue i
nfor
mall
y w
ith y
our
landl
ord,
you
may
wish
to fi
le an
app
licat
ion
with
th
e O
ntar
io H
uman
Rig
hts
Trib
unal.
To
mak
e a
claim
with
the
Trib
unal,
you
mus
t co
mpl
ete
a fo
rmal
appl
icatio
n.
! Step
1: C
ollec
t the
info
rmat
ion
and
evid
ence
you
ne
ed
for
your
ap
pli
cati
on
(ie.
an
y co
rresp
onde
nce
with
yo
ur
landl
ord,
m
edica
l ev
iden
ce, p
hoto
grap
hs, e
tc.)
! Step
2:
Fil
l ou
t an
ap
plica
tion.
To
ge
t an
ap
plica
tion
form
, yo
u ca
n co
ntac
t th
e Tr
ibun
al di
rect
ly or
dow
nload
a c
opy
from
their
web
site:
! 1-
866-
598-
0322
or T
TY: 1
-866
-607
-124
0
! http
://w
ww.
sjto.
gov.o
n.ca
/hrto
/form
s-fili
ng/
! Step
3: O
nce
your
app
licat
ion
is co
mpl
ete,
you
ca
n se
nd it
to th
e Hu
man
Rig
hts
Trib
unal
by m
ail,
or f
ax.
!M
ail:
Regi
stra
r - H
uman
Rig
hts
Trib
unal
of
Ont
ario
, 655
Bay
St.
14th
Flo
or To
ront
o,
ON
M7A
2A3
Em
ail:
HRTO
.Reg
istra
r@on
tario
.ca
Fax:
(4
16) 3
26-2
199
! !H
ow d
oes
Ont
ario
’s
hum
an ri
ghts
sys
tem
wor
k?
! Ont
ario
's h
uman
rig
hts
syst
em is
mad
e up
of
thre
e se
para
te a
genc
ies:
! The
Hum
an R
ight
s Tr
ibun
al i
s w
here
hum
an r
ight
s ap
plica
tions
are
filed
and
dec
ided
. ! Th
e H
uman
Rig
hts
Lega
l Sup
port
Cen
tre g
ives
free
lega
l he
lp
to
peop
le
who
ha
ve
expe
rienc
ed
disc
rimina
tion
unde
r the
Cod
e.
! The
Ont
ario
Hum
an R
ight
s C
omm
issi
on w
orks
to
prom
ote,
pro
tect
, and
adv
ance
hum
an r
ight
s th
roug
h re
sear
ch, e
duca
tion,
and
pol
icy d
evelo
pmen
t. ! Co
ntac
t inf
orm
atio
n fo
r the
se a
genc
ies c
an b
e fo
und
in th
e “W
here
Can
You
Go
for
Help
?” s
ectio
n of
this
re
sour
ce.
1314
A FOOT IN THE DOOR | 145Module 6
s T u D e N T h a N D o u T
Be Y
our O
wn
Best
Adv
ocat
e!! ! 3)
Don
’t fo
rget
that
em
ail a
nd te
xt
com
mun
icatio
ns c
an b
e he
lpfu
l bec
ause
they
cr
eate
a d
ated
reco
rd o
f you
r con
vers
atio
ns.
Keep
a c
opy
of a
ny e
or t
exts
sen
t to
your
lan
dlor
d. B
ut, r
emem
ber n
ot to
sen
d em
ails
or
text
s in
hast
e! T
hey
could
be
used
aga
inst y
ou.
!4)
Writ
e a
lette
r to
your
land
lord
det
ailing
you
r co
ncer
ns a
nd, i
f app
ropr
iate,
requ
est
acco
mm
odat
ion.
Rem
embe
r to
keep
a c
opy!
!5)
Call
CER
A. S
taff
or v
olun
teer
s ca
n co
ntac
t
the
landl
ord
to a
dvoc
ate
on y
our b
ehalf
.!
6) Y
ou m
ay w
ish to
file
an a
pplic
atio
n w
ith th
e Hu
man
Rig
hts
Trib
unal.
You
hav
e on
e ye
ar
from
the
date
of t
he la
st in
ciden
t of
disc
rimina
tion
to fil
e th
e ap
plica
tion.
!7)
Be
prep
ared
. The
Trib
unal
proc
ess
can
take
tim
e. Y
ou m
ay h
ave
to w
ait s
ever
al m
onth
s or
ev
en a
yea
r bef
ore
you
your
cas
e is
reso
lved.
!8)
The
Hum
an R
ight
s Le
gal S
uppo
rt Ce
ntre
(H
RLSC
) may
be
able
to p
rovid
e as
sista
nce.
Yo
u ca
n co
ntac
t the
HRL
SC a
t 1-
866-
625-
5179
or T
TY: 1
-866
-612
-862
7. Y
ou
can
also
go to
the
HRLS
C w
ebsit
e at
w
ww.
hrlsc
.on.
ca.
Exam
ple:
You
are
a t
enan
t an
d yo
u th
ink
your
land
lord
is d
iscr
imin
atin
g ag
ains
t you
. ! Yo
u im
mig
rate
d to
Can
ada
thre
e ye
ars
ago
and
have
live
d in
your
unit
sinc
e ar
riving
in C
anad
a.
Seve
ral t
imes
dur
ing y
our
tena
ncy,
your
land
lord
ha
s to
ld y
ou th
at y
ou h
ave
too
man
y ch
ildre
n. T
he
landl
ord
has
also
com
plain
ed a
bout
the
“sm
ell”
whe
n yo
u co
ok. R
ecen
tly, y
ou h
ave
notic
ed t
hat
whil
e ot
her
tena
nts
have
rep
airs
mad
e to
the
ir un
its q
uickly
, yo
ur r
eque
sts
are
alway
s ig
nore
d.
You
think
you
are
bein
g tre
ated
unf
airly
beca
use
of
your
fam
ily s
tatu
s an
d pl
ace
of o
rigin.
Wha
t sho
uld
you
do?
! 1)K
eep
a w
ritte
n re
cord
of e
vent
s. T
he d
ates
and
tim
es o
f the
incid
ent(s
) can
be
usef
ul ev
iden
ce
if the
re is
a d
isagr
eem
ent.
Ofte
n a
log
or a
ca
lenda
r is
a he
lpfu
l way
to re
cord
this
infor
mat
ion.
! 2)W
rite
dow
n ev
eryt
hing
that
you
can
rem
embe
r ab
out t
he in
ciden
t(s).
Nam
es, d
ates
, and
wha
t w
as s
aid b
y w
hom
. If y
ou a
re a
ble
to ta
ke
note
s ab
out y
our c
onve
rsat
ion
whil
e yo
u ar
e ta
lking
or s
oon
afte
rwar
ds, y
ou w
ill ha
ve m
ore
infor
mat
ion
to re
fer t
o lat
er.
1516
A FOOT IN THE DOOR | 146 Housing and Human RigHts
Be Y
our O
wn
Best
Adv
ocat
e!Ex
ampl
e: Y
ou a
re a
partm
ent
hunt
ing
and
thin
k yo
u ha
ve b
een
deni
ed a
uni
t fo
r a
disc
rimin
ator
y re
ason
. ! Yo
u fo
und
an a
partm
ent
listin
g th
at y
ou a
re
inter
este
d in
onlin
e. Y
ou c
alled
the
landl
ord
and
had
a po
sitive
con
vers
atio
n. Y
ou s
et u
p an
ap
point
men
t to
view
the
unit
the
next
day
. Onc
e yo
u ar
rived
at
the
appo
intm
ent,
the
landl
ord
look
ed
at
you
and
said
“S
orry,
it’s
alr
eady
re
nted
.” Yo
u be
lieve
the
lan
dlor
d w
as j
udgi
ng
you
beca
use
of y
our r
ace.
!W
hat s
houl
d yo
u do
?! 1)W
rite
dow
n ev
eryt
hing
that
hap
pene
d inc
luding
da
tes,
tim
es, a
nd w
hat w
as s
aid b
y w
hom
. ! 2)C
heck
to s
ee if
the
apar
tmen
t is
still
liste
d on
line.
If
so, p
rint a
nd d
ate
the
adve
rtise
men
t. Yo
u ca
n ha
ve a
frien
d ca
ll to
ask
for a
n ap
point
men
t to
view
it. Y
ou c
an a
lso c
all C
ERA
to h
ave
a st
aff
mem
ber c
all th
e lan
dlor
d.
!
1718
! ! ! 3)
If th
e lan
dlor
d sa
ys it
is s
till a
vaila
ble,
call
CE
RA. S
taff
can
cont
act t
he la
ndlo
rd to
en
cour
age
them
to re
cons
ider
you
r ap
plica
tion
if you
are
still
inte
rest
ed in
the
apar
tmen
t. ! 4)
If th
e lan
dlor
d re
fuse
s yo
ur a
pplic
atio
n af
ter t
hey
have
bee
n co
nfro
nted
abo
ut
the
disc
rimina
tion,
you
may
wish
to fil
e an
ap
plica
tion
at th
e Hu
man
Rig
hts
Trib
unal.
Yo
u ha
ve o
ne y
ear f
rom
the
date
of t
he
incid
ent o
f disc
rimina
tion
to fil
e th
e ap
plica
tion.
! 5)
Be p
repa
red.
The
Trib
unal
proc
ess
can
take
tim
e. Y
ou m
ay h
ave
to w
ait s
ever
al m
onth
s or
eve
n a
year
bef
ore
your
cas
e is
reso
lved.
! 6)
The
Hum
an R
ight
s Le
gal S
uppo
rt Ce
ntre
(H
RLSC
) may
be
able
to p
rovid
e as
sista
nce.
You
can
con
tact
the
HRLS
C at
1-8
66-6
25-5
179
or T
TY:
1-86
6-61
2-86
27. Y
ou c
an a
lso g
o to
the
HRLS
C w
ebsit
e at
ww
w.hr
lsc.o
n.ca
. !
!
A FOOT IN THE DOOR | 147Module 6
s T u D e N T h a N D o u T
The
Basi
cs o
f Let
ter W
ritin
gW
riting
a le
tter d
etail
ing y
our c
once
rns
to th
e lan
dlor
d is
ofte
n a
good
firs
t ste
p to
reso
lve a
co
nflict
. Eve
n if
you
feel
angr
y or
ups
et, y
our
lette
r sho
uld b
e po
lite a
nd c
lear.
! Re
mem
ber
to d
ate
and
sign
your
lette
r. Yo
u sh
ould
also
kee
p at
leas
t on
e co
py o
f th
e let
ter
for
your
self.
If th
e lan
dlor
d do
esn’
t pr
oper
ly de
al w
ith th
e iss
ue, y
our l
ette
r will
be
impo
rtant
evid
ence
if y
ou fi
le an
app
licat
ion
at
the
Hum
an R
ight
s Tr
ibun
al.
! If yo
u’re
una
ble
to w
rite
a let
ter y
ours
elf, y
ou
shou
ld a
sk a
frien
d or
fam
ily m
embe
r for
he
lp.
You
can
also
ca
ll C
ERA
for
assis
tanc
e.
!
St
ep 1
: Exp
lain
the
fact
s of
wha
t ha
ppen
ed fr
om y
our p
ersp
ectiv
e. B
e as
de
taile
d an
d pr
ecise
as
poss
ible,
with
dat
es
(or a
ppro
ximat
e da
tes),
plac
es, a
nd a
de
scrip
tion
of th
e inc
iden
ts a
nd e
very
one
that
was
invo
lved.
! Step
2: R
emind
the
landl
ord
of y
our r
ight
s,
whic
h ar
e fo
und
in th
e Co
de.
! Step
3: T
ell th
e lan
dlor
d w
hat y
ou w
ould
like
to h
ave
happ
en n
ext.
For e
xam
ple,
requ
est
that
the
landl
ord
cont
act a
tena
nt w
ho is
ha
rass
ing y
ou, o
r mak
e a
requ
est f
or
acco
mm
odat
ion.
! St
ep 4
: If y
our r
eque
st fo
r acc
omm
odat
ion
is re
lated
to a
disa
bility
, atta
ch a
med
ical
note
from
you
r doc
tor s
uppo
rting
you
r re
ques
t.! St
ep 5
: Ask
you
r lan
dlor
d to
re
ply
to y
our l
ette
r in
writ
ing.
! Step
6: S
ign
and
date
yo
ur le
tter!
!St
ep 7
: Kee
p a
copy
of t
he
lette
r in
a sa
fe p
lace.
Rem
embe
r: Eff
ectiv
e se
lf-ad
voca
cy b
egin
s w
ith k
now
ing
your
righ
ts.
1920
A FOOT IN THE DOOR | 148 Housing and Human RigHts
Sam
ple
Lette
r # 1
A le
tter t
o yo
ur la
ndlo
rd re
ques
ting
acco
mm
odat
ion
for a
dis
abilit
y.!
Scen
ario
: Nar
mee
n liv
es in
an
apar
tmen
t in
a 10
-sto
rey
build
ing th
at h
as a
com
mun
al lau
ndry
room
. She
requ
ires
a w
heelc
hair
due
to a
phy
sical
disa
bility
. Na
rmee
n is
unab
le to
acc
ess
the
build
ing’s
laund
ry r
oom
bec
ause
th
ere
are
thre
e st
eps
and
a he
avy
door
at t
he e
ntra
nce.
!
Wha
t can
Nar
mee
n do
?! Na
rmee
n ca
n as
k he
r doc
tor t
o w
rite
a let
ter e
xplai
ning
that
she
can
’t ac
cess
the
laun
dry
room
bec
ause
she
re
quire
s a
whe
elcha
ir as
a r
esult
of
her
disa
bility
. Th
e do
ctor
sho
uld e
xplai
n th
at N
arm
een
need
s a
ram
p an
d an
aut
omat
ic do
or in
ord
er to
acc
ess
the
laund
ry ro
om.
Next
, Na
rmee
n sh
ould
writ
e he
r lan
dlor
d a
clear
lette
r as
king
for a
ram
p an
d an
aut
omat
ic do
or to
the
laund
ry
room
as
an a
ccom
mod
atio
n fo
r he
r di
sabi
lity.
In
the
lette
r, sh
e sh
ould
be
as c
lear
and
spec
ific a
s po
ssib
le.
Whe
n sh
e se
nds
the
lette
r, sh
e sh
ould
inclu
de a
cop
y of
th
e do
ctor
’s let
ter w
ith it
. Nar
mee
n sh
ould
kee
p a
copy
of
bot
h let
ters
for h
er re
cord
s.
! If th
e la
ndlo
rd d
oes
not r
espo
nd to
a le
tter,
or re
fuse
s an
initi
al w
ritte
n re
ques
t, ca
ll C
ERA
and
we
can
help
.
Nam
e of
Lan
dlor
d A
ddre
ss o
f Lan
dlor
d D
ear N
ame
of L
andl
ord,
I liv
e at
Add
ress
. I c
anno
t ac
cess
the
laun
dry
roo
m o
n th
e m
ain
floo
r of
the
bui
ldin
g d
ue to
a d
isab
ility
. I a
m u
nab
le t
o o
pen
the
do
or
or
clim
b
the
thre
e st
airs
at t
he e
ntra
nce
of t
he la
und
ry ro
om
bec
ause
I re
qui
re
the
use
of a
whe
elch
air
due
to
my
dis
abili
ty. I
’m a
skin
g N
ame
of
Prop
erty
Man
agem
ent C
ompa
ny o
r Lan
dlor
d to
inst
all a
ram
p a
nd a
n au
tom
atic
do
or t
o t
he la
und
ry ro
om
so
tha
t I c
an a
cces
s th
e fa
cilit
ies.
I am
mak
ing
thi
s re
que
st a
s an
acc
om
mo
dat
ion
for
a d
isab
ility
und
er
Ont
ario
’s H
uman
Rig
hts
Co
de
(the
Co
de)
: !
s. 2
(1) –
Eve
ry p
erso
n ha
s a
right
to
eq
ual t
reat
men
t w
ith r
esp
ect
to
the
occ
upan
cy o
f ac
com
mo
dat
ion,
with
out
dis
crim
inat
ion
bec
ause
o
f ra
ce,
ance
stry
, p
lace
of
orig
in,
colo
ur,
ethn
ic o
rigin
, ci
tizen
ship
, cr
eed
, se
x, s
exua
l o
rient
atio
n, a
ge,
mar
ital
stat
us,
fam
ily s
tatu
s,
dis
abili
ty o
r th
e re
ceip
t of s
oci
al a
ssis
tanc
e.
! Und
er t
he C
od
e, h
ous
ing
pro
vid
ers
have
a d
uty
to
acco
mm
od
ate
tena
nts’
dis
abili
ties
in a
way
tha
t m
eets
in
div
idua
l nee
ds,
pro
mo
tes
inte
gra
tion
and
full
par
ticip
atio
n,
and
ens
ures
co
nfid
entia
lity.
If y
ou
are
unfa
mili
ar w
ith y
our
o
blig
atio
ns a
s a
land
lord
und
er t
he C
od
e, t
he p
olic
y o
n hu
man
rig
hts
and
rent
al h
ous
ing
can
be
foun
d o
n th
e O
ntar
io H
uman
Ri
ght
s C
om
mis
sio
n’s
web
site
: htt
p:/
/ww
w.o
hrc.
on.
ca/.
! I h
ave
incl
uded
a le
tter
fro
m m
y d
oct
or
sup
po
rtin
g m
y re
que
st
for a
cco
mm
od
atio
n.
! Than
k yo
u fo
r yo
ur a
tten
tion
to t
his
mat
ter.
I wo
uld
ap
pre
ciat
e a
writ
ten
resp
ons
e to
thi
s le
tter
with
in t
he c
om
ing
wee
k.
! Sinc
erel
y,
! Nar
mee
n
Dat
e
2122
A FOOT IN THE DOOR | 149Module 6
s T u D e N T h a N D o u T
Sam
ple
Lette
r # 2
A le
tter t
o yo
ur la
ndlo
rd re
gard
ing
hara
ssm
ent b
ased
on
sexu
al
orie
ntat
ion.
! Scen
ario
: Enr
ique
has
lived
in a
n ap
artm
ent i
n a
not-f
or-
profi
t ho
using
com
plex
for
ten
yea
rs.
Rece
ntly,
a n
ew
neig
hbou
r has
bee
n m
aking
der
ogat
ory
com
men
ts a
bout
En
rique
’s se
xual
orien
tatio
n ev
ery
time
he s
ees
him. T
he
neig
hbou
r use
s of
fens
ive la
ngua
ge, p
uts
him d
own,
and
th
reat
ens
to “
beat
him
up.
” E
nriq
ue fe
els th
reat
ened
in
his o
wn
hom
e.
!W
hat c
an E
nriq
ue d
o?
! Enriq
ue s
hould
kee
p tra
ck o
f the
dat
es a
nd ti
mes
of t
he
incid
ents
. He
shou
ld w
rite
dow
n w
hat w
as s
aid a
nd w
ho
said
it.
Enriq
ue s
hould
the
n w
rite
his la
ndlo
rd a
clea
r let
ter e
xplai
ning
that
he
is be
ing h
aras
sed
beca
use
of h
is se
xual
orien
tatio
n. E
nriq
ue s
hould
be
sure
to
includ
e de
tails
abo
ut th
e inc
iden
ts. E
nriq
ue c
an a
sk th
e lan
dlor
d to
tell t
he o
ther
tena
nt w
hat t
hey
are
doing
is a
gains
t the
law
and
mus
t sto
p. T
he la
ndlo
rd s
hould
info
rm th
e ot
her
tena
nt o
f the
buil
ding
’s hu
man
righ
ts p
olicy
(if t
hey
have
on
e).
! If th
e la
ndlo
rd d
oes
not r
espo
nd to
a le
tter,
or re
fuse
s an
initi
al w
ritte
n re
ques
t, ca
ll C
ERA
and
we
can
help
.
Nam
e of
Lan
dlor
d A
ddre
ss o
f Lan
dlor
d ! D
ear N
ame
of L
andl
ord,
! I l
ive
at A
ddre
ss. R
ecen
tly, N
ame
of o
ther
Ten
ant w
ho li
ves
at
Add
ress
has
bee
n ha
rass
ing
me
bec
ause
of m
y se
xual
orie
ntat
ion.
H
ere
is a
list
of s
om
e o
f the
mo
st re
cent
inci
den
ts:
1. D
ate
and
time:
Wha
t hap
pene
d 2.
Dat
e an
d tim
e: W
hat h
appe
ned
…
As
a re
sult
of t
his
hara
ssm
ent,
I d
o n
ot
feel
saf
e in
the
bui
ldin
g a
nd I
am a
skin
g y
ou
to h
elp
sto
p t
his
hara
ssm
ent.
As
a la
ndlo
rd,
Ont
ario
’s H
uman
Rig
hts
Co
de
(the
Co
de)
ob
ligat
es y
ou
to e
nsur
e th
at o
ccup
ants
o
f yo
ur b
uild
ing
s ar
e no
t su
bje
cted
to
dis
crim
inat
ory
har
assm
ent:
!
s. 2
(2) –
Eve
ry p
erso
n w
ho o
ccup
ies
acco
mm
od
atio
n ha
s a
right
to
free
do
m f
rom
har
assm
ent
by
the
land
lord
or
agen
t o
f th
e la
ndlo
rd
o
r b
y an
occ
upan
t o
f th
e sa
me
bui
ldin
g b
ecau
se o
f ra
ce, a
nces
try,
pla
ce o
f o
rigin
, co
lour
, et
hnic
orig
in,
citiz
ensh
ip,
cree
d,
sexu
al
o
rient
atio
n,
gen
der
id
entit
y,
gen
der
ex
pre
ssio
n,
age,
m
arita
l
stat
us, f
amily
sta
tus,
dis
abili
ty o
r the
rece
ipt o
f so
cial
ass
ista
nce.
! In li
ne w
ith y
our
ob
ligat
ion
und
er t
he C
od
e, I
am a
skin
g y
ou
to in
form
N
ame
of o
ther
tena
nt t
hat
wha
t th
ey a
re d
oin
g is
ag
ains
t th
e la
w a
nd
will
no
t be
tole
rate
d in
the
bui
ldin
g. I
am
ask
ing
tha
t yo
u p
rovi
de
Nam
e of
oth
er te
nant
with
a c
op
y o
f the
bui
ldin
g’s
hum
an r
ight
s p
olic
y.
! If yo
u ar
e un
fam
iliar
with
yo
ur o
blig
atio
ns a
s a
land
lord
und
er t
he
Co
de,
the
po
licy
on
hum
an r
ight
s an
d re
ntal
ho
usin
g c
an b
e fo
und
on
the
Ont
ario
Hum
an R
ight
s C
om
mis
sio
n’s
web
site
: htt
p:/
/w
ww
.ohr
c.o
n.ca
/.
! Than
k yo
u fo
r yo
ur a
tten
tion
to t
his
mat
ter.
Plea
se t
ake
imm
edia
te a
ctio
n re
gar
din
g t
his
issu
e, a
nd I
wo
uld
ap
pre
ciat
e a
writ
ten
resp
ons
e to
thi
s le
tter
with
in t
he c
om
ing
wee
k.
! Sinc
erel
y,
! Enriq
ue
Dat
e
2324
A FOOT IN THE DOOR | 150 Housing and Human RigHts
W
here
els
e ca
n yo
u go
for
info
rmat
ion
and
help
?! Th
e H
uman
Rig
hts
Lega
l Sup
port
Cen
tre
Tel:
416-
597-
4900
Toll F
ree:
1-8
66-6
25-5
179
TTY:
416
-597
-490
3TT
Y To
ll Fre
e: 1
-866
612
-862
7 M
onda
y, Tu
esda
y, W
edne
sday
and
Frid
ay: 9
am
to 5
pm
; Thu
rsda
y: 2
pm
to 6
pm
. Con
sider
visi
ting
the
web
site
befo
re c
alling
: http
://w
ww.
hrlsc
.on.
ca
! The
Hum
an R
ight
s Tr
ibun
al o
f Ont
ario
G
ener
al In
quirie
s ca
n be
mad
e by
: Te
l: 41
6-32
6-13
12
Toll-
free:
1-8
66-5
98-0
322
TT
Y: 4
16-3
26-2
027
TT
Y to
ll-fre
e: 1
-866
-607
-124
0 Em
ail: h
rto.td
po@
onta
rio.c
a W
eb: h
ttp://
ww
w.sjt
o.go
v.on.
ca/h
rto
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omm
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14 o
f this
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urce
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mat
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t the
se
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ganiz
atio
ns.
! ! Hou
sing
Hel
p Ho
using
Help
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tres
can
assis
t you
in fin
ding
a u
nit
that
mee
ts y
our n
eeds
. Find
you
r loc
al Ce
ntre
at
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ndho
using
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lord
and
Ten
ant B
oard
(LTB
) Th
e LT
B pr
ovid
es in
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atio
n on
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entia
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tal u
nits
and
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lves
disp
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be
twee
n m
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enan
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Staf
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que
stio
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abou
t: leg
islat
ion
that
gov
erns
tena
nts,
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nts’
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ts
and
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onsib
ilities
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er th
e law
, spe
cific
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icatio
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uctio
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and
othe
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ues
addr
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d in
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entia
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t (RT
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rogr
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Whe
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Boa
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Tena
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uty
Coun
sel a
re a
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ide
legal
advic
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d as
sista
nce
on th
e da
y of
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hear
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ost
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tions
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Ont
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. Sh
ould
te
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s re
quire
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dept
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rvice
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hey
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act a
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linic.
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ttp://
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2526
A FOOT IN THE DOOR | 151Module 6
s T u D e N T h a N D o u T
Housing and Human RigHts
Cal
l Us!
If yo
u ar
e fa
cing
dis
crim
inat
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in h
ousi
ng,
cont
act C
ERA:
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Free
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cera
Emai
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ra@
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lityr
ight
s.or
g! CE
RA w
ill try
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nego
tiate
with
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r fu
ture
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landl
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ake
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rimina
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stop
s. If
it d
oes
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we
may
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vide
advic
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ist y
ou w
ith fi
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rig
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appl
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our
call
and
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hing
you
tell
CERA
is c
ompl
etely
con
fiden
tial.
! CE
RA a
lso o
ffers
tra
ining
on
hum
an r
ight
s in
hous
ing.
If yo
u, y
our f
ellow
tena
nts,
or y
our o
rgan
izatio
n is
inter
este
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a tra
ining
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sion
or e
duca
tion
mat
erial
s, p
lease
con
tact
us
. ! ! Di
scla
imer
Th
is to
olkit
doe
s no
t ne
cess
arily
refl
ect
the
view
s of
the
fun
ders
of
this
proj
ect.
The
cont
ent
of t
his r
esou
rce
is fo
r inf
orm
atio
n pu
rpos
es o
nly. T
he in
form
atio
n pr
ovid
ed is
not
a
subs
titut
e fo
r leg
al ad
vice.
If y
ou n
eed
legal
advic
e pl
ease
con
tact
a l
awye
r. CE
RA,
its
fund
ers,
and
the
auth
ors
of th
is to
olkit
will
not
be h
eld r
espo
nsib
le fo
r an
y lo
ss o
r da
mag
e ca
used
by
relia
nce
on a
ny s
tate
men
t, m
ade
negl
igen
tly
or
othe
rwise
, co
ntain
ed
in th
is to
olkit
. !
!Ac
know
ledg
emen
ts
! This
reso
urce
has
bee
n pr
oduc
ed b
y CE
RA a
s pa
rt of
the
Fac
ilitat
ing L
ocal
Resp
onse
s to
Hou
sing
Disc
rimina
tion
proj
ect.
A sp
ecial
tha
nk y
ou t
o ou
r fu
nder
, the
Ont
ario
Trill
ium F
ound
atio
n, a
n ag
ency
of
the
Gov
ernm
ent o
f Ont
ario
. ! ! ! ! ! ! ! W
e w
ould
also
like
to
than
k ou
r pa
rtner
s ac
ross
O
ntar
io
for
thei
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de
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sour
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2728
!
KIN
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-AW
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AL
CLI
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Upd
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Feb
ruar
y 20
16
!
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FOR RENT! – DRAFTINg A RENTAL HOusINg ADvERTIsEmENTUsing the Ontario Human Rights Commission’s Writing a Fair Rental Housing Ad handout as a guide, draft a fair and non-discriminatory ad based on the description of the rental property below.
PRoPERTY FoR RENT• TherentalpropertyisacondominiumlocatedinamajorCanadiancity(thecityisyourchoice)
• Itisahigh-risebuildingwith30floors–therentalpropertyisonthe10thfloor
• Itisaone-bedroom,one-bathroomapartment,butrelativelysmallinsize;thereisacommunallaundryser-viceonthemainfloor
• Therentis$900permonth,notincludingheatandhydro
• Thereisacommunalpartyroominthecondominiumonthe3rdflooraswellasacommunalgym
• Therearetwobusrouteswithinwalkingdistanceofthecondominium
• Theareaisbothcommercial(i.e.,filledwithbusinesses)andresidential(i.e.,housing);theresidentialareaiscomprised mostly of young couples
• Thereisahospital,communitycentre,daycare,andelementaryschoolaccessiblebybusroutes
• Therearetwoparkswithinwalkingdistanceofthecondominium
Inyourad,youmightwanttomentionthatyourequireyourtenant’sproofofincome. Refer to the Writing a Fair Rental Housing Adguidetoseewhattypesofinformationyoucanaskfor.
A FOOT IN THE DOOR | 154 intRoduction to Real estateHousing and Human RigHts
activity 2: the Right to adequate Housing and the Canadian Charter of Rights and Freedoms
Materials• Copies of Adequate Housing, Positive Rights,
and the Charter (one per student)
• Copies of Debating the Issue – Adequate Housing and the Charter (one per student)
Teaching and Learning Strategies1. In small groups, have students create a mind map
around the phrase ‘Right to Housing’. Take up as a class by creating a larger mind map on the board. Discuss with students whether they think there should be a right to housing in Canada and what they think ‘adequate housing’ would look like.
2. Have students watch CERA’s 12-minute video called Housing and the Canadian Charter of Rights and Freedoms, available here: https://vimeo.com/38812738.
3. Using a teacher- or student-centred reading strategy, have students review the handout, Adequate Housing, Positive Rights, and the Charter. Clarify any questions and check for understanding.
4. Using the structure in the handout Debating the Issue - Adequate Housing and the Charter as a guide, hold a class debate on whether ss. 7 and 15 of the Charter should be interpreted to include a right to adequate housing, and in turn, if there should be a positive obligation on the government to provide access to adequate housing. Use the fact scenario in the handout as the basis for the debate. This can be done in small groups or by dividing the entire class in half. In advance of the debate, give students some time to prepare their arguments and anticipate those of the opposing side. Encourage them to draw on the case law and information they have learned. At the end of the debate, invite students to give their own opinion on whether they think adequate housing should be guaranteed by the Charter.
5. Debrief the debate by having students consider the Tanudjaja v Attorney General (Canada) case, which the fact scenario is based on. Tanudjaja brought a Charter challenge to Canadian courts, arguing that the government’s failure to address homelessness and inadequate housing issues violated the rights to life, liberty, and security of the person under s. 7, and equality rights under s. 15. Have students discuss the questions in small groups or as a class.
Extension Screen for your students the National Film Board of Canada documentary, “No Place Called Home,” available here: https://www.nfb.ca/film/no_place_called_home.Thisdocumentaryprovidesanintimatelookinsideone Canadian family’s struggle with poverty as the family of eight move from town to town in search of affordable housing.
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ADEQuATE HOusINg, POsITIvE RIgHTs, AND THE CharterInCanada,therighttoadequatehousingisacomplexissue.Canadahasrecognizedarighttoadequatehousingthroughinternationalhumanrightsinstruments;howeverhomelessCanadiansarenotbeingaffordedthisrightand, in light of recent case law, they do not have access to a mechanism to claim this right. Many people remain homeless, or if they do secure rental housing, it may not be under the best conditions. As such, whether housing should be protected under the Constitution is a hotly debated issue in Canada.
CANADA’S INTERNATIoNAl CoMMITMENT To ADEquATE HouSINgThe International Covenant on Economic, Social, and Cultural Rights (ICESCR) is a document that the United Nations createdin1966.Article11ofthedocumentrecognizesthatarighttoadequatehousingdoesexist,andthisrightmust be respected by the countries that ratified (i.e., signed) the ICESCR.Article11states,
“The States Parties to the present Covenant recognize the right of everyone to an adequate standard of living for himself and his family, including adequate food, clothing and housing, and the continuous improvementoflivingconditions.TheStatesPartieswilltakeappropriatestepstoensuretherealization of this right…”1
Canada is one of the “States Parties” mentioned in the above provision. Therefore, when Canada ratified the ICESCR, it committed itself to the document’s mandate. However, the right to adequate housing has yet to be realized in Canada.
WHAT DoES “ADEquATE” HouSINg MEAN?The right to adequate housing is broader than a right to be housed (i.e., simply to have a roof over your head). Infact,Article11oftheICESCR, specifies the need for “adequate” housing for all people. So, what’s the difference? TheUnitedNations’CommitteeonEconomic,Social,andCulturalRights(CESCR)outlinedprinciplesthatmakehousing “adequate.” 2 The principles that the CESCR identified include3 :
Security of Tenure – This gives people legal protection against forced eviction, harassment, and other threats.Itisavailabletorenters,peoplelivinginco-operativehousing,peoplewholease,andinemergencyhousing/informal settlements.4
Availability of Services, Materials, Facilities, & Infrastructure – This means that an adequate house musthavefacilitiesessentialforhealth,security,comfort,andnutrition.Examplesincludesafedrinkingwater,energy, sanitation and washing facilities, garbage disposal, emergency services, etc.
Affordability – This means that household and housing financial costs should be at a level that does not compromiseotherbasicneedsinaperson’slife.Rentersshouldnotbesubjectedtounreasonablerentlevels/increases.
Habitability – This means that housing should be habitable and livable, with adequate space and protection from the cold, damp, heat, rain, wind, or other threats to health.
1International Covenant on Economic, Social and Cultural Rights,16December1966,993UNTS3art11(enteredintoforce3January1976,accessionbyCanada19May1976)[ICESCR].2 Committee on Economic, Social and Cultural Rights, General Comment No 4: The right to adequate housing (art 11(1) of the Covenant, 1January1992.Thefulldocumentisavailablehere:<http://tbinternet.ohchr.org/_layouts/treatybodyexternal/Download.aspx?symbolno=INT%2fCESCR%2fGEC%2f4759&Lang=en>.3Ibid at 8(a)-(g). The above have been slightly modified for the purposes of this module.4 Ibid, at 8(a).
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Accessibility – This means that everyone must be given full and sustainable access to adequate housing, and it should secure peace and dignity.
Location – This means that housing must be located with available access to employment options, health-care services, schools, child-care centres, and other facilities. Also, housing should not be built on polluted sites or be overly-exposedtocontaminants.
Cultural Adequacy – This means housing should be built with appropriate materials and in a way to allow expressionofculturalidentityanddiversityofhousing,andshouldnotbesacrificedduringanydevelopment.
THE oNTARIo HuMAN RIgHTS CoMMISSIoN (oHRC) AND THE oNTARIo Human RigHts Code
InOntario,theOHRCisastrongproponentoftherighttoadequatehousing.Ithassubmittedseveraldemandsto the provincial and federal governments to recognize an adequate housing right. Additionally, the OHRC has voicedmanyconcernsoverCanada’sfailedcommitmenttorespectArticle11oftheICESCR.
ThelegislationthattheOHRCreliesoninitsworkiscalledtheOntarioHuman Rights Code (the Code). While the Code does not guarantee a right to adequate housing, it strives to offer protections to people in the rental housingmarket.Forexample,theCode guarantees the following to renters:
Also,theOHRChasitsownpolicyonhumanrightsandrentalhousingthatexpandsontheprotectionsintheCode.6 While the policy is not law, it is considered to be a very credible document relied on by the Ontario HumanRightsTribunalwhenithearscasesabouthumanrightsviolationsintherentalhousingcontext.
BACkgRouND oN THE Canadian CHaRteR of RigHts and fReedoms
The Charter was enshrined in Canada’s Constitution with the passage of the Constitution Act, 1982.Itgovernsthe relationship between individuals and the government, ensuring that governments cannot pass laws or enact policies that infringe unfairly upon our rights and freedoms. The Charter, therefore, acts as a restraint on government power. Prior to the Charter, there was no guarantee in Canada that rights and freedoms would notbetakenawaybylegislation.WehadtheCanadian Bill of Rights, but as a statute, it could be amended or repealedbyParliament.Inotherwords,ifagivengovernmentwasopposedtoaparticularrightorfreedom,itcould simply vote in Parliament to have it changed or removed. By enshrining these rights and freedoms in the Constitution, they cannot simply be repealed by ordinary acts of Parliament or provincial legislatures.
5Human Rights Code, RSO1990,cH.19,s2(2)[theCode].6 Ontario Human Rights Commission, Policy on Human Rights and Rental Housing, (Toronto: Ontario Human Rights Commission, 2009).Thefulldocumentisavailablehere:<http://www.ohrc.on.ca/en/policy-human-rights-and-rental-housing>.
“Every person who occupies accommodation has a right to freedom from harassment by the landlord or agent of the landlord or by an occupant of the same building because of race, ancestry, place of origin, colour, ethnic origin, citizenship,creed,sexualorientation,genderidentity,genderexpression,age,marital status, family status, disability or the receipt of public assistance.” 5
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The Constitution is the highest law in all of Canada, and any law or government action must comply with all of its parts, including the Charter. As you can imagine, this is particularly important in the right to adequate housing debate.IfaccesstoadequatehousingisrecognizedbyrightsenshrinedintheCharter, all levels of government, its actions, and laws must respect that.
SECTIoNS 7 AND 15(1) oF THE CHaRteRHousingrightsadvocateshavearguedthatsections7and15oftheCharter are opportunities to recognize access toadequatehousingasaright.Sections7and15(1)oftheCharter read as follows:
Life, liberty and security of person
7. Everyone has the right to life, liberty and security of the person and the right not to be deprived thereofexceptinaccordancewiththeprinciplesoffundamentaljustice.
Equality before and under law and equal protection and benefit of the law
15.(1)Everyindividualisequalbeforeandunderthelawandhastherighttotheequalprotectionandequal benefit of the law without discrimination and, in particular, without discrimination based on race,nationalorethnicorigin,colour,religion,sex,ageormentalorphysicaldisability.
Itisarguedthattherighttoaccessadequatehousingshouldbeprotectedthrough“securityoftheperson”unders.7andthatpovertyshouldberecognizedasagroundofdiscriminationalongsiderace,colour,sex,etc.
WHAT ARE PoSITIvE RIgHTS?7 Positive rights demand that the Canadian government act in a particular way, or do something, for individuals. Suchrightscompelthegovernmenttotakeapositiveactioninorderforindividualstoexerciseandrealizetheir rights and freedoms (as opposed to refraining from doing something). There are very few positive rights in Canada’s Charter.Oneexampleissection23,whichdemandsthatprovincialgovernmentsprovideaccesstoeducationinEnglishorFrenchinlocationswheresuchminoritylanguagecommunitiesexist,orinplaceswherethere is high demand for English or French language instruction.
Negative rights, in contrast, protect individuals from the government over-stepping its bounds and acting in particular ways. Such rights prevent the government from intervening and violating individuals’ rights and freedoms. As noted, the Charter acts as a restraint on government power, and this captures what is meant by negative rights. Negative rights differ from positive rights because the government usually respects negative rightsbydoingnothingatall.AnexampleofanegativerightfoundintheCharterissection15,whichprohibitsthe government and its laws from discriminating against people based on their particular characteristics. Section7oftheCharterisanotherexampleofanegativerightinthatitprohibitsthegovernmentanditslawsfrom interfering with individuals in ways that endanger their life, liberty, and security (unless it is done in a way thatisconsistentwiththeprinciplesoffundamentaljustice).
7ThissectiononpositiveandnegativerightsisadaptedfromTheCentreforConstitutionalRights(2013-2015),online: UniversityofAlberta:<http://ualawccsprod.srv.ualberta.ca/ccs/index.php/pr/534-positive-and-negative-rights>.
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HoW Do PoSITIvE RIgHTS RElATE To THE ACCESS To ADEquATE HouSINg DEBATE?Therecognitionofpositiverightsundersection7oftheCharter is vital in the access to adequate housing debate. Ifthelawrecognizedthataccesstoadequatehousingwasrequiredtoensureaperson’srighttolife,liberty,and security of the person, the government would have a positive obligation to ensure that access to adequate housingisavailable.Inotherwords,iflife,liberty,andsecurityofthepersonisalsoapositiveright,thenthegovernment would have to act to ensure this right is met for all individuals.
Canadiancourtshavebeenhesitanttocharacterizesection7asapositiveright.Historically,thecourtshavecharacterized “positive right” issues (i.e., demanding that the government to do something) as policy matters. Canadiancourtshavestatedthatpolicyissuesareforthegovernmentandpolicymakerstodecide—notthecourts.
Althoughsection7oftheCharter has continued to be characterized as a negative right, some cases have pushed Canadian courts to consider whether the Charter should also protect positive rights. While these cases are not always successful,andoftenverycomplex,theyrepresentkeydevelopmentsinthelawonaccesstoadequatehousing.
GosselinvQuebec(AG)(2002)8
LouiseGosselinbroughtanactionagainsttheprovinceofQuebectochallenge a social assistance plan that she thought was unfair to welfare recipientsunder30yearsold.Inthe1980s,Quebec’ssocialassistanceplanpaidwelfarerecipientsunder30lessthanhalfofwhatwaspaidtoolderrecipients.Gosselinarguedthatthisplanviolatedhersection7Charter right to security of the person. More specifically, she argued that “security” must include the right for a person to receive a particular level of support from the government to meet basic needs.9
Gosselin’slegalchallengewasunsuccessful.TheSupremeCourtofCanada(SCC)statedthatalthoughsection7doesprotectlife,liberty,andsecurityofthe person, the section does not place an obligation on governments to provide for these rights.However,ChiefJusticeBeverlyMcLachlinmadeanimportant proclamation in the Gosselincase;shesaidthatone day,section7may include positive rights, at which point governments will have positive obligations to ensure that the right to life, liberty, and security of the person are met.
LANDmARk POsITIvE RIgHTs CAsEs
8 Gosselin v Quebec (AttorneyGeneral),2002SCC84,[2002]4SCR429[Gosselin].9 InGosselin, LouiseGosselinalsoarguedherequalityrightsunders.15ofthe Charter were infringed because the social assistance plan discriminated based on age.
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ChaoullivQuebec(AG)(2005)10
Dr.Chaoulli—aprivatehealthcaredoctor—challengedaQuebeclawthatprohibited people from obtaining private health insurance for services already available in the public health care system.11 Chaoulli argued that the prohibition violated the rights to life and security of the person under both the Quebec Charter of Human Rights and Freedoms and the Canadian Charterbecauseitsubjectedpeopletothelongandinevitablewaittimesofthepublichealthsystem.Inturn,peoplecoulddiewhilewaitingonthepublic list and their security would be affected because of added stress and physical suffering.
Inafourtothreedecision,theSCCheldthatthelawsviolatedQuebecers’righttolifeandsecurityofpersonundertheQuebecCharter. Only three of thesevenjudgesalsofoundthatthelawsviolatedsection7oftheCanadianCharter.Assuch,thisrulingisbindinginQuebeconly.ThetrioofjudgesconcludedthattheQuebeclawsallowonlythe“veryrich”toobtainprivatehealth care in order to avoid delays in the public system. The comments of thethreejudgessuggestthatasimilarchangemightbepossibleintherestof Canada in a future case. This case has been very controversial, especially because many people consider Canada’s public health care system to be a defining characteristic of our nation.
Victoria (City) v Adams (2008)12
TheCityofVictoria,BritishColumbiabroughtaninjunction(i.e.,aremedyfrom the court to force people to act/refrain from doing something) againsthomelesspeoplelivinginaspacecalledCridgePark.TheinjunctionprohibitedhomelesspeoplefrommakingtemporarystructuresandsheltersintheparkbecauseitwouldviolateCitybylaws.NatalieAdams,ahomelesspersonlivinginVictoria,arguedthattheCity’sbylawsviolatedhersection7Charter rights.
Adams’legalchallengewassuccessful.Inalandmarkdecision,MadamJusticeRossstatedthattheprohibition on makeshift structures imposes on homeless people severe health and safety risks that violate the life, liberty, and security of the person. she also noted that shelter [is] a necessary precondition to security and liberty of the person. This case is instrumental in recognizing that the need for basic shelter is connected to one’slife,liberty,andsecurityofthepersonundersection7oftheCharter.
LANDmARk POsITIvE RIgHTs CAsEs
10Chaoulli v Quebec (Attorney General), 2005SCC35,[2005]1SCR791[Chaoulli].ItisimportanttoknowthatChaoulli is a caseabouttheQuebecCharter of Human Rights and Freedoms and not the Canadian Charter of Human Rights and Freedoms. TheQuebecCharter mirrors the Canadian Charter in terms of its rights.11The phonetic pronunciation of “Chaoulli” is “shy-u-lee.”12Victoria (City) v Adams, 2008BCSC1363,299DLR(4th)193.
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DEBATINg THE IssuE - ADEQuATE HOusINg AND THE CHARTER Holdaclassdebateontheissueofwhetheradequatehousingshouldbeprotectedunderss.7and15oftheCharter, and in turn, if there should be a positive obligation on the government to provide access to adequate housing. Use the fact scenario below as the basis for the debate. This can be done in small groups or by dividing the entire class in half. Use the chart below to help prepare your arguments and anticipate those of the opposing side. Prepare questions and rebuttals accordingly.
FACT SCENARIOJen,Ben,Ansa,andJanarguethattheCharter imposes a positive obligation on the government to ensure access to adequate housing (i.e., affordable, accessible, etc.). They argue that inaccessibility to adequate housing and homelessness issues have worsened in Ontario and Canada for two reasons:
(1)Thenegativechangesmadetolaws,programs,andservicesthathavelimitedfunding,socialassistance,andoverallaccesstoadequatehousing;and
(2) Both the provincial and federal governments’ failure and inaction to implement and monitor effective housing-based strategies.
The four applicants want a Canadian court to declare that these changes and failures that affect access to adequate housing and homelessness violate:
• Theirsection7Charterrighttolife,liberty,andsecurityoftheperson;and.
• Theirsection15(1)Charter equality right, because the changes and inaction have sustained issues of inequality and discrimination toward homeless and poor people in Canada.
Applicants Profiles• Jenisayoung,singlemotheronsocialassistancewholivesinprecarioushousingwithhertwochildren.
She has been on the waiting-list for subsidized housing for over two years.
• Benwasdiagnosedwithcancerandasaresultwasnolongerabletowork.Helosthisapartmentbecausehe could not pay the rent. He lives on the streets and in shelters, and has been on the waiting-list for subsi-dized housing for four years.
• Ansawasseverelydisabledinaworkaccident.Twoofhischildrenarealsodisabled;oneisinawheelchair.Heandhisfamilyofsixliveinatwo-bedroomapartmentthatisinaccessibleandunsafe.Hehasbeenonthe waiting-list for subsidized housing for four years.
• Janandhertwoyoungchildrenbecamehomelesswhenherspousediedsuddenly.Shehaslivedinseveralshelters over the years, and even on the street. She was forced to place her children in her parents’ care. Shehasfinallyobtainedhousing,butspends64%ofhersmallmonthlyincomeonrentandisindangerofbecoming homeless again.
DEBATE PRoPoSITIoNAdequatehousingshouldbeprotectedunderss.7and15oftheCharter, and in turn, there should be a positive obligation on the government to provide access to adequate housing.
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DEBATE PREPARATION
ARguMENTS IN FAvouR ARguMENTS AgAINST
A FOOT IN THE DOOR | 162 intRoduction to Real estateHousing and Human RigHts
DEBATE sTRuCTuRE One team argues in support of the proposition and one team against it.
1. Thesupportingpositionpresentstheirarguments(5-7minutes)• Giveagoodintroductionthatgetstheopposingteam’sinterestandattention• State your main points, giving evidence and reasoning for your arguments • Giveastrongconclusion
2. Theopposingpositionquestionsthesupportingposition(3-5minutes)• Askquestionsaboutthesupportingteam’sposition• Prepare questions to challenge them in advance
3. Theopposingpositionpresentstheirarguments(5-7minutes)• Giveagoodintroductionthatgetsthesupportingteam’sinterestandattention• State your main points, giving evidence and reasoning for your arguments • Questionthesupportingposition• Giveastrongconclusion
4. Thesupportingpositionquestionstheopposingposition(3-5minutes)• Askquestionsaboutthesupportingteam’sposition• Prepare questions to challenge them in advance
5. Thesupportingpositionpresentstheirrebuttal(5minutes)• Restate and strengthen your position • Identifyhowyourargumentisstrongerthantheopposingposition• Summarize your case and give a strong conclusion
6. Theopposingpositionpresentstheirrebuttal(5minutes)• Restate and strengthen your position• Identifyhowyourargumentisstrongerthanthesupportingposition• Summarize your case and give a strong conclusion
A FOOT IN THE DOOR | 163
Module 6
s T u D e N T h a N D o u T
DEBRIEF
THE tanudjaja CASE1 The fact scenario you used in your debate is based on a real Canadian case called Tanudjaja v the Attorney General (Canada).
Jen,Ben,Ansa,andJanarepseudonymsfortherealpeopleintheTanudjajacase:JenniferTanudjaja,BrianDuBourdieu,AnsarMahmood,andJaniceArsenault.Thesefourpeople,withtheCentreforEqualityRightsinAccommodation (CERA), submitted an application to have their case heard before the Ontario Superior Court. They wanted the court to declare that changes to legislation, programs, and services, plus the inaction and failure of the provincial and federal governments to implement a housing-based strategy has led to an increase in homelessness and inadequate housing. The applicants argued that these changes and failures violated their Charterrightstolife,liberty,andsecurityofthepersonunders.7andtheirequalityrightsunders.15becauseofsustained discrimination against them as homeless and poor people.
TheGovernmentsofOntarioandCanadabroughtamotiontostriketheapplicationbeforeanyevidencecouldbeheardbythecourt.ThemotiontostrikewasgrantedbytheSuperiorCourtandtheapplicationwasdismissed.Theapplicants’casewasdeemedtobeoutsideofthecourt’sjurisdiction.Thecourttooktheviewthattheissuewasapolicydecisionbestmadebyelectedgovernmentofficialsandpolicymakers,ratherthanaquestion of law.
The applicants appealed the decision to the Ontario Court of Appeal. The Court of Appeal upheld the lower court’sdecisiontonothearthecase.Themajorityjudgesemphasizedthat“Thereisnopositiveobligationraisedby the Charter that requires Canada and Ontario to provide for affordable, adequate, accessible housing…”
TheapplicantsappliedforleavetotheSupremeCourtofCanada,whichwasdeniedinJune2015.Withnofurther recourse in the courts, the TanudjajacasewillnotbeheardinadomesticcourtinCanada.Despitethis,the Tanudjajacasesparkedacriticalpublicdialogueaboutwhetheraccesstoadequatehousingshouldberecognized by the Charter.
Discussion Questions• Do you think the four applicants had a strong
case? Why or why not?
• Do you think access to adequate housing is more of a policy issue than a legal issue? Why?
• Do you think Canadian courts should hear cases when governments and policymakers fail to address pressing social policy issues? Why or why not?
• Do you think that section 7 Charter rights, especially security of the person, supports a positive obligation for access to adequate housing? What about the right to life?
• Do you think poverty and/or homelessness should be recognized as a grounds of discrimination under section 15 of the Charter?
1Tanudjaja v Attorney General (Canada), 2013ONSC1878; Tanudjaja v Canada (Attorney General), 2014ONCA852.