Hotel Poject

8/14/2019 Hotel Poject

1/29

STUDENTS NAME: GLENDY YAMILETH GALDAMEZ

ANA YANCI GUTIERREZ SUSANA MARITZA ALEMAN

TEACHERS NAME:

LIC. JEANNETTE HENRIQUEZ

PROJECT:

MOUNTAIN PARADISE HOTEL

SAN SALVADOR, APRIL 21, 2009


2/29


3/29

EVERY ROOM A

HOME


4/29

The Mountain Paradise Hotel is a new optionin the volcano area being just a few minutesfrom the town of San Ignacio. It is anexcellent location to visit many of the areasattractions. The Mountain Paradaise Hotel isa project with a strong emphasis onpersonalized services and guest privacy.Besides a wonderful environment surroundingthe Hotel and inside of it. The MountainParadise Hotel is an amazing experience thatguests will never forget.


5/29

To achieve thepreference andsatisfaction ofour guest by

exceeding their

expectation ofexcellentservice.


6/29

To exceed the expectations of our

guests by giving them more thanthey expect, through our well

trained personnel, high standardsin customer service and dedication

to every aspect of service.


7/29

To be the best Mountain Hotel

in the country, recognized forits excellent service and

familiar atmosphere.


8/29

To offer comfort andhospitality in a familiaratmosphere.

To increase the quality inthe service.

To promote ecotourism inthe area.

To exceed the expectationof our guest.


9/29

We aspire to turn into a hotel recognized internationallyoffering services of high quality and satisfying need.

to popularize the recently opened hotel, to create andmaintain loyal clients. The way to achieve this is tooffer and retain competitive rates and to personalize theservice.

To response in a permanent and exceeding of the

customers expectations.


10/29

Responsibility: To know our obligations, always giving the best of each, taking time tomake the right decisions and causing the minimum impact to our customers.

Honesty:Being honest with ourselves and with our customers by providing a fair service. Commitment: It goes beyond fulfilling an obligation, it is to bring into practice our

aptitudes and talents to achieve our goals.

Teamwork: To help OURSELVES and to rest to achieve GOALS, with pride and satisfaction. Discipline: To carry out all activities according to the established schedules and standards.


11/29

COURTESY: All customers are treated in a courteous manner at all times, in orderto make customers feel comfortable and welcome.

PROFESSIONAL: All employee breaks and personal business are conducted

out of the view of customers. Employees dealing with customers are presentedthemselves in a professional manners and dress accordingly. They are oftentrained in order to interact in a effective way with customers.

EXTRA MILE: A conscious effort is made to assist a customer in findingwhat they need and/or in solving a problem. Because in this way we solve more

problems efficiently.


12/29

CHECK - IN: From 14:00 hours

CHECK OUT: 12:00 hours There are baggage lockers available for early or late check outs.

CANCELLATION: If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

CHILDREN AND EXTRA BED: All children under 2 years stay free of charge when using existing bedding.

All children under 2 years are charged $ 20.00 per night and person for cots.

All older children or adults are charged $ 40.00 per night and person for extra beds.

Maximum capacity of extra beds/baby cost in a room is 2.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.


13/29

PETS: Pets are not allowed in the Hotel.

CREDIT CARDS ACCEPTED:

Visa, Master card , American Express, Selecta, American DreamCard,

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Unlimited access Valet Parking is $10 per night.

Smoking rooms may be available, you have to specify during the reservationprocess if you prefer a smoking room.


14/29

To offer special prices.

Constants training for

employees.

To make alliances withdifferent travel agency.


15/29

The marketing that Mountain Paradise Hotel will use for itspromotion are as follows:

FLYERS

Radio Station ( By announcement )

Brochure


16/29


17/29


18/29

A central parking area has been designed in orderto maintain visual and sonic contamination to aminimum. There are golf carts available to take youfrom the main areas to the rooms if desired.

Special parking is also available for tour buses. Thehotel consists in three categories: Master suite,Junior suite, Premiun, a restaurant with capacityfor 80 people, adult and childrens swimming pool,

jacuzzi and wet bar.

All h i d i h M H


19/29

All the rooms are equipped with My HomeIntelligent Systems, a king size bed, finewood furniture, flat screen televisions with

cable, wireless internet, international accesstelephones and a jacuzzi. The two-bedroomSuites have a total construction of 140 sqmeters (1506.94 sq feet). Besides thestandard features in all the rooms, the suitehas a private garden swimming pool with view ofthe volcano, a sitting area, 2 bathrooms master bath has jacuzzi. Each Junior Suite is70 sq meters (753.43 sq feet), an outdoor

jacuzzi facing the volcano, private garden androck embedded shower.


20/29

Some of the personalized services offeredby Mountain Paradise include breakfast

served in your room upon request and freescheduled transportation to San Ignacio. Therestaurants are 690 sq meters (7427 sqfeet) and have been designed in a way that

you will have an uninterrupted view of thevolcano from anywhere in the building. Withhigh arches and ceilings and no doors, youwill be able to enjoy first class meals in a

totally natural atmosphere.


21/29

Amayo,La palma,from San Ignacio

downtown 7 kms,Road to AngelVolcano, from San

Ignacio river 200mtrs west.


22/29

MASTER SUITE, JUNIOR SUITE,AND PREMIUN SUITE.

RESTAURANTS ALL OUR VARIETY OF NATIONAL AND

INTERNATIONAL FOODS.

BARS AND WET BAR

ALL OUR NATIONAL AND INTERNATIONALLIQUOR COMBINATIONS

DISCO AND NIGHT FAMILY SHOWS

INTERNATIONAL AND NATIONALARTISTS

BOUTIQUES

SPA

MINI GYM

RAPPEL

HORSE BACK RIDING

TOURS OUTSIDE THE HOTEL

MINI ZOO

PARKING


23/29

JANUARY:National tourist$50.00 per personChildren under 7 years old dont pay entrance( All inclusive)International tourist$150.00 per person( All inclusive) Include transpotation

MARCH:

National tourist3 people per $189.00

( All inclusive)International tourist$165.00 per person( All inclusive) Include transpotation

FEBRUARY:

National tourist2 people per $99.00Children pay 50%( All inclusive)

International tourist$150.00 per person( All inclusive) Include transpotation

APRIL

National tourist

$69.00 per person( All inclusive)International tourist$169.00 per person( All inclusive) Include transpotation


24/29

MAY:National tourist$89.00 per person( All inclusive)International tourist

$189.00 per person( All inclusive) Include transpotation

JUNE:National tourist$49.00 Per person( All inclusive)International tourist

$225.00 Per person( All inclusive) Include transpotation

JULY:

National tourist$77.00 Per person

( All inclusive)International tourist$220.00 Per person( All inclusive) Include transpotation

AUGUST:

National tourist

$180.00 2 adults 1 child( All inclusive)International tourist$220.00 Per person( All inclusive) Include transpotation

SEPTEMBER:

National tourist$57.00 per person child pay the half.( All inclusive)International tourist


OCTOBER:

National tourist$69.00 Per person( All inclusive)International tourist



25/29

NOVEMBER:

National tourist$62.00 Per person( All inclusive)International tourist$189.00 Per person( All inclusive) Includetranspotation

DECEMBER:

National tourist$69.00 Per person( All inclusive)International tourist$199.00 Per person( All inclusive)Include transpotation


26/29


27/29

PRODUCT DESCRIPTION AMOUNT UNIT PRICE Total

FLYERS

Measure: 5 x 10.

Material: couch paper 100Brilliant 2

Full color printed.

24,000 $ O.10 $ 2,400.00

BROCHURE

Measure: 17x11

Material: couch c 200

Two faced full color printed

sides, front and back part.

Folded in 4 parts.

12800 $ 0.25 $3,200.00

Flyers distribution in the

newspaper DIARIO DE HOY. 12,000 $ 0.06 $720.00

Hired personnel to distribute

the brochures and flyers. 5 PEOPLE $ 15.00 each day $900.00

BANNERS

6 $ 800.00 $ 4,800.00

RADIO STATION (spot of 30

sencods in YXY,COOL,LA

CHEVERE,) 7 spot per day in

each one. On Friday Saturday

and Sunday.

1008.00 $ 5040.00(PACKAGE) $ 5040.00

TOTAL $ 17,060.00


28/29


29/29

RESOURCES JAN

2009

FEB

2009

MAR

2009

APR

2009

MAY

2009

JUN

2009

JUL

2009

AUG

2009

SEP

2009

OCT

2009

NOV

2009

DIC

2009

1.FLYERS

CAMPAIGN:

To distribute flyers inthe newspaper El Diario

de Hoy on Wednesday

and Friday 375 per day

(4 months)

2. To distribute flyers in

banks,mall, universities on

Saturday and sunday 375

per day (4 month)

X

X

X

X

X

X X

X

BROCHURES CAMPAIGN:To distribute Brochures in

travel agency,

airports,mall, on

Saturday and sunday

400 per day (4 month)

X X X X

BANNERS

To distribute them in

Comalapa Road, Troncaldel norte Road,Boulevard

del Ejercito, Juan Pablo

II street, Chalatenango

and Amayo.

X X X X

RADIO STATIONS

To announce it in the

diffreent radio station 21

spot per day(4 month)

X X X X

Documents

Hotel Poject