Hotel GM Program

Hotel GM Program

Hospitality SpecialistHotel Development & Management

www.hospitalityspecialist.co.uk

Moving forward

CONVERTCAPTURE CONNECT



Prepare for the future

CCC

Capture more revenue and exposure whilst engaging with your team

CAPTURE



C

CONVERT

Driving inquiries to revenue and converting staff into advocates of your brand



C

CONNECT

Connect with your team, guests and suppliers



C

GM Program

• Delivered in the work place.

• Flexible training programmes.

• Combine practical and theoretical skills.

• Can be tailored to individual businesses.

• Keep Hotel Managers at the top of their game.

• Consultancy in future projects.



Content

Independent hotel evaluation with in-depth report.

Structured two day one to one with each hotel GM on a rolling basis

Service delivery and team dynamics

Interim GM as required Budgets & forecasting

Health & Safety

GM responsibilities Communications

Accidents & incidents

Complaints

Business development Efficiencies

Employee relations



Benefits

• More informed senior management team.

• Streamlined business.

• Cohesive team.

• Boost confidence and reputation.

• Increase in revenue.

• Preparation for future expansion.



CONVERTCAPTURE CONNECT


Prepare for the future

CCCwww.hospitalityspecialist.co.uk




Documents

Hotel GM Program