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Advancing Productivity, Innovation,
and Competitive Success
Hot Trends to Fire Up Your
Production and Inventory
Management
Jim Malone
President
APICS-CIND
Central Indiana Chapter
www.apics.org
Advancing Productivity, Innovation,
and Competitive Success
Since 1957, individuals and companies have relied on APICS for its
superior training, internationally recognized certifications,
comprehensive resources, and worldwide network
of accomplished industry professionals.
The global leader and premier source of the body of
knowledge in operations management, including
production, inventory, supply chain, materials
management, purchasing, and logistics.
Advancing Productivity, Innovation,
and Competitive Success
APICS-CIND
Central Indiana Chapter
Chapter Background
Advancing Productivity, Innovation, and Competitive
Success
CentralIndiana
CIND geography covers much of
Central Indiana.
Viewed as One of the Top Chapters
in North America
A Platinum Award Winning
Chapter (consistent performance)
~ 450 Professional Members
Regular Chapter Meetings
Monthly Dinner Meetings
Plant Tours
Seminars
A Strong Instructor Base
APICS: Central Indiana Chapter
Advancing Productivity, Innovation, and Competitive
Success
APICS Chapters in Indiana
4 Chapters serve Indiana
Michiana
Fort Wayne
Central Indiana
Ohio Valley
Michiana
Fort Wayne
Central Indiana
Ohio Valley
Advancing Productivity, Innovation, and Competitive
Success
APICS Districts
APICS' more than 250 local chapters are divided into 9 geographic districts that span North America.
Advancing Productivity, Innovation, and Competitive
Success
Outside North America, APICS is represented by two types of orgaOutside North America, APICS is represented by two types of orgaOutside North America, APICS is represented by two types of orgaOutside North America, APICS is represented by two types of organizations:nizations:nizations:nizations:International Associates (IA):International Associates (IA):International Associates (IA):International Associates (IA): International Associates are non-profit membership organizations, who provide APICS certification exams and related products, and membership services such as local meetings, networking opportunities, and conferences in every region of the globe.Authorized Education Providers (AEP): Authorized Education Providers (AEP): Authorized Education Providers (AEP): Authorized Education Providers (AEP): Authorized Educational Providers teach APICS courses and provide consulting based on the APICS body of knowledge in every region of the world.
Currently there are over 90 APICS International Associates
Advancing Productivity, Innovation, and Competitive
Success
Membership in APICS-CIND
The real value in APICS-CIND membership is the fact that you are connected to a community of . . .
. . .nearly 40,000
professionals worldwideworldwideworldwideworldwide....
Advancing Productivity, Innovation, and Competitive
Success
Setting the record straight:
Manufacturing & Logistics Report Card
Conexus of Indiana Report
Conexus releases an annual Manufacturing & Logistics Report Card, assessing our strengths and weaknesses
The 2009 Report Card shows solid performance
Manufacturing and logistics are major components of Indianas economy
Our global position is strong foreign investment & exports
Pro-growth business climate
Human capital is our biggest
barrier to success
Advancing Productivity, Innovation, and Competitive
Success
APICS CIND was founded in the 1960s and is committed to the development of Indianas workforce by helping
build the knowledge and skills in operations management, including production, inventory, supply chain, materials management, purchasing, and logistics.
APICS-CIND offers localized services including:
Professional Development Meetings Educational programs Certification review courses Career placement opportunities Plant Tours & Seminars
APICS CIND supports 4 College Student Chapters
Advancing Productivity, Innovation, and Competitive
Success
The Indiana Alliance of Professional Societies, IAPS, is an alliance of local Indiana
Chapters of national organizations recognized for being the authorities in their
respective fields and providers of Professional Bodies of Knowledge. These
professional organizations share a core foundation and vision in building knowledge
and skills, advancing learning and knowledge exchange opportunities, to improve
business and help their members and organizations successfully compete and build a
stronger local and global economy.
As a member of the Indiana Alliance of Professional Societies, (IAPS), participating
professional associations recognize the advantages of co-venturing with complimentary
professional associations with the purpose of sharing resources and ideas in order to
broaden their scopes within operations, logistics, and supply chain management.
APICS-CINDA Founding Member of the I.A.P.S.
Advancing Productivity, Innovation,
and Competitive Success
INVENTORY AND PRODUCTION
MANAGEMENT
SUPPLY CHAIN 101
Advancing Productivity, Innovation,
and Competitive Success
The Supply Chain can and will
destroy your Career and maybe
your Company
SUPPLY CHAIN STORIES
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Story
In the mid-1990s, the Swedish car manufacturer
Volvo found itself with excessive stocks of green
cars. To move them along, the sales and marketing
departments began offering attractive special deals, so
green cars started to sell. But nobody had told the
manufacturing department about the promotions. It
noted the increase in sales, read it as a sign that
consumers had started to like green, and ramped up
production.
Source: Chain reaction, The Economist, Jan 31, 2002
On Internal communication and collaboration
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Story
US auto man.Suppliers
Suppliers Toyota
Toyota helped us dramatically improve our
production system. We started by making one
component, and as we improved, [Toyota]
rewarded us with orders for more components.
Toyota is our best customer.
-Senior executive, supplier to Ford, GM, Chrysler,
and Toyota, July 2001**
The Big Three [US automakers] set annual cost-
reduction targets [for the parts they purchase]. To
realize those targets, theyll do anything. [Theyve
unleashed] a reign of terror, and it gets worse
every year. You cant trust anyone [in those
companies]
-Director, interior systems supplier to Ford, GM,
and Chrysler, October 1999*
* And ** Source: Building Deep Supplier Relationships, HBR,
December 2004
Arms Length
Partnership
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Management at
Work
The Opportunity $13.5 m in Inventory
4 Inventory turns per year
Stock Outs of FGI
Location Inventory accuracy of 56%
Global Inventory accuracy of 89%
$75 K in obsolete inventory each year
The Results $6.18 m in Inventory
7 Inventory turns per year
100 % Order fulfillment
Location Inventory accuracy of 98.6%
Global Inventory accuracy of 99.39%
$20 K in obsolete inventory each year
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Management at
Work
Inventory Accuracy
Benchmarking TachTime
Establish Kanban for all inventory (min/max)
100% Shipping attainment
Advancing Productivity, Innovation, and Competitive
Success
Evolution of Operations and
Supply Chain Management
Supply chain management management of the flow of information, products, and services
across a network of customers, enterprises, and supply chain partners
Advancing Productivity, Innovation, and Competitive
Success
Evolution of Operations and
Supply Chain Management
Advancing Productivity, Innovation, and Competitive
Success
Key Performance Indicators
Metrics used to measure supply chain performance Inventory turnover
Total value (at cost) of inventory
Days of supply
Fill rate: fraction of orders filled by a distribution center within a specific time period
inventory of valueaggregate Average
sold goods ofCost turnsInventory =
= ) item e(unit valu) itemfor inventory (averageinventory of valueaggregate Average ii
days) sold)/(365 goods of(Cost
inventory of valueaggregate Average supply of Days =
Advancing Productivity, Innovation, and Competitive
Success
Positioning the Supply Chain
Cost
Speed
Quality
Flexibility
Advancing Productivity, Innovation, and Competitive
Success
Positioning the Supply Chain:
Cost Waste elimination
relentlessly pursuing the removal of all waste
Examination of cost structure looking at the entire cost
structure for reduction potential
Lean production providing low costs
through disciplined operations
Advancing Productivity, Innovation, and Competitive
Success
Positioning the Supply Chain:
Speed Fast moves, Fast adaptations,
Fight linkages
Internet conditioned customers to
expect immediate responses
Service organizations always competed on speed
Manufacturers time-based competition: build-
to-order production and efficient supply chains
Advancing Productivity, Innovation, and Competitive
Success
Positioning the Supply Chain :
Quality Minimizing defect rates
Conforming to design specifications
Please the customer
Six Sigma, ISO, TS, QMS
Advancing Productivity, Innovation, and Competitive
Success
Positioning the Supply Chain:
Flexibility
Ability to adjust to changes in product mix, production volume, or design
Disasters Natural Man Made
Political/Labor Unrest
Economic
Advancing Productivity, Innovation, and Competitive
Success
TLS
LEAN
SIX SIGMA
THEORY
OF
CONSTRAINTS
Advancing Productivity, Innovation, and Competitive
Success
Strategy Provides direction for achieving a mission
Five Steps for Strategy Formulation Defining a primary task
What is the Organization in the business of doing? What is the Organization not in the business of doing (Outsourcing)?
Assessing core competencies What does the Organization do better than anyone else?
Determining order winners and order qualifiers What qualifies an item to be considered for purchase? What wins the order?
Positioning the Organization How will the firm compete?
Deploying the strategy
Strategy and Operations Of the
Supply Chain
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Improvement
ToolsTheory of Constraints is based on the premise that the rate of goal
achievement is limited by at least one constraining process. Only by increasing flow through the constraint can overall throughput beincreased. Assuming the goal of the organization has been articulated the steps are:
Identify the constraint Decide how to exploit the constraint Subordinate all other processes to the above decision Elevate the constraint If, as a result of these steps, the constraint has moved, return to Step 1 and
repeat the process. Don't let inertia become the constraint.
The end goal for Supply Chains using this tool is to move from using a forecast model in determining inventory and manufacturing levels to a replenishment to consumption model
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Improvement
Tools
Lean manufacturing or lean production, often simply, "Lean," is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to bewasteful and should be eliminated. Working from the perspective of the customer who consumes a product or service, "value" is defined as any action or process that a customer would be willing to pay for. There are 7 areas of waste:
Transport (moving products that is not actually required to perform the processing)
Inventory (all components, work in process and finished product not being processed)
Motion (people or equipment moving or walking more than is required to perform the processing)
Waiting (waiting for the next production step)
Overproduction (production ahead of demand)
Over Processing (resulting from poor tool or product design creating activity)
Defects
Advancing Productivity, Innovation, and Competitive
Success
Supply Chain Improvement
Tools
Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods. Continuous efforts to achieve stable and predictable process results
Manufacturing and business processes have characteristics that can be measured, analyzed, improved and controlled
Achieving sustained quality improvement requires commitment from the entire
organization, particularly from top-level management
A clear focus on achieving measurable and quantifiable financial returns
An increased emphasis on strong and passionate management leadership
Special infrastructure of "Champions," "Master Black Belts," "Black Belts," "Green Belts",
Advancing Productivity, Innovation,
and Competitive Success
Thank You
APICS-CIND
Central Indiana Chapter
www.apics-cind.org