Hot Topics Liz Thomas

Wednesday 17th August 2011

Workforce Planning Process for 2011-2016 within the LDAs

Workforce Assurance Process and Patient Safety Data Quality and new measures going forward with NHS

IC / Woven ESR and TCS and the impact on the ESR DW eWIN updates and exciting new developments Maximising opportunities in this network Health Visitors

Regional modelling

Trust input

Information will be released in due course

Workforce AssurancePatient Safety

Process template circulated for comment Plans assured at provider / trust level Operational assurance and patient safety systems Medical Director and Director of Nursing sign off Chief Executive Sign Off Multiple level assurance Developing on-line tool and trigger metrics Building on good practice from across the region and

NHS England

Quality and Safety

Dashboard(BH)

Workforce and Patient Safety Assurance Process

Performance

Dashboards(ET)

Quality Observator

y Dashboards

for Acute Providers

West Midlands

Workforce Assurance Tool and Triggers

FIMS Financial

Performance and

Annual Accounts

ESR Data WarehouseCorporate and QIPP

Dashboards (MB)

Benchmarking

KnowledgeCase-studiesExperience

NHS Business Plans

FinanceActivity

WorkforceIntegrated

Plans

Northwest Integrated Single Assessment and Assurance

Process

Level 1 Level 2

Level 3

Level 4

LearningExperience

DataInformation

AssuranceKnowledgeIntervention

Liz Thomas, Senior Workforce Analyst

liz.thomas@northwest.nhs.uk

WOVEN Data Reports: North West Priority Areas

The latest version of the Data Quality Bulletin (July 2011) is now available on eWIN

You can download it from eWIN if you are a registered user here http://www.ewin.northwest.nhs.uk/knowledge/resource/383

If you are not a member, drop an email to mike.burgess@northwest.nhs.uk and we can email you one.

Please remember your trust data quality scores are on the QIPP dashboards.

• In the new WOVEN report pilot, the North West has dropped to third place

SOURCE: NHS IC WOVEN Pilot Data Quality ReportTIME FRAME: As at 31st July 2011

MEASURE: Data Quality Rank

SHA RankSouth West StHA 1North East StHA 2North West StHA 3Yorkshire & The Humber StHA 4South Central StHA 5West Midlands StHA 6South East Coast StHA 7London StHA 8East Midlands StHA 9East Of England StHA 10Wales/Cymru (N.L.I.A.H.) 11Special Health Authority 12

LeaversDue to the business imperative of TCS & the high error count in the NW Equality & DiversityCumulatively there is a high error count of these fields being left blank

Nursing and MidwiferyCumulatively there is a high error count & a concern that these priority staff groups have incorrect banding (lower than Band 5)

Medical & Dental StaffNorth West value for these items are ranked 9 to 11 (out of 12)

Area of Work With the business imperative of TCS, dealing with ad-hoc requests requiring this categorisation and due to the high error count  

• North West national ranking of priority areas

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Active Employees

7.1 Ethnic Origin is blank 1 507 184,035 0.275

16.1 Religious Belief is blank 4 6893 23,451 29.393

19.1 Sexual Orientation is blank 4 6888 23,451 29.372

31.1 Disability is blank 3 8460 23,451 36.075

Assignments

2.1 Area of Work is blank 9 4536 187,061 2.425

9.1 Staff Group is Nursing & Midwifery staff but grade is lower than AfC band 5 6 209 61,459 0.34

9.2 Qualified Nursing & Midwifery Occupation Code but grade is lower than AfC band 5 8 72 60,402 0.119

9.3 Staff Group not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 11 254 171,339 0.148

9.4 Occ. code not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 10 256 171,083 0.15

9.5 Staff Group Medical & Dental but Grade code doesn't start K, L, M, Y or Z 10 8 15,722 0.051

9.6 Occ. code Medical & Dental but Grade code doesn't start K, L, M, Y or Z 10 6 21,080 0.028

Ex-Employees

30.1 Destination on Leaving is blank 7 3952 9,454 41.802

38.1 Reason for Leaving is blank 1 0 9,454 0

• Data quality project plan in place to improve North West rank

• Trust feedback has been sought to identify issues effecting data quality e.g. TCS, capacity• Data quality steering group to help trusts lead the data quality improvement agenda

eWIN WebEx on data quality ESR Workforce Management SIG Workforce Planners meetings

Please contact liz.thomas@northwest.nhs.uk 0161 625 7793

Transforming Community Services: ESR and eWIN

Delays experienced in delivering the monthly data refresh in eWin

This is due to…

•Impact of TCS on workforce metrics e.g. Turnover, Sickness Absence•Requirements for rigorous checking of data due to TCS restructures•Capacity issues within the data warehouse, resulting in slower report processing times.

NHS NW Swap Shop Live, Haydock – 15th SeptCentre for Workforce Intelligence Conference, Leeds – 12th OctHIECs Conference, Wigan – 13th – 14th OctWorkforce Modernisation Hub Event, Reebok – 19th OctNHS Employers Conference, Liverpool – 15th -16th Nov

eWin Forum – useful platform for discussion and sharing of information.

Pilots with Yorkshire and Humber and East of England trusts

Interest from NHS South Central

Development steering group to focus and aid the development of new tools e.g.Pay-bill AnalyserAge-profilerse-Workforce Planninge-Workforce Assurance and Patient Safety

Health VisitingUpdate: