Hosted Unified Communications?

Hosted UCSean Rivers

2/1/2011

• Nationwide Competitive Phone Company (CLEC)

• Since 1999

• 5th largest phone company in America (by phone number inventory)

• Own and operates facility based network

• Developer of SaaS phone service Phonebooth

• SIP trunking offerings since 2006

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#1fastest growing privately held company in North Carolina   

#16

fastest growing privately held telecom company in the Country

#1fastest growing privately held company in the Country

• SaaS phone system for businesses

• Designed for frictionless ordering

• Simple setup and online management

• Voicemials transcribed to text and sent to any email program

• $20 per user for everything (unlimited calling and all features)

• Free ability to try the service with not time limit

What is Phonebooth?

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Can you name some?

Hosted Unified Communications

4 Confidential

• Intra-office Communications

• Internet

• Voice

• Office-to-office Connectivity

• Voicemail

• SMS

• Twitter

• LinkedIn

• Facebook

• Whatever is next… (Calendar, Availability?)

Types of Communications

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• Voice and data Intra-office (Cisco & 3Com)• Data and Office-to-office was an early inevitability (VPN)• Voice was soon to follow and is still unifying (VoIP)• Quite a bit of voicemail to email exsists

What has already been unified?

6 Confidential

• Is it a noun?

• Probably more of a verb

• Need to deliver a unifying experience to user

• One place

What is Unification?

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• Everything else– Voicemail (already happening)– SMS (starting)– Twitter– LinkedIn– Facebook

What needs unified?

8 Confidential

• Wherever the User is:– Line-of-business app– CRM– IM– Browser? (Chrome Apps)

Where?

9 Confidential

Thank You…

Sean RiversDirector of Product Technology

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