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STORING OF PERISHABLE FOOD INGREDIENTS AT YUFETO CATERING BANDUNG
FINAL PAPER
Submitted as a partial fulfillment on the requirement for getting
The Diploma III Degree Program
Prepared By:
JONATHAN MELVIN KENNEDY Registration Number: 201319344
HOSPITALITY FOOD PRODUCTION MANAGEMENT
BANDUNG INSTITUTE OF TOURISM
2016
Bandung. ………………… 2016
Supervisor II
Dra. Retno Budi Wahyuni, MM, CHE.
NIP.19620730.198803.2.001
Bandung. ………………… 2016
Supervisor I
Irma Citra Resmi, S.ST.Par.,MM
NIP. 19811110.201101.2.007
Bandung. ………………… 2016
Approved by:
Head of Academic Administration and Student Council
Drs. Alexander M. Reyaan, MM NIP. 19630915.198603.1.001
Moch. Nurrochman, S.Sos, M.Pd NIP. 19630302.199503.1.001
Bandung. ………………… 2016
Legalized by:
DIRECTOR OF BANDUNG INSTITUTE OF TOURISM
Dr. Anang Sutono, CHE. NIP. 19650911.199203.1.001
SURAT PERNYATAAN Yang bertandatangan dibawah ini, saya : Nama : JONATHAN MELVIN KENNEDY Tempat/ Tanggal Lahir : BANDUNG, 5 DESEMBER 1991 NIM : 201319344 Jurusan : HOSPITALITI Program Studi : MANAJEMEN TATA BOGA
Dengan ini saya menyatakan bahwa :
1. Tugas Akhir / Proyek Akhir yang saya buat ini merupakan hasil karya dan hasil penelitian saya sendiri.
2. Tugas Akhir / Proyek Akhir ini murni gagasan, rumusan, dan penelitian saya sendiri, tanpa bantuan pihak lain kecuali arahan dari Tim Pembimbing.
3. Dalam tugas akhir / proyek akhir ini tidak terdapat karya atau pendapat yang telah ditulis atau dipublikasikan oleh orang lain, kecuali secara tertulis dengan jelas dicantumkan sebagai acuan dalam naskah dengan disebutkan nama pengarang dan dicantumkan dalam daftar pustaka.
4. Surat pernyataan ini saya buat dengan sesungguhnya dan apabila di kemudian hari terdapat penyimpangan dan ketidakbenaran dalam pernyataan ini, maka saya bersedia menerima sanksi akademik berupa pencabutan gelar yang telah diperoleh karena karya tulis ini, dan sanksi lainnya sesuai dengan norma yang berlaku di perguruan tinggi ini serta peraturan-peraturan terkait lainnya.
5. Demikian surat pernyataan ini saya buat dengan sebenar-benarnya untuk dapat dipergunakan sebagaimana mestinya.
Bandung, 27 Juni 2016
Yang membuat pernyataan,
JONATHAN M. KENNEDY NIM. 201319344
FOREWORDS
Give thank and full dedication with a grateful heart and praised to Jesus
Christ, for His mercy and blessing so that the author is able to finish the final paper
entitled, “STORING OF PERISHABLE FOOD INGREDIENTS AT YUFETO
CATERING BANDUNG”.
This Final Paper is submitted as a partial fulfillmenton the requirement for
getting The Diploma III Degree Program in Bandung Institute of Tourism.
During the writing of this final paper, the author feels a lot of support and
assistances from various parties, therefore, he wishes to give thanks to:
1. Dr. Anang Sutono, MM. Par., CHE.as aDirector of Sekolah Tinggi Pariwisata
Bandung.
2. Drs. Alexander Reyaan, MM. as a Head of Academic Administration and
Student Council of Sekolah Tinggi Pariwisata Bandung.
3. Mrs.NiGusti Made Kerti Utami.BA. MM. Par., CHE. as aHead of Hospitality
Program of Sekolah Tinggi Pariwisata Bandung.
4. Mr. Moch.Nurrochman, S.Sos. MPd.asHead of Food Production Study
Program of Sekolah Tinggi Pariwisata Bandung.
5. Mrs. Irma Citra Resmi, S.ST.Par.,MM. as Supervisor I that with kindness
patiently guided the authorduring the writing of this final paper.
6. Dra. Retno Budi Wahyuni, MM, CHE. as Supervisor II that with kindness
patiently guided the authorduring the writing of this final paper.
7. Ibu Wati Adjias the owner of Yufeto CateringBandung, Kak Chika, Pak.
Dhani Ramdhani, Mas Kiki and all staff that contributed and help the author
during the writing of this final paper.
8. Lecturerand facultiesof Food Production Study Programfor guidance, wisdom
and knowledge during the author was educated at Sekolah Tinggi Pariwisata
Bandung.
9. The Author’s family. Dad, Mom, Koko, Nana and Joel that always give a big
support for everything.
10. Bandung family, Ama, Uncles and Aunties, Cousins, Nephews and Nieces
that always cheer the author ups especially for your hospitality and thank you
to always end up the foods the author made.
11. Fellow classmate of MTB B 2013 for all memories, ups and downs, and
togetherness for these three years.
12. D.A.T.E Tanjung Duren 8 and D.A.T.E Greenville 8 for all prayers and
spiritual support during the author leaving to Bandung for taking a study till
finally finished this final paper.
13. Evelien Grishella as the author’s everlasting cousin, best friend and partner in
crime.
14. Erlangga Triputra for his knowledge sharing and food experience.
15. Reggy Keave, Hans Adriel, Liliani Dewi and Tania Fani for time to share
many stories, moments and that useful printer during the writing of this final
paper.
16. drg. Eric, drg. Keshia and dr. Silmy Arrofi for your health assistances and
being good friends due the writing of this paper
17. Chef To Go Indonesia Crew, Timo and Laurent.
18. Bella, Kania, Anggreni, Gloriana and Dita for daily support and spirits.
19. Ajinomoto, Carl Schmidt Sohn, Zebra Stainless, Wüsthof and Oxone as the
author’s official sponsor till the author finished his three years education.
20. And another parties that cannot be mentioned one-by-one.
The author realizes the shortcomings in the writing of this final paper,
therefore the author apologizes for every shortcoming, mistaken of name or title
writing, during the writing of this final paper.
Bandung. June 27, 2016
Author
TABLE OF CONTENT
Page
FOREWORDS ............................................................................................. i
TABLE OF CONTENT ............................................................................... iv
LIST OF TABLE ......................................................................................... vii
LIST OF PICTURES ................................................................................... viii
LIST OF APPENDICES ............................................................................. ix
CHAPTER I INTRODUCTION
A. Research Background ............................................................... 1
B. Problem Identification .............................................................. 8
C. Research Purposes .................................................................... 8
D. Research Methodology & Data Collecting Techniques ............ 9
E. Location and Research Period .................................................. 14
CHAPTER II YUFETO CATERING OVERVIEW
A. A Brief History of Yufeto Catering Bandung ........................... 15
B. Location and Facilities of Yufeto Catering Bandung ............... 16
C. Organizational Structure of Yufeto Catering Bandung ............ 18
D. Overview of FIFO System Applied in The Storing of Perishable
Food Ingredients at Yufeto Catering Bandung ......................... 23
E. Overview of The Perishable Food Arrangement Space at Yufeto
Catering .................................................................................... 28
F. Overview of The Separation of Ready-To-Eat Food and Raw
Products In The Storing of Perishable Food Ingredients at Yufeto
Catering ..................................................................................... 31
G. Overview of The Prepositioning of Classified Raw Food
Products Storage at Yufeto Catering Bandung ......................... 33
CHAPTER III PROBLEM ANALYSIS
A. Analysis of FIFO System Applied at Yufeto Catering Bandung 36
B. Analysis of The Perishable Food Arrangement Space at Yufeto
Catering Bandung ..................................................................... 39
C. Analysis of The Separation of Ready-To-Eat Food and Raw
Products In The Storing of Perishable Food Ingredients at Yufeto
Catering Bandung ..................................................................... 42
D. Analysis of The Prepositioning of Classified Raw Food Products
Storage In The Storing of Perishable Food Ingredients at Yufeto
Catering Bandung ..................................................................... 43
CHAPTER IV CONCLUSIONS AND SUGGESTIONS
A. Conclusions ............................................................................... 47
B. Suggestions ............................................................................... 49
BIBLIOGRAPHY ........................................................................................ 51
APPENDIX ................................................................................................... 53
PERSONAL DATA ..................................................................................... 60
LIST OF TABLE
Table Page
1. Amount of Spoiled Perishable Food Ingredients at Yufeto Catering
Bandung January – May 2016 ............................................................ 6
2. Position and Number of Employees at Yufeto Catering Bandung ..... 19
3. Cook’s Educational Background of Yufeto Catering Bandung ......... 22
4. FIFO System Application In The Storing of Perishable Food Ingredients at
Yufeto Catering Bandung ................................................................... 26
5. The Perishable Food Ingredients Arrangement Space at Yufeto Catering
Bandung .............................................................................................. 30
6. The Separation Between Ready-To-Eat Food and Raw Products In The
Storing of Perishable Food Ingredients at Yufeto Catering Bandung 32
7. The Preposition of Classified Raw Products Storage at Yufeto Catering
Bandung .............................................................................................. 34
LIST OF PICTURE
Figure Page
1. OrganizationalChartofYufetoCateringBandung...................................
..............................................................................................................19
LIST OF APPENDICES
Appendix Page
1. ReferenceLetter.......................................................................................
..............................................................................................................51
2. KitchenHeadInterviewGuidelines..........................................................
..............................................................................................................52
3. QuestionnaireExamples...........................................................................
..............................................................................................................53
4. PicturesofStoringAreaatYufetoCateringBandung..............................
..............................................................................................................55
CHAPTER I
INTRODUCTION
A. Research Background
Food and beverage is the most important human needs to support the life
sustainability. Food is a basic and primary need of a human being. Thus the food
cannot be separated from human life. Consuming the food has become the lifestyle
of today's society.
Along with the current development, the human limitations in managing food into
ready-to-eat food due to time constraints, the bustle of human activity, and the
ability to process meals has caused the culinary business is increasing such as
hotel, restaurant, and catering to meet human needs for food that never runs out.
Catering is one of the businesses that provide food. David Foskett and Victor
Ceserani (2007:16) said, “Catering are becoming more focused on developing
attractive food and beverage facilities”. From the citation above mentioning that
the catering is a place where food and drinks are developed into other attractive
forms that attract people to consume it.
One of the most important components in a catering is the kitchen. Hari
Minantyo (2011: 3) says “Dapur adalah bagian ruangan dimana makanan
diterima, disimpan, disiapkan dan disajikan diatas piring”. The kitchen is a
particular room where food and other food items are received, stored, prepared,
and plated of service. The quote above states that the kitchen is the main part in a
food production service. The kitchen is a place where the process of receiving,
storing, preparation and finally served.
According to Eugene Pauli (1979:7),“Food is very perishable and because
of its delicacy it is susceptible and it needs to be handled, packed, and stored with
care.” From the quote above, there are three important parts in food processing i.e.
the processing, packaging, and food storage.
In order to get a good meal, one thing that required is the procedure for the
food storage. Paul R. Dittmer (2003: 146) wrote thatthe standard established for
storing food should consist of five concerns: facilities and equipment condition,
foods arrangement, facilities locations, storage areas security, and stored foods
dating and pricing label. This quote explains that the storage of food ingredient
requires five principles i.e. the conditions of food ingredients store, arrangement of
perishable food ingredients that includes FIFO system, pre-positioning of food
storage, food storing security, and date labeling on food ingredients in the storage.
The author found the absence of those principles at Yufeto Catering Bandung as
the result the number of spoilage perishable products.
In general, the basic food ingredient is classified into two, perishable and
groceries food ingredients. Groceries is food that has a durability and long periods
of use as dictated by Wiley (2009: 231),“Non-perishable are those food item that
have a longer shelf life”. While perishable food ingredient is fresh food and has a
short period of storing, “Perishables are those item typically fresh foods that have
a comparatively short useful life after they have been received”.
Storage of perishable and groceries food ingredients are different.
Groceries are generally stored in dry storage where the storage of dried foods that
are not potentially as risky food. It is the same as that written by David McSwane,
et.al. (2001: 128) that dry storage is typically used to store less perishable items
and foods that are not potentially hazardous foods. While perishable food
ingredients generally stored in the cold storage as a place to store perishable food
ingredients as dictated by David McSwane et.al.(2001: 139) “Most harmful
microorganisms start to grow at temperatures above five degrees Celsius”.
Therefore, it only makes sense to store potentially hazardous and perishable foods
in cold storage at five degrees Celsius or below.
According to David McSwane, Nancy Rue and Richard Linton (2001:
130):
“Some important procedures for cold storage of perishable are listed below: 1. Rotate refrigerated and frozen foods on a first in, first out (FIFO) basis. Store
foods in covered containers that are properly labeled and dated. 2. Store foods in refrigerated and freezer storage areas at least six inches off the
floor. Space products to allow the cold air to circulate around them. 3. Store raw products under cooked or ready-to-eat foods to prevent cross
contamination. 4. When storing raw animal foods always store poultry on the bottom shelf,
ground beef and pork on the middle shelf, and fish, eggs, and other red meat products on the top shelf”.
The citation stated about the importance of perishable food ingredientsstorage to
use the FIFO (first in first out) system and include a date labeling on every item in
the store and procedures of perishable food ingredients storage and the proper
handling over the perishable food storing arrangement
According to the first observations that the author has done at Yufeto
Catering Bandung, the author found spoilage of perishable product related to the
procedures of perishable food storing system. Compare to a theory stated by
Berger and Parenteau (2010:34) that, “Foods should be rotated using the first in
first out system (FIFO) system. FIFO means the first product that you put in
storage should be the first product you take out. This way you assure the oldest
items are used first and the newest items are used last.” It has not been the FIFO
systems implemented at Yufeto Catering Bandung. Besides that, the author also
found the absence of date labeling that should be applied on food ingredients at
Yufeto Catering Bandung as a second presumption that caused a number of
perishable spoilage. According to the theories discussed, food ingredients which
do not have a date labeling system will affect the system of food ingredients
storing process. Stated by Dittmer (2003:130), “It is desirable to date items as they
are put away on shleves, so that the store room clerk can be certain of the age of
all items and make provision for their used infrequently”.
Following the previous citation above that stated by David McSwane et.al.
(2001:130) “Store foods in refrigerated and freezer storage areas at least six inches
off the floor.” Space products to allow the cold air to circulate around them, the
author found the absence of regular space of food storages in refrigerators and cold
storage at Yufeto Catering Bandung that might affect the sufficient need of air
circulation in a perishable storage and caused the spoilage. This theory refers to
the air circulation inside the cold storage when the space exceeds the maximum
capacity will lower the storing temperature that caused the spoilage. Neat
arrangement is also needed to ease the taking process of perishable ingredients that
will be used as stated by Costas Katsigris and Chris Thomas (1999:273) “Because
most kitchens have too much or too little refrigerated space at the proper location
to meet their needs, you must first decide how much capacity you need, and then
determine where to locate it which gathered in one reachable area. Often, several
smaller units, carefully placed, are preferable to one giant refrigerator.”
Gisslen (2010:28)“Keep shelves and refrigerators clean. If raw and cooked
foods must be kept in the same refrigerator, keep cooked foods above raw foods. If
cooked foods are kept below raw foods, they can become contaminated by drips
and spills. Then, if they are not to be cooked again before serving, they may be
hazardous.” The author uses this citation as a comparison between Gisslen’s
theory and real condition that stated about proper separation of ready-to-eat-food
and raw meats storing that should be applied at Yufeto Catering Bandung after the
author found the number of spoilage contribution that might be caused by the lack
of awareness to separate the ready-to-eat food from raw products.
National Restaurant Association Educational Foundation (2002:5), “Store
cooked or ready-to-eat food above raw meat, poultry, and fish if these items are
stored in the same unit. This will prevent raw product juices from dripping onto
the prepared food and causing a food borne illness. Store raw meat, poultry, and
fish in the following order from top to bottom: whole fish, whole cuts of beef and
pork, ground meat and fish, whole and ground poultry”.Following the citation
about raw products storing guidance, the author also found the irregularity system
of storing raw products which merge altogether with half prepared products,
cooked products, and processed herbs and spices in the storage area of Yufeto
Catering Bandung where the incorporation of a storage area that is not based
classification sustains the cross contamination that might caused the spoilage.
The author found some food ingredients which contribute a large influence
to the decay percentage of the base perishable food ingredients can be seen from
decay data of perishable food ingredients at Yufeto Catering on Table 1.
TABLE 1
AMOUNT OF SPOILED PERISHABLE FOOD INGREDIENTS AT YUFETO CATERING BANDUNG
January– May 2016 Month Items Meat Poultry Seafood Vegetable
Janu
ary
PT(Rp) 98,325,000 37,800,000 45,900,000 68,400,000Qty(Kg) 705 900 900 1,800SA(Kg) 21.5 45 18.9 45
% 3.0 5.0 2.1 2.5SN(Rp)
2,949,750
1,890,000 963,900 1,710,000
February
PT(Rp) 105,075,000 46,200,000 45,900,000 72,200,000Qty(Kg) 755 1,100 900 1,900SA(Kg) 20 60 17 50
% 2.6 5.5 1.9 2.6SN(Rp)
2,731,950
2,541,000 872,100 1,877,200
March
PT(Rp) 115,650,000 50,400,000 43,350,000 70,300,000Qty(Kg) 810 1,200 850 1,850SA(Kg) 23 50 0 41
% 2.8 4.2 0.0 2.2SN(Rp)
3,238,2002,116,800 - 1,546,600
TABLE 1
(CONTINUED) Month Items Meat Poultry Seafood Vegetable
April
PT(Rp) 81,000,000 37,800,000 40,800,000 60,800,000Qty(Kg) 600 900 800 1,600SA(Kg) 10 30 0 43
% 1.7 3.3 0.0 2.7 SN(Rp)
1,377,000
1,247,400 -1,641,600
May
PT(Rp) 102,150,000 29,400,000 45,900,000 53,200,000Qty(Kg) 710 700 900 1,400SA(Kg) 9 21 10 40
% 1.3 3.0 1.1 2.9SN(Rp) 1,327,950 882,000 504,900 1,542,800
NB: PT=PurchaseTotal,Qty=Quantity,SA=SpoilageAmount,SN=SpoilageTotal,%=Percentageofspoilage
Source : Kitchen Head of Yufeto Catering 2016
United States Department of Agriculture (2009: i) “The new estimates, when
incorporated into the ERS Loss-Adjusted Food Availability data, had little impact
on aggregate per capita food loss estimates in 2006 because the new estimates
were, on average, close to the previous loss assumptions. The new estimates
increased annual per capita estimates of fresh fruit available at the retail level by
0.6 percent, 2.7 percent for fresh vegetables, and 2.7 percent for fresh meat,
poultry, and seafood.”Meanwhile the spoil tolerance of perishable food ingredients
amounted to less than+2% of the total purchase.
Based on the data above, the author suspect that the problem in the way of
food ingredients storage at Yufeto Catering Bandung there are the absence of
FIFO system applied, the lack of perishable food arrangement space, the
inappropriate separation between ready-to-eat food and raw products, and the lack
of prepositioning of classified raw animal products storage. Thus the
authorconducted research and compiled this final paper with the title STORING
OF PERISHABLE FOOD INGREDIENTS AT YUFETO CATERING
BANDUNG.
B. Problem Identification
The author divides the problem into four pieces of problemidentification. The
identification of the problem in question is as follows:
1. How the FIFO system isapplied in thestoring procedures of perishable
food ingredients at Yufeto Catering Bandung?
2. How is the perishable ingredients arrangement space at Yufeto
Catering Bandung?
3. How is the separation of ready-to-eat food and raw products in the
storing of perishable ingredients at Yufeto Catering Bandung?
4. How is the preposition of classified raw food products storage at
Yufeto Catering Bandung?
C. Research Purposes
a. Formal Purpose
Submitted as a partial fulfillment on the requirement for
getting The Diploma III Degree Program in Bandung Institute of Tourism.
b. Operational Purpose
- To develop the author’s ability to apply the FIFO (First In First Out)
system of perishable food ingredients storing.
- To develop the author’s ability to arrange the storing procedures of
perishable food ingredients and make a space for sufficient air
circulation.
- To develop the author’s ability to separate the raw products from
ready-to-eat food.
- To develop the author’s ability to arrange the preposition of classified
raw products
D. Research Methodology and Data Collecting Techniques
1. Research Methodology
In this thesis, the author uses quantitative descriptive research method.
The method is apply to food ingredient storing where the author transforms the
collected data into specific number that referred into the problem identification.
According to Sokhi Huda (2008: 13) that descriptive research method is,
“Penelitian dengan melukiskan keadaan subyek (seseorang, lembaga,
masyarakat dan lain-lain) berdasarkan fakta-fakta yang tampak sebagaimana
apaadanya, metode deskriptif bersifat menemukan fakta kemudian memberikan
penafsiran terhadapnya“, meaning the study that was conducted to determine
the value of independent variables and facts, without making comparisons or
connections between one variable with another variable but creating an
assumption. Along with this research method the author aimed to collect data
regarding the actual conditions of food ingredient storing at Yufeto Catering
Bandung. The author found that a high number of spoiled perishable food
ingredients at Yufeto Catering Bandung. This is assumed to be caused by the
perishable food ingredients storing system that cause continuously decay to
food ingredients and increase data of spoiled food ingredients. This will
certainly cause financial losses for the catering. The author formulates the
alleged cause of the problem because no proper procedures of perishable food
ingredients storing were applied at Yufeto Catering Bandung. The author
processes using Guttman method that uses a binary question to get an answer as
what stated by Neil Salkind from https://www.utdallas.edu/~herve/abdi-
GuttmanScaling2010-pretty.pdfthat “Guttman scaling is applied to a set of
binary questions answered by a set of subjects”.Here is the formula the author
uses to measure the results of data from questionnaires that have been
distributed:
Source :Sugiyono, Metode Penelitian Bisnis (2004:91)
The author directed the research into several aspects of structuring the
perishable food ingredients storing system, FIFO procedures in perishable food
ingredients storing system, and date labeling procedures in perishable food
ingredients storing system. After obtaining the percentage yield by using the
formula above, the author uses the following scale:
(1 x YES answer)+(0 x NO answer) X
100% (Number of Question x N)
Low Good
0% 50%
100%
If the result of calculation lies between 0% and 50% then the results of
the data classified into the “Low” category and if the result of calculation lies
between 51% to 100%, the results of the data classified into the “Good”
category.
2. Data Collecting Techniques
Data collecting techniques applied by the author to obtain the
data corresponding to the data source is as follows:
a. Observation
The author conducted research by observing the activities that take
place at Yufeto Catering Bandung to acquire the data. Nasution (2006: 106)
wrote that, “Data observasi berupa deskripsi yang faktual, cermat dan
terperinci mengenai keadaan dilapangan, kegiatan manusia dan situasi
social serta konteks dimana kegiatan-kegiatan itu terjadi”.Which is mean
that observation data in the form of a factual, accurate and detailed
description on the study object location, human activity and social situation
as well as the context in which the activities occurred. Through this method
the authors make observations and collect the necessary data at Yufeto
Catering Bandung. The author made observations in perishable food
ingredients storage and supervision to any employee who store and take the
perishable food ingredients. The author found the lack of procedures in the
storing procedures of perishable food ingredients so that employees
irregularly store the perishable food ingredients. In addition to the lack of
storing procedures, the author also found that no date labeling procedures
were applied on any new perishable food ingredients stored in a storage
area. Employees take perishable foodingredients randomly because no date
labeling was applied on any ingredients and no FIFO procedures were
applied.
b. Interview
In Aifuddin’s opinion (2012:131), “Metode pengambilan data
dengan cara menanyakan sesuatu kepada seseorang atau kelompok yang
menjadi informan atau responden, caranya dengan bercakap-cakap secara
tatap muka.”Means the interview is a process of interaction and
communication to obtain information for research purposes by questioning
and answering an interview using an interview guideline. The authors
conducted interviews to obtain data and information in the perishable food
storage at Yufeto Catering Bandung. The author conducted interviews with
the head of the kitchen, Mr. Dani, to know the storage procedures of food
ingredients at Yufeto Catering Bandung to be used as supporting data from
this case. Interviews were also the authors doto find out information and a
general description of the problem in order to get a solution from the
problem that is formulated by the author abouton the structuring of the
FIFO procedures in perishable food ingredients storing system, the
perishable food ingredients arrangement space, separation between ready-
to-eat food and raw products storage in perishable food ingredients storing
system, and the preposition of classified raw products in perishable food
ingredients storing sytem.
c. Questionnaire
The questionnaire is a technique of data collecting conducted by the
author by spreading a series of written questions to a group of people to
determine the response of a thing that the author researched. It is the same
as described by Waluya (2007: 95),“Kuesioner adalah alat pengumpul
data untuk kepentingan penelitian. Kuesioner digunakan dengan cara
mengedarkan formulir yang berisi beberapa pertanyaan kepada beberapa
objek untuk mendapatkan tanggapan secara tertulis”. He stated that the
questionnaire is a data collection tool for research purposes. The
questionnaire used in a way to circulate a form containing a few questions
to some of the objects to get a written response. In this study the author
distributed questionnaires to eight kitchen staffs and the head of the kitchen
to obtain data and information in the perishable food storage at Yufeto
Catering Bandung. The results of the questionnaire are used by the author
as supporting data that can help to be a solution to the problems that the
author has found on the procedures of perishable food storage. The
questionnaire that the author share asked about some problem that the
author has found on the structuring of the FIFO procedures in perishable
food ingredients storing system, the perishable food ingredients
arrangement space, separation between ready-to-eat food and raw products
storage in perishable food ingredients storing system, and the preposition
of classified raw products in perishable food ingredients storing sytem.
d. Literature Study
Zeid(2004: 3) state that,“Studi kepustakaan adalah serangkaian
kegiatan yang berkenaan dengan metode pengumpulan data pustaka,
membaca dan mencatat serta mengolah bahan penelitian.”. Means the
literature study is the theoretical foundation of the research problems that
shows the breakdown point. The authors apply the literature data search
methods in the preparation of Final Paper to get a theoretical basis relating
to the storage method of perishable food ingredients. Thus the foundation
of this theory can support the author to find solutions to solve the problems
that occurred at Yufeto Catering Bandung.
E. Location and Research Period
1. Research Location
The author took a study object location at Yufeto Catering Jalan Kasungka
no. 3 Rancakendal, Bandung.
2. Research Period
The author does this research for six months, starting in January 2016 until
June 2016.
CHAPTER II
YUFETO CATERING OVERVIEW
A. A Brief History of Yufeto Catering Bandung
Yufeto Catering Bandung is catering service that was founded by Mrs.
Hendrawati Adji or commonly known as Mrs. Wati. In 1972 she begun to start
small“meal box” business where their first customers is a boarding students,
employees of BNI Bank and Panin Bank which at that time are the loyal
customer of her small catering business. Until one day, she could make at least
100 packs per day that she produced all by herself, even sometimes her husband
and children also involveto give some help for her.
By the year of 1980, she had to stop her “meal box” business because Mrs.
Wati should move to Japan to follow her husband who is at that time studying
while working there. In Japan, she worked as a dishwasher in a local Japanese
restaurant. Because her talent and her hobby to cook, she learned to make
Japanese cuisine which assisted by the chefof the restaurant.
After 3 years staying in Japan, she returned back to Indonesia with her
family. Armed by cooking knowledge she gained in Japan, she decided to
continue her catering business which has been pioneered for 8 years. No longer
had “meal box” business, but she started a larger catering business, and Yufeto
Catering is the name chosen as the company name. Yukie, Fery, and Tony are the
names of her three children were used as inspiration in starting her new catering
service business called "Yufeto".
Adapting Mrs. Wati’s cooking experience while she was staying in Japan,
Yufeto Catering is expanding the Oriental style menu creation especially
Japanese culinary style. Offering a new option of food selection to their clients is
her marketing strategy. Japanese has a healthy sense in every term of their food.
Now, Yufeto Catering is handling various events such as wedding event,
family party, seminar and all events that needed their catering service. Yufeto
Catering is owned by herself and her three sons who completely manage all
operational management in this company. For more than three decades Yufeto
catering has contributed in the culinary industry. Their service commitment to
keep growing brings Yufeto Catering become one renowned catering services in
Bandung.
B. Location and Facilities of Yufeto Catering Bandung
1. Location
Yufeto Catering Office is located at Jalan Dr. Slamet No. 35, Cipaganti, and
Bandung. Meanwhile, Yufeto Catering Production House is separated from
the office and located at Jalan Kasungka No. 3, Rancakendal Bandung.
2. Facilities
The Facilities of Yufeto Catering Bandung is important to support the catering
activities. The facility which is owned by Yufeto Catering is :
a. Office
Yufeto Catering Office is operated as a place to host their clients where all
transaction is negotiated. This office yet separated from their production
house to keep the comforts of their clients.
b. Production House
Production House is located quite far from the office, at Jalan Kasungka
no.3 Rancakendal Bandung. This Production House is functioned as a main
kitchen where all storing, preparation and production process be done.
c. Storage Room
Yufeto Catering Bandung has a storage room inside their Production House
which functioned as a storing room of dry ingredients.
d. Mass
Yufeto Catering Bandung also has a Mass Room located in a same building
with the Production House to facilitate their staff’s accommodation.
e. Warehouse
The warehouse also located at Jalan Kasungka no. 3 Rancakendal
Bandung. Yufeto Catering uses the warehouse to store their equipments yet
for food production operational, serving equipments and also decoration
goods.
f. Decoration
Yufeto Catering has a high commitment to be a one stop-catering provider
by developing their service not only to serve a catering service but also
providing a decoration service.
g. Delivery Transportation
Yufeto Catering Bandung facilitated with a Medium Cargo Car and a van
to load and deliver all ready-to-cook food preparation to the place of
client’s event is held.
C. Organizational Structure of Yufeto Catering Bandung
Organization is an important component that supports a system of an
industry, especially a food production industry. According to Miftah Thoha’s
statement (2005: 48)“Organisasi adalah kolektivitas orang-orang yang bekerja
sama secara sadar dan sengaja untuk mencapai tujuan tertentu. Kolektivitas
tersebut berbatas, berstruktur an beridentitas yang dapat dibedakan dengan
kolektiitas-kolektivitas lainnya.”. Means that the organization is a collectivity of
people who work together consciously and deliberately to achieve certain goals.
The collectivity is bounded, structured and identified that can be distinguished
from other collectivities. Yufeto Catering Bandung also applied this type of
organizational system who run their company. Start from the highest hierarchy is
occupied by the owner which consists of four persons. They are Mrs. Wati Adji
and her three sons, Mr. Yukie, Mr. Fery and Mr. Tony. Furthermore, the
management position is handled by three divisions. There are Operational
Manager, Finance and Marketing Department which each division supervise a
lower divisions. Here is the complete organizational structure in the Yufeto
Catering Bandung:
PICTURE 1
ORGANIZATION CHART OF YUFETO CATERING BANDUNG
Source : Management of Yufeto Catering Bandung, 2016
Here the author describes the chart of the positions and the number of
employees at Yufeto Catering Bandung as follows:
TABLE 2
POSITION AND NUMBER OF EMPLOYEES AT YUFETO CATERING BANDUNG
POSITION NUMBER OF PERSON Owner 4
Operational Manager 1 Marketing & Wedding Dept. 1
Finance 1 Head Chef 1
Cook 5 Cook Helper 2
Logistic 4 Source : Management of Yufeto Catering Bandung2016
The working system that is applied by Yufeto Catering Bandung is six
working days and one day off. Yufeto Catering Bandung has office hours from
10.00 - 18.00. Meanwhile in the Production House, Yufeto Catering Bandung
does not apply a regular working hours to employees and require employees to
work on the operational hours of the catering due to the requirement of
production activity based of the event schedule.
Each employee of Yufeto Catering Bandung has their own job desk and
responsibilities of their position as follows:
1. Owner
a. Receiving the finance report every month.
b. Reviewing the number of clients and events per month.
c. Taking a decision of every problem happens in the organization.
d. Discussing with the Kitchen Operator to create a menu and
products.
e. Controlling the production activity due the events.
2. Operational Manager
a. Controlling the catering operational and working system.
b. Making a monthly company report for owner.
c. Receiving and handling complaints and compliments from the
clients.
d. Making an event schedule and reminder of event to the production
staff.
3. Head Chef
a. Creating a working plan.
b. Developing a menu.
c. Supervising the production process.
d. Making a working schedule for kitchen staff.
e. Maintaining the food quality.
f. Creating a working and kitchen activities report.
g. Deciding the purchasing report.
4. Cook
a. Preparing food ingredient to cook.
b. Producing the food product following the menu.
c. Maintaining the kitchen and entire production house.
5. Cook Helper
a. Helping the cook to prepare the ingredients.
b. Run a double role due the hectic event.
c. Taking a responsibility of each product during the event.
6. Logistic
a. Making sure all equipments and needs of production and decoration
crew during the event.
b. Delivering and carrying all equipments, food ingredients and other
needs from production house to event location.
c. Inventorying and taking a responsibility of all company’s assets.
7. Marketing & Wedding Department
a. Making a negotiation with client.
b. As a mediator between client as a costumer and kitchen staff as a
product presenter.
c. Doing a marketing strategy of selling.
d. Planning a schedule to have a meeting with client.
8. Finance
a. Receiving payment from the clients.
b. Adjusting production cost and food cost.
c. Controlling the salary for employees every month.
d. Keeping all company assets in a form of bank notes and bank
account.
e. Reporting the monthly finance report to owner.
Here the author describes the chart of cook’s educational background at
Yufeto Catering Bandung:
TABLE 3
COOK’S EDUCATIONAL BACKGROUND OF YUFETO CATERING
Education Amount Percentage (%)
Junior High School 2 2.5
Senior High School 4 5
Vocational High School 1 12.5
D3 Diploma 1 12.5
Source : Kitchen Head of Yufeto Catering Bandung, 2016
D. Overview About FIFO System Applied in The Storing of Perishable Food
Ingredients at Yufeto Catering Bandung.
All perishable food ingredients that stored should be using FIFO (First
in First out) system. This system explains that the first perishable ingredients in
the store must be first used due the taking of food ingredients. By applying this
way, it can be ascertained that perishable foods will be stay fresh longer in the
storage area.Perishable food ingredients will be first used compares to the old
stored food ingredients. As what Berger dan Parenteau said (2010:34) “Foods
should be rotated using the first in first out system (FIFO) system. FIFO means
the first product that you put in storage should be the first product you take out.
This way you assure the oldest items are used first and the newest items are
used last”.
Without using the FIFO system and the lack information that employees
store the new perishable food ingredientsin front of the old stored perishable
food ingredients will allow the old stored perishable food ingredientsto rot
before they could be used. This case had been stated by Dittmer dan Keefe
(2009:142) that, “If this procedure is not followed and those who store foods
are permitted to put new food in front of old food on shelves, the chances are
increased that the older items will spoil before they used”.
FIFO is actually not difficult to understand. This system has the
objective of efficiency in food storage with the principle of taking the old stored
perishable food ingredients compares to the new perishable food ingredients.
By applying an appropriate FIFO system will prevent the wasted perishable
food ingredients that could be used to be another product that has an economy
value. This will help the perishable food ingredients to be not easily
decomposed and no wasting ingredients or money that might be useful for other
thing.
The FIFO system must follow some principles such as storing new
perishable food ingredients behind old stored perishable food ingredients. The
old stored perishable food ingredients should be moved to the front position. In
every use of perishable food ingredients must use the old stored food
ingredients first thatstored in a container and give a label dateat all stored
perishable food ingredients. Brown (2005:329) has stated that:
The FIFO method use these principles: - New items go to the back and on the bottom - Older item move to the front and to the left - In any part of Restaurant, thefirst item used should always be the
oldest - Date and mark everything.
It is important to always give the labeling on the containers that contains
the prepared perishable food ingredients. This is a part of FIFO systemthat
helps to check the age of the perishable food ingredients in order to simplify
the monitoring program towards the stored perishable food ingredients. Dittmer
(2003:130) stated that“It is desirable to date items as they are put away on
shelves, so that the store room clerk can be certain of the age of all item and
make provision for their used infrequently”.
Regular monitoring should be applied to control anyhow there is a spoiled
perishable ingredient. The old stored perishable ingredients also can be first
used so that gives a space to the new perishable ingredients. Dittmer has stated
his book (2003:130) that,“The store room keeper should repeatedly monitor the
stock frequently to ascertain which item are old-stored and then inform their
kitchen head, so that item can be put on the menu before they spoil”.
Labeling on perishable food ingredients would help to clarify and
regulate the rotation of perishable food ingredients. Appropriate rotation of
perishable foods will help to provide the best food and prevent food-borne
illness. Proper labeling date will show the time of its life of perishable food
ingredients. The correct labeling of all covered food products can help you
rotate proportioned and prepped food stored in your food business. Rotation is
essential in serving the best product possible and preventing food-borne illness.
Proper date and time labeling indicates the safe shelf life of perishable
food.Actually, the FIFO system is easy to understand. The main concept of the
FIFO system is a rotation process of perishable food ingredients that ensures
the used perishable food ingredients is an old stored perishable food ingredients
that should be first used before a new stored perishable food ingredients. This
system can decrease a number of spoilage and also save space and cost that
used to purchase the perishable food ingredients.
Here the author shows the processed questionnaire data of cook
responses at Yufeto Catering Bandung about FIFO system application in the
storage of perishable food ingredients at Yufeto Catering Bandung:
TABLE 4
FIFO SYSTEM APPLICATION IN THE STORING OF PERISHABLE FOOD INGREDIENTS ATYUFETO CATERING BANDUNG
(N = 8)
NO STATEMENT ANSWER YES % NO % T %
1 FIFO System application in storing of perishable ingredients is applied
4 50 4 50 8 100
2 The new perishable ingredient stored behind the old stored ingredients
3 37.5 5 62.5 8 100
3 The old stored ingredient is being first used before the new stored ingredient
5 62.5 3 37.5 8 100
4 Label mark is being used at the time of storing the perishable ingredients
3 37.5 5 62.5 8 100
5 Perishable ingredients is taken according to the date on labeling system
3 37.5 5 62.5 8 100
TOTAL 18 22 40 Source: Questionnaire, June 2016.
According to the author’s observation report regarding the use of FIFO system
in the storage of food in the Yufeto Catering Bandung, the author found the absence
of FIFO system application in the storing of perishable food ingredients and the lack
of concern for the FIFO system in the storage of perishable food ingredients.
The data that author gets from the questionnaire above, if the author processes
using Guttman method that uses a binary question to get an answer. Here is the
formula the author uses to measure the results of data from questionnaires that have
been distributed:
Source :Sugiyono, Metode Penelitian Bisnis (2004:91)
After obtaining the percentage yield by using the formula above, the
author uses the following scale:
Low Good
0% 50% 100%
If the result of calculation lies between 0% and 50% then the results of
the data classified into the “Low”category and if the result of calculation
liesbetween 51% to 100%, the results of the data classified into the “Good”
category.
From the author's observation resultregarding the use of FIFO system
application in the storage of perishable food ingredients at Yufeto Catering
Bandung, the author found 4 (50%) of employees do not apply the FIFO system
in perishable food ingredients storagemeanwhile the rest 50% of employees
already apply the FIFO system. The lack of oversight in the storage of
(1 x YES answer)+(0 x NO answer) X
100% (Number of Question x N)
perishable food ingredientsmake employees often store perishable food
ingredientsrandomly that make the old stored perishable food ingredients are
unused and left the spoilage of old stored perishable ingredients cumulation.
E. Overview About The Perishable Food Arrangement Space at Yufeto
Catering Bandung
The arrangement of perishable food ingredients is very important in the
storingof perishable food ingredients. Some factors to consider in organizing
perishable food ingredients are preparing the most needed perishable food
ingredients to be readily available, specify a storage area for each perishable
food ingredients, and pay attention to perishable food ingredients rotation. It is
as described by Paul R. Dittmer (2003:128) that stated,“The factors involved in
maintaining a proper internal arrangement of foods ingredients include keeping
the most-used items readily available, specify locations for each item, and foods
stock rotation”.
The arrangement of perishable food ingredients should be arranged
neatly and fairly to fill the capacity of storage. Because if the employees do not
follow that way, this could lead the employee's erred in taking perishable food
ingredients that should be used first. Jack. E. Miller dan David. K. Hayes
(2000:41) that, “Never overload refrigerators or freezers. This is not only can
result in difficulty in finding items, but may causes carryovers to be lost in the
storage process, if not stored and labeled properly”.
The appropriate use of equipment in the storing of perishable food
ingredients can help maintain the durability of perishable food ingredients and
also clean up the existing arrangement of perishable food ingredients in storage
space.In addition to the proper use of equipment, perishable foods ingredients
should be protected as much as possible from other perishable foods contact to
avoid contamination, pollution and odor transmission that might transmitted
from other perishable food ingredients. This has been stated by
Marchiony(2004:17) that “Cover all foods to prevent cross-contamination,
drying out, and the absorption of smells”.Based on the citation above about the
appropriate use of the equipment and protect perishable food ingredientsare
very useful in storing perishable food ingredients to maintain the durability of
perishable food ingredients and also contamination-free.
The spacing between perishable food ingredients and floor of perishable
food ingredients storage room is needed to maintain good air circulation and
avoid the contamination that caused by direct contact of stored perishable food
ingredients to the floor. The distance between the perishable food ingredients to
perishable food ingredients storage roomshould at least within six inches or
15.24 centimeters.Stated by David McSwane, et.al.(2001:130), “Store foods in
refrigerated and freezer storage areas at least six inches off the floor.Space
products to allow the cold air to circulate around them”. This theory explains
that the use of the shelves in the storing of perishable food ingredients is needed
to maintain air circulation.
Neat arrangement is also needed to ease the taking process of perishable
ingredients that will be used as stated by Costas Katsigris and Chris Thomas
(1999:273) “Because most kitchens have too much or too little refrigerated
space at the proper location to meet their needs, you must first decide how
much capacity you need, and then determine where to locate it which gathered
in one reachable area. Often, several smaller units, carefully placed, are
preferable to one giant refrigerator.”Based on the theories above the shelf and
distances in the arrangement of perishable food ingredients is essential to
maintain air circulation in perishable food ingredients storage to avoid the cross
contamination that affect the spoilage of perishable ingredients.
Here the author shows the processed questionnaire data in the table
about the cook responses due the storing of perishable food ingredients in the
Yufeto Catering Bandung.
TABLE 5
THE PERISHABLE FOOD INGREDIENTS ARRANGEMENT SPACEAT YUFETO CATERING BANDUNG
(N = 8)
NO STATEMENT ANSWER YES % NO % T %
1 Perishable food that has the potential for contamination with other perishable food is separated
4 50 4 50 8 100
2 Given space between each perishable food ingredients issufficient for the air circulation in the storage
2 25 6 75 8 100
3 Air circulation in perishable food ingredients storage is
2 25 6 75 8 100
sufficient 4 The distance between the
floor and perishable food storage is sufficient for air circulation
2 25 6 75 8 100
TOTAL 10 22 32 Source: Questionnaire, June 2016.
From the author's calculation result regarding the perishable ingredients
arrangement space in the storage of perishable food ingredients at Yufeto Catering
Bandung, the author found 50% of employees understand to store perishable food
that has the potential of contamination separately. But there are 75% of
respondents do not aware to give a sufficient space between each perishable food
ingredients for air circulation space giving in perishable food ingredients storage.
This problem caused by the lack of knowledge about giving a space to allow air
circulation inside the cold storage. The employees are get used to store all products
altogether in a same place and fill as much as an empty space to be placed. The
lack of oversight in the storage of perishable food ingredients make employees
often store perishable food ingredients randomly that make the maximum exceed
of storage capacity reached and reducing the availability of sufficient space for air
circulation rotation that caused spoilage of perishable ingredients.
F. Overview About The Separationof Ready-To-Eat Food and Raw Products
In The Storing of Perishable Food Ingredients at Yufeto Catering
Bandung
In culinary industry, the availability proper storing system of cold
storage is important to maintain the quality of perishable product that will be
used due the production activity. Handling of such good quality product must
be determined by the storage layout and arrangement of perishable food
ingredients to prevent or at least minimize the probabilities of cross
contamination that might affect the stored products and degrade the good
quality of raw products.
The storing of perishable food ingredients, the arrangement between the
ready-to-eat food ingredients and raw food should be set aside, the ready-to-eat
food should be stored above all raw food ingredients. If perishable food
ingredients is not stored properly, it will cause decay to perishable food
ingredients because of contamination. Example of perishable food ingredients
that should be stored under ready-to-eat foods are a whole fish, whole meat,
minced meat and fish, and poultry at the bottom section of shelves. Mentioned
by Gisslen (2012:28) “Keep shelves and refrigerators clean. If raw and cooked
foods must be kept in the same refrigerator, keep cooked foods above raw
foods. If cooked foods are kept below raw foods, they can become
contaminated by drips and spills. Then, if they are not to be cooked again
before serving, they may be hazardous.”
TABLE 6 THE SEPARATION BETWEEN READY-TO-EAT FOOD AND RAW
PRODUCTS IN THE STORING OF PERISHABLE FOOD INGREDIENTS AT YUFETO CATERING BANDUNG
(N = 8)
NO STATEMENT ANSWER YES % NO % TOTAL %
1 Shelves and refrigerator are clean.
8 100 0 0 8 100
2 The preposition of ready-to-eat food and raw products are separated
8 100 0 0 8 100
3 Ready-to-eat food is stored at the top of perishable food storage
8 100 0 0 8 100
4 Raw products are stored under the cooked or ready-to-eat food of perishable food storage
8 100 0 0 8 100
TOTAL 32 0 32 Source: Questionnaire, June 2016.
From the author's observation result regarding the separation between ready-
to-eat food and raw products in the storing of perishable food ingredients at
Yufeto Catering Bandung. The author found 100% of employees understand
about preposition of the raw products should be stored,most employees do the
separation between ready-to-eat food and raw products properly. In this case,
the author does not meet the deviation of separation procedure compare to the
expert’s theory about separating the ready-to-eat food and raw products.
G. Overview About The Preposition of Classified Raw Food Products Storage
at Yufeto Catering Bandung
Beside to be separated from ready-to eat food, raw food products must
also be stored in accordance of each classification. This system is applied to
avoid different product contamination, for example seafood contaminates meat
product that might change the meat smell become seafood like smell, etc.
According to David McSwane, et.al.(2001: 130) that “When storing raw
animal foods always store poultry on the bottom shelf, ground beef and pork on
the middle shelf, and fish, eggs, and other red meat products on the top shelf”.
Explained that poultry, ground beef, pork, fish, eggs and other red meat
products must be stored in different place according to each classification.
Mentioned by National Restaurant Association Educational Foundation
(2002:5), “Store cooked or ready-to-eat food above raw meat, poultry, and fish
if these items are stored in the same unit. This will prevent raw product juices
from dripping onto the prepared food and causing a food borne illness. Store
raw meat, poultry, and fish in the following order from top to bottom: whole
fish, whole cuts of beef and pork, ground meat and fish, whole and ground
poultry”. The citation above explains that beside to separate the ready-to-eat
food, perishable ingredients should be stored separately according to each
classification to avoid raw product juices or water from dripping and
contaminate other products and causing a food borne illness.
Here the author shows the processed questionnaire data of cook responses
about the prepositioning of classified raw food products storage at Yufeto
Catering Bandung:
TABLE 7 THE PREPOSITION OF CLASSIFIED RAW PRODUCTS STORAGE AT
YUFETO CATERING BANDUNG (N = 8)
NO STATEMENT ANSWER YES % NO % T %
1 The raw animal products stored in a separated
4 50 4 50 8 100
containers in a same refrigerator
2 The chiller and freezer to store chicken, meat, fish, eggs and other meats product are separated
1 12.5 7 87.5 8 100
3 Poultryisstored on the bottom of perishable cold storage (freezer and chiller)
8 100 0 0 8 100
4 Ground meatisstoredon the middle of perishable cold storage (freezer and chiller)
4 50 4 50 8 100
5 Red meats product, eggs and seafoodarestoredon the top of perishable cold storage
3 37.5 5 62.5 8
100 TOTAL 20 20 40
Source: Questionnaire, June 2016.
From the author's observation result regarding the prepositioning of
classified raw products storage in the storing of perishable food ingredients at
Yufeto Catering Bandung. The author found 4 (50%) of employees do not
knowthat the preposition of the raw productscontainers should be separated
when it stored in as same storageaccording to each classification. Then,
7(87.5%) of the respondents store chicken, meat, fish, eggs and other red meat
product in a same storage. Even though 8 (100%) of the respondents do a
correct way to store poultry products on the bottom part of the storage, but only
4(50%) of respondents who store ground meat in the middle part of cold storage
and only 3(37.5%) of the respondents store red meats product, eggs and seafood
on the top of perishable cold storage. This case caused by the lack of regulation
and system applied by the company. This problemassumed as one that causes
perishable ingredients spoilage in the storing of perishable food ingredients at
Yufeto Catering Bandung.
CHAPTER III PROBLEM ANALYSIS
A. Analysis of FIFO System Applied at Yufeto Catering Bandung
FIFO (First In First Out) is a system used to store any new perishable food
ingredients in front of the previously stored perishable food ingredients. This system
is intended to create an old stored perishable ingredient used beforehand so that it can
prevent or reduce the spoilage of perishable food ingredients in the perishable
ingredients storage according to the theory stated in Chapter II. According to the
questionnaire results in Table 4 No. 2 that 5 (62.5%) of respondents do not store the
new perishable ingredients behind the old stored ingredients. This is because not all
employees understand the FIFO system and not all employees follow the FIFO
system in the storage of perishable food ingredients.
From the author's observation result regarding the use of FIFO system
application in the storage of perishable food ingredients at Yufeto Catering Bandung,
the author found 4 (50%) of employees do not apply the FIFO system in perishable
food ingredients storage meanwhile the rest 4 (50%) of employees already apply the
FIFO system. The lack of oversight in the storage of perishable food ingredients
make employees often store perishable food ingredients randomly that make the old
stored perishable food ingredients are unused and left the spoilage of old stored
perishable ingredients cumulation. The application of FIFO system could help the
prevention of spoilage. Because by applying FIFO system, employees will be
automatically follow the proper system of perishable food storage to minimize the
probabilities of spoilage.
Meanwhile in other statement, 5 (62.5%) of the respondents state that they are
never store the new perishable ingredients behind the old stored ingredients. This case
caused by the employees’ habit to store a new received ingredients randomly. But
only 3 (37.5%) of the respondents who aware to use the old stored ingredients before
the new stored ingredients. Whereas, if the employees store the new perishable
ingredients behind the old stored ingredients this will help the employees to first used
the old stored perishable ingredients before it could not be used.
The author also found the absence of labeling at the time of storing the
perishable ingredients, there are 5 (62.5%) of the respondents not giving a date label
on the stored products. This problem caused by the lack of knowledge and the
absence of company regulation about the duty of using label at the time of storing
perishable ingredients. This problem also affect the retrieval process of perishable
ingredients without following the date that shown by the label. There are 5(62.5%) of
the respondents do not use the perishable ingredients according to the date on labeling
system. In application of FIFO, date label is very useful to provide product
information and marking each perishable ingredient that should be used first by the
expiration date or the receiving date.
Actually, the FIFO system is easy to understand. The main concept of the FIFO
system is a rotation process of perishable food ingredients that ensures the used
perishable food ingredients is an old stored perishable food ingredients that should be
first used before a new stored perishable food ingredients. This system can decrease a
number of spoilage and also save space and cost that used to purchase the perishable
food ingredients. Mentioned in the theory stated by Brown (2005:329).
According to the interview with the kitchen head of Yufeto Catering Bandung,
interviewee stated that there is no supervisor or store keeper that supervises due the
taking of perishable food ingredients from storage area. The employees who takes the
ingredients just following the recipe requisition due the taking of perishable food
ingredients without checking the label date and information about which ingredients
that has been stored for a long time and should be first used.
Here is how the author calculates the processed questionnaires in Table 4 that
the author collects from the cook and the kitchen head of Yufeto Catering Bandung
regarding FIFO system applied in the storing of perishable food ingredients:
(1 x 18) + (0 x 22) (5 x 8)
That result 45 % and filled into this scale :
Low Good
0% 45% 50% 100%
From the calculation result of processed questionnaire result that most of
employees who work at Yufeto Catering Bandung are lack of understanding the FIFO
system in the storing of perishable food ingredients. Main factor that causing the lack
of FIFO system knowledge is the absence of training and acknowledgement about
how to store the perishable food ingredients follows the FIFO system. Another factor
that complicate the perishable food ingredients retrieval because there is no employee
or supervisor that permanently take a responsibility as a store keeper to maintain the
x 100 %
taking process of perishable food ingredients so that the employees take the
perishable food ingredients randomly.
B. Analysis of The Perishable Food Arrangement Space at Yufeto Catering
Bandung
The perishable food arrangement space is one of important factor to keep the
durability and quality of each perishable food ingredients. Perishable food ingredients
that stored in the perishable ingredients storage should has a permanent place. In the
system of perishable food arrangement, the permanent storing place of perishable
food ingredients will simplify the employees to find and take the perishable food
ingredients. The author assumed this case by following the theory stated by Paul R.
Dittmer. According to the questionnaire result on Table 5 No.2 that 4 (50%) of
employees understand to store perishable food that has the potential of contamination
separately. This problem caused by the absence of proper arrangement and
regulations due the storing of perishable food ingredients.
But there are 6 (75%) of respondents do not aware to give a sufficient space
between each perishable food ingredients for air circulation space giving in perishable
food ingredients storage. This problem caused by the lack of knowledge about giving
a space to allow air circulation inside the cold storage. The employees are get used to
store all products altogether in a same place and fill as much as an empty space to be
placed. Then 6(75%) of the respondents stated that there are no sufficient distance
between the floor and perishable food storage for air circulation. The lack of
oversight in the storage of perishable food ingredients make employees often store
perishable food ingredients randomly that make the maximum exceed of storage
capacity reached and reducing the availability of sufficient space for air circulation
rotation that caused spoilage of perishable ingredients. Meanwhile, the sufficient air
circulation in the cold storage is needed to keep the temperature of cold storage
evenly and reach all ingredients stored in the storage.
By applying the correct and proper space arrangement of perishable ingredients
storage will affect the sufficient air circulation in the perishable ingredients storage to
keep the storage temperature and prevent the spoilage of perishable ingredients
caused by the insufficient of air circulation temperature. That is why the proper
arrangement of perishable ingredients storage space could affect the sufficient air
circulation. The author compares this case to the theory on Chapter II. According to
the questionnaire result on Table 5 No. 3 that 6 (75%) of respondents answered that
the air circulation in the perishable ingredients storage is not enough. This problem
caused by no space given between each ingredients storage to allow the air circulation
inside the cold storage and the storage exceed the maximum capacity without storing
the ingredients in a proper container that covered with a lid. Containers that used in
the perishable ingredients storage help to maintain the arrangement of perishable
ingredients. Potential hazardous perishable ingredients should be covered and stored
separately from other perishable ingredients. This case is adjusted to the theory stated
by Marchiony.
Here is how the author calculates the processed questionnaires in Table 5 that
the author collects from the cook and the kitchen head of Yufeto Catering Bandung
regarding the perishable food arrangement space system applied in the storing of
perishable food ingredients:
(1 x 10) + (0 x 22) (4 x 8)
That result 31.25 % and filled into this scale :
Low Good
0% 31.25% 50% 100%
From the calculation result of processed questionnaire that the author collected,
result that most of employees who work at Yufeto Catering Bandung are less
attention of the perishable ingredients arrangement space in the storing of perishable
food ingredients. Main factor that causing the less attention of the perishable
ingredients arrangement space is the absence of training and acknowledgement about
how to store and arrange the perishable food ingredients and make a space between
each containers for air circulation inside the cold storage.
C. Analysis of The Separation of Ready-To-Eat Food and Raw Products In
The Storing of Perishable Food Ingredients at Yufeto Catering Bandung.
The separation of ready-to-eat food and raw products must be applied due the
storing of perishable ingredients. This system is proposed to prevent the cross
contamination that caused the perishable ingredients spoilage. This case is adjusted to
the theory stated by Gisslen. According to the questionnaire result on Table 6 No. 2
that 8 (100%) of respondents answered that they are understand about how to separate
x 100 %
the preposition of ready-to-eat food and raw products. In this case, the author does
not found a serious problem in order a separation between ready-to-eat-food and raw
products in the storing of perishable food ingredients. They are equipped with the
sufficient knowledge to differentiate the ready-to-eat storage and raw product storage
to prevent the spoilage caused by cross contamination. This system also applied
naturally because of their self-awareness about cleanliness and food hygiene.
Each employee also put an awareness to keep the storage clean even though
there is a messy arrangement inside the perishable ingredients storage. The
employees also store each ingredient in a separate container. According to the
questionnaire result on Table 6 No. 4 that 8 (100%) of respondents answered that
they are store the raw products under the ready-to-eat products which stored in a
same refrigerator. Even though the containers they used is only a plastic bag, this way
is already run properly at least just to separate the raw products merge in a same
storage with ready-to-eat products. The preposition of ready-to-eat food and raw
products are separated answered by 8(100%) of respondents. This separation is
properly done by the employees in order to prevent the cross contamination. The
employees also put an attention of the cleanliness of shelves and refrigerator, as
reviewed by 8(100%) of the respondents that stated the cleanliness of their
refrigerator. Cross contamination not only caused by the storing of different raw
products that merge with ready-to-eat products but also caused by the unclean storage
media such as chiller and refrigerator. Regularly cleaning of shelves and refrigerator
are needed to prevent the cross contamination that cause the spoilage.
Here is how the author calculates the processed questionnaires in Table 6 that
the author collects from the cook and the kitchen head of Yufeto Catering Bandung
regarding the separation of ready-to-eat food and raw products applied in the storing
of perishable food ingredients:
(1 x 32) + (0 x 0) (4 x 8)
That result 100 % and filled into this scale :
Low Good
0% 50% 100%
From the calculation result of processed questionnaire that the author collected,
result that most of employees who work at Yufeto Catering Bandung are good in
separating the ready-to-eat food and raw products in the storing of perishable food
ingredients. The scale indicates a high understanding of each employee about the
importance of separating the ready-to-eat food and raw products storage in order to
prevent the spoilage and also to keep the cleanliness and food hygiene.
D. Analysis ofThe Prepositioning of Classified Raw Food Products Storage In
The Storing of Perishable Food Ingredients at Yufeto Catering Bandung.
Not only the separation between ready-to-eat food and raw products, but also
the prepositioning of classified raw food products must be concerned. A same reason
about the importance of separating the ready-to-eat food and raw products is
proposed to prevent the cross contamination that caused the perishable ingredients
x 100 %
spoilage. This case is adjusted to the theory written by National Restaurant
Association Educational Foundation. According to the questionnaire result on Table 7
No. 1 the author found 4 (50%) of employees do not know that the preposition of the
raw products containers should be separated when it stored in as same storage
according to each classification. Then, 7(87.5%) of the respondents store chicken,
meat, fish, eggs and other red meat product in a same storage. This problem assumed
as one that causes perishable ingredients spoilage in the storing of perishable food
ingredients at Yufeto Catering Bandung. This case becomes the last indicator that
might be the main cause of perishable ingredients spoilage.
The author compares this case to David McSwane, et.al. theory. The citation
mentioned that poultry, ground beef, pork, fish, eggs and other red meat products
must be stored in different place according to each classification. This system should
be applied to avoid raw product juices from dripping onto the prepared food and
causing a food borne illness. Red meat, fish and eggs products should be stored on
the top shelf or part of storage, ground beef and pork on the middle shelf or part of
storage, and poultry on the bottom shelf or part of storage. According to the
questionnaire result on Table 7 No. 3 even though 8 (100%) of the respondents do a
correct way to store poultry products on the bottom part of the storage, but resulted
on Table 7 No. 4 and No. 5 that only 4(50%) of respondents who store ground meat
in the middle part of cold storage and only 3(37.5%) of the respondents store red
meats product, eggs and seafood on the top of perishable cold storage. This case
caused by the lack of regulation and system applied by the company. They tend to
store meats and other perishable ingredients randomly except poultry. This case
indicates the cross contamination from an irregular replacement of classified raw
products caused by the lack of acknowledgement about prepositioning the classified
raw products separately. As the separation issue to prevent the cross contamination,
the preposition of raw products storage according to each classification is intended to
prevent the cross contamination too. Each ingredient contains a different
contamination factor that might need a special handling to remove.
Here is how the author calculates the processed questionnaires in Table 7 that
the author collects from the cook and the kitchen head of Yufeto Catering Bandung
regarding the preposition of classified raw products storage in the storing of
perishable food ingredients:
(1 x 20) + (0 x 20) (5 x 8)
That result 50 % and filled into this scale:
Low Good
0% 50% 100%
From the calculation result of processed questionnaire that the author collected,
result that most of employees who work at Yufeto Catering Bandung are low
attention of the preposition of classified raw products storage in the storing of
perishable food ingredients. They just stored the poultry in a proper place but store
other raw products randomly. Main factor that causing the less attention of the
perishable ingredients arrangement space is the absence of acknowledgement about
x 100 %
how to store and preposition the raw products storage according to each
classification.
CHAPTER IV
CONCLUSIONS AND SUGGESTIONS
A. Conclusions
Based on the data analysis in Chapter III, the author gives the following
conclusion:
1. The FIFO system that applied at Yufeto Catering Bandung has not accomplished
the standard of proper FIFO system yet. Just a few numbers of employees who
deeply understand about FIFO application that should be applied. But the rest of
employees do not even understand about how to apply the FIFO system. The
company does not create a detail regulation about applying the FIFO system and
the absence of employee who take a responsibility as a store keeper to supervise
and maintain the storage area. The absence of proper FIFO system because of the
person in charge in the storage area is chosen randomly. The absence of labeling
date also causes the lack of FIFO system at Yufeto Catering Bandung. The
information that could help the employees to know which the old stored perishable
ingredients that should be first used is not applied.
2. The storing of perishable food arrangement space at Yufeto Catering Bandung has
not accomplished the standard of perishable food arrangement space yet. The
absence of proper regulation due the storing of perishable food ingredients.
Employees store the perishable food ingredients randomly and just fill an empty
space without considering the proper space for air circulation between each
storage containers inside the cold storage. Employees do not put attention about
storing caused by the absence of food storing regulation and system and also the
lack of acknowledge and training about how to store the perishable food
ingredients properly. This case is very detrimental to the company because without
a proper storing arrangement impact to the high number of perishable ingredients
spoilage where the company should be able to reduce the cost caused by spoilage.
3. The separation between ready-to-eat food from raw products storage in the storing
of Yufeto Catering is accomplished the standard of storing the raw product
following each classification. A high awareness of each employee about the
importance of separating the ready-to-eat food and raw products storage is good in
order to prevent the spoilage and also to keep the cleanliness and food hygiene.
The self awareness about food cleanliness and food hygiene help the employees to
understand about a proper arrangement and separation between ready-to-eat food
and raw products.
4. The prepositioning of classified raw products storage in the storing of Yufeto
Catering Bandung still needs to be improved. The employee’s knowledge about
storing poultry on the bottom part or cold storage is correct. But a mistake also
found in the storing of other products that stored randomly without any
consideration and awareness about cross contamination that might degrades the
quality of products and at worst possibilities might causes a spoilage. Employees
do not put attention about raw products prepositioning caused by the absence of
food storing regulation and system and also the lack of acknowledge and training
about how to store the raw products follow each classification.
B. Suggestions
Based on the conclusions above, the author wants to give a suggestion that
might applied at Yufeto Catering Bandung to help to solve the current problem.
1. The company should start to make a regulation about a proper storing process
following the FIFO system. The company should make a FIFO system to be used
in the storage and assign employees in a storage area for attention and set the FIFO
system in a storage area. Besides that, the company should choose or hire a special
employee to supervise and maintain the perishable food ingredients storage to
facilitate storage and supervision due the retrieval in the storing of perishable food
ingredients. Providing the labeling tools such as plastic wrap, label tape, marker,
etc. This thing is suggested to start a labeling system, so that will simplify the
employees to know which ingredients should be first used and run the FIFO
system properly.
2. The author suggests the company to establish a regulation of perishable
ingredients arrangement and train the employees about the arrangement of
perishable food ingredients. This suggestion is given to acknowledge the
employees about the importance of the proper arrangement in the storing of
perishable food ingredients. The company can start the storing arrangement and
keeping the most-used items in a reachable area, decide a specific location of each
ingredients and give a space for air circulation inside the cold storage so that cold
temperature spread evenly. The author also suggests the company to avoid a
merging of all perishable ingredients. The over capacity of storage might decrease
the sufficient air circulation inside the cold storage. In this identification, the
author suggest the using of stackable basket to improve the separation process not
only to supply a sufficient air circulation but also to help the employees to find the
ingredients they need.
3. The employees must increase and keep put awareness about food cleanliness and
hygiene regarding to the separation of ready-to-eat food and raw products. In this
case, the employees already understand about how to separate ready- ready-to-eat
food and raw products in order to avoid the cross contamination that cause the
spoilage. As a suggestion, the company might add a signage or categorized area
that might help the employees to find their ingredients needs.
4. The employees must learn and put awareness about food borne illness and cross
contamination that caused by a random prepositioning of classified raw products
by understanding the preposition of each raw products classification to be stored in
a correct place. The company should put a guidelines about how to preposition the
raw products following each classification, and train the employees to understand
the impact of random preposition that might cause the cross contamination. In
option of creating a good progress of perishable ingredients storage, the Company
could decide to provide more cold storage or chiller to store the prepared vegetable
in a more proper way. The separation based on each classification also can be
applied by providing a storage media with different color such as blue color for
seafood product, yellow color for poultry, red for red meats and green for
vegetable.
BIBLIOGRAPHY
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Indonesia.
APPENDIX I
REFERENCE LETTER
APPENDIX II
KITCHEN HEAD INTERVIEW GUIDELINE Interview Guidelines
1. How is the FIFO system that has applied in the storing of perishable food
ingredients at Yufeto Catering Bandung?
2. How is the perishable ingredients arrangement space at Yufeto Catering
Bandung?
3. How is the separation of ready-to-eat food and raw products in the storing
of perishable ingredients at Yufeto Catering Bandung?
4. How is the prepositioning of classified raw food products storage at
Yufeto Catering Bandung?
5. Is there any regulation applied to manage the storing of perishable food
ingredients at Yufeto Catering Bandung?
6. How many kitchen staff in charge at Yufeto Catering Bandung?
7. How much the business volume at Yufeto Catering Bandung?
8. Is there any employee who takes a responsibility at storage area?
APPENDIX III QUESTIONNAIRE EXAMPLES
TANGGAPAN JURU MASAK YUFETO CATERING BANDUNG
MENGENAI SISTEM FIFO PADA PENYIMPANAN BAHAN MAKANAN PERISHABLE
(THE RESPONSES OF COOKS OF YUFETO CATERING BANDUNG ABOUT FIFO SYSTEM OF THE STORING OF PERISHABLE FOOD INGREDIENTS)
(N = 8) FIFO = FIRST IN FIRST OUT (MASUK PERTAMA, KELUAR PERTAMA)
NO PERTANYAAN JAWABAN YA TIDAK
1 Apakahandamenerapkansistem FIFO dalampenyimpananbahanmakananperishable? Do you apply the FIFO System in storing of perishable ingredients?
YA TIDAK
2 Apakahandamenyimpanbahanmakanan perishable baru di belakangbahanmakananperishable yang lama? Do you store the new perishable ingredient behind the old stored ingredients?
YA TIDAK
3 Apakahandamenggunakanbahanmakananperishable terlebihdahulusebelummenggunakan yang lama? Do you use the old stored ingredient first before the new stored ingredient?
YA TIDAK
4 Apakahandamenggunakan label padasaatmenyimpanbahanmakananperishable? Do you use label mark at the time of storing the perishable ingredients?
YA TIDAK
5 Apakahandamelakukanpengambilanbahanmakananperishable sesuaidengantanggal yang terterapada label? Do you take perishable ingredients according to the date on labeling system?
YA TIDAK
TANGGAPAN JURU MASAK YUFETO CATERING BANDUNG MENGENAI PENATAAN PENYIMPANAN BAHAN MAKANAN
PERISHABLE
(THE RESPONSES OF COOKS OF YUFETO CATERING BANDUNG ABOUT THE PERISHABLE FOOD INGREDIENTSARRANGEMENT SPACE)
(N = 8)
NO PERTANYAAN JAWABAN YA TIDAK
1 Apakahandamemisahkanbahanmakananperishableyang berpotensimengkontaminasibahanmakananperishable lainnya? Do you separate the perishable food that has the potential for contamination with other perishable food?
YA TIDAK
2 Apakahruang yang diberikanantarawadahbahanmakananperishablesudahmencukupiuntukperputaranudara? Is the given space between each perishable food ingredients sufficient for the air circulation in the storage?
YA TIDAK
3 Apakahperputaranudaradalamruangpenyimpananmakananperishablesudahmencukupi? Is the air circulation in perishable food ingredients storage sufficient?
YA TIDAK
4 Apakahjarakantarapermukaanbawahtempatpenyimpananmakanansudahmencukupiuntukperputaranudara? Is the distance between the floorof perishable food storage sufficient for air circulation?
YA TIDAK
TANGGAPAN JURU MASAK YUFETO CATERING BANDUNG
MENGENAI TATA LETAK PENYIMPANAN BAHAN BAKU MENTAH (THE RESPONSES OF COOKS OF YUFETO CATERING BANDUNG ABOUT THE
PREPOSITIONING OF RAW PRODUCTS) (N = 8)
NO PERTANYAAN JAWABAN YA TIDAK
1 Apakahandamembersihkanrakdanlemaripendingin? Do you clean shelves and refrigerator?
YA TIDAK
2 Apakahandamemisahkanpenataanmakanansiapkonsumsidanbahanmentah? Do you separate the preposition of ready-to-eat food and raw products?
YA TIDAK
3 Apakahandamenyimpanmakanansiapkonsumsi di atasbahanmakananperishable? Do you store the ready-to-eat food at the top
YA TIDAK
perishable food ingredients?
4 Apakahandamenyimpanbahanmakananmentah di bawahmakanansiapkonsumsi? Do you store raw products under the cooked or ready-to-eat food of perishable food storage?
YA TIDAK
TANGGAPAN JURU MASAK YUFETO CATERING BANDUNG MENGENAI KLASIFIKASI PENYIMPANAN BAHAN BAKU HEWANI
MENTAH PERISHABLE (THE RESPONSES OF COOKS OF YUFETO CATERING BANDUNG ABOUT THE
FOOD STORAGE CLASSIFICATION OF RAW ANIMALS PRODUCTS) (N = 8)
NO PERTANYAAN JAWABAN YA TIDAK
1 Apakahandamenyimpanbahanbakuhewanmentah di wadah yang terpisahsaatdisimpandalamlemaripendingin yang sama? Do you store the raw animal products in separated containers in a same refrigerator?
YA TIDAK
2 Apakahandamemisahkanmasing – masinglemaripendingin yang digunakanuntukmenyimpanayam, daging, ikan, telurdanprodukdaginglainnya? Do you separate the chiller and freezer to store chicken, meat, fish, eggs and other meats product?
YA TIDAK
3 Apakahayamdiletakan di bagianterbawah di tempatpenyimpanandingin? Is the poultry stored on the bottom of perishable cold storage (freezer and chiller)
YA TIDAK
4 Apakahdagingcincangdiletakan di bagiantengah di tempatpenyimpanandingin? Is the ground meat stored on the middle of perishable cold storage (freezer and chiller)
YA TIDAK
5 Apakahprodukdaginglainnya, telurdanmakananlautdiletakan di bagianteratas di tempatpenyimpanandingin? Are the red meats product, eggs and seafood stored on the top of perishable cold storage (freezer and chiller)
YA TIDAK
APPENDIX IV PICTURES OF STORING AREA AT YUFETO CATERING BANDUNG
i
PERSONAL DATA
I. PERSONAL DATA
Name : Jonathan Melvin Kennedy
Registration Number : 201319344
Place, Date of Birth : Bandung, 5 December 1991
Religion : Protestant
Address : Tanjung Duren Barat II/33. West Jakarta
E-mail : [email protected]
Height/Weight : 170cm / 60kg
II. PARENTS INFORMATION
Father’ Name : R. Ruben Kennedy
Occupation : Entrepreneur
Mother’s Name : Yennie Yuliantie
Occupation : Entrepreneur
Religion : Protestant
Parent’s Address : Tanjung Duren Barat II/33. West Jakarta
III. EDUCATIONAL BACKGROUND
Institution City Year
Rehoboth Christian Primary School Bandung 1997 – 2003
Rehoboth Christian Junior School Bandung 2003 – 2006
BHB High School Jakarta 2006– 2019
Bina Nusantara University Jakarta 2009 – 2013
Sekolah Tinggi Pariwisata Bandung Bandung 2013 - Present
IV. WORKING EXPERIENCE
Company City Position Year Note
Warner Bros / Pacific Licensing Jakarta
Asst. Brand Assurance Director
2012 Indonesia Branch of WB Licensing Agent
Carl Schmidt Sohn Jakarta Technical Advisor 2014 German Kitchen
Tools Company
The Ritz-Carlton Pacific Place Jakarta Trainee 2015 6 Months On The
Job Training
Wüsthof Jakarta Technical Advisor 2015 German Kitchen
Knives Company
Tan Group Pontianak Executive Chef 2016
Shabu Tan Restaurant and
Glasshouse 55 Bistro