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hospitalitye m b r a c i n g o u r v a l u e s
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letter from the prioress
Dear Friends:
Throughout the Benedictine Health System, our residents and their families are welcomed and treated with love
in the name of Christ as directed in Chapter 53 of the Rule of St. Benedict. This chapter so beautifully calls us to
treat guests with the same care and concern as we would Jesus. From a small gesture such as opening a door for
someone to the challenge of being open to new ideas, the Benedictine Core Value of Hospitality is constantly in
practice at our facilities across the United States. In doing this, we are always ready to welcome Christ.
During 2009, the Benedictine Health System focused on Hospitality by exploring what it means and how we
live this value each day. Hospitality is much more complex than simply welcoming others into our presence. We
strive to build an open, kind and compassionate community in our many locations. It is so important for each of
us to respond to our residents, their families and others with grace, generosity and openness.
Each and every day, we at BHS are united together in caring for our residents and their families. Over 6,000
employees at the Benedictine Health System further the health care ministry of the Sisters of St. Scholastica
Monastery. The Sisters of St. Scholastica Monastery and I are so proud of the contributions the Benedictine
Health System has made not only in the daily lives of our residents but also in furthering Catholic long-term
care in the United States.
On behalf of the all the Sisters, I am grateful for the continued excellent work and commitment of the women
and men who are a part of the Benedictine Health System and whose contributions have resulted in the growth
and flourishing of the organization. We remember each and every one of you in our prayers as you continue the
healing ministry of Jesus. May you each be filled with the wonder of God’s boundless love for you.
With deep gratitude and abundant blessings,
Sister Lois Eckes, OSB
Prioress, St. Scholastica Monastery
prayerblest are you, lord god of the universe.
you call people in every age to be holy.
may saint benedict inspire us
with a spirit of hospitality
welcoming christ in each other.
may we encounter christ in our leaders,
staff and residents,
guests, pilgrims, strangers, the sick
and in service of others.
following gospel values,
may we cherish christ above all.
help us to be at peace in our hearts
and bring that peace to everyone
now and forever.
amen
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creating benedictine living communities where health, independence and choice come to life.
letter from the Board Chair and CEO
Dear Members and Supporters of the Benedictine Health System:
The Core Value of Hospitality permeates the Benedictine Health System. To residents, it means a home
where each person is welcomed with choices and privacy, helping to maintain their independence. Our
employees, who extend Hospitality through the care they provide, also experience it within a safe, friendly
work environment. As a Benedictine Health System Core Value, Hospitality also serves as a basis for BHS’
quest for quality improvement.
This year’s annual report highlights how living the Core Value of Hospitality impacts residents, influences
our employees and ultimately makes a difference in the lives of all. These stories are representative of the
many touching and soul searching stories that demonstrate the deep commitment made to the health care
ministry sponsored by the Sisters of St. Scholastica Monastery.
With the Core Values as the guide, the Benedictine Health System is honored to carry on the vision of our
sponsors, in bringing quality health care to people in need, wherever we are called to serve them.
For all who have dedicated themselves to living the value of Hospitality as part of the Benedictine Health
System, we thank you. It is through your dedication, knowledge and skills that the lives are enhanced daily
by the quality health care you provide.
Sincerely,
Janet L. Mohr, Ph.D. Dale M. Thompson
Board Chair President / CEO
our mission
our vision
hospitality extending warmth and acceptance to each other and everyone we serve.
stewardship providing wise and respectful use of all human and material resources.
respect cherishing and promoting the worth of all human life with dignity and reverence.
justice advocating for the poor and the powerless as we work to eliminate prejudice.
the benedictine health system, a catholic health care organization entrusted with
furthering the health care mission of the benedictine sisters of duluth, minnesota,
provides a spectrum of services with special concern for the poor and powerless. the
system is committed to witness to god’s love for all people by providing high-quality
services in a compassionate environment that enhances human worth.
our core values
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Through his Holy Rule, St. Benedict teaches us about
Hospitality not as a single event but as a multidimensional
way of life. We take this direction very seriously and
thoughtfully at the Benedictine Health System and it
has become a special and defining characteristic for our
ministry. When you enter a Benedictine Health System
facility for the first time, there is a tangible difference.
Chances are, what you are sensing is our special version of
Hospitality.
As is our tradition, during the past year we have explored
and practiced one of our four Core Values in a deeper
way throughout the System. In 2009, our focus was on
Hospitality, as a part of our ongoing effort to understand
this important Core Value while, at the same time,
improving the quality of life for others.
Benedictine Hospitality begins in small ways. It is not so
much about what we do in a single situation but how we do
it. It means that we take great care and concern for those
in our facilities and with each life entrusted to us. We make
others feel welcome and comfortable with respect, kindness
and tolerance, no matter what the situation. In each resident,
family member or stranger, we honor the presence of Christ
through our behavior.
Beyond the practice of welcoming and caring for others,
another dimension of Hospitality is our openness to the
presence of others. We take time to listen to and give each
person our full attention. We look to what is good in each
person, accepting and understanding his or her gifts and
differences. We try to anticipate needs and to provide
exceptional service to all who pass through our doors.
Hospitality is also about being open to change and new
ideas. This is often one of the most challenging aspects of
Hospitality. It means being adaptable and flexible in any
situation, being open and accepting of differences, and
valuing the uniqueness of each individual.
Throughout this annual report, we show how we believe
in and integrate Hospitality at our facilities and in the
communities we serve. At the Benedictine Health System,
we are committed to the idea that if we practice all these
dimensions of Hospitality consistently and with great care
and compassion, we’ll continue to improve our world both
now and in the future.
embracing our values
hospitalityBeth Chambers takes a moment out of the hustle and bustle of serving lunch to residents at Callista Court, Winona, Minn., to share a smile with Sophia Ochrymowycz.
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janet mohr, ph.d., chairperson
sister martha bechtold, osb
sister mary odile cahoon, osb
sister lois eckes, osb
sister verda clare eichner, osb
sister mary christa kroening, osb
brian lassiter
kathleen latour, ma, rhia, fahima
chandra mehrota, phd
robert niedringhaus, md
terry scott, cpa
mary frances skala, jd
dale thompson, ceo
advancing our mission and core valuesIn January 2009, the System conducted the
Mission and Values Survey to learn more about
employee understanding and perceptions of the
organization, management, job satisfaction and
commitment as well as other elements key to a
successful workforce. An astounding 93 percent
participation rate was achieved with nearly 5,800
employees completing the survey. The highest
scoring items were “I understand our Mission
and Core Values of Hospitality, Stewardship,
Respect and Justice” and “I like the work that I
do.” Additionally, BHS was honored by Morehead
Associates with their “Above and Beyond”
national client award for outstanding performance.
Recognizing the importance of spiritual care in
our facilities, the Spiritual Care Design Team
began to shape a new vision for the future of this
important work in the System.
Nazareth Living Center, St. Louis, Mo., formally
joined BHS as a co-sponsored organization and
Villa Health Care Center, Mora, Minn., joined
the System as an associate member. A new
memory care addition to the Benedictine Health
Center, Duluth, called Westwood Terrace, was
completed this year.
The spring flooding in the Fargo, N.D., area drew
on the combined efforts of our BHS facilities in
North Dakota, Minnesota and South Dakota.
BHS facilities welcomed nearly 100 evacuated
residents providing temporary homes for many
older adults affected by the floods.
a focus on service and the futureAs part of an on-going effort to measure resident
and family satisfaction at our Participating
Organizations, over 4,500 surveys were distributed
at our independent housing, assisted living and
skilled nursing facilities. BHS received high
marks—over 90 percent positive and higher
than the national comparison—in areas such as
recommending the facility to others and overall
satisfaction.
An important service recovery initiative was
launched at all of our facilities to provide a
systematic process for dealing with resident
concerns and resolutions.
A special design team charged with developing
a BHS prototype recommendation of a “small
house” elder care model explored architectural
and program design as well as financial
considerations. Also, a concept team was
convened to develop a BHS model for delivering
care at home, thus continuing the organization’s
service and commitment to our communities.
Recognizing the importance of developing
community-based senior care, BHS is partnering
with representatives from Owatonna, Minn.,
and Steele County for their Communities for a
Lifetime project. This collaborative is charged
with rethinking the delivery of long-term care
and will likely help shape a model for other
Minnesota communities looking for long-term
care innovation and solutions.
In April, a groundbreaking ceremony was held
and construction begun on a new skilled nursing
facility called St. Gabriel’s Community, Bismarck,
N.D. Completion of this new facility is expected
in the summer of 2010.
highlights of the yearThe fiscal year ending in June 2009 was the first complete year for BHS as an entirely long-term care organization. Following are selected highlights of the System’s accomplishments during 2008-2009.
Twenty-four BHS culinary services directors
representing seven states attended a three-
day training session at General Mills World
Headquarters to identify ways to enhance the
dining experience for our residents.
developing our current and emerging leadersWith goals of providing a common experience
and language for how we lead at BHS, the System
launched the Leadership Institute in May. Designed
as a flexible learning program, the Leadership
Institute utilizes both traditional classroom and
online delivery for a series of 12 modules key to
being a successful leader. Members of the BHS
Unified Leadership Team, consisting of about 75
facility and corporate leaders, are the first students
enrolled in the program. Plans are in place to offer
the Leadership Institute to facility managers in
upcoming years.
strengthen financial sustainabilityWhile not immune to the severe economic
situation in the past year, the System achieved
remarkable operating results.
A strategic capital fund was created to stimulate
and support innovation at our Participating
Organizations, with $5 million dedicated to
advancing innovative projects that reflect the BHS
vision and strategic imperatives.
A $250,000 grant was awarded to Cerenity
Senior Care Residence on Humboldt by the
Minnesota Department of Human Services for
renovation to serve early- to mid-stage memory
care residents.
our quest for performance excellenceBHS continues on its performance excellence
journey. Late in 2009, BHS submitted its third
application to the Minnesota Council for
Quality having previously achieved recognition
at the commitment and advancement levels. In
addition, 11 BHS Participating Organizations
received national Step Awards for exceptional
commitment to quality care by the American
Health Care Association, including two Step iii
Awards: Clement Manor, Greenfield, Wis., and
Villa St. Vincent, Crookston, Minn.
BHS operations, systems development and support
teams created and continue to refine performance
integration models that strengthen and enhance
assistance to our Participating Organizations. This
work is part of our overall quality effort and is
organized using the BHS Pillars of Care, Service,
People, Finance and Growth.
Each year, the Benedictine Health System
makes a difference in the lives of many people
and is committed to continuing this service
to our communities as we further the health
care ministry of the Sisters of St. Scholastica
Monastery.
board of directors
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We’ve learned throughout our nearly 25
years as an organization, that it’s the little
things we do as care givers, community
members and neighbors that have the
greatest impact. At BHS, we understand the
importance of our calling: we are entrusted
to care for individuals who can no longer
manage on their own. Each and every one
of these individuals is someone special—a
mother, husband, brother, grandmother, sister
or uncle—who have spent their entire lives
taking care of others and now deserve the very
best care. And we’re here to provide it.
Take for example Pam Luehmann, the
director of housekeeping and laundry
services at Lewiston Villa Nursing Home. She
understands that although she’s not a direct
care giver, she can still make a difference. In
her words: “I have been at the Villa for over
25 years and they are my family. I come to
work each and every day knowing that I will
make someone smile. I have had the privilege
of caring for those who were unable to care
for themselves and taking care of those
without any family.”
Pam’s not the only one who understands
that every position within our organization
can touch the lives of our residents and
their families. Evie Verness is well known
at Madonna Towers, Rochester, Minn. Not
only does she add sparkle to the lobby from
behind her reception desk, but her ready
smile and cheerful outlook makes everyone
who comes in feel welcome and special. She
also provides that extra layer of care that
makes our organization different by keeping
a close eye on the residents and being aware
of any changes in status, allowing care staff
to step in and help. She’s been called a “living
picture” of the Core Values.
Our attention to details extends beyond
our walls and into the communities. At St.
Raphael’s Health and Rehabilitation Center,
Holly Hutkowski, RN, wanted to do more
for the community of Eveleth, Minn., so
she contacted the local blood center and
arranged for an employee blood drive. This
may sound like a small endeavor, but the
results multiply quickly: for every one person
who donates, three individuals will benefit.
And in this small mining community, it’s the
spirit of giving that makes the biggest impact.
each and every daythe difference
Joey Busse, an RN at St. Isidore Health Center of Greenwood Prairie, Plainview, Minn., is just one example of the thousands of BHS employees who take time every day to make our residents feel at home in our facilities.
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Financial challenges faced by long-term care organizations continue
to rise as state governments—their budgets negatively affected by the
economy—look to shave costs by reducing reimbursement to health care
organizations. In order to continue efforts to enhance the quality of life of
our residents, Benedictine Health System Participating Organizations turned
to philanthropic support. Generous donations, charitable gifts and pledges
in the amount of $1.6 million were given to the Benedictine Health System
Foundation.
enhancing quality of lifeGrants and performance awards support the BHS quest for quality. State
agency grants, matched by BHSF funds, helped install additional ceiling tracks
for safe resident handling, funded the renovation of assisted living units in
one facility to better serve individuals with early to mid-stage dementia, and
supported new programs to help manage resident pain in others.
One of these efforts, the Evidence to Practice (E2P) Web site, captured the
Stratis Health Building Healthier Communities Award. BHSF, in partnership
with the Winona State University nursing department, supported the Web
site’s development to improve evidence-based clinical decision making in
long-term care.
Through the BHS Innovation Fund, the Benedictine Health System
Foundation’s research and innovation committee awarded $81,000 in a
competitive process to fund two innovation projects. Benedictine Health
Center at Innsbruck, New Brighton, Minn., in collaboration with St. John the
Baptist Catholic Church, will create a model to provide services to older parish
members so they have a choice of staying in their own home.
Prince of Peace Care Center, Ellendale, N.D., is the lead for a collaborative
that includes area social services and public health departments, churches
and schools. The collaborative proposes to develop and implement a parish
nurse program to coordinate agency referrals and foster wholeness of care by
securing access to services for area residents.
making an impactThanks to the BHSF Making Dreams Come True program and Tekakwitha
Living Center, Beverly Okeson, a resident of the Sisseton, S.D., facility,
traveled to Sioux Falls, S.D., to see her “Irish boyfriend,” singer Daniel
O’Donnell in concert. The dream became the ultimate experience when
the local television station picked up the story and arranged a preconcert
meeting with O’Donnell.
Caring for others, a creed that extends beyond the residents to fellow BHS
employees, is the impetus for the BHSF Employee Emergency Fund. Fifteen
BHS employees from the facilities and corporate sought and received financial
assistance for mortgages, rent and loan payments, gas and food purchases, and
lodging during medical treatments, during the 2009 fiscal year.
benedictine health center foundation, duluth, minn.
benedictine health center of minneapolis foundation, minneapolis, minn.
benedictine living communities foundation, bismarck, n.d., serving benedictine living center of garrison; prince of peace care center, ellendale; st. benedict’s health center, dickinson; st. catherine’s living center, wahpeton; and st. rose care center, lamoure.
benedictine living community of st. peter foundation, st. peter, minn.
bridges care community foundation, ada, minn.
cerenity foundation, st. paul, minn., serving cerenity care center – bethesda of south st. paul, cerenity care center on dellwood place, cerenity care center on humboldt, cerenity care center marian of st. paul, and cerenity care center of white bear lake.
hi-park foundation, red wing, minn.
innsbruck foundation, new brighton, minn.
living community of st. joseph foundation, st. joseph, mo.
madonna living community foundation of rochester, minn., serving madonna towers of rochester and madonna meadows of rochester.
saint anne foundation of winona, minn.
saints healthcare foundation shakopee, minn., serving st. francis regional medical center and st. gertrude’s health and rehabilitation center.
st. eligius foundation, duluth, minn.
st. isidore health center of greenwood prairie foundation, plainview, minn.
st. michael’s foundation, virginia, minn.
st. raphael’s foundation, eveleth, minn.
tekakwitha living center foundation, sisseton, s.d.
villa st. benedict foundation, lisle, ill.
villa st. vincent/the summit foundation, crookston, minn.
net asset growth in 2009:
$6,823,222
2008: $6,210,242
benedictine health system foundation associated foundations
total contributions, grants and performance awards in 2009:
$3,791,957
2008: $2,304,877
Both the Making Dreams Come True program and the Employee Emergency Fund
are funded by the annual BHS corporate employee We Believe campaign. In 2009,
the campaign received the following amounts in gifts and pledges to its designated
funds: $35,173, facility/special projects; $10,015, the employee emergency fund;
$3,037, Making Dreams Come True; $1,295, spiritual care support and $3,965 in
unrestricted funds.
strengthening philanthropy Due to the growth in size and complexity of the Benedictine Health System Foundation,
several changes were undertaken to strengthen philanthropy within BHS. Centralized
accounting services for Associated Foundations was implemented to ensure accurate
accounting, agency reporting and fund balance tracking. The Foundation also converted
all Associated Foundations to one constituent relationship management system allowing
for growth of relationships with donors, volunteers, members and other friends of BHS.
This project will be fully implemented in the next year.
Strong governance is the key to successful philanthropy. Looking at itself strategically,
the BHSF Board of Directors identified the need to reorganize. A new board composition
with five Associated Foundation representatives, three to seven at-large members, the
BHS president/CEO, BHSF president, and a representative of the Benedictine Sisters
Benevolent Association has been proposed. Once approved, the newly comprised board
will meet quarterly to provide greater support and guidance to BHSF.
As a result of the 2008 Benedictine Health System restructuring, dollars from former
BHSF Associated Foundations were transfered to the Essentia Community Hospitals and
Clinics Foundation. Although direct support to ECHC Associated Foundations has been
discontinued, BHSF is continuing to provide consultation to the ECHC Foundation.
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quality of life
When a health care organization has a
strong core and robust values, it filters
down to those who carry out the mission by
providing care every day. The Benedictine
Health System time and time again has been
lauded for bringing our Mission and Core
Values to life, but what does that mean for
our residents? How does being a mission-
driven organization translate to quality care
by the facilities?
The answer is simple: Happy staff. Because
our employees are treated with Hospitality,
Stewardship, Respect and Justice, they, in
return, treat our residents with the dignity
and compassion they so strongly desire
and deserve. When the staff members are
engaged, the residents are satisfied.
And there’s no better example of a
committed staff member providing
exemplary care than Sheila Dressen.
Sheila is a St. Gertrude’s Health and
Rehabilitation Center nursing assistant
who works with patients who require
rehabilitation following surgery, trauma
or life-challenging situation and is well-
known for going above and beyond to
ensure that her patients receive the best
care. Her dedication was no different to
a 17-year-old boy, called here “JP,” who
came to St. Gertrude’s after a car accident
left him a quadriplegic. Because JP’s family
lived in Iowa and was not always able to be
with him, Sheila formed a special bond with
the young man, taking him under her wing,
and was often described as his second mom.
JP would respond to Sheila differently than
to other care givers. In fact, he eventually
started to gain movement in his arms, and
when Sheila walked in the room, his eyes
would brighten and he’d laugh. Even after
he was discharged, Sheila made a special
trip to Iowa to visit the young man and his
family. Unfortunately, the last trip she made
to Iowa was for JP’s funeral, but it didn’t
break the ties she made with the family. She
still receives greeting cards from his mother
on her birthday, on Mother’s Day and on
other special occasions.
It’s this kind of commitment to BHS’
Mission and Core Values that led her to be
recognized by her peers at St. Gertrude’s,
as well as her peers in the National
Association of Health Care Assistants. This
organization awarded Sheila the CNA of the
year award, an award that is given to one
nursing assistant in the country each year.
a special bond
Photo taken at St. Isidore Health Center of Greenwood Prairie, Plainview, Minn.
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A unifying characteristic of Catholic health
care is our commitment to and promotion
of the common good for all people. It is
part of our Catholic identity and is an
element of Catholic social teaching—
focused on the promotion and defense of
human dignity—to help those in need and
to champion the greater good of society,
while practicing vigilant Stewardship of
resources. This is our commitment to
continuing Jesus’ ministry of health and
healing.
For Catholic health organizations, the
commitment to community benefit is more
than a way to maintain tax-exempt status.
It requires broad, systematic thinking and
a highly developed sense of responsibility
to place the greater good of all above the
needs of the individual.
Like other Catholic health care
organizations across the United States, the
Benedictine Health System is fully involved
in identifying, planning for and meeting
the needs of the communities we serve.
BHS participates in the unified reporting
method developed by the Catholic
Health Association. This model has been
recognized as a systematic approach for
organizing contributions and services to be
channeled back into the communities.
As part of this community benefit reporting
system, BHS tracks its contributions in the
areas of charity care, unpaid costs of public
programs such as Medicaid, community
health services, health professional
education, subsidized health services,
research and innovation, financial and
in-kind donations, community-building
activities, and community benefit operations.
In the fiscal year ending June 30, 2009,
the Benedictine Health System provided
$12,014,090 in quantifiable community
benefit according to the CHA reporting
method. This financial contribution, as
well as the countless hours of donated
professional staff time, makes a significant
impact in our communities.
Community benefit proves that an
organization is living its mission. It
shows that it is making an impact on
educating and improving a community’s
overall health. It encourages participation
and cooperation from members of the
community and from the organization.
At the Benedictine Health System, we
are proud of this commitment to our
communities as we collectively work to
promote the common good for all.
community benefit
in the fiscal year
ending june 30, 2009, the
benedictine health system
provided $12,014,090
in quantifiable community
benefit according to the
cha reporting method.
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Giving up a home can be difficult no matter what
the situation. For many aging adults, not only
might it mean leaving the place where they raised
their children or last lived with a spouse, but it can
also represent the loss of dignity when faced with
moving into a senior living community. But often,
new residents at Benedictine Health System facilities
find the opposite to be true—they gain health,
independence and choice. The isolation that can
develop over time in a home ends and is replaced
by socialization with neighbors and staff. It’s not
unusual to hear that a resident has come to life
shortly after arriving at a BHS facility.
Take for example Elita Telles, who now calls Callista
Court in Winona, Minn., home. When Elita’s
husband died, she hated the thought of giving up the
home that they shared. She was in deep mourning
over his loss, and selling her house would only
add to that grief. But when she could no longer
navigate the stairs on her own and she made
the heart-wrenching decision to leave, she knew
Callista Court was the right place for her.
“I just love the people here,” she said. “Yes, I loved
my big, beautiful house, but there I’d be. Alone.
Here I’m so much more alive. I’m so involved and
we do so much.” With the number of friends Elita
has made since moving in, one might think she’s
lived there for years, but she’s only been at Callista
Court a few months. Not only can she be found
participating in the daily activities offered, but it’s
not unusual find her leading activities as well.
On a particular day this fall, Elita filled in for
an absent staff member to read the paper to the
other residents in Callista’s cozy hobby room
(shown at left). And just because Elita had to give
up her house, doesn’t mean she’s lost her home.
Elita’s two-bedroom suite in the assisted living
community is filled with elegant furniture and
memories of her late husband, a naval officer. His
cap sits on a sofa table, readily displayed to guests
as they enter; lighthouses and seashells fill shelves
and are captured in images on the wall. She’s
proud to give new friends a tour of her beautiful
new home, which makes it that much easier to
talk about the one she left behind.
people make the difference
creating a homeElita Telles reads the newspaper aloud to her friends and neighbors at Callista Court. Although Elita loved her house and was reluctant to give it up, she has come to understand that home is a place where you feel loved and respected; now she’s proud to call Callista Court home.
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2007 2008 2009 assetscurrentassets cashandinvestments $ 28,097,606 $ 31,353,531 $ 33,064,065 accountsreceivable 10,939,663 14,279,148 14,786,686 inventoriesandprepaidexpenses 3,969,478 1,823,225 1,447,467totalcurrentassets $ 43,006,747 $ 47,455,904 $ 49,298,218 investments 45,999,551 48,835,291 36,470,216propertyandequipment 131,815,891 134,703,475 136,287,408otherassets 10,471,398 7,332,423 7,721,564totalassets $ 231,293,587 $ 238,327,093 $ 229,777,406 liabilities and net assets currentliabilities accountspayableandaccruals $ 19,739,764 $ 20,806,800 $ 19,632,505 currentportionlong-termdebt 3,711,149 3,655,764 11,694,746totalcurrentliabilities $ 23,450,913 $ 24,462,564 $ 31,327,251 otherliabilities 7,212,433 7,995,621 8,381,174long-termdebt 139,228,551 139,870,181 130,345,604netassets 61,401,690 65,998,727 59,723,377totalliabilitiesandnetassets $ 231,293,587 $ 238,327,093 $ 229,777,406
consolidated balance sheet 2007 2008 2009
totaloperatingrevenue $ 163,042,046 $ 187,114,850 $ 181,997,940totaloperatingexpense 159,645,196 183,737,987 175,695,565operatingincome 3,396,850 3,376,863 6,302,375non-operatingincome 2,069,322 (2,782,391) (4,673,388)*excessofrevenueoverexpense $ 5,466,172 $ 594,472 $ 1,628,987
bed complement nursingbeds 3,965 4,027 3,672assisted/independentunits 1,905 2,102 2,147totalbeds/units 5,870 6,129 5,819
utilizationnursingfacilityresidentdays 1,324,024 1,323,353 1,209,516assisted/independentdays 626,131 658,896 690,056 totalemployeefull-timeequivalents 4,735 4,753 4,735
*excludestransfertonon-affiliatedfoundationof$3,929,510
consolidated statement of operations
selected statistics
financials
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The Benedictine Health System’s commitment to serve
others as Christ has led us to seek out other health care
organizations who share common mission and vision.
By partnering and collaborating with these innovative
organizations, the Benedictine Health System can reach
beyond our current locations to bring our expertise to
new communities and to meet growing needs.
As we move forward, we will continue to develop new
and current partnerships with organizations that are
Catholic or that have Catholic heritage, those with
common missions and values to our own, as well a
shared commitment to quality and innovation.
key financial highlights collaboration
co-sponsorship organizations
operating revenue
2009:$99,235,544
2008:$95,420,512
2007:$89,543,304
total assets
2009: $103,359,5652008: $105,288,231
2007: $112,497,968
associate organizations
operating revenue
2009:$72,491,813
2008:$73,265,746
2007:$61,238,435
total assets
2009: $93,629,7122008: $87,858,931
2007: $59,593,448
27.0% 53.3% 12.9% 6.8%
0% 20% 40% 60% 80% 100%0%
2009
25.8% 55.6% 12.5% 6.1%2008
24.3% 58.1% 12.0% 5.6%2007private
medicaid
medicare
insurance /
other
nursing facility census days
2009 $140.1 $25.4 $3.0
2008 $142.8 $22.7 $1.9
2007 $140.8 $21.7 $2.1
04$0$ 081$041$001$06$02$ 061$021$08$millions
nursing fa
cility
assiste
d / indepen
dent
other
net resident service revenue
2009 8.53$2.25$ 4.71$2.36$
2008 7.43$7.05$ 5.51$6.66$
2007 7.23$5.74$ 3.41$1.07$
0$ $25 $50 $75 $100 $125 $150 $175millions
private
medicaid
medicare
insurance /
other
net resident service revenue
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As illustrated by the examples in this
report, it is evident that the Core Values
abound throughout the Benedictine
Health System. Through small acts
of kindness, creating homes for our
residents and providing quality care, BHS
staff demonstrate their commitment to
differentiating our facilities by creating
living communities where health,
independence and choice come to life.
It is our people within BHS that give life
to the Core Value of Hospitality. Each
person is a valued member who carries an
important role in providing quality care
to those we serve. Because our employees
personally embrace them, the BHS Mission
and Core Values permeate the system. To
each of these valued individuals, we extend
our appreciation.
With the Core Values as a basis, we stride
forward into 2010 by not only continuing
to build on our strengths but by branching
out into new directions. Look for news in
the next year on our important initiatives,
including bringing small houses—a new
skilled nursing care model in a smaller,
residential setting—to our existing
communities, and a model that will allow
elders to stay in their home while receiving
the same quality care that is delivered in
looking aheadmore growth to come
our facilities. These and other community-based senior
care projects bring our vision to life.
In 2010, we will also celebrate the past. Twenty-five
years ago, three health care facilities sponsored by the
Sisters of St. Scholastica Monastery were united under
the Benedictine Health System. Today, more than 40
facilities further this ministry in seven states. With the
theme “united in Peace,” we will host a year of events
and activities to celebrate our accomplishments and
honor the legacy of our sponsor.
In Peace, BHS embraces the future and continues to
further the health care ministry that extends St. Benedict
in caring for those as Christ.
Photo taken at Lewiston Villa Nursing Home, Lewiston, Minn.
a n n ua l r e p o r t 0 9 | 2 52 4 | 0 9 a n n ua l r e p o r t
cerenity residence on humboldt
cerenity care center—marian of saint paul st. paul, minn.
cerenity residence—marian of saint paul
cerenity care center of white bear lake white bear lake, minn. cerenity residence of white bear lake
clement manor greenfield, wis.
country manor sartell, minn.
country manor health care and rehab center
country manor senior apartments
country villa
glenoaks senior living campus new london, minn.
lewiston villa nursing home lewiston, minn.
living community of st. joseph st. joseph, mo.
madonna living community of rochester rochester, minn.
madonna meadows of rochester madonna towers of rochester
nazareth living center st. louis, mo.
saint anne of winona winona, minn.
callista court
saint anne extended health care
st. gertrude’s health and rehabilitation center shakopee, minn.
the gardens at st. gertrude’s
st. michael’s health and rehabilitation center virginia, minn.
st. raphael’s health and rehabilitation center eveleth, minn.
st. mary’s care center winsted, minn.
tekakwitha living center sisseton, s.d.
villa health care center mora, minn.
villages of mora apartments
villa st. benedict lisle, ill.
villa st. vincent crookston, minn.
good shepherd hall
the summit
st. gabriel’s community, opening july 2010 bismarck, n.d.
benedictine care centers
benedictine health center at innsbruck new brighton, minn
st. brigid’s at hi-park red wing, minn
st. eligius health center duluth, minn.
st. isidore health center of greenwood prairie plainview, minn.
green prairie place
benedictine health center duluth, minn
westwood apartments
westwood terrace
benedictine health center of minneapolis minneapolis, minn.
benedictine health system foundation duluth, minn.
benedictine living community of st. peter st. peter, minn.
benedictine living communities, inc. bismarck, n.d.
benedictine living center of garrison garrison, n.d.
the meadows
prince of peace care center ellendale, n.d.
evergreen place
st. benedict’s health center dickinson, n.d.
benedict’s court
st. catherine’s living center wahpeton, n.d.
st. rose care center lamoure, n.d.
rosewood court
benedictine senior living at steeple point osseo, minn.
bridges care community ada, minn.
carondelet long-term care facilities
carondelet manor kansas city, mo.
st. mary’s manor blue springs, mo.
villa saint joseph overland park, kansas
cerenity senior care
cerenity care center—bethesda of south st. paul south st. paul, minn.
cerenity residence of south st. paul
cerenity care center on dellwood place st. paul, minn.
cerenity care center on humboldt st. paul, minn.
benedictine health system facilities
NORTH DAKOTA
SOUTH DAKOTA
MINNESOTA
WISCONSIN
ILLINOIS
MISSOURIKANSAS
503 east third street, suite 400
duluth minnesota 55805
1995 east rum river drive south
cambridge, minnesota 55008
www.bhshealth.org
©2009 benedictine health system
Cover photo taken at St. Mary’s Care Center, Winsted, Minn.
